Branch Administrator Resume Samples

The role and responsibilities of these Senior leaders listed in the Branch Administrator Resume are as follows – taking responsibility for the overall operations and success of the facility, establishing and implementing business practices and policies, ensuring that these policies align with the corporate interests, monitoring the activities of the assigned region, identifying potential avenues to increase profit; recruiting, hiring and firing employees, shouldering financial responsibilities such as accounting, managing credit accounts and budgeting; and maintaining positive relationship with clients and customers.

As this is a high ranking position, the Branch Administrators are expected to depict a variety of skill sets such as – effective communication skills, ability to give clear directions, negotiation skills, the ability to make quick decisions, good with numbers and a strong understanding of the Company’s product and service. Every industry has its own level of expectation, but most of the employers want an MBA in accounting or finance along with a CPA. However, qualifications may vary based on industry setting.

Branch Administrator II Resume

Summary : Highly professional and detail-oriented Branch Administrator with over 18 years of experience supplying thorough, organized administrative support to management and corporate administrators. Excellent planning, organizational skills with the ability to manage multiple tasks and responsibilities. Proven leadership skills that enable the team to achieve sales, budget and production targets. Dedicated to optimal service and customer satisfaction.

Skills : Microsoft Office, Microsoft Excel, Outlook, Social Media, Internet, Salesforce, Sales Order Maker, Oracle, OMD, Lotus Notes

Description :

  • Providing comprehensive support to Manager, VP of sales, and Corporate Executives and Administrators.
  • Managing calendar for Branch Manager, including scheduling and confirming meetings and appointments.
  • Collaborating with management and administrators to increase office efficiency, productivity and achieve business objectives.
  • Serving as a primary point of contact, including responding to inquiries and information requested made by telephone, email or in person.
  • Establishing and maintaining a positive and effective working relationship with customers, vendors, and employees.
  • Handling incoming and outgoing correspondence, U.S. Postal Service, UPS, FedEx.
  • Performing a variety of clerical duties to include answering multi-line phone, screening calls, taking messages, data entry, typing, and filing.
  • Overseeing daily business and office activities by organizing assignments, monitoring progress, and ensuring completion.
  • Preparing and processing the sales orders, requisitions and purchase orders for materials, supplies, and equipment using sage 100 accounting software.
Years of Experience
Experience
10+ Years
Experience Level
Level
Consultant
Education
Education
High School


Branch Administrator IV Resume

Summary : Branch Administrator with 27 years of experience. To utilize my strong administrative, organizational, time management skills to increase the productivity, efficiency, and success of the team that I join. Possesses strong bilingual communication skills along with being highly capable, efficient and motivated.

Skills : Citrix, Excel, Excellent Written And Verbal Communication, GPS, JD Edwards

Description :

  • Supporting the Branch Manager and Branch Employees by effectively handling all administrative functions of the branch. 
  • Managing the payroll process which includes the entry of weekly timesheets, auditing of payroll related information and reports, as well as processing new hire paperwork.
  • Identifying payroll inaccuracies and/or inconsistencies and the knowledge to determine appropriate corrections.
  • Keeping the attendance tracker for all benefit-eligible employees current and working with the corporate HR department on instances of family medical leave, short or long-term disability, etc.
  • Responsible for branch billing/invoicing procedure from start to finish. Reviewing contracts and work authorizations for customer approval.
  • Setting up a job in the system so that payroll and payable can be entered towards the job, and eventually invoicing completed job in order to forward the invoice to the customer.
  • Reviewing and overseeing the accounts receivable process by running weekly reports and contacting customers regarding overdue payments.
  • Printing aged receivable report weekly and begin communicating with customers for past due invoices.
  • Maintaining precise notes as to the communication sent and received. 
Years of Experience
Experience
10+ Years
Experience Level
Level
Consultant
Education
Education
College


Branch Administrator I Resume

Summary : Branch Administrator I with 11 years of experience is looking for a supervisory or lead position where excellent skills in branch management, sales of telecommunication equipment, car rental, customer service, and interpersonal communications can be used to enhance operations and procedures in order to promote company profitability and effectiveness.

Skills : Interpersonal Communication, Data Entry, Typing, Payroll Preparation, Internet, Windows, Microsoft Word, Outlook, And Excel.

Description :

  • Reconciling the daily branch paperwork, including inventory discrepancies, and open and scheduled delivery orders.
  • Confirming and scanning all orders in company computerized system.
  • Staging and pulling the deliverable equipment, and attaching the corresponding paperwork for the order.
  • Assessing inventory for driver delivery orders to ensure stock.
  • Controlling, ensuring and updating the company inventory, and VA (Veteran Affairs) inventory.
  • Generating a daily Open Order report to reconcile next day order schedule.
  • Managing branch open orders weekly by performing 3rd contact attempts, updating delivery refusals and invalid phone numbers, and all pending VA or missing paperwork.
  • Following-up on new patients visits outside of VA contract, and communicate with the scheduling team.
  • Recognizing and communicating the trends or problems to management.
  • Greeting the visitors courteously, determining the nature of their visit, and handling their inquiries or directing them to the appropriate persons according to their needs.
Years of Experience
Experience
10+ Years
Experience Level
Level
Consultant
Education
Education
BA

Branch Administrator II Resume

Summary : Multifaceted, efficient, focused and reliable Branch Administrator with 19+ years of experience supporting managers to improve Company operations. I possess strong bilingual communication skills along with being highly capable, efficient and motivated. Actively promotes teamwork to meet branch goals and maintain high levels of employee satisfaction.

Skills : English And Spanish, Microsoft Excel, Word, Google Sheets, Docs, Zonar, Citrix, Edulog ESQL, JD Edwards

Description :

  • Greeting the visitors and providing positive customer service in keeping with company motto.
  • Completing administrative tasks including job lot billing to customers, scanning/faxing orders and quotations, and providing Proofs of Delivery (POD) as required.
  • Processing the customer credits and deductions and investigate/track their causes.
  • Investigating and resolving workflows, and coordinating the generation and clearing of daily/weekly/monthly reports.
  • Approving and key daily transactions including but not limited to returns to suppliers, returns from customers, miscellaneous billings, and credits.
  • Implementing and participating in Quality Improvement Teams in an effort to limit rework, streamline administrative functions, and enhancing the service effort within the location.
  • Filing documents and mail, maintaining tax certificate files, back up receptionist and managing the Company records.
  • Participating in annual inventory and closing work, as directed.
  • Reviewed and approved reports in accordance with the Company instructions, suggested and implemented appropriate corrective actions.
Years of Experience
Experience
10+ Years
Experience Level
Level
Consultant
Education
Education
Certification

Branch Administrator II Resume

Summary : Branch Administrator with 10+ years of professional experience seeking a job in an aspiring organization where my exceptional administrative and multi-tasking skills will be used for an efficient office environment. Proven ability to identify and resolve problems, overcome obstacles and complete projects. Researches organize and ensure the accuracy of data and documentation. Broad computer software knowledge.

Skills : Payroll, Billing, Viewpoint, Contract Billing, AS400, JD Edwards

Description :

  • Responsible for business operations in a branch of 20 staff members. Helping human resources with new-hire paperwork and employee documents.
  • Requesting new security badges, maintaining the access to them.
  • Supporting the sales staff, providing assistance. Processing sales and review incoming orders.
  • Updating the sales territories using territory tracker, working with Sales Order Maker (SOM).
  • Processing mail, submitting expenses. Answering the phones and talking to the customers in person and via phone.
  • Assisting with customer billing reconciliation, making collection calls and enter service/supply orders for a four-state region.
  • Ordering/stocking supplies. Assisting with open houses to generate business.
  • Maintaining office and customer files in accordance with established procedures.
  • Supporting and assisting the district management team in maintaining the accuracy of the contract base.
  • Conducting the quality control calls in accordance with established procedures.
  • Obtaining prompt branch response to all issues mentioned in the original call. 
Years of Experience
Experience
10+ Years
Experience Level
Level
Consultant
Education
Education
Diploma

Junior Branch Administrator Resume

Objective : A detail orientated Junior Branch Administrator who responds quickly to multiple tasks. Proven ability to identify and resolve problems, overcome obstacles and complete projects. Researches organize and ensure the accuracy of data and documentation. Broad computer software knowledge. Listens analyzes and implements job assignments. Knowledge of insurance computer software.

Skills : ADP, Microsoft Office, Medical Terminology, Typing, Customer Service, Management, Medical Records

Description :

  • Answering phone calls and assisting the vendors while providing good customer services, including reading and understanding customer orders.
  • Supporting the customers, Sales, vendors, and others by answering questions, researching issues and organizing customer and vendor visits.
  • Creating, processing, and filing all purchase orders and invoices for the branch.
  • Managing all clerical aspects the of Protrack performance system and the Kronos payroll system (time off requests, perfect attendance tracking). Maintain office filing systems (employee, OSHA, payroll, bonus).
  • Managing Open Hire requisition system and support recruiting to fill open positions to include: prescreening applicants and facilitate pre-employment testing for available positions.
  • Processing New Hires to include: employment paperwork, New Hire Orientation, benefits enrollment, and online training courses.
  • Tracking all branch employees training (Safety, position training, Code of Conduct, onboarding).
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
High School

Branch Administrator Resume

Objective : Energetic and result-driven Branch Administrator with over 3-years of experience. Possess outstanding administrative and organizational skills. Capable of working independently, and highly adaptable to new and constantly changing priorities. Bilingual with fluency in English and Spanish. Achieved desired business results by taking personal accountability, effectively organizing work, setting priorities and executing action plans.

Skills : Google Docs, Excel, Outlook, Paycom, Great Plains

Description :

  • Processing the accounts payable submissions for approval.
  • Collecting and processing the branch payroll data, expense reports, fuel cards, and purchase cards.
  • Conducting credit and reference checks as needed.
  • Assisting Operations in managing inventory according to company standard operating procedures.
  • Maintaining records for systematic retention, protection, retrieval, transfer, and disposal.
  • Reviewing and maintaining the clerical and personnel records to ensure completeness, accuracy, and timeliness.
  • Assisting the branch personnel in proper answering and routing of incoming telephone calls.
  • Preparing activities reports for management and provide recommendations.
  • Assisting Branch Manager in reviewing and analyzing of financial reports.
  • Keeping and provide all written reports and records required by management on a timely basis.
  • Helping conduct branch safety meetings.
  • Promoting cooperation and good communication with all Branch and Corporate personnel.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
College

Branch Administrator Resume

Summary : Branch Administrator with over 9 of years administrative and clerical experience, in a variety of industries, I'm looking for an Office & Customer Service Management position, one where I can put my vast knowledge and expertise to use. I have a long history of improving profitability and cost-cutting. I assisted in cutting costs by over 10k per quarter by examining departmental shipping methods when placing orders, and requiring that contracted vendors be used.

Skills : CRM, Insurance Verification, HIPAA, Medical Billing, Collections, Data Entry, Telephone, Payroll, Invoicing

Description :

  • Assisting clients with issues and complaints to gain efficient resolutions.
  • Coordinating and planning the branch office meetings and other branch office activities including purchasing and facilities management.
  • Managing all Human Resource functions for support staff.
  • Supporting and driving the strategic firm initiatives.
  • Implementing the firm administrative and risk management guidelines and policies.
  • Supporting New Hire process by maintaining records, approvals, and orientation
  • Providing administrative support for all aspects of licensing and registration for all registered employees.
  • Processing of Accounts Receivable and Accounts Payable.
  • Ensuring timely processing of weekly payroll and other administrative functions.
  • Answering incoming calls to the branch location.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
College

Branch Administrator Resume

Summary : An ambitious, attentive, customer service focused, Branch Administrator with 10 years of experience and the determination to take on and solve new challenges. To obtain a position that will utilize my skills, abilities, and experience to contribute to the company's success.

Skills : JD Edwards, Viewpoint, AS400, Calculator Multi-Line Telephone, Billing, Customer Service

Description :

  • Entered leases and processed invoices, entered sales and process invoicing, answered incoming calls.
  • Provided administrative support of sales and service team including developing proposals and providing all documents related to pricing, contracts, quotes, and manifesting.
  • Collaborated with the sales team in building relationships with potential clients as well as maintaining relationships with current.
  • Manages office expense budget for the branch, in conjunction with branch management.
  • Generated system reports as required. Abided by posting deadlines and month-end data entry deadlines to ensure the accuracy of these reports.
  • Assisted with new hire implementation including processing basic human resource documentation.
  • Supported and assisted the district management team in maintaining the accuracy of the contract base.
  • Collected the past accounts receivables and document details in accounts receivable collection module.
  • Followed-up as necessary to ensure acceptable payment arrangements are made and payment is received in the appropriate time frame.
Years of Experience
Experience
10+ Years
Experience Level
Level
Management
Education
Education
High School

Branch Administrator Resume

Summary : Branch Administrator with a 10-year background in retail branch operations. Vast knowledge of finance, regulatory requirements and general bank operations. Proficient bookkeeping skills with ability to maintain an accurate general ledger for branch. Motivated and dedicated in improving branch performance while providing leadership and mentoring to employees. Works efficiently with no supervision. Actively promotes teamwork to meet branch goals and maintain high levels of employee satisfaction.

Skills : Billing, Customer Service, Yardi, AMSI, Rent Roll, TAA, One site, Microsoft Word, Microsoft Excel, PowerPoint And Publisher

Description :

  • Ensuring that all costs have been put towards the appropriate jobs prior to invoice. Once all costs have been allocated appropriately then processing the customer invoices.
  • Verifying that the correct purchase order from the customer is on file prior to invoicing.
  • Performing the cash applications of customer payments processing and posting cash and credit card payments.
  • Selecting the sales tickets for billing. Preparing bank deposits and reconciling the cash drawer.
  • Answering phones directing calls to appropriate personnel.
  • Providing administrative support to the Branch Manager and other associates.
  • Performing the daily cycle counts for inventory control.
  • Ordering office supplies for the branch. Maintaining the drivers files for dot and truck maintenance files.
  • Processing expense reporting for various directors and branch level expenses.
  • Reviewing new client agreements to determine customer setup requirements and making changes to existing customer setups as needed.
Years of Experience
Experience
10+ Years
Experience Level
Level
Management
Education
Education
Associates