A Body Shop Estimator works in automotive repair stores handling a variety of tasks such as – inspecting damaged vehicles, forwarding documents and reports to the insurance firms, and preparing estimate records. Other core duties associated to this role are listed on the Body Shop Estimator Resume as – determining the amount to be charged for the repair, estimating and listing labor cost, assessing the extent of body damage, drafting work orders, and making minor repairs such as battery cable replacement, hinge lubrication and brake adjustments.
Job assets that can highlight a resume include the following – strong knowledge of auto body repair; confidence working with numbers; attention to details; computer competences, knowledge of conducting intrinsic quality check process; and the ability to tactfully handle customer queries and complaints. Most sample resumes make a display of a diploma or an associate’s degree in auto collision repair or its equivalent.
Headline : Seeking an opportunity that will utilize my skills and experience and offer career development. Excellent working, 25 years experience in writing quality estimates and service repair orders for large volume collision centers. Good customer relations, parts ordering, assigning work to techs, and following through to completion.
Skills : Replace Parts, Customer Service, Repair Order Supplements.
Description :
Prepared vehicle damage estimates in a direct repair environment.
Responsible for one half of the Progressive Concierge Program.
Coordinated vehicle repairs with a body shop, service department, and outside vendors.
Led Body Shop in sales.
Acted as a liaison between the insurance company and the customer.
Generated new business from dealerships Maintained a high level of quality control.
Provided superior customer service through communication.
Experience
5-7 Years
Level
Executive
Education
BS In Marketing
Body Shop Estimator Resume
Objective : Energetic and enthusiastic Body Shop Estimator professional motivated to succeed in a fast-paced and deadline-driven professional environment. Comprehensive knowledge of claims adjustments with special knowledge of auto appraisals and CCC pathways estimations.
Skills : Direct Repair Programs, Repair Cost Estimates, Auto Damage Estimates.
Description :
Organized accounts are payable for a team of 7.
Used collected data to provide management with Excel spreadsheets, including Graphs, Pivot Tables, and charts.
Conducted random audits to ensure accurate information flow and quality assurance.
Maintained relations amongst supporting business units.
Supervised performance standards of approximately 7-10 team members.
Appraised job performance.
Ensured adherence to policies/procedures and trained coworkers in both English and Spanish.
Experience
2-5 Years
Level
Junior
Education
Associate's In Science
Body Shop Estimator Resume
Objective : To obtain a position in the following fields Auto Insurance Industry or Auto Body Shop where my over twenty years of experience can be effectively utilized to increase profitability; as well as applying my customer relation skills to smoothly handle customer concerns and improve the company image.
Developed, implemented, and monitored programs to maximize customer satisfaction and manage employees.
Addressed negative customer feedback immediately.
Effectively managed departmental expenses to stay within the allocated budget.
Took care of all aspects of running the business.
Created repeat business by developing long-term relationships with regular customers.
Attended to customers and handling their requirements and complaints.
Experience
2-5 Years
Level
Junior
Education
GED
Body Shop Estimator Resume
Summary : To obtain a Body Shop Estimator position where I can use my professional experience and my personal skills with a team that wishes to exceed company goals. A dedicated auto body estimator with more than 30 years in retail and customer service business. Possess a firm commitment to customer service.
Skills : Insurance Settlements, Repair Orders, Customer Service, MS Office.
Description :
Completed quality estimates for DRP programs utilizing ADP and CCC Backup for Body Shop.
Assisted in payroll and supervisory duties.
Accessed damage on wrecked vehicles, parts ordering.
Assigned work out to techs and followed the repairs through until completed.
Worked closely with body shop technicians to achieve a quality finished product.
Delivered finished vehicles to customers.
Determined estimates on vehicle damage and repaired through comparison and evaluation of different methodologies.
Experience
7-10 Years
Level
Management
Education
High School Diploma
Body Shop Estimator Resume
Headline : To estimate repair needs to customers based on vehicle inspection and serve as the communication between the customer and the technician. Comfortable making sound and independent decisions regarding customer needs and insurance company requirements.
Interacted with customers to understand their requirements.
Gave suggestions and recommendations to customers regarding their vehicles.
Estimated the cost and the time for the repair / up-gradation of the vehicle.
Coordinated work processes with the technicians and other departments of the organization.
Kept up with market trends and prices and competitor strategies.
Negotiated with customers for prices.
Took telephone inquiries and queries of customers.
Experience
5-7 Years
Level
Executive
Education
Diploma
Body Shop Estimator Resume
Summary : To obtain a responsible and challenging Body Shop Estimator position with a progressive company where I can utilize my skills by implementing solutions to ensure maximum safety, operational, and cost-effectiveness of the organization as well as continue learning and applying new skills within the industry.
Skills : Management Experience, Customer Service.
Description :
Assessed vehicle damage repair estimates using CCC One by comparing and evaluating different repair methodologies for insurance claim settlements.
Evaluated automobiles by using mechanical testing devices, questioning customers about the vehicle's performance, or by visual inspection of the vehicle.
Advised customers of the repair plan as well as monitored, followed-up on all customers, and analyzed repair cost estimates.
Documented orders, listed cost of parts/labor, and negotiated cost of up-sell items with customers.
Assessed and approved repair order supplements with technicians with discretionary authority.
Ensured adherence to DRP insurance procedures and rates as applicable to estimates.
Performed final quality control check of the vehicle and the administration prior to delivery.
Experience
7-10 Years
Level
Management
Education
BS In Aviation Business Management
Body Shop Estimator Resume
Objective : Seeking a body shop estimator position. Experience in auto body repair, refinishing, framework, mechanics, suspensions, etc. Solid background in DRP procedures. Excellent computer skills, using appropriate estimating software Familiar with evaluation devices for testing and inspecting vehicles.
Skills : Great Customer Service And And Self Motivated.
Description :
Responsible for writing automotive collision estimates and providing repair cost estimates to insurance companies.
Inspected vehicle damage to determine the extent of the repairs needed.
Performed activities that included, order parts, assign techs, inspect vehicles throughout the repair process, and do a final inspection at the completion of the work for quality control.
Completed invoices at the delivery of the vehicle.
Wrote estimates using various platforms: ADP, CCC.
Met all assigned targets and objectives.
Reviewed facts of the matter and ensured all claims featured only related damages.
Experience
2-5 Years
Level
Junior
Education
G.E.D
Body Shop Estimator Resume
Headline : Career-minded Body Shop Estimator seeking a Body Shop Estimator position with a growing company in which to put my education, training, and experience to use. Versatile Manager focused on customer service and team building. Fast learning, enthusiastic, and eager to advance with a winning company.
Skills : Vehicle Inspections, Attention-to-Detail, Knowledge of Auto Body Repair.
Description :
Prepared automotive damage repair estimates by comparing and evaluating different repair methodologies.
Reviewed factual information and ensured only claim related damages are listed.
Advised customers of the repair plan.
Monitored and followed-up on all customers.
Negotiated the cost of up-sell items with customers.
Assessed and approved repair order supplements with technicians with the discretionary authority.
Maintained all communication with clientele via telephone and e-mail.
Experience
5-7 Years
Level
Executive
Education
High School Diploma
Body Shop Estimator Resume
Summary : Body Shop Estimator with over 5 years of experience, looking to take an estimator role in an automotive corporation where I can use my skills and knowledge to create an accurate and precise repair, working as an intermediate for the customer, repair facility, and the insurance company.
Skills : Customer Service, Data Entry, Interpersonal Skills, Negotiation Skills.
Description :
Administered production caseload and workflow of vehicles for assigned teams of technicians.
Negotiated fair estimating practices of vehicles repaired with head representatives of all other Insurance Carriers.
Counseled customers on repair plans.
Performed quality control over each area.
Completed and sold estimates at or exceeding industry standards.
Advised customers through the repair process about delays and completion dates.
Wrote estimates according to Insurance company guidelines.
Experience
7-10 Years
Level
Management
Education
High School Diploma
Body Shop Estimator Resume
Headline : An accomplished auto damage Estimator self-motivated and driven to continually learn, focused on quality for the customer, and profitability for the company. Over six years of body shop experience as the point of contact and damage appraiser.
Skills : Customer Relation Skills, People Management Skills, Communication Skills.
Description :
Wrote estimates for damaged/wrecked vehicles Prepared repair orders/to communicate with customers Office Duties.
Received & inspected the vehicle for preliminary & supplemental estimates.
Kept customers informed on completion times, costs, and any possible changes.
Appraised vehicle damages for insurance companies and submitted supplements with photos as needed.
Oversaw repairs to assure the process was completed.
Inspect auto body damage to determine repair cost for insurance settlements, manage documentation of orders, and repair services.
Obtained all signatures, work authorizations, and powers of attorney.
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