Cell Phone Technician Resume Samples

Description :

1. Tested refurbished mobile phones, mobile phone applications and new features on mobile phones after being repaired.
2. Put all functional units inappropriate area and all nonfunctional units inappropriate failure area.
3. Performed system diagnostics on mobile/smartphones, Conducted system functional testing and record failures in the database.
4. Repaired hardware and software problems on cell phones. 
5. Utilized many different apps and computer programs to facilitate repairs.
6. Customers throughout the whole process, from empathized with their problem to explaining the repair.
7. Performed further checks using electronic hand tools and prescribed testers.
   

Experience

7-10 Years

Level

Management

Education

Business Finance

Description :

1. Completed all products as assigned to maintain high-quality repairs of consumer electronic products.
2. Ensured proper operation of assigned items Interacts with a service center, store personnel, and end-user customers in support of repair and product support needs.
3. Maintained the quality of work and technical skills to Maintain productivity requirements as assigned.
4. Worked with stores to ensure all requests are handled in a timely manner.
5. Ensured compliance with company policy and product service best practice routines.
6. Examined the cell phone unit and observe operation until an initial suspicion is developed to open up the unit.
7. Ensured that all pertinent repair and testing tools and appliances are in proper working condition Determine parts to be replaced and

Experience

2-5 Years

Level

Junior

Education

Healthcare Administration

Description :

1. Worked in several service units where we repair the broken and damaged mobile phones and bring them back to their original level of efficiency.
2. Charged the faulty mobile phones and analyzes the cause of the defect.
3. Opened up the cell phone and identifies the reason for the defect.
4. Replaced the battery in case it gets exhausted, reconnected and tightens the wiring in case of losing connections, mends the worn-out parts.
5. Consulted the users on using the cell phones carefully so as not to damage its work mechanism.
6. Repaired performs functions of a cell phone consultant and customer care executive as well.
7. Operated and repaired different models of mobile phones.
8. Completed each new and old model phone in a timely manner and repair each phone properly.

Experience

5-7 Years

Level

Executive

Education

Diploma

Description :

1. Received damaged devices and go over the problem reported.
2. Repaired the problem and any other problems that might find.
3. Cleaned the device and make sure it is charged and send it to a quality review technician.
   
4. Learned more about the devices and ways to ensure that parts were working correctly.
   
5. Learned how to be careful when repairing delicate devices, and how to fix certain problems.
6. Disassemble and reassemble cell phones Administer cell phone diagnostics.
7. Greeted and assisted customers with prompt, professional service.

Experience

7-10 Years

Level

Management

Education

Diploma

Description :

1. Maintained up-to-date knowledge of Store Policies Regarding Payments, Returns, and Exchanges.
2. Created new Processes and Systems for Increasing Customer Service Satisfaction.
3. Fixed basic problems with cell phones customers would bring in, either fix it, replace it or just show them how the phone works.
   
4. Worked with the public is my strong point, enjoyed helping people and also worked with technology is a plus.
5. Completed cell phone contracts, public relations, technical support.
6. Repaired mobile devices in a timely manner.
7. Tested New and Used Cell Phone Pass Functional Phones Package New Phones in Box. 

Experience

5-7 Years

Level

Consultant

Education

Bachelor's

Description :

1. Tapped into this jewel understanding the economic standpoint of supply and demand.
   
2. People hold their phones within the highest regard and request a fast dependable and reliable business to get back to there life.
3. Reviewed the financial aspects of product development, such as budgets, expenditures, and research and development appropriations.
4. Developed pricing strategies while balancing firm objectives with customer satisfaction maximization.
5. Handled money Skills Used Communications, Computers, Public relations.
   
6. Learned more about technology and how Mobile Phones work and operate.
   
7. Worked with Microsoft Office & Excel Inventory Accomplishments.
   

Experience

5-7 Years

Level

Executive

Education

Certification Of Completion

Description :

1. Performed routine inspection, tested, and repair of smartphones and other mobile devices.
2. Accurately documented repairs and parts information on repair tracking documents or work orders.
3. Monitored parts inventories and informing management of status.
4. Performed high-quality repairs and refurbishment. Meeting and exceeding daily repair target.
   
5. Exhibited dexterity and maintained a clean, static-free work environment.
6. Repaired cell phone Accomplishments To work well with others.
7. Learned how to take a phone apart fix the problem and put it back together.

Experience

5-7 Years

Level

Executive

Education

Management Science

Description :

1. Worked in sales, selling phones, accessories, data products, and meeting quotas as part of my goals.
   
2. Repaired cell phones, issued warranty phone replacements as well.
3. Opened and closed the store, took payments, computer operation. 
4. Trained on differing technological devices, and also customer service.
5. Recommends products to customers, based on customer's specific needs and interests.
6. Answered questions about products, prices, and durability and credit terms.
7. Customers to demonstrate and explain features of products.

Experience

2-5 Years

Level

Junior

Education

A.A

Description :

1. Maintained up-to-date knowledge of Store Policies Regarding Payments, Returns, and Exchanges.
2. Created new Processes and Systems for Increasing Customer Service Satisfaction.
3. Repaired cell phone Reprogramming the phone Reship phone back to customers.
4. Supported programs to provided cell phone customers with timely solutions to problems arising with their cell phones.
5. Provided solutions to customer issues using solutions database, google, and other resources available.
6. Troubleshoot was a major aspect of this job. Took ownership of calls and resolve them fully.
7. Provided cost estimates to the client prior to starting any work.
   

Experience

2-5 Years

Level

Junior

Education

Child Development

Description :

1. Conducted repair and troubleshooting of client cellphones Educated clients on the use of their cellphones.
2. Maintained a high level of privacy with employee and customer information. 
3. Closed sales for cellphone accessories Interacted, in-person, with irate customers, in a professional manner.
4. Discussed and resolved personnel, inventory, and general issues during meetings.
5. Trained new Solectron employees to perform daily work tasks.
6. Handled issues between Verizon and the store employees. Created monthly work scheduling for employee shifts.
7. Conducted monthly meetings between Verizon and Selectron.

Experience

2-5 Years

Level

Junior

Education

Business Management

Description :

1. Delivered products to clients, picked up products for warehouse sanitation and obtaining signatures for deliveries.
2. Performed duties in accordance with company policies and procedures.
3. Complied with federal, state and local regulations.
4. Repaired Speed and organization. Skills Used Knowledge of cellphone diagnostics and repair.
5. Subcontracted to Verizon Wireless.
6. Troubleshot and repaired cellular telephones and accessories.
7. Answered calls in a timely and professional manner.

Experience

10+ Years

Level

Senior

Education

Diploma