Information specialists are responsible for managing, gathering and interpreting data for various projects. Essential duties listed on the Information Specialist Resume include – assisting in coordinating processing systems, streamlining company’s systems, developing and distributing information within the company, managing and securing data, analysing the information needs of the client, developing standard processes, distributing reports or information, designing survey and collection methods, attending workshops and on-going training programs, and assisting with sample recruiting.
The skills that are considered paramount for this role include solid data project experience, working knowledge of SPSS and other similar regression software, programming skills, proficiency in MS Office Suite, the capability to present technical information, and in-depth knowledge of market research. The education required for this role includes a degree in the related field. Work experience in a similar role is needed as well.
Summary : Enthusiastic, organized individual with a strong work ethic interested in a position that can utilize my strengths and experience.
Skills : Customer Focus, Customer Service, Data Entry Skills, Listening, Phone Skills, Verbal Communication, Building Relationships, People Skills, Interpersonal, Savvy, Problem Solving, Multi-tasking.
Description :
Leadership position in analyzing some of the company's larger database products and determining user interest and deciding whether there were better alternatives.
Successfully managed, delegated, and participated in all aspects of the transfer of materials both physical and digital from in-house library to a new location following the merger.
Formulated 45-page company Library Guide which was distributed to all employees within the company.
Guide included an overview of Library operations and procedures, various forms to be utilized by employees within the library's setting, a complete list of periodicals/serials within the library, as well as many additional reference guides geared toward making research more efficient for employees.
Worked with team to develop a successful new intranet page which received more than 4,000 hits within the first 6 months with very little publicity.
Developed several brochures that were widely used in various presentations, human resources new employee handouts, and business unit training programs.
Organized the transfer of materials to Chicago which led to a review of the productiveness of the current publications resulting in the cancellation of several and a cost savings of nearly $10,000.
Experience
10+ Years
Level
Senior
Education
Diploma
Quality Information Specialist Resume
Headline : A bright professional and energetic team player with a level of technical support. Over 12 years working closely with department heads designing, implementing and supporting military applications and workflows.
Traveled with the DEP Secretary to various events and planned and coordinated DEP's involvement.
Worked with the DEP Press Secretary, MRM Deputy Secretary and other staff in devising public and media relations strategies and assist with marketing campaigns for the department.
Interacted with state-wide and national media concerning mining and reclamation issues and policies.
Updated national and international media on the status of the rescue operation through interviews, press releases, and writing and posting website content.
Handled public relations tasks for a commission appointed by the Governor to investigate the accident and improve mine safety.
Conducting media interviews on behalf of the commission, coordinating the logistics of several public hearings for the commission and updating website content.
Represented the department during media interviews following the release of the final reports concluding three separate investigations into the accident, including investigations by DEP, the Governor's commission, and the federal government.
Experience
5-7 Years
Level
Management
Education
Mass Communication
Business Information Specialist Resume
Summary : Seeking a growing company to utilize my skills to help the company to continue to grow. Learn more skills to continue to grow the company. Fast learner always willing to learn something new. Team player, Great Customer service skills as well as Communication Skills.
Skills : Bilingual-Fluent Spanish.
Description :
Greet persons entering establishment and provide information about the Work source and its services to the community.
Work closely with customers in providing a resource as to the Employment opportunities available to the job seeker.
Answer over 60 calls daily from various resources including City and Government offices as to the Worksource center and the programs offered to the job seekers.
Conduct tours of the center and worked closely with the Employment Development Department in scheduling appointments and conducting informational Seminars.
Represent Worksource in resolving customer issues relating to employment or housing and other matters.
Perform administrative support tasks, such as proofreading reports, translating handwritten information, or use computers to work with customer's records, invoices, accounts payable/ receivable, and data entry of job placement sheets.
Provide information about establishment, such as location of different departments or offices, employees within the organization, or services provided.
Work closely with Employers and City offices as to postings and updates on Directives for department of Labor Funding.
Experience
7-10 Years
Level
Management
Education
Communications
Information Specialist III Resume
Summary : Energetic, self-motivated professional with significant experience in office services support; including information management processing and back office administrative duties all while providing superior service to customers with a diverse set of demands in a highly confidential environment.
Skills : Server configuration and support experience; hardware.
Description :
Manage the storage, retrieval, and destruction of Federal Reserve Bank confidential records.
Provide centralized administrative support for information management processing.
Manage the processing of Federal Reserve Bank records, including the recording and storing of confidential documents including examiner work papers and loan files.
Sort, process, and distribute all United States Postal Service and courier mail throughout the Federal Reserve Bank; perform routine services associated with mail handling functions.
Maintain and balance the general ledger account, postal accounts, and various departmental reports to ensure each piece of registered, certified, and express mail is signed and accounted for.
Maintain supplies inventory; check stock to determine inventory level; anticipating needed supplies; place and expedite orders for supplies; verifying receipt of supplies.
Account for deliveries that enter the secured, general delivery court of the Federal Reserve Bank.
Experience
10+ Years
Level
Senior
Education
Bachelor Of Science
Information Specialist II Resume
Summary : Experienced IT Telecommunications Professional who provides outstanding customer service with external and internal customers. I have several years of experience supporting Contact Centers, both local and remote.
Skills : Management skills, Customer Services previous experience, team player, Well spoken, tutors Advanced English, Comfortable w People regardless of Education or background.
Description :
Opened office upon arrival and prepared for the activities of the day.
Checked messages and responded to all RSVP invites per Executive Director's instruction and answered email messages.
Answered and screened incoming calls for staff/Commissioners and forwarded to an appropriate person.
Kept the Executive Director, Deputy Director, Commissioners and staff abreast of scheduled meetings, appointments and grant panels.
Informed the public of location and directions to the Commission and various events.
Maintained a rapport with the Mayor's Office, Councilmember's Offices and the general public to serve as a liaison between those offices and the Commission.
Scheduled courier, Fed-Ex and UPS pick-ups and deliveries, weighed and mailed outgoing correspondence.
Experience
10+ Years
Level
Senior
Education
British Education
Information Specialist I Resume
Objective : To obtain a position within an organization that will utilize my education, experience, and unique abilities to further my career opportunities. My desired goals are to become self-sufficient, to be able to help adults and children in the social services or law enforcement systems.
Skills : Customer Service Oriented.
Description :
Served as a primary point of contact for faculty, staff and the general public with the Faculty and Staff Benefits and the Office Department of Employment Services.
Ensured verification of benefits eligibility, enrollment status for participants with plan carriers and vendors.
Processed all employee-related benefits forms for the Faculty and Staff Benefits Office as well as employment applications and resumes via Genesys and the Human Resources Intranet systems.
Answered participants inquiries regarding the Georgetown University Benefits Plans and provided customer support to office visitors.
Posted retiree and leave of absence premium payments, balanced the deposit, created, provided and printed the billing invoices.
Dispersed bi-weekly and monthly Genesys reports to the Employment Services personnel and Benefits Analysts.
Managed supplies and benefits forms; ordered employment applications and office supplies.
Experience
2-5 Years
Level
Junior
Education
Certificate
Sr. Information Specialist Resume
Summary : Increasingly responsible positions in higher education student financial aid and student services administration.
Skills : Federal Student Aid Systems, And Other Office Systems Including Document Imaging.
Description :
Answer telephone calls from students campuses of large multi-campus college enrolling more than 60,000 students annually in credit-based courses.
Provide general information to students who are in need of assistance on a wide variety of student-related areas, including application to the college, general financial aid information, student registration, and, class information.
Provides telephone numbers for students to reach departments at six campuses.
Responsible for replying to student and parent inquiries for information submitted to the webmaster using email response.
Respond to catalog/schedule of class requests received by students via email and fulfill a request.
Collect Student Admit Postcards and record data on a spreadsheet regarding the students address, phone number and complete requests for college information.
Assist in supervising the call center staff when the call center director is out of the office.
Experience
7-10 Years
Level
Management
Education
Business Management
Technical Information Specialist Resume
Summary : More than 5 years of experience with reporting software. Including SQL database programming language used daily production environment, programming standard queries and ad hoc queries. Expert in processing and testing data from relational and denormalized databases. Skilled in assessing impact of problems, prioritized the urgency, executed short-term repairs, and coordinated long-term resolutions cross-departmentally.
Skills : Microsoft Word, Excel.
Description :
Worked directly with customers to design, program and maintain system software solutions.
Served as a liaison between customers and software vendors to research, test and resolve software issues.
Wrote technical specifications and documentation for users of mainframe and midrange software, explaining system updates and new system functionality.
Wrote, tested and maintained system automation software and execs which interfaced with the BMC mainframe suite of software.
Implemented and customized BMC Mainframe suite of software on 29 systems, maintaining release levels within one year of availability.
Participated in an Alert Management Task Force to reduce system alerts via automation solutions.
Reduced work load of problem resolution operations by adding automation to improve system efficiency.
Designed and managed implementation of enhancements to group life insurance systems, managed care systems, credit and collection systems and direct billing systems.
Experience
10+ Years
Level
Senior
Education
Information Systems
Jr. Information Specialist Resume
Objective : To obtain a Clerical, Office Support or a related position, that will utilize my experience, positive attitude and communication skills to their maximum potential and allow me upward mobility within the company based on performance and results.
Skills : Computer Skills: PC and Macintosh Operating Systems, Microsoft Office, Outlook, Internet, TLMS, CYMS.
Description :
Collect, evaluate, maintain and disseminate accurate information and planning protocol regarding suspicious activity along Canadian border.
Conducted many strategic debriefs with law enforcement officials regarding possible terrorism activity.
Developed and activated anti-terror plans and planning guidance to Federal, State and Local law enforcement agencies.
Performed threat and vulnerability assessments of critical infrastructure, key assets, hard and soft targets.
Liaison between anti terror agencies to obtain, analyze and disseminate information accurately and efficiently.
Coordinated and facilitated Homeland Security planning and requests for information from partners.
Generated reports, both written and verbal to be passed up the chain of command.
Experience
2-5 Years
Level
Junior
Education
Diploma
Health Information Specialist Resume
Objective : Self-motivated individual, capable of making decisions under pressure. I have excellent interpersonal skills and I am a fast learner. Seeking a rewarding position in the health field industry where I can utilize my skills and experience.
Ensure medical information do not leave the facility without proper authorization.
Review and Analyze medical records for completeness and accuracy of information.
Respond to Subpoenas and request from attorneys and physicians.
Supervise and answer questions concerning medical records operation Knowledge of state and federal laws, rules, and regulations, and Human Services policy and procedures.
Maintains clinical records filing systems and procedures to facilitate the distribution and use of clinical records throughout the facilities, in accordance with HIPAA requirements.
Establishes and maintains purging cycle for clinical records, assuring that records are maintained for a minimum of seven years.
Scan medical documents in the Electronic Medical Records System.
Skills Used Leadership, problem solving , organizational, communication, and research skills.
Experience
2-5 Years
Level
Junior
Education
Bachelor Of Science
Customer Information Specialist Resume
Headline : Dynamic, qualified, and highly ethical professional with a diverse background in finance and loan processing, as a Graduation Assistant, as well as Administrative Assistant with extensive experience providing academic, personal, and career counseling services for students and professionals. Excellent leadership, interpersonal, and written and verbal communications skills; innate ability to build rapport with clients and colleagues and succeed in high-pressure, challenging, and deadline-driven environments.
Skills : Elementary proficient in Japanese, Knowledge in Microsoft office and OfficeServ, SQL/ JAVA/ Python, Knowledge in Active Directory and deploying Group policies, Proficient in Centricity EMR and CPS, Proficient in EMR-Link mapping, Familiar with Intuit software.
Description :
Review and process paper and electronic applications against criteria set by program to determine eligibility status of applicants.
Create and maintain applicants' database files using program's specific database.
Verify banking information according to database files for reimbursements.
Review and vet financial documents to determine eligibility of loans submitted by applicants.
Process files ready for award and prepare packets.
Manage information collection, dissemination and storage of confidential applicant information via multiple media formats, including written correspondence, telephonic communication and database files.
Provide customer service regarding application status and problem resolution to applicants via written correspondence and/or phone inquiries on weekly basis.
Distribute application materials and assemble application packages.
Experience
5-7 Years
Level
Executive
Education
Master Of Science
Information Specialist Resume
Objective : Having skills in a variety of positions. I'm a peoples person and always eager to learn new things. I have a wealth of knowledge in many positions but would love to gain even more.
Skills : Microsoft Excel, Windows, Word, Customer, Reservations, Cash Handling, Opening And Closing Business.
Description :
Collect, count, and disburse money, do basic bookkeeping, and complete bank transactions.
Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints.
Answer telephones, direct calls, and take messages.
Complete and mail bills, contracts, policies, invoices, or checks.
Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.
Compute, record, and proofread data and other information, such as records or reports.
Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.Complete work schedules, manage calendars, and arrange appointments.
Process and prepare documents, such as business or government forms and expense reports.
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