Clinic Receptionist Resume Samples

A Clinic Receptionist is a professional person who handles the job of coordinating the daily administration of doctors, staff, visitors, and patients mainly in clinics, and healthcare facilities. A well-written Clinic Receptionist Resume describes the following duties and tasks – scheduling appointments, handling patient emergencies; monitoring stock and supplies; greeting and attending to patients in person; assisting doctors and visitors; answering phone calls, and liaising between the medical departments with professionalism and discretion.

To ensure success in this field, the following skills are expected from job applicants – confidence and professional attitude; fantastic communication and interpersonal skills; the ability to work under pressure; multitasking skills to work in a fast-paced environment; and the ability to react to patient emergencies. A degree in hospital management along with working knowledge of medical terminology will be a preferred qualification.

Clinic Receptionist Resume example

Clinic Receptionist Resume

Objective : To obtain a Clinic Receptionist position where can use my skills and experience to contribute to the growth and success of a great organization.

Skills : Driving, Adaptability, Strong Work Ethic, Hardworking, Self Confidence, Basic Arabic, Good In Mastering Certain Procedure.

Description :

    1. Greeted all clients leading them to the office and treatment room for use.
    2. Assigned in answering the telephone Answering or referring inquiries Greeting patients, room them, and preparing them for examination.
    3. Measured vital signs, obtained history and documents Screened patients for appropriate information Aiding physicians as required during treatment, examination, testing of patients, and procedures.
    4. Arranged appointments and prioritizing workloads.
    5. Scheduled and attended meetings.
    6. Created Agendas and organized travel for staff.
    7. Managed and maintained budgets as well as invoicing and maintaining diaries.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Bachelor's In Nursing


Clinic Receptionist Resume

Objective : As a Clinic Receptionist over 2 years of experience is responsible for all administrative works, operating calls, and maintaining calls and also used electrical equipment.

Skills : MS Office, Customer Service, Scheduling.

Description :

    1. Received customer payments. Recorded receipts for services.
    2. Operated telephone switchboard to answer calls, take messages, schedule appointments.
    3. Directed incoming phone calls. Transcribed handwritten information.
    4. Worked with invoices and maintained files.
    5. Resolved complaints from clients.
    6. Transmitted information or documents to customers using computers, fax machines, mail.
    7. Provided patient, family education regarding growth development, safety, nutrition, vaccines, and other medications as necessary.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Entry Level
Education
Education
Bachelor's In Nursing


Clinic Receptionist Resume

Headline : As a Clinic Receptionist, had excellent customer service skills, Reliable, self-motivated multi-tasker, Completed work accurately and efficiently, Versatile and detail-oriented, and Learned new skills quickly with little direction.

Skills : Customer Service, Management, Cashier.

Description :

    1. Trained new employees including producing and compiling information into a training guide to help streamline the learning process.
    2. Provided superior customer service to patients throughout there encounter.
    3. Sorted and metered mail daily - Check-in patients for scheduled and walk-in appointments.
    4. Assessed each person's needs and communicating with the clinic and hospital staff to ensure each patient received optimal care.
    5. Answered phones, handled patient questions, and concerns.
    6. Communicated with patients, doctors, pharmacists, and other staff the ensure patients' needs were met promptly and accurately.
    7. Scheduled appointments, prepared patient charts, and patient database ensure all information was accurate, up to date, and congruent between the paper chart and computer files.
    8. Collected and processed payments, worked with billing and coding departments to ensure accurate billing for visits.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
B.A In Nursing

Clinic Receptionist Resume

Summary : As a Clinic Receptionist, skilled and managed heavy daily patient volume. Proficient in all documentation and record maintenance and paperwork to ensure accuracy and patient confidentiality.

Skills : Scheduling, Electronic Medical Record, Clinic Experience.

Description :

    1. Operated telephone switchboard to answer, screened and forwarded calls, provided information, took messages, and scheduling appointments.
    2. Received payment and recorded receipts for services.
    3. Performed administrative support tasks such as proofreading, transcribing handwritten information, and operating calculators or computers to work with pay records, invoices, balance sheets, and other documents.
    4. Greeted persons entering the establishment, determined nature, and purpose of visit, and directed or escorted them to specific destinations.
    5. Resolved complaints from customers and the public.
    6. Analyzed data to determine answers to questions from customers or members of the public.
    7. Provided information about establishments such as the location of departments or offices, employees within the organization, or services provided.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
GED

Clinic Receptionist Resume

Headline : As a Clinic Receptionist over 4 years of experience, responsible for answering and directing calls on a multi-line system. Check-in patients for their appointments and ensuring they are seen in a timely manner. Checking outpatients and processing payments for services received. Maintaining stock levels in the clinic reception area of various medications for clients.

Skills : Managerial, Service Technician, Cleaning, Reception, Customer Service.

Description :

    1. Performed general reception duties including greeting patients and answering phones.
    2. Transferred calls appropriately and made pages as necessary.
    3. Collected copays, updated patient demographics, created and maintained forms used by the receptionist.
    4. Maintained patient scheduling including appointments, registrations, future appointments, and telephone reminders.
    5. Performed callbacks to confirm appointments.
    6. Created a comfortable and inviting environment for patients and staff members.
    7. Maintained night clinic front reception and registration desk.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
GED

Clinic Receptionist Resume

Objective : To become associated with a company where I can utilize skills and gain further experience while enhancing the company's productivity and reputation.

Skills : Microsoft Office, Medical Terminology, Customer Service, Data Entry.

Description :

    1. Consulted each day with the Clinical and Medical staff on managing the participant flow for the day.
    2. Assisted in prioritizing the scheduling of participants.
    3. Scheduled necessary appointments of participants for the clinic.
    4. Pulled charts for participants, performed any necessary documentation in medical records, and performed computer entries to update participant information.
    5. Performed any necessary filing or clerical duties necessary to complete charting requirements.
    6. Displayed effective communication skills whether via telephone, fax, or computer.
    7. Provided exceptional customer service to staff, participants, and visitors, entering and exiting the clinic.
    8. Maintained exam rooms for necessary supplies and materials.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Certificate In Nursing

Clinic Receptionist Resume

Summary : Punctual Clinic Receptionist professional focused on exceeding expectations and building customer loyalty. Flexible schedule and strong mathematical aptitude.

Skills : Microsoft Office, Fax Machine, Printer, Telephone Etiquette.

Description :

    1. Managed office supplies, vendors, organizations, and upkeep.
    2. Answered and managed incoming and outgoing calls while recording accurate messages.
    3. Opened and properly distributed incoming mail.
    4. Helped distribute employee notices and mail around the office.
    5. Maintained a clean reception area, including lounge and associated areas.
    6. Completed data entry, tracked resumes, and maintained the applicant tracking system.
    7. Processed client rebate reconciliation, reporting, and checked requests.
    8. Created detailed expense reports and requests for capital expenditures.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
BS In Clinic

Clinic Receptionist Resume

Objective : Experienced Clinic Receptionist over 3 years, had a desire to learn new things, and improve knowledge and understanding, Stays organized and to the point that prioritizing multiple deadlines and projects is second nature.

Skills : Microsoft Office, Electronic Medical Records, Customer Service.

Description :

    1. Answered clinic phone and screen calls before transferring to the desired person.
    2. Created appointments over the phone or in person.
    3. Collected payments from patients and enter to their account.
    4. Created patient charts and scan documents.
    5. Received mail and distributed it to the correct person.
    6. Entered insurance payments into the system.
    7. Greeted patients and agency visitors directed all people to the appropriate locations and services in a courteous, polite, and helpful manner.
    8. Respected and maintained the privacy of agency clients, assuring client confidentiality at all times.
    9. Provided efficient and professional telephone services.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
High School Diploma

Clinic Receptionist Resume

Summary : Seeking a challenging position in a busy office environment, which will make use of strong organizational skills, and a proven ability to get the job done.

Skills : Microsoft Office, Medical Records, Scheduling, Customer Service, Patient Care, Filing, Medical Terminology.

Description :

    1. Transmitted information or documents to customers, using computer, mail, or facsimile machine.
    2. Operated telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
    3. Scheduled appointments and maintained and updated appointment calendars.
    4. Entered patient medical history, Admit patients into the clinic, 
    5. Made sure patients' data is complete and entered correctly, Making copies, Filing, Faxing, E-mail, Switchboard telephone, Answered telephone in a friendly manner, Greet and Assisted patients with paperwork, Billing, IDC-9 Code knowledge, Used of medical terminology.
    6. Helped office ensure documents and procedures are completed in a timely manner.
    7. Responded to email telephone inquiries relating to patients' inquiries and needs.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Consultant
Education
Education
BA In Nursing

Clinic Receptionist Resume

Summary : As a Clinic Receptionist performed tasks quickly and will represent the establishment with a friendly, professional demeanor at all times.

Skills : Clinic Experience, Electronic Medical Record, Healthcare Experience.

Description :

    1. Performed duties to provide accurate information and communications services, ensuring the highest level of patient care and satisfaction.
    2. Received, screened, and dispersed incoming calls including emergencies.
    3. Processed medical records and performed billing data entry.
    4. Maintained and communicated a positive customer service attitude.
    5. Maintained full clinic templates for all physicians, scheduled patient appointments, check-in and out - Scanned documents into EMR.
    6. Greeted patients coming into the office building front door.
    7. Answered incoming phone calls, checked patients in on the computer system, and printed off receipts.
    8. Collected payments in full or copayments per insurance requirements.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
BA In Nursing