A Communications Lead takes charge of overseeing all internal and external communications for the company and handles other key tasks such as preparation of media reports, press releases, and marketing materials. Other core daily duties are listed on the Communications Lead Resume as – creating informative and interesting press releases and press kits, and newsletter; developing and implementing effective communication strategies that build customer loyalty programs, and brand awareness; preparing detailed media activity reports, planning and managing the design, contents, and production of all marketing materials; supervising projects, and leading the marketing and public relations staff.
The ideal candidate for this post will have to portray the following skills – proven work experience in creating targeted content; strong knowledge of communication practices and techniques; outstanding written and verbal communication skills; the ability to multitask and work well under pressure; and leadership abilities. A degree in communications, journalism, or public relations is needed.
Objective : Demonstrating ability in learning tools, processes, and effectively utilizing them for service delivery, Experienced in change management, and driving adoption of tools and processes.
Skills : Accounting, Communication Skills, Time Management, Analytical, Teamwork, Microsoft Office, Spanish, Interpersonal, Auditing, Bilingual.
Description :
Handled an average of 90 -150 calls daily and up to 250 during sale events.
Responsible for all the phones in the store; making sure the phones are Functioning properly.
Performed light administrative work and assist in special projects in the store.
Ordered Supplies for the department.
Responsible for updating our Emergency Response Books for the store.
Trained new communications operators on daily operations of the department and proper phone etiquette.
Educated salespeople on all selling tools and processes and walk the floor Daily to ensure adoption by all employees.
Experience
2-5 Years
Level
Executive
Education
Certificate Of Completion
Communications Lead Resume
Objective : Taking the lead on assigned internal communications projects and campaigns, collaborating closely with stakeholders to understand goals and needs, offer communications counsel, proactively identify communications opportunities, and recommend appropriate branding, messaging, and solutions.
Informed new and current customers of new benefits in our Rewards Program.
Demonstrated expertise in all technologies used in the store environment, including proficiency in device management and troubleshooting processes.
Met department talk time and speed of service expectations.
Demonstrated professional phone etiquette, including language and tone.
Demonstrated a strong knowledge of store departments, service and events.
Created a theme for the first challenge using the software and sent out twice-weekly marketing communication e-mails, which yielded a 92% response rate measuring engagement in the challenge.
Developed and executed corporate communications campaigns, strategies and tactics to educate, inform and engage TSV employees.
Experience
2-5 Years
Level
Executive
Education
Masters In Business Administrative
Communications Lead Resume
Objective : Self-motivated communications Communications Lead professional with a unique combination of excellent writing, editing, and website administration skills. Comprehensive expertise in branding, social networking, and search engine optimization. Experience working on-site and through telecommuting.
Skills : Microsoft Office, Adobe Photoshop, Final Cut Pro.
Included creating and executing the communications strategy and plan, developing content, and partnering closely with the program team and CEO staff.
Led internal communications for the Network Operating Systems Technology Group and the Cloud & Systems Management Group.
Included written communication, corporate message alignment, program communications, SVP and below communications, culture, and employee development.
Developed and implemented a communications strategy and plan for the Engineering University Hiring program, promoting Cisco Engineering as a top place to work for interns and new graduates.
Created and executed a communications strategy and plan for the Engineering Community Work Track, built around reinvigorating employee culture and morale.
Served as communications business partner to TSV functions and create campaigns to effectively deliver messages and information, leveraging multiple touchpoints and mediums to reach the required audiences.
Experience
2-5 Years
Level
Executive
Education
Bachelor Of Arts In Communications
Communications Lead Resume
Headline : Hardworking, organized, Communications Lead professional with a proven background delivering sensible business technology solutions on time and under budget while working as a team member or team leader.
Led communications and created programs on the Affordable Care Act (ACA), Medicare, Medicaid, value-based healthcare, and new insurance regulations that enabled business units to understand and embed healthcare reform into business plans.
Created business-unit specific strategies and curriculums to increase ACA knowledge, resulting in the elevated business acumen of more than 4,000 field representatives and sales leaders.
Directed communications for State Action Teams, a strategy that prepared sales teams for the local impact of healthcare reform and resulted in new best practices that improved formulary access in several states.
Analyzed policy implications of healthcare reform and informed leadership.
Wrote and implemented the rollout of State Health Insurance Marketplaces: What it Means for You and Your Patients, GSK's first policy-focused healthcare professional resource for sales teams.
Developed speaking points, speeches, and more than 100 presentations for GSK U.S.
Assisted business-line marketing communications teams when necessary.
Experience
5-7 Years
Level
Junior
Education
GED
Communications Lead Resume
Headline : Skilled writer, editor, project leader, communications professional, instructional designer, public relations professional, and trainer. More than 10 years of successful work in the telecommunications and insurance industries that includes promotions and increased levels of responsibility, including more than three years of supervisory experience.
Skills : MS Office, Training Skills, Communication Skills.
Description :
Responsible for writing and editing publications and marketing materials for HDR Engineering's Water Business Group.
Primary duties included writing and editing publications, marketing materials, and both internal and external press announcements for the Water Business Group at HDR Engineering.
Served as editor of two quarterly newsletters that are distributed to more than 8,000 water and wastewater professionals worldwide, and also prepared feature articles about employees and their work on both company projects and community activities.
Tracked the materials being created and distributed by our group, worked with leadership to develop methods to track activities that are easy for them to access and view on a shared website.
Performed edits for major documents presented to governmental agencies for project work and proofed several other company brochures, newsletters, and conference brochures for not only the water group but also the transportation and security divisions.
Assisted with activities for two WBG Conferences, including editing more than 125 individual presentations delivered at each conference.
Assisted an external client by preparing scripts for a grand opening of a new water treatment plant.
Experience
5-7 Years
Level
Executive
Education
B.S. In Education
Communications Lead Resume
Summary : Communications Lead Professional with 10 years of experience in customer service and project management. A successful multi-tasker responsible for a variety of administrative projects and tasks, including office automation, acting as the office liaison, creating and revising work and training schedules. Possess excellent interpersonal, communication, and computer skills to include Microsoft Word, Excel and Powerpoint, Adobe Illustrator, Quark Express, and AutoCAD.
Skills : Microsoft Word, Medical Terminology, Data Entry, Medical Records, Administration, Communications, Leadership, Social Media, Powerpoint, Hospitality.
Description :
Monitored the room, the CAD, and make sure the Communications employees have everything they need.
Took routine and emergent calls, make decisions with dispatchers on which units to send to certain calls.
Built the schedule, and give break relief for all radio positions.
Maintained contact with the Field Supervisor on the Push-to-Talk phone, and listen to concerns from patients/callers/facilities.
Put facilities on diverting in the CAD.
Developed and utilized metrics for measuring the success of campaigns against stated objectives and milestones.
Regularly generated articles, photos, poll questions, and other content for all communications channels.
Experience
10+ Years
Level
Senior
Education
GED
Communications Lead Resume
Objective : Proven ability to achieve tangible results through cross-functional team leadership to evaluate market research and competitive positioning, optimize product features and benefits, and ensure regulatory compliance leading to the development of innovative strategic plans, message maps, and brand ladders, and the implementation of consumer and trade communications within a global corporation.
Skills : Project management, Account Management, Public and media relations, Writing, Editing.
Description :
Developed and implemented integrated marketing communications plans that created value and achieved commercial objectives for multiple seeds, seed care, and crop protection products.
Responsible for managing agency partners for the execution of all advertising, public relations, collateral, product guides, digital assets, email campaigns, trade shows, and customer events for assigned brands, commercial units, and campaigns.
Utilized market research to understand the interdependencies between crop, customer, and commercial teams.
Collaborated with internal and external resources to foster an environment of performance, innovation, and creativity.
Supervised and tracked multi-million dollar budgets to ensure that all campaigns were completed accurately, efficiently, and on-time.
Provided multi-media support for the successful global launch of a revolutionary new seed treatment that resulted in first-year sales of $23 million.
Redesigned Agronomy Blog increased site traffic by 180 percent, increased email subscribers by nearly 300 percent, and won a national NAMA merit award.
Experience
2-5 Years
Level
Executive
Education
Bachelor Of Science
Communications Lead Resume
Headline : Seeking a Communications Lead position with an outstanding career opportunity that will offer a rewarding work environment along with a winning team that will fully utilize management skills.
Skills : MS Office, Multitasking, Communication Skills.
Description :
Helped draft corporate communications for internal clients.
Sent corporate communication with accuracy and in a timely manner.
Designed and wrote digital signs for display company-wide.
Interfaced with Corporate Communications and Marketing Communications to improve our messages and vehicles.
Updated internal webpages to illustrate new features for the products.
Communicated with various email lists about product releases and upgrades.
Developed and distributed leader briefs and key messages, develop content and plan and execute TSV quarterly leader meetings and other events.
Experience
5-7 Years
Level
Executive
Education
MS
Communications Lead Resume
Summary : More than 10 years of experience in Project Management, Technical Consulting, and in Communication. Effectively demonstrates the ability to communicate technical and business concepts as they relate to client/stakeholder needs and requirements. Strong project management skills demonstrated by leading high-profile projects, which have been demonstrated with several federal agencies.
Skills : MS Office, Multitasking, Monitoring Skills.
Description :
Directed and implemented company branding strategy, including the continued creation and update of all logos, promotional materials, and outreach collateral.
Developed, executed, and evaluated email marketing strategy.
Used Constant Contact to reach patron base regarding events, performances, fundraising efforts, and announcements.
Crafted and distributed press releases for upcoming events and performances.
Established the Company's first social media presence, garnering a 500+ follower-base.
Managed, updated, and monitored all pages and follower communications, providing new/updated written content, visual media, and event pages for performances.
Maintained up-to-date stakeholder database for local, national, and international press, artists, and patrons.
Experience
10+ Years
Level
Senior
Education
Bachelor Of Arts
Communications Lead Resume
Summary : Highly-motivated UC Davis graduate that excels in collaborative environments Creative self-starter with dynamic marketing experience Effective written and interpersonal communicator Thrives in unfamiliar situations and is excited by opportunities to acquire new skills Proficient in Microsoft Office, Adobe Photoshop, and Final Cut Pro.
Skills : Microsoft Office, Multitasking, Leadership.
Description :
Responsible for creating and upholding the City Of North College Hill Facebook, Twitter, and Website.
Project Management Expert execution of City events, including but not limited to fee-based and City-funded initiatives, budget management, core program development and facilitation, and assurance of accurate reporting.
Provided and executed beneficial and ongoing support and communication for the residents of North College Hill while acting as a liaison between the Mayor, City Council, and residents through programs and resources while executing the mission as a fun place to live, work and play.
Responsible for assisting in the creation of cities vision, along with assisting in drafting policy and legislation to be delivered to the city council for adoption routinely serving as a bridge between City, Mayor, City Council as well as the community.
Developed training program for Taney County Ambulance Communications Department.
Planned and executed TSV community relations programs, helping to raise the visibility and profile of the company within its community.
Supported the day-to-day management activities of TSVs social-media presence, create and post content on social media sites and monitor sites.
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