A Route Manager drives on a specified route to deliver goods and manages the designated regional area customers. A well-drafted Route Manager Resume incorporates the following core duties and tasks – loading the delivery truck with the day’s deliveries; reviewing shipping orders, selecting the day’s packages; delivering the packages to customer’s on the designated route; driving a company vehicle to commercial client location; tracking and ensuring truck team members perform as per schedule, and setting up displays to attract customers.
While duties can vary drastically, the required skills are universally common and include the following – strong demonstration skills; knowledge of adhering to OSHA standards, experience working in a similar capacity, familiarity with logistics and supply chain management, driving skills, and no driving violation record. Formal education beyond a high school diploma or GED is not mandatory, however, valid CDL is a must.
Summary : Seeking a position in the customer service industry, Manages collection routes and driver/laborer performance on a daily basis in single or multiple line of businesses: Residential, Commercial, Roll-Off, Port-o-let, Tractor Trailer. 15 routes and approx 18 direct reports, primarily drivers.
Conducts Root Cause Investigations for all injuries and incidents, ensuring consistent discipline and retraining.
Visits customers and customer sites to evaluate and resolve safety issues, seeking service alternatives where appropriate.
Establishes and maintains a clean, safe work environment in compliance with Company/Occupational Safety and Health Administration (OSHA) standards.
Documents problem fixes and provides instructions to dispatch/service should problems recur.
Communicates and follows-up on sales opportunities, problems at customer site, DVIR repairs, container swaps, and safety issues reported by drivers.
Notifies customer service of delivery days for specific areas.
Ensures set-up errors and missed pickups are reported and resolved.
Experience
7-10 Years
Level
Management
Education
BS In Business
Route Manager III Resume
Summary : To secure a position in a well-established organization where can effectively utilize customer service skills,oute Service Manager to join our team! The Route Service Manager will recruit and lead a team of Route Service Supervisors and Route Service Representatives who deliver to multiple customers per day - ranging from small family owned businesses to major corporate locations. The ideal candidate will drive customer satisfaction, account growth, and profitability for their location.
Skills : Microsoft Office, Fluent In Spanish, Fluent In Spanish, Customer Service, Inventory.
Description :
Mixed necessary chemicals according to label instructions.
Returned equipment and chemicals to the proper storage area of the vehicle.
Answered any questions concerning Service Agreement.
Reviewed Scope of Service and Points of Service with customer.
Handled basic questions and objectives that might occur when performing the initial service.
Coordinates daily operational needs with Maintenance team.
Planed, distributed, monitored, and followed-up daily route assignments to ensure customers are serviced per company standards and agreements.
Experience
7-10 Years
Level
Management
Education
Certification In Electrician
Route Manager II Resume
Summary : To obtain a position that utilizes customer service skills in a customer oriented role, Manages collection routes and driver/laborer performance on a daily basis in single or multiple line of businesses: Residential, Commercial, Roll-Off, Port-o-let, Tractor Trailer, HCS, and Bagster (does not include Oilfield Services).
Skills : Sales and Marketing, Commercial Drivers License, experience in all areas of the Trucking industry, including Logistics, Dispatch, Documentation.
Description :
Organizes and schedules all necessary resources required to accomplish activities.
Coordinates daily operational needs with Maintenance team.
Plans, distributes, monitors, and follows-up daily route assignments to ensure customers are serviced per company standards and agreements.
Manages the end-of-day check-in process, capturing and communicating key service, safety, and equipment issues.
Monitors driver and laborer time and attendance, minimizing overtime and ensuring that drivers do not exceed limits established by regulatory agencies (e.g., 60 hour rule).
Reviews weekly demand / volume for routes, determines potential gains from re-routing, and recommends re-routes to the routing specialist.
Sets and monitors productivity, service, and safety targets for each route and driver.
Experience
7-10 Years
Level
Management
Education
Environmental Studies
Route Manager I Resume
Summary : To obtain a long-term employment with an established company, which will allow the opportunity for personal and professional growth Professional Expirience.
Skills : Microsoft Office, Warehouse Management, Forklift Operator, Shipping And Receiving.
Description :
Directly responsible for supervision of drivers and helpers, including hiring, scheduling, corrective action and other related issues.
Plans routes and schedules drivers and helpers.
Resolves missed pick-ups or additional pick-ups.
Assures proper daily staffing levels.
Responds to customer inquiries, special requests, or complaints.
Performs route audits to insure safe and efficient procedures are followed, and identify possible training needs.
Completes employee observation reports and discusses results with drivers and helpers.
Develops work schedules.
Experience
10+ Years
Level
Senior
Education
AA In Pharmacy Technician
Assistant Route Manager Resume
Summary : Responsible for Maintaining irrigation systems, including winterizing the systems and starting them up in spring Provide proper upkeep of sidewalks, driveways, parking lots, fountains, planters, burial sites, or other ground features.
Used hand tools, such as shovels, rakes, pruning saws, saws, hedge or bush trimmers, or axes Prune or trim trees, shrubs, or hedges, using shears, pruners, or chain saws.
Maintained or repaired tools, equipment, or structures, such as buildings, greenhouses, fences or benches, using hand or power tools.
Knowledged of how to mix/ spray or spread fertilizers, herbicides or insecticides onto grass, shrubs, or trees using hand or automatic sprayers or spreaders.
Maintained irrigation systems, including winterizing the systems and starting them up in spring Provide proper upkeep of sidewalks, driveways, parking lots, fountains, planters, burial sites or other ground features.
Maintained accounts of clients in food, beverage and medical industries by driving a weekly route in East Portland.
Provided detailed and personalized customer service to a diverse range of personalities, identifying their needs and ensuring effective communication.
Navigated East Portland surface streets during the height of construction season in a non-air conditioned 18' step van while maintaining schedule.
Experience
10+ Years
Level
Senior
Education
GED
Route Manager Resume
Summary : Service-oriented Route Manager with 8 year backround in Landscaping. Core competencies include Customer Service and satisfaction, Management of route and delegation of assigned tasks as well as excellent communication and time management skills, Handles tasks with accuracy and efficiency.
Skills : Forklift Operator, Class A W/ Airbrake Endorsement.
Description :
Silverdale, WA Operate vehicles and powered equipment, such as mower, tractors, twin-axle vehicles, snowblowers, chain saws, electric clippers, sod cutters, pruning saws Care for established lawns by mulching, aerating, weeding, grubbing, removing thatch, or trimming or edging around flower beds, walks or walls.
Use hand tools, such as shovels, rakes, pruning saws, saws, hedge or brush trimmers, or axes Prune or trim trees, shrubs, or hedges, using shears, pruners, or chain saws.
Gather and remove litter.
Maintain or repair tools, equipment, or structures, such as buildings, greenhouses, fences, or benches, using hand or power tools.
Knowledge of how to mix/ spray or spread fertilizers, herbicides, or insecticides onto grass, shrubs, or trees using hand or automatic sprayers or spreaders.
Care for natural turf fields, making sure the underlying soil has the required composition to allow proper drainage and to support the grass used on fields Water lawns, trees, or plants using portable sprinkler systems, hoses, or watering cans.
Trim or pick flowers and clean flower beds.
Rake, mulch, and compost leaves Use irrigation methods to adjust the amount of water consumption and to prevent waste.
Experience
10+ Years
Level
Senior
Education
GED
Assistant Route Manager I Resume
Objective : Over seven years of professional knowledge of the Microsoft Windows OS and hardware aspect of personal computers. Over seven years of customer service, operations, and management experience. Skilled in minor networking solutions and LAN. Proven ability to excel in new and unknown fields. Craving to master new skills and to present perfected techniques.
Skills : Education With Microsoft Office Suite, Proficient With Windows OS, Efficient Problem Evaluation And Solving, Leadership, Verbal Communication.
Description :
Identified invading pests, included rats, termites, snakes, wasps, ants, spiders, mosquitos, or bed bugs.
Set mechanical traps and place bait.
Removed dead rodents after extermination.
Ensured house or building is empty when product is applied.
Identified damage to property.
Inspected property to ascertain wall and roof porosity and possible sites of pest invasion.
Accessed infested locations.
Experience
2-5 Years
Level
Executive
Education
AS In Computer Science
Associate Route Manager I Resume
Objective : A CDL-B license and over 12 years experience driving straight trucks. also had a clean driving record for over 30 years. Highlights Customer-oriented Dependable and reliable Strong communicator Detailed knowledge of Indianapolis roads Courteous and polite demeanor Efficient trip planner.
Skills : Counseling, People , Customer Service Experience, Computer , Organizational .
Description :
Treated homes and businesses for infestations of roaches, ants, mice, rats and other insects.
Sold contracts to new customers.
Did major start-up services for new customers.
Took a state license test and passed in order to be a pest control person.
Had a spotless driving record covering 5 years of employment for Orkin Pest Control.
Developed a relationship with and provide service and products to existing customers that insures customer retention and customer loyalty.
Provided route operations expertise that enhances the profitability and growth of the branch.
Experience
2-5 Years
Level
Executive
Education
Doctorate In Counseling
Route Manager/Representative Resume
Objective : Background is in the furniture retail and distribution area. Involved in most all aspects of it: retail sales, delivery, and management. Believe these skills can be applied to a variety of other fields. What have always brought to each position held is hard work, willingness to do whatever needs to be done, and loyalty to employer.
Skills : Shipping And Receiving, Assembly, Stocking, Inventory, Customer Service, Team Player, Cleaning.
Description :
Directed P&L, inventory management, production scheduling, equipment maintenance, quality assurance and cost control for Chicago Metro District Became project manager and oversaw and was the general contractor for the completion of 3 facility remodels and 2 complete new facility builds.
Conducted a 150 point quality inspection on every site visit so we could sit down as a team and evaluate all aspects of the condition of the facility and personnel.
Worked with corporate and state inspectors on any and all compliance issues thru resolution.
Worked with facility managers on everything from maintenance of the building and equipment to how to give an employee evaluation for new and season veterans.
Coached managers in how to set budgets, create business reviews, and run their facilities within corporate and government guidelines.
Created new inventory systems within AS400 so we could track inventory to a record low shrink and damage number within the cooperation.
Implemented a crew chief program so the operations team saw the benefit in working with the sales fore by creating a win/win for both sides.
Experience
2-5 Years
Level
Executive
Education
B.A. In Supply Chain Management
Route Manager Resume
Objective : Passionate, motivated professional with more than 8 years dedicated to the food, beverage, and hospitality industry, in addition to 2 years in the mobile maintenance technology industry. Proven commitment to team building, demonstrated by the ability to lead and motivate staff to perform at top efficiency levels while gaining additional certification in the demanding mobile technology field.
Skills : Counseling, People , Customer Service Experience, Computer , Organizational .
Description :
Responsible for customer service and sales growth Grew routes by 15% from May to end of 1997 Set and obtained goal of Chairman'.
Ability to communicate with and influence people in order to sell products and services to existing customers.
Identified and acquired high quality, long-term, preferred' customers to support growth through acquisition.
Trained employees in sales and went with them on their routes showing them how to sell new products to customers.
Used time management planning decision making mechanical clerical customer service managerial educational physical.
Responsible for reaching sales margin targets while delivering outstanding customer service.
Distributed frozen products through their door-to-door sales program which requires excellent time management, and the ability to sell, or upsell, items to an ever changing group of customers.
Ensured technician routes are put together in an efficient and precise fashion to ensure service level agreements.
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