A Computer Field Technician’s job description varies based on the industry and company. However, certain general responsibilities are described on the Computer Field Technician Resume as – setting up hardware and installing software, maintaining and repairing various types of technological equipment, setting up hardware, maintaining and repairing technological equipment, managing software in networks and computers, ensuring privacy and data protection, performing regular upgrades, installing WAN/LAN and other networks; managing network components; and providing technical support.
The ideal candidate for this post must possess sound technical knowledge, strong communication skills, superior problem-solving skills, and good task management skills. Ultimately, such technically gifted individuals must be able to provide timely technical support, introduce new technology to users, and improve network security. As far as education is concerned, it is advisable to have a degree in Computer Science or Computer Engineering while applying for this role.
Summary : A dependable, loyal professional with the ability to multi-task and maintain high standards in the service industry. Perform excellent communication and analytical skills in times of crisis; proven ability to manage multiple persons.
Skills : CompTIA A+, Planning Skills.
Description :
Updated knowledge and skills to keep up with rapid advancements in computer technology.
Provided technical support to designers, marketing and sales departments, suppliers, engineers and other team members throughout the product development and implementation process.
Tested and verified hardware and support peripherals to ensure that they meet specifications and requirements, by recording and analyzing test data.
Monitored functioning of equipment and make necessary modifications to ensure system operates in conformance with specifications.
Analyzed information to determine, recommend, and plan layout, including type of computers and peripheral equipment modifications.
Built, tested, and modifiedied product prototypes using working models or theoretical models constructed with computer simulation.
Analyzed user needs and recommend appropriate hardware.
Experience
7-10 Years
Level
Management
Education
High School Diploma
Computer Field Technician Resume
Summary : Responsible for providing technical support on all UPS hardware and software Upgraded and triage UPS hardware and software Provided telephone initiated to support.
Skills : Supervising Skills, Planning Skills.
Description :
Conversed with customers in order to determine details of equipment problems, operations, maintenance and programming.
Traveled to customers' stores or offices to service machines or to provide emergency repair service.
Reinstalled software programs or adjust settings on existing software in order to fix machine malfunctions.
Tested new systems in order to ensure that they are in working order.
Assembled machines according to specifications using hand tools, power tools, and measuring devices.
Maintained records of equipment maintenance work and repairs.
Installed and configured new equipment, including operating software and peripheral equipment.
Experience
10+ Years
Level
Senior
Education
MS
Computer Field Technician Resume
Objective : Seeking a Computer Field Technician position with an outstanding career opportunity that will offer a rewarding work environment along with a winning team that will fully utilize management skills.
Skills : MS Office, Training Skills.
Description :
Conversed with customers to determine details of equipment problems.
Reassembled Equipment after making repairs or replacing parts.
Traveled to customers' Offices, Restaurants, Retail stores and Banks to service Equipment.
Provided emergency repair service.
Reinstalled software programs or adjust settings on existing software to fix equipment.
Tested new systems to ensure that they are in working order Assemble equipment according to specifications, using screw driver and Trouble Shoot Equipment to find solutions.
Maintained records of equipment maintenance work or repairs.
Experience
2-5 Years
Level
Executive
Education
Associate Of Computer Science
Computer Field Technician Resume
Objective : Computer Field Technician with 4+ years of experience in Adhering to all company policy and procedures. Demonstrate a high degree of integrity in the performance of one's responsibilities, Expected to treat all information related to Great Tech Geeks customer database and business line with strict confidence.
Skills : Microsoft Excel, Managing Skills.
Description :
Provided set-up, maintenance, and troubleshooting workstations and networks.
Performed basic tests to determine software needs and service solutions.
Installed or upgraded basic to advanced technical system diagnostics on clients' memory installation, modem & hard drive installations, video, sound cards, and printer.
Provided basic computer tune-ups.
Performed basic Linux Data Rescue services.
Troubleshoot and resolved Windows 9x/ME/2000/XP/7/8/10, Mac, Linux and Internet connection issues.
Coordinated customer contact, access and feedback.
Experience
2-5 Years
Level
Executive
Education
MS
Computer Field Technician Resume
Objective : Responsible for Performing installs, moves, adds, and changes as required and tests and inspects units for quality, Maintaining daily performance of computer systems and runs diagnostic programs to identify problems with computer systems.
Skills : PC, Multi Tasking, Typing, Windows, Active Directory,.
Description :
Troubleshoot and diagnosed hardware/software/network issues and resolve them.
Created trouble tickets for problem or broken devices.
Ordered parts for warrantied HP devices and all other legacy devices (Dell Laptops/Desktops).
Completed repairs on damaged/non-working devices.
Supported 800+ devices and end users.
Setup and configured networking equipment.
Re-imaged and configured devices.
Experience
2-5 Years
Level
Junior
Education
GED
Computer Field Technician Resume
Objective : As a Computer Field Technician, responsible for Displaying a high level of confidence and provide a professional tone in all communications, and also Communicating effectively with other agents to answer questions and maintain coverage.
Skills : IT Management, Security, Access Control.
Description :
Assigned under the company's contract with the Department of Education and deployed to various schools in the Manhattan area.
Diagnosed and repaired Apple and PC desktops, laptops, and printer issues on site.
Performed site surveys and completed various projects within the DOE such as; IMACs, inventory, software upgrades.
Diagnosed and repaired Lexmark printers as part of a contract with NYC Court system.
Conducted training of 40 participants for Apple Hardware certification.
Responsible for the training of all newly hired Manhattan based technicians.
Certified to replace, test and diagnosed defective parts.
Experience
2-5 Years
Level
Junior
Education
MS
Computer Field Technician Resume
Summary : Providing accurate information, Providing clear and concise troubleshooting steps to our clients when responding to their communications, and also Leveraging internal resources to find solutions to aid our clients in their inquiries.
Skills : A+ Certification, Dell And HP Certification,MCP,CCT,Lexmart Printer Certifications., Cct, Customer Service, Mcp, Printers, Servers.
Description :
Provided installation and maintenance to big corporation for server, PCs, printer, point of sale and phone system.
Maintained desktop/laptops, peripheral devices, communications equipment, networking, installing and configuring software and hardware) Perform problem isolation and resolution for user IT issues.
Implemented and supported Windows XP and Windows 7 desktop environment, servers, Video Teleconferencing and LAN-WAN infrastructure.
Identified and isolated technical issues and initiate action as appropriate (desktop, laptop, printers, network, Servers.
Responsible for the install, repair, upgrades, and maintenance of all computer components for 30 Rite Aid stores throughout Michigan.
Worked on the following: Scriptpro robotic pill dispensing machine located in the pharmacies.
Prioritized daily service calls and made the daily decisions to best run assigned territory.
Experience
7-10 Years
Level
Management
Education
BS
Computer Field Technician Resume
Objective : Computer Field Technician with 5 years of experience in providing world-class support and service to customers, adhering to defined processes and quality standards, and also Providing accurate and detailed logging, ticketing, and tracking of all telephone and email requests in the ServiceNow and SalesForce Incident Management Systems.
Performed hardware diagnostics, Support Blackberry Coordinating repairs Installing/testing PCs, Norton Ghost and printers.
Managed network accounts for staff in assigned offices.
Performed basic maintenance of servers (patching, basic functions like mapping drive).
Worked technical knowledge of network and PC operating system, Including Window 2000.
Tested all addition types to the IT environment such as PCs and printers.
Operated the company's data communications systems, including LAN and WAN.
Provided very complex technical assistance and resolutions for network problems.
Experience
2-5 Years
Level
Executive
Education
GED
Computer Field Technician Resume
Summary : To procure a position that allows application of my 12 years of experience in Customer Service, Computer Software and Hardware repair as well as my experience in providing technical support for PC's and networks. I possess excellent troubleshooting and analytical skills accompanied with the ability to diagnose and communicate problems in computer hardware/software.
Skills : Hardware, MS Office.
Description :
Implemented all major repairs and configurations on desktops, laptops, workstations and tablets.
Stacked Data Storage racks for new Data Domain installations.
Worked on corporate level locations, such as Banks, Hospitals, Sheriff Departments, Correctional facilities, Schools and etc.
Logged service calls via a ticketing service.
Installed Windows 7 and 8 on a daily basis.
Replaced hard drives, cracked screens, motherboards and several different peripherals.
Performed diagnostics and bios configurations.
Experience
10+ Years
Level
Senior
Education
MS
Computer Field Technician Resume
Summary : Dedicated Computer Field Technician with over 10 years of industry experience providing support for 30+ site network. Successful history of managing wired and wireless networks; Server and Client OS and power management. Detail-oriented with a great attitude working under extreme deadlines and budget constraints.
Skills : CPR certified, Current DOT medical card, Class B CDL w/ passenger endorsement license, Comptia A+ cert, HP Desktop/Laptop/Server repair cert.
Description :
Supported 30+ sites with desktops, printers, servers, network and applications.
Operated and managed Windows Server 2003 Active Directory, Group Policy and RIS.
Managed Symantec Ghost Enterprise making ghost images and deploying packages.
Through the use of Remote Desktop, Netmeeting VNC and Dameware I am able to repair most computer problems from a single location.
Exchanged maintenance, network inventory utilities, Dell warranty service and network power management.
Worked directly with school principals, administration, staff and faculty to train, maintain and repair all technology related issues.
Supply supported and break/fixed for public schools in the state of Maryland.
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