Convenience Store Manager Resume Samples

Description :

1. Recruit, hire, train and develop the inside sales team and warehouse staff with a focus on providing excellent customer service and solid selling skills.
2. Promote the sales of replacement components and aftermarket products to the dealer network, contractors and other relevant business segments.
3. Own the business in the local market and deliver results on established sales, growth and profitability goals by partnering with Sales to pursue new sales opportunities.
4. Maintain a customer-ready, professionally merchandised showroom, warehouse, building, and grounds.
5. Coordinate with transportation providers for daily shipments.
6. Prioritize and promote an ongoing Environmental, Health and Safety program.
7. Manage and tailor inventory to the needs of the local market.
8. Ensure accurate inventory through cycle counting and general operational excellence.

Experience

10+ Years

Level

Senior

Education

Bachelor

Description :

1. Responsible for the daily tasks of the store, Schedules, accounting, displays, merchandise, and stock orders are part of those responsibilities.
2. Kept the cooler stocked, Verifying orders with vendors.
3. Maintained the store grounds.
4. Cleaned of the store.
5. Promoted and ensured a safe environment for customers and store team members.
6. Supervised and motivated the store team to grow sales on all shifts.
7. Maintained the store’s image to company standards. 

Experience

2-5 Years

Level

Junior

Education

Business

Description :

1. Managed a store.
2. Purchased merchandise from vendors.
3. Performed accounting duties.
4. Performed personnel duties such as interviewing, hiring, training, discipline.
5. Greeted and assisted customers.
6. Responded to customer questions and complaints.
7. Reordered stock.
8. Mentored staff and helped them handle difficult sales.
9. Assigned duties to workers.

Experience

10+ Years

Level

Senior

Education

Bachelor's

Description :

1. Responsible for providing outstanding customer service and ensuring a safe, protected environment for both customers and employees.
2. Managed convenience store/Subway/gas station to meet or exceed financial goals through proper engagement/selling techniques, product knowledge, merchandising and performing operational duties.
3. Ensured gas station ran smoothly and efficiently, making sure that shipment of gas arrived on schedule.
4. Monitored the property regularly, talking to staff, customers, vendors and suppliers.
5. Recruit, hire and train positive, enthusiastic employees, ensuring excellent customer service to achieve company goals.
6. Maintained employee schedules, timecards, payroll, ordering supplies and inventory.
7. Maintained a professional and courteous relationship with customers and co-workers to foster a positive work environment.
8. Assisted customers in making product selections and delivering friendly and prompt service to minimize customer wait time.
9. Maintained the properties cleanliness, prepare for and set monthly sales promotions, ensuring a compelling presentation to the customer.

Experience

2-5 Years

Level

Junior

Education

Associate

Description :

1. Used software tools including Microsoft Office Sold foods.
2. Managed a store and reordered stock.
3. Purchased merchandise from vendors.
4. Performed personnel duties such as interviewing, hiring, and training.
5. Greeted and assisted customers.
6. Directed workers in sales, inventory, customer service.
7. Monitored sales floor to ensure customer satisfaction.
8. Reordered stock.
9. Used magnetic card readers, credit card machines, cash registers.

Experience

5-7 Years

Level

Executive

Education

Associate

Description :

1. Directed and supervised employees, engaged in sales, inventory, reconciling cash receipts, and performing services for customers.
2. Planned /prepared work schedules, planned budgets, and authorized payment and merchandise returns.
3. Kept up to date with up and coming promos sales, and technology. Trained and evaluated personnel per company standards.Instructed staff on how to handle difficult and complicated sales.
4. Assigned employees to specific duties and how they needed to be done.
5. Handled all merchandise pricing and price changes, examined merchandise to ensure it was displayed properly.
6. Order stock and supplies for both the store and the office.
7. Communicated with peers as to what they expected from my dept.
8. Resolved any conflicts between employees and or customers.
9. Made sure everything was organized and prioritized daily.

Experience

7-10 Years

Level

Management

Education

Bachelor

Description :

1. Provided customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
2. Directed and supervised employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
3. Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
4. Inventoried stock and reorder when inventory drops to a specified level.
5. Instructed staff on how to handle difficult and complicated sales.
6. Hired, trained, and evaluated personnel in sales or marketing establishments, promoting or firing workers when appropriate.
7. Assigned employees to specific duties.
8. Enforced safety, health, and security rules.
9. Examined merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.

Experience

2-5 Years

Level

Junior

Education

Diploma

Description :

1. Included supervision of employees, and all aspects of the financials including accounting and customer service.
2. Ordered merchandise while adhering to a fixed store budget.
3. Managed vendor purchases.
4. Answered and managed incoming and outgoing calls while recording accurate messages.
5. Tracked and updated inventory.
6. Obtained signatures for financial documents and internal and external invoices.
7. Translated Spanish to English, including forms.
8. Ensured quality of drinking water Water quality sample testing / inspect chlorine levels of Wastewater sampling.

Experience

5-7 Years

Level

Executive

Education

Diploma

Description :

1. Direct, supervise and assign employees to specific duties.
2. Hire, train, evaluate, promote and terminate employees when appropriate.
3. Enforce safety, health, and security rules.
4. Authorize payments and merchandise returns.
5. Bookkeeping, such as balancing store's daily/monthly sales.
6. Responsible for balancing and depositing all cash/credit transactions.
7. Determine merchandise to be sold and set prices based on customer demand.
8. Responsible for calculating time cards and producing payroll sheets.

Experience

10+ Years

Level

Senior

Education

GED

Description :

1. Worked to ensure that all store and company sales targets, operations goals and policies are met.
2. Assured a guaranteed level of customer service.
3. Managed a team of 15 staff, including sales staff and assistant managers.
4. Planned events and promotions for the store.
5. Interviewed and recruited new staff.
6. Organized staff training and development.
7. Implemented and controlled store procedures and inventory.
8. Analyzed sales figures and forecasted future sales volumes to maximize profits.

Experience

7-10 Years

Level

Consultant

Education

Bachelors