Retail Operations Manager Resume Samples

The retail operations manager is accountable for overseeing the daily operations of a retail establishment. The major roles described in the Retail Operations Manager Resume falls nothing short of the following – maximizing revenue, enhancing customer satisfaction, recruiting and motivating staff, ensuring that the sales targets are achieved, developing product display techniques, implementing marketing promotion or campaign, recruiting and training staff, scheduling shifts, performing quality controls, appraising human resources and contributing towards operational objectives.

Employers prefer candidates who show strength in attributes such as knowledge of financial rules and principles, sales orientation, computer competencies, leadership and organizational skills. Retail operations managers normally come from varying backgrounds but major of them portray a degree in the field of retail management or marketing or the equivalent.

Retail Operations Manager Resume example

Retail Operations Manager Resume

Headline : Able to handle high-stress fast-paced work environments. Comfortable having multiple duties and responsibilities. An experienced Valve Technician for more than highly organized and can multitask in a fast pace work environment.

Skills : Visual Merchandising, Buyer, Customer Service, Cash Handling, Training & Development.

Description :

    1. Maintain excellent high-performing teams and proactively ensure client  are executed consistently by addressing retail issues on an on-going basis.
    2. Oversee effective and efficient retail routing and approve all related routing decisions for an assigned region.
    3. Develop people through training and direct organizational and team development initiatives using performance management tools.
    4. Source and identify external talent and integrate new associates into the organization as part of a long term talent expansion strategy.
    5. Maintain proactive and professional communications across multiple  organization to ensure client and company KPIs are met.
    6. Maintain working knowledge of company systems including all reporting functions.
    7. Interpret retail reporting data and offer actionable insights to course correct and achieve client/retailer performance expectations.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
BS


Retail Operations Manager l Resume

Headline : Versatile Retail Operations Manager trained in non-profit retail and assertive and enthusiastic, with extensive knowledge of team management and an unsurpassed worth ethic.Resourceful, adaptable and a goal-oriented professional with good decision-making skills

Skills : Microsoft Office, Quest Venue Manager, Retail Pro, Ms. Word, MS Office, Outlook, Office: Word, Powerpoint, Photoshop.

Description :

    1. Identified and implemented sales strategy through various sales channels to increase sales revenue.
    2. Presented new sales and management strategies based on local clientele to upper management.
    3. Involved with the breakdown of skincare ingredients to end-user distribution.
    4. Developed marketing tools for loan officers and presented sales meetings at real estate offices.
    5. Managed locations by reducing employee turnover, increasing sales stability, meeting quotas.
    6. Responsible for developing and teaching a training class for new loan officers on an ongoing basis.
    7. Developed and trained direct reports that were promoted to a new position within the organization.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
BS


Retail Operations Manager ll Resume

Summary : Operations Executive with of clear success in planning and executing competitive business strategies and identifying opportunities to increase revenues.Talent for driving continuous improvement strategies.

Skills : Retail Management, Retail Sales, Organizational Leadership, Management, Organizational Development, Team Management.

Description :

    1. Initially hired as a sales rep, then quickly advanced to operations manager for a new start-up winery store located in Exton Square Mall.
    2. After successfully opening a new location, provided comprehensive operational and sales oversight for retail stores.
    3. Oversaw workflow scheduling for the team of facilitated onboarding and training of new hires.
    4. Selected Achievements Proactively refined and authored training manuals, resulting in a better quality of programming for sales staff.
    5. Worked collaboratively with management to increase customer satisfaction scores by establishing new standards. 
    6. Reduced inventory costs through the establishment of internal controls.
    7. Developed marketing tools for loan officers and presented sales meetings at real estate offices.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Senior
Education
Education
BS

Retail Operations Manager lll Resume

Summary : Motivated and accomplished Sales Representative of attentive to detail with outstanding follow-through. Proficient in building relationships, deals, and closing sales. Detail-oriented and innovative of developed accounts by providing personal services.

Skills : Certified bow tech, Certified ski tech,

Description :

    1. Provided critical support to company-owned and indirect retail operations by documenting best practices, and ensuring that communications were concise, comprehensive, and customer-focused.
    2. Specific responsibilities included: store policy & procedure development, sales process improvement; maintenance.
    3. Development of online reference and procedures manual; design, review, and implementation of training materials.
    4. Led trained and coached the team of ten sales operations managers in the documentation.
    5. Authored Process Flows and testing scripts for all sales channels.
    6. Conducted procedure impact analysis for multiple products and developed supporting training solutions.
    7. Performed needs assessment and designed online tool and training materials to meet organizational needs.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Senior
Education
Education
BS

Jr. Retail Operations Manager Resume

Headline : Strategic Business Planning Policies and Procedures Time and Motion Analysis Problem Analysis & Effective Resolutions Employee Training & Development Customer Service Regional & Territory Management Inventory Control.

Skills : Inventory Management, Customer Service, Cash Handling, Daily running of retail stores.

Description :

    1. Drove operational and financial results for stores by providing reporting, analysis, and recommendations for improved processes.
    2. Designed training materials and structured business practices working with corporate purchasing to eliminate excess inventory.
    3. Reduced "unsalable" expenses by collaborating with store managers to identify and resolve production problems.
    4. Created spreadsheet-based tools to manage labor for stores achieving holiday labor budgets.
    5. Improved customer service by administering a phone mystery shopping program of all corporate stores during holiday seasons.
    6. Established monthly reporting for operations measures which increased yields at store level.
    7. Organized implementation of the Serve Safe program that was approved by senior management.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Management
Education
Education
BS

Retail Operations Manager/Executive Resume

Objective : Innovative and visionary, offering outstanding presentation, communication Experienced in monitoring staff hours to reduce wasteful shifts and unneeded payroll expenses. Constantly working to improve the quality of the staff with tips.

Skills : Sales, Customer Service, Microsoft Office, Leadership, Coaching and Developing, Inventory Management, Payroll Management, Loss Prevention.

Description :

    1. Responsible for managing and tracking inventory for a   store.
    2. Ensuring completion of store reports to maintain the integrity of inventory and cost controls.
    3. Goal setting and follow up with direct reports and associates.
    4. Executed plans for the completion of plan-o-gram changes in a timely manner.
    5. Worked closely with different Corporate groups to test and try new ideas and layouts.
    6. Oversee team work, training, and delegate work Supervise to deliver the right customer and associate experience at all times.
    7. Manage inventory inbound and outbound of the location Complete cycle count to insure accurate inventory and company Control stores Expense report.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Senior
Education
Education
HS

Retail Operations Manager/Consultant Resume

Headline : Well versed in leading projects and providing insight on Experienced in monitoring staff hours to reduce wasteful shifts and unneeded payroll expenses. Constantly working to improve the quality of the staff with tips and suggestions to help them improve their customer service as well.

Skills : Ms. Word, MS Office, Outlook, Office: Word, Powerpoint, Photoshop, Photography, Sales, Typing, Windows.

Description :

    1. Managed the operational functions of the Banking Center.
    2. Support banking center personnel with cash and paper items necessary to produce service to existing clients.
    3. Audit usage of Interoffice Transfers savings bonds, cash items and money order and travelers' checks.
    4. Independently establish plans, policies, and procedures necessary to fulfill the operational functions of the banking center.
    5. Monitored staff accomplishments, issues related to compliance of regulations and other directives through personal observation.
    6. Complied with all policies, regulations, and directives of higher management.
    7. Ensured the safety of personnel and equipment through compliance of the same.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
BS

Retail Operations Manager/Coordinator Resume

Headline : Secure a position that will enable me to apply a vast amount of management, analytic and retail skills toward the achievement of the organization's objectives while growing both personally and professionally.

Skills : Ms. Word, MS Office, Outlook, Office: Word, Powerpoint, Photoshop, Photography, Sales, Typing, Windows.

Description :

    1. Responsible for overall quality control procedures related to field execution.
    2. Ensure all data handled by the QC and Retail team is reviewed prior to client delivery of associates on generating insights.
    3. Responsibilities include overseeing team projects, issue resolution, and execution of client deliverables.
    4. Create and Maintains the Retail Operation dashboard to measure workforce not limited to drive-time and excessive training time.
    5. Develop trackers to measure ROI on sales for daily alerts and SPARC usage.
    6. Guides the Walmart Division through a new mass retail execution software launch.
    7. Oversees training and development to ensure a consistent level of training across multiple regions and territories.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Management
Education
Education
BS

Asst. Retail Operations Manager Resume

Headline : Highly motivated Retail Operations Manager involved in all aspects of retail sales management. Proven track record of driving sales growth. Exceptional communication, both verbally and written. Strong team management and interpersonal development skills.

Skills : Ms. Word, MS Office, Outlook, Office: Word, Powerpoint, Photoshop, Photography, Sales, Typing, Windows.

Description :

    1. Oversaw contractor and interior designer for store layout, design, and execution.
    2. Selected fixtures, merchandising display options, and products for the store.
    3. Recruited, hired, and trained staff members and planned and executed grand opening festivities.
    4. Created community events in store to build a customer base and build community relationships.
    5. Responsible for overall operations of the retail department at the Nashville Predators Hockey Club.
    6. Inventory management Warehouse operational standards Receiving and distribution of product Invoicing- Buying hardliners.
    7. Working closely with the retail manager in all aspects of buying for the retail department Visual merchandising store locations.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
MS

Retail Operations Manager/Supervisor Resume

Headline : A highly professional and achievement-oriented Sales Manager is seeking a position that will fully utilize background in management, customer service, sales, client relations and merchandising. The ideal position will provide a challenging opportunity to significantly contribute to a company's efficiency, organization, growth, and profitability.

Skills : Ms. Word, MS Office, Outlook, Office: Word, Powerpoint, Photoshop, Photography, Sales, Typing, Windows.

Description :

    1. Manage facilities staff overseeing 93 retail bank branches and 14 corporate leased properties.
    2. Staff consisting of property managers, engineers, handymen, and assorted vendors and contractors.
    3. Include reviewing and approving budgets for all locations, reviewing and approving invoices from outside vendors.
    4. Reviewing blueprints for new branches and branch build-outs and making comments on changes needed.
    5. Designed and put into use an effective tracking system for facilities-related work being performed in the region.
    6. Reviewed all cost of projects completed by in-house staff and prepared cost avoidance reports.
    7. Responsible for developing and teaching a training class for new loan officers on an ongoing basis.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Management
Education
Education
MS

Retail Operations Manager Resume

Headline : Multi-faceted, efficient Leader with a thorough Merchandising, Customer Service, Distribution and Logistics. Additional experience working on product development with Quick Serve Restaurants and National consumer packaged goods companies. Superb organizational, communication.

Skills : Continuous Replenishment, Retail Link.Retail Operations Manager.

Description :

    1. Responsible for overseeing a merchandising staff of part and full-time staff.
    2. Accountable for scheduling, payroll, expenses, and staffing of merchandisers and District Manager in assigned territory.
    3. Negotiation of contracts, recruitment, training, and development of new merchandising staff.
    4. Develop sales and marketing programs and set long and short term sales strategies to achieve sales and profit goals.
    5. Cultivate relationships with client store management for space attainment and new product launches.
    6. Foster a team environment linking field staff and Retail Operations Teams in an to increase Legends' revenue.
    7. Responsible for sales forecasting, the item sell-through, and product rotation through the territory.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Management
Education
Education
BS