Retail Assistant Resume Samples

A Retail Assistant is hired to ensure a high level of customer satisfaction through excellent service. The Retail Assistant Resume outlines the following duties and tasks – welcoming and receiving customers, maintaining a clean and organized work area, providing answers to customer’s queries, making recommendations, assisting shoppers with merchandise, restocking items, assisting with inventory counts, handling customer complaints, keeping customers informed about current sales, reward program and return policies; and processing payments using credit card machines, POS systems, cash registers.

Here is a quick look at needed job qualifications – knowledge and experience in window displays, good working knowledge of computer systems and other machines, comfortable using POS systems, basic administration skills, a good understanding of sales principles and customer service principles; and solid communication skills. Employers are far interested in relevant work experience than in any academic degree.

Looking for drafting your winning cover letter? See our sample Retail Assistant Cover Letter.
Retail Assistant Resume example

Retail Assistant Resume

Headline : Retail Assistant will be responsible for assisting the store manager with daily operations. Also, provide customer service to the shoppers in the store.

Skills : Certified Nursing Assistant.

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Description :

  1. Ensured all shelves were properly stocked and faced up.
  2. Oversaw the ordering of all supplies in the centers and that all supplies were properly labeled.
  3. Responsible for opening and closing the entire store.
  4. Provided excellent customer service to clients.
  5. Assist customers in all grocery products Customer Service Works with customer service managers to ensure proper customer service is being delivered at all times even when customers become upset about the product.
  6. Check shipments to pack slips to confirm quantities and correct merchandise Enter purchase orders into Warehouse Management System.
  7. Organized and managed events of client meetings, entertainment activities, conferences, etc.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Business


Retail Assistant Resume

Objective : worked at goodwill and took a clerical/retail course to update my computer skills. Very dependable, great work ethics,fast learner, am very good with people.

Skills : Excellent verbal and written communication skills.

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Description :

  1. Providing excellent customer service and keeping up to date with company guidelines.
  2. Learned to communicate not only with customers but also with my fellow coworkers.
  3. Making sure the working environment is a pleasant one for my peers and for Primark shoppers.
  4. Learned to deal with certain situations and jobs not only effectively but timely and without complaint.
  5. Taught other coworkers how to handle certain papers and machinery to better themselves and the store.
  6. Worked closely with supervisors and managers on certain jobs and projects.
  7. Workers arrange items on store racks and shelves, ensure accurate pricing, help shoppers locate merchandise, clean the store, and handle customer inquiries. 
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Marketing


Sr. Retail Assistant Resume

Summary : High-achieving Retails Assistant offering an extensive background in customer service, sales, client relations and merchandising. Self- directed and self-motivated team player who also works well independently.

Skills : Patient, Educated, Honest person, Capable of working.

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Description :

  1. Opened and closed the store, including counting cash, opening and closing cash registers Answered customer's questions and addressed problems and complaints in person and via phone.
  2. Built customer confidence by actively listening to their concerns and giving appropriate feedback.
  3. Attended every team meetings each month to voice concerns and giving appropriate feedback to others Placed special orders and called other stored to find desired items.
  4. Explained information about the quality, value and style of products to influence customer buying decisions.
  5. Demonstrated that customers come fist by serving them with the sense of urgency.
  6. Worked as a team member to provide the highest level of service to customers.
  7. Verified that all merchandising standards were maintained on a daily basis.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Senior
Education
Education
Social Services

Jr. Retail Assistant Resume

Summary : Worked in a number of organisations communicating with diverse personnel. Strong MS office skills with a specific expertise working in banking and financial services, government call center and as a professional cleaner.

Skills : Retail Sales, Sales, Hard Worker, Responsible, Multi-Tasking, Computer Skills, Communication Skills.

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Description :

  1. Monitored accuracy and timely input of Mid Atlantic District payroll, up to 180 retail service representatives.
  2. Managed expense reports for 80 annual and 200 seasonal employees, and identified all discrepancies using Oracle.
  3. Reported discrepancies to supervisor with suggestions for improvement.
  4. Assisted managers with hiring and processing 150 temporary employees for the holiday season each year.
  5. Processed employment applications, I-9, expense reports, and projects.
  6. Created new employee orientation packets and communicated effectively with candidates and new employees.
  7. Processed all applicable forms and partnered with shared services to get all employees on payroll with ADP.
  8. Tracked and reported monthly District Chargebacks and overtime using an Excel spreadsheet.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Diploma

Lead Retail Assistant Resume

Summary : Currently seeking an opportunity to utilize skills and experience which will allow to be a successful component to an organization. Professional, self-motivated, dependable and driven individual with exceptional organizational and communication skills.

Skills : Management, Training & Development, Supervisor, Microsoft Office, Team Building, Sales, Customer Service.

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Description :

  1. Greet customers and ascertain what each customer wants or needs.
  2. Maintained records related to sales; maintained knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
  3. Compute sales prices, total purchases and receive and process cash or credit payment.
  4. Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.
  5. Recommended, selected, and helped locate or obtain merchandise based on customer needs and desires.
  6. Answer questions regarding the store and its merchandise.
  7. Place special orders or call other stores to find desired items.
  8. Filled out specific forms to process transactions or special orders such as exchange merchandise for customers and accepted returns.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Consultant
Education
Education
Criminal Justice

Retail Assistant III Resume

Headline : Friendly and enthusiastic Retail Sales Associate. Highly successful at up selling and promoting new products. An employee highly successful at meeting daily and weekly goals.

Skills : Microsoft Office, Data Entry, Human Resources, Business Development, Inventory Management, Management, Retail Sales.

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Description :

  1. Working in a retail environment providing exceptional customer service and demonstrating product knowledge to maximise sales.
  2. Responsible for greeting customers with a smile and creating a friendly, welcoming atmosphere and providing them with detailed merchandise information and advice.
  3. Providing information to customers to help them select the best products.
  4. Take cash from customers and process transactions accurately & efficiently.
  5. Keeping up-to-date with all current promotions within the store.
  6. Identifying customers who need assistance on the shop floor.
  7. Operating the till and accurately counting and reconciling the till float.
  8. Being alert to thefts and fraudulent bank notes, cheques or credit cards.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Sales

Retail Assistant II Resume

Summary : Dedicated and technically skilled business professional with a versatile administrative support skill set developed through experience as an office manager, secretary, administrative assistant and office clerk.

Skills : microsoft, Telephone Etiquette, Medical Terminology, Filing, Scheduling.

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Description :

  1. Working as part of an enthusiastic team within a commercial, sales driven and fast paced fashion retail environment.
  2. Responsible for driving sales, ensuring good customer service, building relationships suppliers, and ensuring the smooth running of the shop floor.
  3. Actively greeting customers and maintaining a level of conversation during their store visit.
  4. Taking decisive action to improve the branch performance.
  5. Dealing with all customer complaints in a professional and courteous manner.
  6. Sourcing major and unique fashion shows and events.
  7. Attending and representing the business at trade shows and external events.
  8. Maintaining superb visual standards within the store.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Sales

Retail Assistant I Resume

Summary : Retail professional with extensive knowledge of the fashion industry, including current trends. Enjoys helping customers find stylish and affordable clothing and accessories. Expert retail sales professional offering one year experience in retail customer service and retail management.

Skills : Microsoft word, Cashier, Retail Sales, Customer Service.

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Description :

  1. Stocked and replenished merchandise according to store merchandising layouts Cleaned and organized the store, including the checkout desk and displays.
  2. Identified potential shoplifters and alerted management.
  3. Handled all customer relations issues in a gracious manner and in accordance with company policies.
  4. Welcomed customers into the store and helped them locate items.
  5. Used time efficiently when not serving customers, including folding clothes and cleaning out fitting rooms.
  6. Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
  7. Answered customer telephone calls promptly and in an appropriate manner.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
General Education

Retail Assistant/Associate Resume

Headline : Highly qualified Retail Assistant with experience in the industry. Enjoy creative problem solving and getting exposure on multiple projects, and the collaborative environment on which your company prides itself.

Skills : Excel, Outlook, PowerPoint, Visual Basics, Word; Adobe - After Effects and Photoshop.

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Description :

  1. Working as part of an enthusiastic team within a commercial, sales driven and fast paced fashion retail environment.
  2. Responsible for driving sales, ensuring good customer service, and ensuring the smooth running of the shop floor.
  3. Actively greeting customers and maintaining a level of conversation during their store visit.
  4. Taking decisive action to improve the branch performance.
  5. Dealing with all customer complaints in a professional and courteous manner.
  6. Maintaining superb visual standards within the store.
  7. Unpacking and checking all new stock deliveries.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Engineering

Retail Assistant/Manager Resume

Summary : Reliable and punctual Sales Associate who possesses an excellent work ethic and more than 3 years in retail. Areas of expertise include inventory, register experience, and exceptional customer service.

Skills : Photography, Acting, Long distance running.

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Description :

  1. Hosted special events, group meetings, and parties.
  2. Received payment and issued correct change.
  3. Ensured a comfortable atmosphere for customers dining in restaurant.
  4. Resolved disputes concerning customer needs.
  5. Monitored and evaluated status and availability of inventory to ensure food and beverage goods were available upon customer request.
  6. Provided quality customer service to patrons dining in restaurant.
  7. Reinforced policies and procedures assigned by management to staff.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Marketing

Retail Assistant Resume

Headline : Trained in all areas of Cashiering and Retail Customer Service Skilled at encouraging others and developing rapport. Effective communication skills, both written and verbal. Demonstrated accuracy, attention to detail and ability to work well in team environment.

Skills : Communication, Customer Service.

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Description :

  1. Obtained and received merchandise, totaled bills, accepted payments and made change for customers in retail store.
  2. Stocked shelves, counters, and tables with merchandise.
  3. Set up advertising displays and arranged merchandise on counters and tables to promote sales.
  4. Stamped, marked, and tagged price on merchandise.
  5. Obtained merchandise requested by customers.
  6. Wrapped and bagged merchandise for customers.
  7. Removed and recorded amount of cash in register at end of shift.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Medical Assistant