Store Manager Resume Samples

The Store Manager will be responsible for the overall operations and management of the Store. The list of duties for the Store Manager will vary ranging from reviewing security issues to ensuring customer satisfaction. Other jobs typically listed on the Store Manager Resume include – completing Store organizational requirements, monitoring staff and training new staff, developing business strategies, meeting goals, ensuring customer satisfaction, completing store administration task, reporting on trends, proposing new ideas, assessing training needs, organizing rotas and holidays, overseeing stock control activities.

Apart from having bags of stamina and plenty of motivation, the Store Manager is expected to demonstrate these qualities – willing to take up responsibility, approachable nature, ability to juggle between tasks, Good at accounting and IT; powerful leading skills and strong communication skills. There are no specific entry qualifications, although successful resumes depict a good amount of general education and work experience.

General Store Manager Resume

Headline : Hardworking General Store Manager versed in all aspects running a high-end store, including opening and closing procedures, banking, merchandising, and recruiting. Reliable Department Manager with 5 years in retail sales. Coaches and encourages staff toward advancement using an enthusiastic and supportive attitude. To build a successful, lucrative career in the healthcare field with a stable company while expanding my horizons and building on my current skills and abilities as a motivated team player eager to contribute vibrant customer service, communication, and interpersonal relationships.

Skills : Microsoft Office, Supervision And Managerial, Typing And Basic Office Management, Merchandising, Management, Receiving, Logistics

Description :

  • Processed an average of 300-500 transactions each day in a timely manner.
  • Answered customers' questions and addressed problems and complaints in person and via phone.
  • Opened and closed the store, which includes counting cash drawers and making bank deposits.
  • Helped customers select products that best fit their personal needs.
  • Maintained visually appealing and effective displays for the entire store.
  • Offered exceptional customer service to differentiate and promote the company brand.
  • Collaborated with customer service team members to give exceptional service throughout the entire shopping and purchasing experience.
  • Kept the showroom clean and maintained neat, orderly product displays.
  • Built customer confidence by actively listening to their concerns and giving appropriate feedback.
  • Kept current on market and product trends to effectively answer customer questions.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Bachelor Of Science


Sales Manager/Store Manager Resume

Summary : Highly organized Sales Manager And Store Manager with superior goal setting, decision-making, and motivational skills. Solid reputation for having a positive impact on both internal and external support and overall productivity. Keeps pace with changes in various industries and evolving needs. Able to execute strategic initiatives in a methodical approach all while understanding and executing internal support. Seeking a position wherein my skills, background and experience will contribute to my personal and professional growth, as well as that of my employer.

Skills : Customer Service, Hiring, Coaching, Recruiting, Merchandising, Management, Receiving, Logistics, Pricing, Market Knowledge

Description :

  • Ensured compliance and execution of company customer service and sales training programs and standards are adhered to.
  • Watched, listened, interacted and followed-up with customers to ensure satisfaction and resolve issues.
  • Participated in the manager on duty program, which requires a complete understanding of all store procedures.
  • Accountable for increasing sales, units per transaction, transactions size and high levels of profitability in the store through adequate training, staffing, scheduling practices, and customer service.
  • Ensured company merchandising standards are followed and executed accurately.
  • Communicated with the corporate office regarding items of specific interest to sales, including merchandising, planning, e-3, and advertising.
  • Trained associates on sales, customer service, operations, merchandising, product knowledge and asset protection.
  • Completed yearly performance evaluations for department associates, made promotional and merit increase recommendations based on performance.
  • Ensured staff is scheduled efficiently to maximize sales opportunity and make adjustments accordingly.
Years of Experience
Experience
10+ Years
Experience Level
Level
Consultant
Education
Education
High School Diploma


Retail Store Manager Resume

Summary : Driven, experienced, and highly motivated Assistant Store Manager Sales seeking a long-term career in Management or Business Administration. Adaptability and extensive experience in both Customer Service and Management allow for achieving success quickly in a new setting. An experienced manager who brings enthusiasm, dedication, results-orientated, and an exceptional work ethic with over 7 years of management experience including repeated success in developing others, achieving revenue performance and dedication to ensure positive customer relations and satisfaction.

Skills : Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft Powerpoint, Type 60 Wpm, Spanish, Customer Service, Drafting Business Documents, CPR, Bookkeeping, Sales, Social Media, Supervisory, Inventory Management, Organization, Oral Communication, Order Processing, Quick Books, Yardi, Mitchel1

Description :

  • Responsibilities included the managing and overseeing day-to-day operations, leading in sales and keeping my team motivated to sell, training new hires, as well as established employees.
  • Ensured the entire team utilizes selling skills to personalize the shopping experience recruit, hire and retain effective employees.
  • Created an environment that inspired repeat customers and built customer loyalty in a new market.
  • Worked directly with the owners of the establishment to ensure their goals and visions were reached.
  • Provided training for new employees on daily procedures and store policies.
  • Managed full-cycle onboarding of employees from interviewing, extending offers, and obtaining the proper paperwork.
  • Created the weekly schedule to ensure coverage during peak business hours using excel spreadsheets.
  • Implemented new company policies to maximize the efficiency of employee closing time, ramp-up time, and the time-off request process.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Senior
Education
Education
Certificate

Retail Store Manager Resume

Headline : Over 6+ years of progressive experience working in a retail environment. Proficient in overseeing store operations and achieving set goals, understanding marketplace needs and strategies needed to drive sales and ensuring proper merchandise presentation. Successful track record of controlling store expenses to maximize profitability. Effective skills in payroll planning and scheduling. To obtain a challenging position in an environment that will allow for personal growth and career advancement.

Skills : Management, Microsoft Office, Merchandising, Visual Displays, Payroll, Strategic Planning, Sales, Customer Service

Description :

  • Ownership and driving the overall customer and sales service culture within the location.
  • Developing overall store strategies and tactics to achieve sales, service and operational performance goals.
  • Owning associate training, development of top talent, providing positive and constructive feedback, and appropriate coaching and counseling.
  • Leading, motivating and inspiring associates to create a customer-centric environment resulting in memorable and positive customer experience; building customer retention, strong relationships, and brand awareness and loyalty.
  • Responsible for hiring merchandising, operations and execution of store and company standards in addition to resolving associate and customer relations' concerns.
  • Participating in networking and creating positive relationships within the community.
  • Ensuring the implementation and effective application of information, tools, and systems required to meet customer needs.
  • Providing direction, coaching, and real-time counsel related to all associate performance issues.
  • Responsible for managing and planning staffing needs using the scheduling and labor model appropriately.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Associates in Business

Restaurant Store Manager Resume

Summary : Restaurant store manager over fifteen years of experience within the Starbucks coffee company. Commended for tactful, professional, and friendly communications both orally and written. Highly motivated work ethic and strong organizational. Natural ability to make bold, calculated decisions to meet customers' expectations while maintaining business. Knowledgeable in financial analysis of profit and loss responsibility. Reputation for accuracy, attention to detail, and ability to work well under pressure in a fast-paced environment while managing multiple projects and partners.

Skills : Motivated And Driven, Management, Employee Relations, Merchandising, Employee Training, Administration, Watch Expertise, Sales

Description :

  • Communicating clearly, concisely, and accurately to District Manager, Peer Managers, Shift Team, and Partners to ensure effective store operations.
  • Modeled a customer comes first attitude while supervising shift team and partners to ensure they are delivering world-class customer service.
  • Reviewing the store environment and key business indicators to identify problems, concerns, and opportunities for improvement.
  • Acting as a coach and mentor to shift teams and partners by using discretion in assessing performance and feedback, including writing and presenting reviews.
  • Using all operational tools to plan for and achieve operational excellence within the store.
  • Utilizing management information tools and analyzing financial reports to identify and address trends and issues in store performance.
  • Mentoring peer managers with development of other partners to maintain district operational needs.
  • Improved store sales within one year with a 5% increase in sales over the prior year.
  • Networking within the community to build strong relationships and promote Starbucks interests.
Years of Experience
Experience
10+ Years
Experience Level
Level
Consultant
Education
Education
Associates

Assistant Store Manager/Scheduling Manager Resume

Summary : Assistant Store Manager/Scheduling Manager focused on maximizing productivity and increasing customer base. Believes exceptional customer service is essential to retail success. Personable Store Manager who respects and appreciates all retail associates. Motivates employees using positive reinforcement and creative reward systems. Store Manager driven to apply a strong work ethic and motivational skills to achieve store goals, as well as employee and customer satisfaction. Seeking an advanced, challenging, and customer service based management position in the field of retail/human resources management where hard work, diligent study, and a commitment to the company/customer would be appreciated.

Skills : Microsoft Office Suite, Multitasking, Interpersonal, Organization, Prioritizing, Communication, Dependability, Positive Attitude Time Management, Telephone Etiquettes , Attention To Detail

Description :

  • Responsibilities included making employee schedules, delegating work, hiring and training new employee's through Taleo, checking in vendor's, driving sales, and ensuring an overall great guest experience.
  • Hired, trained, and evaluated personnel in sales or marketing establishments, promoting or firing workers when appropriate.
  • Directed and supervised employees engaged in sales, inventory control, cash reconciliation, and service performance.
  • Led window changes, store visual changes, maintained a clean and organized stockroom as well as the sales floor.
  • Verified that all merchandising standards were maintained on a daily basis.
  • Shared product knowledge with customers while making personal recommendations.
  • Opened and closed the store, including counting the cash, opening and closing cash registers and creating staff assignments.
  • Established sales goals and developed corporate environment that consistently met or exceeded sales goals, while reduced operating costs.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Senior
Education
Education
BS in Management

Part-time Store Manager Resume

Summary : Highly motivated, teamwork and communication-oriented Franchise Owner And Store Manager with strong accountability to embrace the corporate vision and values of a progressive organization by serving in a challenging career-oriented position. To be a member of a team requiring a well-rounded, experienced professional, where I can contribute to the organization's goals for mutual growth.

Skills : Inventory Management, Opening And Close Large Retail Stores, Cash Management, Employee Management, Store Set Up, Scheduling

Description :

  • Presenting tire products and automotive service to customers while developing retail merchandizing skills in order to provide professional, timely and courteous customer service.
  • Demonstrating a high level of energetic responsiveness to every customer, on the phone or in the store.
  • Listening closely to each customer's needs, documenting and determining the best possible response and solution.
  • Communicating accurately with technicians to establish time commitments that meet the standards and exceed customer requirements.
  • Using company documents to communicate clearly with customers and co-workers in ensuring exceptional customer care.
  • Following proper exit procedures, explaining all warranties and options to all customers, thanking them and display appreciation for their business.
  • Selecting, coaching and developing store teammates as well as merchandising, advertising and promotion of products and services.
  • Maintaining knowledge of competitive offers and providing critical market feedback to the assistant store manager regarding the local competition.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Senior
Education
Education
High School Diploma

Senior Store Manager/Market Manager Resume

Summary : Senior Store Manager / Market Manager with a 13 plus year accomplished career track known throughout the in the retail industry for delivering and sustaining revenue and profit gains within highly competitive U.S retail markets. Exceptional communicator with excellent organization and time management skills, exceptional problem-solving abilities that geared toward goal oriented and sales driven tactics. Aggressively met the needs of the demanded quota and developed structure. Recognized for delivering unparalleled customer service. A verifiable track record of success backed by impeccable references.

Skills : Sales, Management, Interviewing And Training, Mircosoft Applications, Administrative, Marketing, Customer Service, Organizational

Description :

  • Training new employees, which includes Assistant Managers, and Customer Advocates.
  • Setting goals and expectations for employees, problem solving and conflict resolution between employees.
  • Maintaining a monthly/quarterly budget, creating shipments and ordering store supplies.
  • Managing all reposed titles/vehicles throughout Nevada and their defaulted accounts.
  • Processing short-term payday, signature, title loans, and gold transactions.
  • Opening and closing loans for customers, cash handling, answering phones, processing money orders, check cashing, pre-paid credit cards, purchasing gold and diamonds, filing and faxing.
  • Setting up promise to pays for customers having difficulties paying their loans.
  • Ordering money, as well as doing midday and nightly deposits to the bank.
  • Managing all retail promotions and brand guides as well as merchandising and marketing.
Years of Experience
Experience
10+ Years
Experience Level
Level
Consultant
Education
Education
Bachelor Of Social Work

Store Manager And Lead Sales Resume

Summary : Results-focused Store Manager And Lead Sales offering 11+ years of progressive leadership experience. Transforms high-potential staff into outstanding leaders who demonstrate the creativity and savvy that is critical to financial and operational success. Extensive experience in front-of-house and back-of-house operations. Proven ability to cut costs and decrease staff turnover. Excellent oral and written communication skills. Detailed oriented with the capability to oversee all aspects of business and multiple areas simultaneously in a fast past environment. Superior customer relation skills and a positive attitude.

Skills : Business Analysis, Business Development, Human Resources, Customer Relationship Management, Billing, Change Management, Data Analysis, Data Entry, Documentation

Description :

  • Recruited, hired and trained enthusiastic, positive employees, ensuring excellent customer service.
  • Promoted and ensured a safe, positive, public image within the neighboring community.
  • Promoted excellent service and resolve customer complaints in a timely, professional manner.
  • Maintained store image by developing and assigning tasks to ensure the store is clean, adequately stocked, organized and well-kept based on division standards.
  • Scheduled employees to maximize customer service and maintain satisfactory labor cost.
  • Analyzed daily sales and expense information and take appropriate action to maximize sales and net profits.
  • Budgeted and forecast P&L lines, as well as understand and manage merchandise programs.
  • Offered exceptional customer service to differentiate and promote the company brand.
  • Maintained visually appealing and effective displays for the entire store.
Years of Experience
Experience
10+ Years
Experience Level
Level
Management
Education
Education
Associates

Store Manager Resume

Objective : Retail Manager/Store Manager dedicated to hiring top-notch sales associates and assuring that the store operations run smoothly. Organized and effective at encouraging staff cooperation and productivity. Enthusiastic self-starter with excellent customer service skills. Good organizational, clerical and phone skills and ability to accept direction and follow office procedures.

Skills : Management, Customer Service, Communication, Hiring, Training, Time Management, Team Building, Vendor Management, Inventory Management, Logistics, Business Development

Description :

  • Assigned employees to specific duties to best meet the needs of the store.
  • Instructed staff on appropriately handling difficult and complicated sales.
  • Examined merchandise to verify that it was correctly priced and displayed.
  • Increased profits through effective sales training and troubleshooting profit loss areas.
  • Trained and developed new associates on the POS system and key sales tactics.
  • Implemented a new ordering process and identified poor work habits to improve process effectiveness.
  • Increased profits through effective sales training and troubleshooting profit loss areas.
  • Trained new employees on proper protocols and customer service standards.
  • Organized daily and weekly sales reports for the sales department to track product success.
  • Maintained knowledge of current promotions, policies regarding payment and exchanges, and security policies.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
GED