Assistant Store Manager/Store Manager Resume
Headline : Assistant Store Manager dedicated to continuous process improvement in the face of rapidly evolving and changing markets. Extremely results-oriented and proactive in addressing and resolving problems. Talented focused on process improvement and on-time project delivery. Budgeting and forecasting specialist, with advanced knowledge of Microsoft word, excel, and data entry programs. Dependable bringing management experience and a willingness to take on added responsibility to meet tight deadlines.
Skills : Exceptional Interpersonal Communication, Effective Leader, Budget Development, Staff Training/development, Employee Scheduling, Consistently Meet Goals, Efficient Multi-tasker, Conflict Resolution
Description :
- Created company's first employee manual including training and development.
- Liaised with vendors to order and maintained the inventory of office supplies.
- Performed accounts receivable duties including invoicing, researching chargebacks, discrepancies, and reconciliations.
- Managed staff of 2 sales associates, 15 team leaders, and 3 assistant managers.
- Assigned employees to specific duties to best meet the needs of the store.
- Instructed staff on appropriately handling difficult and complicated sales.
- Examined merchandise to verify that it was correctly priced and displayed.
- Increased profits through effective sales training and troubleshooting profit loss areas.
- Assisted in determining staffing needs, recruited store employees and coordinated shift schedules to ensure appropriate coverage.
- Kept management informed of significant changes in regard to payment habits and issues.
Experience
5-7 Years
Level
Executive
Education
High School
Assistant Store Manager Resume
Objective : Assistant Store Manager with 3 plus years of experience, driven to apply a strong work ethic and motivational skills to achieve store goals, as well as employee and customer satisfaction. To secure a position where my current skills will be put to use and the opportunity to expand my knowledge in new areas as available.
Skills : Micrsoft Ofiice, Microsoft Excel, Communications, Administrative Assistant, Payroll, Social Media Management
Description :
- Greeting customers in a timely and positive manner to create a positive sales/buying experience for the customer.
- Identifying the customer's needs and providing information related to products and services.
- Completing training on all handsets in order to communicate the key features and benefit of each to new and existing customers.
- Handling all administrative aspects of the sale including paperwork to establish service.
- Performing sales tracking and related reporting, maintaining floor stocking levels, displays and helping ensure that the store is clean and presentable to customers.
- Training, coaching and mentoring staff to ensure smooth adoption of the new program.
- Training new cashiers on procedures, customer service, and sales techniques.
- Building relationships with customers and the community to establish long-term business growth.
- Offering exceptional customer service to differentiate and promote the company brand.
Experience
2-5 Years
Level
Junior
Education
Diploma
Assistant Store Manager Resume
Objective : Hardworking Assistant Store Manager versed in all aspects of running a high volume store, including opening and closing procedures, banking, merchandising and recruiting. To work for a leading cutting edge company that offers room to grow and advance my selling skills, a company with an established product that offers and expects integrity.
Skills : Inventory Management, Safety And Compliance, Quality Control, Hiring And Training
Description :
- Practiced and executed all store regulations/policies in a professional manner.
- Created a comfortable and happy environment for every customer, returning or new.
- Responsible for the overall teaching and training within the store, and identifying associates that were ready for the next level in their careers.
- Communicated merchandise needs and issues to appropriate supervisors in a timely fashion.
- Communicated store policy violations to the leadership team in a timely manner.
- Offered direction and gave constructive feedback to motivate team members.
- Informed customers about all product-line and services offered by the company.
- Offered exceptional customer service to differentiate and promote the company brand.
- Completed floor replenishments to guarantee size availability and promote customer satisfaction.
Experience
2-5 Years
Level
Junior
Education
Diploma
Assistant Store Manager Sales Resume
Headline : Conscientious Assistant Store Manager, effective at managing and leading teams, managing store operations and promoting merchandise to increase store profits. Dedicated to hiring top-notch sales associates and assuring that store operation run smoothly.
Skills : Excellent Customer Service, Staff Training And Development, Customer Relations, Customer-oriented, Strategic Thinker, Goal-oriented, Detail-oriented, Hourly Shift Management
Description :
- Promoted from Customer Service Manager to Assistant Store Manager within 5 months.
- Assigned employees to specific duties to best meet the needs of the store.
- Instructed staff on appropriately handling difficult and complicated sales.
- Examined merchandise to verify that it was correctly priced and displayed.
- Increased profits through effective sales training and troubleshooting profit loss areas.
- Reported to the District Manager, and Store Manager regarding all store and staff issues.
- Trained and developed new associates on POS system and key sales tactics.
- Documented procedures, identified areas to improve internal controls and gain additional efficiencies and implemented policy changes.
- Multi-tasked to keep all assigned projects running effectively and efficiently.
- Examined job orders to determine the quantity, stock specifications, colors, and special printing instructions.
Experience
5-7 Years
Level
Executive
Education
Associates
Assistant Store Manager / Inside Sales Resume
Objective : Assistant Store Manager with 4 plus years of experience driven to apply a strong work ethic and motivational skills to achieve store goals, as well as employee and customer satisfaction. Seeking to obtain an Assistant Manager position with a great company, which will provide a challenge, valuable supervisory experience, and opportunity for career advancement. I would love to advance my career in a challenging but fulfilling role that will benefit from good interpersonal skills and multi-tasking ability.
Skills : Leadership, Career Development, Communication, Conflict Resolution, Goal Planning, Succession Planning, Directs Others, Self Starter, Enforces Policies, Performance Review, Employee Relations, Time Management, Customer Service, Microsoft Office, Detail Oriented
Description :
- Communicated clearly, concisely and accurately in order to ensure effective store operations.
- Filtered communication to the shift team as directed by the Store Manager.
- Contributed to a positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the Store Manager.
- Demonstrated integrity, honesty, and knowledge that promote the culture, values, and mission.
- Maintained and modeled a calm demeanor during periods of high volume or unusual events to keep store operating to standard and set a positive example for the shift team.
- Developed positive relationships with shift team by understanding and addressing individual motivation, needs, and concerns.
- Engaged in conversation with customers to understand customer needs and the needs of the community in which the store is located.
- Reviewed store environment and key business indicators to identify problems, concerns, and opportunities for improvement in order to provide coaching and direction to the shift team to achieve operational goals.
- Communicated ideas to the Store Manager for broader areas of improvement.
Experience
2-5 Years
Level
Junior
Education
BS
Assistant Store Manager, Operations Resume
Summary : Service-oriented Assistant Store Manager with 9 years in grocery and natural foods stores. Extensive experience in hiring and training staff, cost management, loss prevention, and safety compliance. Have a background in cash handling, check out, stocking, bagging, and inventory control. Seeks a varied role that will allow me to consolidate both my education and professional background in various management positions to expand my knowledge and provide opportunities for personal and professional growth in a field that relates to my degree.
Skills : Customer Service Representative, Money Handling, Inventory Management, Cashier, Computer 65 Wpm, Microsoft Excel, PowerPoint & Word, Mac/PC OS, Written & Verbal Communication, Hospitality Services, Cashier Services, Organization, Teamwork, Multitasking, Self Motivation, Media Networking
Description :
- Consistently creating a welcoming environment for the customer by greeting and assisting as well as quickly responding to customer inquiries and needs.
- Demonstrating the desired behaviors for staff including driving sales, handling difficult and/or complicated sales, cash management, inventory, and follow-up with customers.
- Assisting the Store Manager with providing a strong leadership presence and control in store, while ensuring that all customers receive good service and quality merchandise.
- Utilizing company tools to diagnose opportunities and develops action plans to improve performance.
- Forecasting the business, focusing on productivity to meet sales goals.
- Identifying opportunities to drive traffic into the store through community events.
- Regularly communicating with the Store Manager to discuss strengths, opportunities, and trends in business.
- Assisting the Store Manager in partnering with corporate office personnel to increase sales, drive/promote merchandise categories, and expand markets.
Experience
7-10 Years
Level
Senior
Education
College
Assistant Store Manager I Resume
Summary : Hard working and energetic Assistant Store Manager and a collaborative team player who works well in a challenging, fast-paced environment where interpersonal and communication skills are vital. Proficient in quickly assessing customer needs and developing solutions. Career objective is to obtain a position with leadership responsibilities including organizing, problem-solving and planning in a people-oriented company where I can maximize my customer service experience in a challenging environment to achieve goals.
Skills : Customer Service, Management, Customer Relationship Management, Sales, Sales Support, Project Management, Problem Resolution, Windows, Mac OS X, Office Management, Operations
Description :
- Following the company policies and procedures as outlined in the standard operating procedures manual, employee handbook, and company communications.
- At the Store Manager's direction, assisting in maintaining accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
- Ensuring that merchandise is presented according to established practices and store manager direction.
- Utilizing merchandise fixtures properly including presentation, product pricing, and signage.
- Assisting in ensuring the financial integrity of the store through strict cash accountability, key control, and adherence to company security practices and cash control procedures.
- Tracking all deliveries to store and product movement within the store to ensure effective inventory management.
- Managing operations to ensure customer service and merchandise presentation standards are met.
- Supervising all staff, including assistant managers and all other store personnel.
- Monitoring staffing, scheduling, and training to promote career growth and job satisfaction for employees.
Experience
10+ Years
Level
Management
Education
High School
Senior Assistant Store Manager Resume
Summary : Motivated Assistant Store Manager with 14 years of experience, practiced in customer relations, sales and inventory control. Demonstrated skill in improving store operations, increasing top line sales and reducing costs. My objective is to expand leadership responsibilities, improve organizational ability to exceed corporate goals, and help honor all long-term commitments made to customers, stockholders, employees and the communities in which we live.
Skills : Microsoft Office, Senior Management, Logistics Management, Retail Management, Customer Service, Hiring
Description :
- Estimated food consumption, placed orders with suppliers, and scheduled delivery of fresh food and beverages.
- Directed cleaning of kitchen and dining areas to maintain sanitation standards, and kept appropriate records.
- Monitored actions of staff and customers to ensure that health and safety standards are obeyed.
- Counted inventory, kept a bill ledger of all the truck orders that are placed during each month balance transfers we do with other stores.
- Maintained an adequate inventory supply to prevent depletion of resources daily, weekly and monthly reports are to be submitted timely to corporate offices routine inspections of food items ensure that food inventories are continuously rotated in and out for freshness.
- Worked vigilantly to ensure compliance with all state and local health codes and regulations.
- Balanced budgetary projections with actual daily and monthly transactions.
- Met with local inspectors both weekly and monthly as may be required by statute, monitoring equipment to maintain safety and health standards, and attending periodic training to keep abreast of any changing regulations.
Experience
10+ Years
Level
Consultant
Education
Diploma
Assistant Store Manager Resume
Summary : A senior Assistant Store Manager with over 8 years of experience. Looking to obtain a position that will use my extensive management skills in a continuously growth-oriented environment. Outstanding communication talents with proven ability to build and lead highly efficient teams, to develop direct reports, and to convey information and expectations in understandable terms. Wide experience in production, logistics and retail management, sales management, operations management, and business development. Advanced computer skills include Kronos, Excel, PowerPoint, Word, Outlook, and Access.
Skills : Customer Relationship Management, Executive Management, Business Development, Human Resources, Office Management
Description :
- Driving profitability throughout the store through effective merchandising coaching and building employees maintaining inventory levels and monitoring shrink direct supervisor for all employees.
- Responsible for ensuring employee performance in achieving company-directed goals cash handling primary contact for all customer inquiries, responsible for ensuring customer satisfaction.
- Supervising all staff, including assistant managers and all other store personnel.
- Assisting the store manager with marketing, operations, credit management, and human resources management.
- Assisting in determining staffing needs, recruiting store employees and coordinating shift schedules to ensure appropriate coverage.
- Ensuring safety, loss prevention, and security practices are correctly followed according to policy.
- Assisting merchandising the store to company guidelines and store inventory levels to maximize sales and inventory turns.
- Making sure orders are accurately prepared and records are kept while maintaining stores operating system and maintenance.
- Maintaining a safe and clean store environment and determining and documenting locations of potential theft.
Experience
7-10 Years
Level
Senior
Education
College
Assistant Store Manager/Sales Associate Resume
Summary : Assistant Store Manager with more than seven years of progressive management experience. Experienced with assembling sales teams focused on achieving sales goals and high customer satisfaction levels. Expertise in successfully managing all aspects of operations, merchandising, inventory control and implementing store and company programs and directives.
Skills : Customer Service, Organization Of Client Appreciation Events. Sales Management, Negotiation, Visual Merchandising. SVP, PDF, EDM, Microsoft Office, Illustrator, Adobe Photoshop.
Description :
- Responsible for daily sales and operations of the boutique.
- Ensured a high level of customer satisfaction by providing personalized service and client appreciation events.
- Managing the sales floor and supervising employees to complete the task and goals every day.
- Following proper procedures for managing the store, opening and closing, operation and everyday task.
- Accomplishments taking the store from a target store back to a star high volume store.
- Bringing the right team and by giving them the right training with the organization and reliable management plans.
- Managing customer product relations, including returns and exchanges, and answering any questions regarding return policy.
- Ensuring wholesale and retail customers are serviced and all needs are met.
- Maintaining quality service by establishing and enforcing organization standards.
- Maintaining inventory by checking merchandise to determine inventory levels, anticipating customer demand.
Experience
7-10 Years
Level
Senior
Education
Associates
