Business Support Officer Resume Samples

A Business Support Officer is responsible for providing administrative and operational support to the organization. This role involves working closely with the business owners and management team to ensure the efficient running of the business. Duties and work activities associated with this post are mentioned on the Business Support Officer Resume as – maintaining records, preparing reports and presentations, assisting with financial processes, and providing customer service. They are also responsible for managing the day-to-day activities of the office, such as scheduling and organizing meetings, preparing documents, and managing incoming and outgoing correspondence.

Skills required for this role include strong communication, problem-solving, organizational and computer skills. They must be able to work independently and as part of a team, be able to work efficiently under pressure, and multitask. Business Support Officers must have excellent customer service skills and be able to provide advice and assistance to customers. Education requirements for this role generally include a high school diploma or equivalent. Some employers may require a business-related degree or certificate. Additional qualifications, such as a certificate in administrative support, may also be beneficial.

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Business Support Officer Resume example

Business Support Officer Resume

Summary : Over five years Business Support Officer experience with expertise in project accounting, monthly balance sheets, general ledger reconciliations, and Accounts Payable. Knowledge of the health, government, educational, and business sectors. Detailed, efficient, and organized with strong analytical and problem solving skills.

Skills : SAP MM, Microsoft Office, Administration, Management, Stock Control, Inventory Management, Logistics, SAP MRP Controller, Business Administration, Customer Service, Data Entry.

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Description :

  1. Served as the main point of contact between vendor SMS and buyer IBM US.
  2. Used SAP functions, Excel, and Outlook daily to accomplish duties.
  3. Responded timely to all queries from buyers regarding new parts.
  4. Mediated between buyers and APAC planners to prioritize high-demand parts; communicated with the internal team to allocate parts between companies.
  5. Processed all order changes into the system; resolved any issues with EDI transmissions.
  6. Drafted correspondence, referencing service agreements to ensure the policy was followed.
  7. Led weekly conference call with the buyer's team, making sure our OTSP (On-Time Supplier Performance) rating stayed above 95%.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
High School Diploma


Business Support Officer Resume

Summary : Intend to build a challenging career in business, which allows me to improve, develop and motivate and thereby contribute to the organization's Growth and Profitability. Wish to expand my horizons, and broaden my existing skills by knowing different techniques and methodologies.

Skills : SAP R/3, SAP MM, Procurement,supply Chain,warehousing.

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Description :

  1. Prepared necessary documentation to issue purchase orders after getting approvals from the related departments.
  2. Invited tenders and make comparative quotations. Linked the business (Commercial department) with the technical department.
  3. Issued work orders to the listed vendor's Process bill against purchase work orders and forwarded them to the finance department for final payments.
  4. Engaged in research projects in the field of marketing, information technology as well as supply chain management.
  5. Offered support to BSS domain system users (TABS Billing Suite) Monitored and ensured no revenue leakages from the different Point of Sale executives.
  6. Managed the reporting portal (MIS).
  7. Generated all the business reports as demanded by the business at all times.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
High School Diploma


Business Support Officer Resume

Headline : As a Business Support Officer, responsible for overseeing the day-to-day operations of the organization in order to ensure that it runs as smoothly and efficiently as possible.

Skills : Oracle, Microsoft Word And Excel.

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Description :

  1. Performed market analysis and research on competition. Worked with buyers and AR to resolve any accounting issues.
  2. Researched the needs of other companies and learned who makes decisions about purchasing.
  3. Contacted potential clients via email to establish rapport and set up meetings.
  4. Collected quantitative and qualitative data from sales campaigns.
  5. Supported the team in daily administrative tasks. Prepared PowerPoint presentations.
  6. Contacted clients to inform them about new developments in the companys products.
  7. Aided with economic transactions and supported executive agencies all across divisions.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Management
Education
Education
High School Diploma

Business Support Officer Resume

Summary : As a Business Support Officer, conducted analyses of business operations and coordinated the acquisition of administrative services such as office space, supplies, and security services. Employed throughout the public and private sectors.

Skills : Good time management and organizational skills.

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Description :

  1. Responsible for achieving the sales targets set for each area.
  2. Generated sales of company products through a team of sales officers and through an efficient distribution network.
  3. Established a good network and relationship with distributors, retailers, and customers and promote the MS Life brand.
  4. Conducted regular market visits to check route coverage and competitor activity.
  5. Handled customer complaints towards a satisfactory resolution.
  6. Implemented sales promotion and strategies by way of liaising with ASM who will ensure support from the marketing team.
  7. Followed up with the warehouse to ensure adequate inventory stock. Collected, and collated sales data and enter it into the system/documented the same.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
High School Diploma

Business Support Officer Resume

Headline : As a Business Support Officer, provided outstanding customer support across the organization within a newly developed shared service model. Worked as part of the Business Support team, the BSO will collaborate with other team members to deliver a range of administrative and project support services.

Skills : Certified Administrative Professional (CAP), Microsoft Office Specialist certification.

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Description :

  1. Established, developed, or contributed to administrative processes as part of the Business Support team in order to provide timely and effective support to other business areas within AITSL.
  2. Provided administrative and support services to various business areas within AITSL, including but not limited to, handling incoming calls, inbox management, documentation management (physical and electronic filing), data entry, photocopying, and scanning.
  3. Assisted project teams to budget and acquit their projects in a timely manner, to a set standard using internal budgeting or reporting models.
  4. Coordinated meetings and assist with administrative support, including the taking and preparing of meeting minutes/agendas, presentations, and meeting papers, with follow-up and reporting of actions arising from such meetings.
  5. Developed and maintained collaborative networks and relationships with key internal and external stakeholder groups.
  6. Assisted in the scheduling and coordination of events and meetings, including but not limited to coordination of calendars, catering and room bookings, travel bookings, and other administrative arrangements for internal and external stakeholders.
  7. Provided assistance with office systems to ensure the proper and efficient operation of the office including but not limited to maintaining office supplies or stationery, promotional material supplies, and correspondence registers as required.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
High School Diploma

Business Support Officer Resume

Headline : As a Business Support Officer, responsible for an organization's financial management, business operations, and human resource administration functions. Handled the allocation and appropriation of funds, prepared cost estimates, and balance accounts, deposit incoming monies, and endorse checks and vouchers.

Skills : Administrative Procedures, Customer Service, Problem-Solving.

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Description :

  1. Oversaw the effective delivery of routine operations within the region across all remits, including the correspondence and complaints processes. Acted as the escalation point for complex issues and ensure that key performance indicators are met.
  2. Directly supported quality assurance processes, by undertaking research and triage work as required, and preparing draft responses to correspondence.
  3. Undertook regional improvement project work as required by the region and worked in consultation with stakeholders. Designed and developed and implementation of efficient and effective operational processes.
  4. Managed and validated inspector data and processes, ensuring that information is accurate, and up to date and that any issues are resolved or escalated appropriately.
  5. Monitored the quality of the regional inspector workforce, liaising with Senior regional inspectors and other internal stakeholders to address workforce development concerns. Develop processes to maintain data around inspector quality and training, ensuring that actions taken are appropriately logged and tracked.
  6. Oversaw communications with inspectors, acting as an escalation point for complex queries and providing advice, guidance, and support to other team members. Ensure that high standards of customer care are consistently achieved through the way in which the team's functions are carried out.
  7. Worked with the Regional Business Manager and internal stakeholders to facilitate scheduling changes and ensure smooth uninterrupted delivery of the inspection program.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
High School Diploma

Business Support Officer Resume

Objective : As a Business Support Officer, established and oversaw the application of operational risk policies, technology and tools, and governance processes to create lasting solutions for minimizing losses from failed internal processes, inadequate controls, and growing and emerging risks.

Skills : Organizational, Communication, Office Management.

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Description :

  1. Coordinated with the COO on operational activities. Participated in meetings & keep track of records by preparing agendas & minutes of meeting on daily basis.
  2. Understood the companys policies and protocols. Performed Business operational duties.
  3. Worked with different Team Managers & Leads in understanding the process flow.
  4. Implemented new policies along with the Team Manager to enhance the process.
  5. Provided support to various departments of the organization.
  6. Updated and maintained related records to minimize AR discrepancies.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
High School Diploma

Business Support Officer Resume

Objective : As a Business Support Officer, responsible for expanding our client base, identifying new business opportunities, and developing strategic partnerships. Responsible for researching and understanding the markets we are targeting, creating a plan to reach those markets, and then executing that plan.

Skills : A highly motivated individual, Proficiency in Microsoft Office.

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Description :

  1. Conducted research to identify new markets and customer needs.
  2. Promoted the companys products addressing or predicting clients objectives.
  3. Prepared sales contracts ensuring adherence to law-established rules and guidelines.
  4. Kept records of sales, revenue, invoices, etc.
  5. Provided trustworthy feedback and after-sales support.
  6. Built long-term relationships with new and existing customers.
  7. Developed long-term strategies for the organization based on current trends in the industry.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
High School Diploma

Business Support Officer Resume

Objective : As a Business Support Officer, prepared and delivered persuasive presentations to potential clients and partners. Collaborated with internal teams to ensure that all projects are delivered on time and within budget.

Skills : Good time management and Organizational skills.

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Description :

  1. Provided leadership to company employees by creating a positive team environment where everyone feels valued and respected.
  2. Worked with senior management to develop budgets and monitor spending to ensure efficient use of resources.
  3. Conducted research on new technologies that may impact the organizations operations.
  4. Managed facilities and equipment, including overseeing maintenance operations and equipment purchases.
  5. Conducted research to identify potential customers or clients that fit with an organizations mission or goals.
  6. Served as a liaison between the organization and its vendors or contractors, including negotiating contracts and resolving disputes.
  7. Developed plans for capital expenditures based on projected cash flow needs over time.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
High School Diploma

Business Support Officer Resume

Objective : As a Business Support Officer, controlled and directed the personnel and activities of the organization. Adopted operational plans, carried out performance evaluations, and supervised all daily activities, striving to keep the business productive, efficient, and organized at all times.

Skills : Excellent communication, Presentation, and negotiation skills.

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Description :

  1. Oversaw and coordinated business administrative procedures and review, evaluate, and implement new procedures.
  2. Established work priorities, delegate work to office support staff, and ensured deadlines are met and procedures are followed.
  3. Associated with admissions to post-secondary educational institutions.
  4. Administered policies and procedures are related to the release of records in processing requests under government access to information and privacy legislation.
  5. Coordinated and planned office services, such as accommodation, relocations, equipment, supplies, forms, disposal of assets, parking, maintenance, and security services.
  6. Conducted analyses and oversaw business operations related to budgeting, contracting, and project planning and management processes.
  7. Assisted in the preparation of the operating budget and maintain inventory and budgetary controls.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Entry Level
Education
Education
High School Diploma