An Inside Sales Engineer acts as a liaison between the sales units and client establishments. Key roles and responsibilities listed on the Inside Sales Engineer Resume indicate the following – collaborating with company customers; providing technical solutions to the sales team, managing after-sales processes; searching for new clients; maximizing client potential in allocated regions; negotiating contract terms; providing pre-sales technical assistance to the clients; developing after-sales support; developing long-term customer relationships; and providing advice to clients with regards to price, quality, and delivery terms.
While the exact terms vary based on the organization, the needed skills are common and include the following – technical skills, negotiation skills, confidence in speaking with a variety of people, ability to promote the products; technological experience, interpersonal experience, and the ability to identify and solve product issues. The minimum requirement includes a degree in the engineering discipline.
Summary : Inside Sales Engineer acts as technical liaison between Customers, Sales, Product Management, R&D, Applications and Operations.
Skills : Management, Organizing.
Managed several marketing programs designed to increase market share and the use of CIMPLICITY software.
Overhauled CIMVAR (CIMPLICITY Value Added Reseller) partner program and improved policies and procedures designed to help GE Fanuc grow its business.
Fielded high volume of phone and website inquiries.
Sold a wide range of products and services and developed excellent customer rapport by being personable and a good listener.
Qualified then forwarded leads to area sales managers.
Authorized to sign proposals valued or less.
Educated sales force by presenting new products and services, updating pricing guides, and assisting with quotes.
Developed marketing communications that were featured on "SalesBytes" CD and General Electric Intranet.
Sr. Inside Sales Engineer Resume
Summary : To secure a Inside Sales Engineer position within a dynamic corporation that effectively utilizes professional experience and education to produce results that provide maximum benefit to the firm.
Skills : Basecamp, Salesforce, Certified American Red Cross - CPR/Life Guarding, Coaching Certifications, Freshbooks.
Supported outside sales team with a primary focus on international customers and customers acquired through an acquisition.
Focused on customer communication, order entry, quote generation and acting as a liaison between the customer and manufacturing.
Selected Contributions: Maintained international customer communication and support through quote generation and order entry.
Supported customer base from an acquired company.
Focused on transition of manufacturing with transition team.
Tasked with keeping customers updated on status of their existing orders.
Integrated with inventory task team with a focus on resolving inventory control issues within the assembly department.
Set up a system to accurately track and control inventory for the entire assembly department.
Jr. Inside Sales Engineer Resume
Objective : Inside Sales Engineer provides real-time technical support to our customers, and provides recommendations for repairs, upgrades, and replacement equipment.
Skills : MS Office, Management.
Analyzes and evaluates blueprints, specifications and requests for quotation.
Develops pricing, recommend equipment, and prepare comprehensive quotations for a broad range of applications.
Works directly with outside sales, design engineers, commercial and residential contractors.
Functions as in-house technical support go-to guy for 8 outside sales reps for design and application problems and solutions.
Prepares comprehensive quotations worth over $11 million annually.
Responsible for packaged equipment, split systems, make-up air units, furnaces, and radiant floor systems.
Works closely with design engineers, architects and contractors in determining equipment selection, installation and startup for customers that included Lubrizol, Ford, PPG, Cleveland Public Schools and the Cleveland Clinic.
Assists with the design and construction of a new refrigeration lab used for training service technicians.
Inside Sales Engineer I Resume
Objective : By utilizing Inside Sales Engineer experience in HVAC design can be a valuable asset in promoting the future growth of company.
Managed International Accounts (Equipment sales, managing orders and Customer Support) which generated revenue.
Assisted, coordinated and set up of US and International Trade shows; with a personal budget of  Reported to the Operations Manager, the plant had >40 employees.
Coordinated and verified Equipment Order Specifications and ensured accuracy.
Reviewed Orders and Customer Purchase Orders; created and send Order Acknowledgements and Technology Agreement approvals.
Verified Tax Exempt certificates.
Invoiced customers as required, obtained, and coordinated necessary information to Engineering for order processing.
Trained new hires and created in-depth documents to explain programs and daily procedures.
Inside Sales Engineer II Resume
Headline : To obtain a full-time Inside Sales Engineer position where can utilize leadership, analytical, and interpersonal skills to help grow company's business and influence in the market.
Skills : Microsoft Office Suite, Sales.
Influenced $17 million in pipeline by providing pre-sale and post-sale engineering support to customers.
Closed $5.4 million of generated pipeline (other opportunities still open and actively engaged).
Successfully led over 150 customer calls through live customer demos, proof of concept builds and troubleshooting discussions.
Responsible for delivering live virtual Citrix Workspace Suite Webinars to customers nation-wide on a bi-weekly basis.
Developed innovative delivery of Webinar, resulting in the highest recorded weekly attendance.
Owned triage for ASKReadiness and SalesIQ answering questions and delegating ownership when appropriate.
Initiated and led internal training sessions for Inside Sales Whitespace team and new Territory Managers.
Generated healthcare leads by representing Citrix at the Cerner Healthcare Conference.
Developed grading rubric for Virtualization, Networking and Mobility Practicums given to Citrix Partners.
Inside Sales Engineer III Resume
Summary : Over 8 years of experience in customer service, sales and technical support, procurement and quality control systems in the water treatment and flower industries. Possess solid computer skills. Excellent working knowledge of both Microsoft Office programs and Quickbooks. Ability to train, motivate, and supervise employees.
Skills : Sales Engineer, Water Treatment, Reverse Osmosis, IT, Marketing,
Creates and maintains customer accounts.
Prepares technical proposal for chemicals and equipment.
Finds, prepares and completes government bids.
Maintains and supports government contracts.
Responsible for the sales of spare parts.
Creates the BOM, prepare the schedule for procurement, assembly and shipping of the equipment Create the O&M manuals for the equipment manufactured.
Responsible for all ISO Documentation and of insuring compliance with the standards.
Asst. Inside Sales Engineer Resume
Objective : To continue Inside Sales Engineer career in the field of sales and marketing, represents an opportunity to join our dynamic company and become an integral part of a talented team transforming the technology landscape.
Skills : Customer Service, Sales, Excel, Data Entry, Data Analysis, Blogging.
Interprets project plans and specifications, product application, and configuration of product.
Provides technical support, proposal preparation, lead time information, and price quotes.
Meets or exceeds OE volume and price objectives.
Facilitates order entry according to product specifications.
Develops and executes sales plans and promotion programs for major industries and market segments.
Increases sales volume, ROI and customer satisfaction rating.
Implements plans and procedures to reduce order entry cycle time from 3 days to 1 day.
Improves advanced warning of shipment delays from 1 day to 2 days.
Implements cost out strategy which saved the company $75k.
Associate Inside Sales Engineer Resume
Headline : Inside Sales Engineer provides the technical data to support other departments and end users of the product. Responsible for the development and design of industry leading products..
Skills : MS Office Suite, Customer Service, Market Research, Strategic Planning, Business Development, Sales Management.
Developed a unique product offering for each project quote based on a thorough review of the plans and specifications provided.
Incorporated customer feedback on projects to ensure all technical requirements were met.
Explained Eaton's product documentation to specifying engineers and electrical contractors to guarantee correct product application and installation.
Answered customer's technical question(s) or involved those with more technical expertise as necessary to satisfy the customer's question(s).
Managed the quoting process for 10 projects over $250k with 4 being over $500k.
Managed the order entry, customer approval, manufacturing, delivery, and startup as required for 5 projects over $500k.
Supported area sales managers/direct sales staff through technical assistance, pricing strategy, competitive review, installation, and service information.
Worked on problems of diverse scope where analysis of technical data requires evaluation of identifiable factors this includes project hit rates, attachment of services on orders, distributor take off and order entry, and project related costs issues.
Handled project related issues such as warranties and damaged shipments for all orders.
Lead Inside Sales Engineer Resume
Summary : Over 20+ years of loyalty with a leading master distributor of HVACR Controls; the company exemplifies exceptional customer service and immense business growth through their vast inventory.
Skills : Sales, Marketing, Management.
Directed line of report to the Vice President of Sales Key Responsibilities.
Followed on Sales Leads and Customer Growth Increased Sales for 85% of Clients.
Purchased, pricing of regular and emergency shipments, handling exchanges Key Achievements.
Implemented design of employee business cards.
Front to back management for vendor fairs.
Evaluated and updated customer training programs.
Designed guidelines promotional specials for fall order program.
Established co-op ads and promotional activities with vendors.
Inside Sales Engineer Resume
Summary : To bring to organization dedication, responsibility and hard-work, incorporated with a desire to utilize skills obtained through experience in the areas of engineering, project management, drafting and design.
Negotiated and leased Ziegler owned power generation systems with assets totaling more than $7 million.
Promoted distributed generation to Minnesota Municipal Utilities Association members; participated in trade shows, meetings, and training seminars.
Developed green power projects including landfill and bio-gas generation projects.
Provided customer service and problem resolution for multiple audiences including engineering firms, mechanical and electrical contractors, associations, and end use customers.
Worked with and assisted project management team.
Established and Maintained Relationships with Key Customers Energy Alternatives, a subsidiary of Dakota Electric Association; Lakeville, Minnesota Provides standby generation installation with interruptible rate savings and finance options.
Inside Sales Engineer / Resume
Objective : Twenty years of sales and support experience in the application of encoders to machine tools, metrology machines, automation systems, medical and semiconductor motion platforms.
Skills : Engineering, Sales, Process Engineering, Project Management.
Assisted Outside Sales Engineers in preparation of quotes.
Coordinated cost and technical information between parent company in Germany and Outside Sales Engineers in the United States.
Performed lab trials for potential customers using proprietary EKATO equipment.
Provided process support to customers in optimizing the use of the equipment.
Provided training in the use of EKATO equipment at customer sites.
Troubleshot EKATO equipment at customer sites.
Contributed to doubling the sales of EKATO SYSTEMS to the cosmetic and pharmaceutical industry.
Developed and supervised the implementation of FLUID mixing inventory program.
B.S. In Chemical Engineering
Inside Sales Engineer Resume
Headline : Hands-on professional with almost 10 years of experience applying automation subject matter expertise for valve automation, control valves and process control instrumentation in Oil and Gas industry. Manage quotations and customers on an international scale. Knowledgeable about RFQ processing, applications engineering, and technical and pricing support.
Skills : Part time licensed teacher. Proficient with MS Office, ACT, Goldmine, SalesForce.com, Seibel and many other Sales Force Automation tools.
Foster business growth and positioning in existing and potential markets.
Development of technical and economic bids.
Maintain customer and sales database.
Collect and review information and documentation for inclusion in bids to prospective and current customers.
Review, validate, and update product pricing, equipment and service offerings, and project / contract development fees and costs for customer bids.
Interface with manufacturers, suppliers, logistics, and project engineering to ascertain accurate times and costs associated with design, assembly, installation, and maintenance.
Support outside sales department with sales goals and strategies.
Monitor and track the schedules and activities involved in bid and purchase orders; ensure compliance with customers' standards for time, cost, and quality.
Ensure compliance with rules, standards, and the quality system ISO 9001: 2000 and strategic guidelines.