Counter Associate Resume Samples

A Counter Associate is usually the first point of contact for the customer who comes into the facility. Working mostly in the food and entertainment industries, these associated handles the following tasks mentioned on the Counter Associate Resume – taking customers’ food orders; serving customers; taking and providing assistance quickly, minimizing the queues; cleaning the store and sitting areas; resolving the customers’ problems; stocking supplies; managing the cash drawer, and providing all other assistance to the management as needed.

Even while the working sector may vary, the needed skills are universally common and include the following – excellent optimism and enthusiasm; high level of customer service skills; cashiering skills, the ability to memorize product and menu information; knowledge of conflict management; and proficiency in using POS systems, and inventory management tools. Counter people don’t need anything further than a high school diploma or Ged.

Counter Associate Resume example

Counter Associate Resume

Summary : Over 4 years of experience as a Counter Associate, responsible for opening and closing the locker, Maintaining proper customer relationships, Specializing in matching up the customer needs.

Skills : Delivery Trucks, Customer service, Customer Orders.

Description :

    1. Answered and directed phone calls.
    2. Closed nightly cash drawer.
    3. Closed and locked the business at night.
    4. Took reservations for rental and video equipment.
    5. Made phone calls to order customer requested parts, balloons, and other items.
    6. Filled documents. Checked in and sent out U-haul rentals.
    7. Checked and updated inventory on incoming stock items. Scheduled Appointments.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Diploma in Arts


Counter Associate Resume

Objective : As a Counter Associate over 2 years, experienced in making proper rapport with customers, merchandizing goods, identifing prices, and maintaining the floors neatly.

Skills : Customer Orders, Inventory Control, Customer Service, Sales Counter.

Description :

    1. Greet customers entering the establishment.
    2. Applied store procedures to appraise customers' DVDs and games, assign purchase value, and provide payment.
    3. Issued receipts, refunds, credits, or change due to customers.
    4. Assisted customers by providing information and resolving their complaints.
    5. Established or identified prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.
    6. Answered customers' questions, and provide information on procedures or policies.
    7. Sold tickets and other items to customers. Processed merchandise returns and exchanges.
    8. Maintained clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Diploma in Arts


Fish Counter Associate Resume

Headline : Bilingual, personable and friendly with excellent time management skills. Familiar with fish industry. Always willing-in to help others. Able to learn procedures thoroughly, quickly, and accurately. Works well with people of diverse backgrounds and cultures.

Skills : Sales Counter, Hvac, Special Orders.

Description :

  • Provided exceptional customer service to all guests and promote department sales.
  • Served and assisted customers, explain product flavor, origin, taste, and how they are prepared.
  • Prepared, packed, weighed, portioned, and priced products upon request.
  • Maintained and arranged product displays, cases, and overall department.
  • De-scaled and removed bones of fish/ gut and clean fish.
  • Monitored product quality and freshness and ensure proper rotation of products.
  • Maintained clean and sanitary work station, backroom, storage, and surrounding areas.
  • Followed and complied with Company policies and procedures, including health and sanitation, and safe work practices.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Diploma in Arts

Counter Associate Resume

Objective : Looking for a career opportunity to gain more knowledge about the food industry, as well as obtaining more skills as a professional Counter Associate.

Skills : Special Orders, Inventory Management, Inventory Control.

Description :

    1. Greeted customers and took their orders.
    2. Restocked boxes and pastries every now and then.
    3. Filled up pastries when the order was taken.
    4. Lifted up heavy objects at least around 30 lbs.
    5. Dusted and cleaned windows, cases, and tables.
    6. Answered phone calls, ranging from simple questions to pick up orders.
    7. Brewed coffees and made Cappuccinos, Lattes, and Espressos. Learned how to handle cashiers.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Entry Level
Education
Education
Diploma in Arts

Counter Associate Resume

Objective : To obtain a Counter Associate position utilizing excellent communication, cash management skills, with a company that has opportunities to learn and grow.

Skills : Inventory Control, Transactions, Customer service.

Description :

    1. Provided Customer service by responding to customer inquires.
    2. Provided customer service by welcoming and providing information about establishment services.
    3. Enrolled new customers to establishment's services.
    4. Scheduled pick up and delivery appointments.
    5. Performed administrative tasks such as resolve complaints from customers and technical failures.
    6. Received payments, by cash, credit, check, vouchers, or automatic debits.
    7. Answered calls to provide information and service customer requests.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Entry Level
Education
Education
Diploma in Hospitality

Counter Associate(Retail) Resume

Objective : Highly qualified Counter Associate with experience in the industry. Enjoy creative problem solving and getting exposure on multiple projects, and would excel in the collaborative environment on which company prides itself.

Skills : Customer Relations, Sales Counter, Customer Orders.

Description :

    1. Assisted customers in deciding their purchases.
    2. Ensured that the funds in the cash register are consistent and balanced.
    3. Handled customer goods securely.
    4. Arranged foods for display in-store.
    5. Assisted tourists with directions to their locations.
    6. Assisted a larger group of clients.
    7. Calculated prices and ensuring customer satisfaction.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Fresher
Education
Education
Diploma in Hospitality

Counter Associate Resume

Objective : Friendly and enthusiastic with 4 years of specialisation in Counter Associate Role. Able to learn new tasks quickly and proficient in this role and professional demeanor at all times.

Skills : Microsoft Office, Customer Service, Account Management, Inventory Management.

Description :

    1. Worked counter greeting customers.
    2. Assigned lanes for bowling, took money for lanes, shoes.
    3. Started leagues for bowling, collected money from secretaries, counted all monies, and made deposit for bank and end of shift.
    4. Answered telephone, used intercom system for calls to customers.
    5. Helped with snack bars and bar when needed.
    6. Cleaned concourse when busy and between shifts and at closing.
    7. Helped solve problems when customers were unhappy.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Diploma in Hospitality

Counter Associate Resume

Headline : Obtain a position with a result-driven organization require to utilize exceptional communication, excellent customer service, and proficient computer skills to ensure greater success.

Skills : Microsoft Office, Special Orders, Customer service.

Description :

  • Welcomed and identified customer needs. Explained products and services to customers.
  • Monitored inventory to ensure the product is in stock.
  • Entered and processed customer orders. Investigated and resolved customer complaints.
  • Drove sales for the counter business. Developed account plans/penetration strategy
  • Performed all aspects of selling to maintain and developed new or existing customers.
  • Provided outstanding customer service and built relationships with customers.
  • Followed up with the customers Order via Phone and Email.
  • Packed product for Delivery and/or Shipment.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Bachelor's in Hospitality

Counter Associate Resume

Summary : As a Counter Associate, responsible for performing customer service activities within a store environment, selling product to walk-in customers and proactively calling preferred end-user customers.

Skills : Customer Relations, Inventory Management, Data Entry.

Description :

    1. Maintained a high level of customer service, integrity, and commitment to customer satisfaction.
    2. Coordinated and assigned deliveries for takeout orders
    3. Ensured that all customers receive fast, friendly, and efficient service.
    4. Provided excellent customer service while preparing food for the guests.
    5. Commended by supervisors for flexibility in changing work hours when asked and filling in during scheduled off-days for absent employees.
    6. Displayed a positive, helpful attitude on a daily basis that was consistently praised by customers and employees alike.
    7. Greeted customers and boxed products for retail handled register transactions.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
A.A.S in Management

Counter Associate Resume

Summary : To obtain a position in administration, finance or in human resources, and effectively utilize business knowledge and bilingual capabilities.

Skills : Customer Relations, Inventory management, Product Knowledge.

Description :

    1. Greet and assisted customers with positive demeanor phones.
    2. Completed customer transactions, custom orders and restocked pastries.
    3. Recommended merchandise based on individual requirements.
    4. Managed the register in accordance with POS guidelines.
    5. Contributed to team effort by accomplishing related results as needed.
    6. Organized and cleaned the front and back of the store.
    7. Re-stocked the cupcakes on the shelves.
    8. Ringed up the customers on the cash register.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Bachelors in Arts