Customer Logistics Coordinator Resume Samples

A Customer Logistics Coordinator manages and coordinates all work in the logistics department. The duties and responsibilities include – analyzing, creating, and managing logistics plans, providing efficient transportation, and managing storage and shipment solutions, Other job-specific responsibilities are listed on the Customer Logistics Coordinator Resume as – examining the supply chain process, registering and maintaining shipment data such as space availability, charges, weight and damage; maintaining cordial relationships with retailers, vendors, and customers; solving problems relating to import, export, and logistics systems, negotiating charges with customers; preparing and maintaining supplies for shipping, identifying shipping methods and routes, informing customers about the shipping details, and the probable date of delivery; and presenting reports to logistics department and higher management.

Common requirements include – strong working experience in logistics software such as SAP, NetSuite, and ERP; basic understanding of accounting principles; the ability to work for long working hours, attention to detail; and the ability to understand customer requirements precisely. Eligible resumes denote a bachelor’s degree in supply chain management or a relevant field.

Customer Logistics Coordinator Resume example

Customer Logistics Coordinator Resume

Objective : An experienced worker with the ability of handling all aspects of an operation. I bring exceptional skills that will offer solutions to open issues, work effectively under pressure, and offer great abilities at problem-solving and cost-saving ideas. Able to manage an operation and am results-oriented.

Skills : Microsoft Office, Human Resources, Ultrastaff, Staffsuite, Recruiting, Management, Payroll, Excel, Powerpoint, SAP, Logistics, Lotus Notes.

Description :

    1. Promoted Responsible for holding implementations of routes.
    2. Handled the Quality Non- conformances of the customer's suppliers failed to ships.
    3. Responsible for providing cost saving ideas to customers.
    4. Worked on a one to one with the Logistics Engineer to provide plants with all around support of a Logistics operation.
    5. Responsible for managing the Logistics portion of a JIT cross dock.
    6. Problem solved under pressure.
    7. Offer supported and solutions to the customer in order to help them remain under budget.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
High School Diploma


Customer Logistics Coordinator Resume

Objective : Customer Logistics Coordinator with over eleven years experience as customer logistics coordinator, dispatcher, call center operator, and shipping/receiving clerk within Trucking and Logistics industries. Very knowledgeable with Microsoft Excel, Word, Access, Lotus Notes Office, and PowerPoint. I have been certified for ISO-9000, Diversity, and DOT Safety.

Skills : Customer Service Representative, Data Entry, Dispatch.

Description :

    1. Ensured suppliers met daily schedule provided by client.
    2. Dramatically enhanced customer-satisfaction rating by expediting all claims and ensuring high degree of accuracy.
    3. Met client yearly requirements by maintaining records for any gains or losses on material.
    4. Tracked and traced of parts and shipment status via web site.
    5. Received calls for in-bound and out-bound orders for shipments.
    6. Setup expedites on material when needed.
    7. Supported and managed operations of Carriers and Suppliers.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
GED


Customer Logistics Coordinator Resume

Summary : Responsible for Monitoring global inbound and outbound shipments for direct and indirect material via air, ocean, rail, and over-the-road transportation modes, Maintaining, analyzing, and reducing premium freight spending.

Skills : Microsoft Office, ISO.

Description :

    1. Identified and resolved potential transportation problems in a cost effective manner.
    2. Routed shipments using business processes to ensure maximum value.
    3. Facilitated of nontypical or specialized customer requests.
    4. Supported and maintained standard customer and operational reporting.
    5. Provided feedback and recommendations to drive continuous improvement at account/operational level.
    6. Supported track/trace/proof of delivery inquiries.
    7. Resolved and tracked customer complaints and issues.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Bachelors Of Business Administration

Customer Logistics Coordinator Resume

Objective : As a Customer Logistics Coordinator, responsible for Generating and monitoring performance reports to achieve higher customer satisfaction, Performing other job-related duties and responsibilities as may be assigned to you from time to time by the Company and/or your supervisor or manager.

Skills : Supervising Skills, Logistics Coordinator.

Description :

    1. Coordinated with 3PL on daily operations, managing KPI Expectations, and maintain a close relationship.
    2. Monitored, supervised, and executed order management and fulfillment system.
    3. Reduced Order Turn Time by monitoring scheduling platforms to ensure that orders are being scheduled and delivered as quickly as possible.
    4. Answered customer inquiries and facilitate order fulfillment requests.
    5. Monitored, reported and improved logistics KPIs.
    6. Audited and provided clear instruction and feedback to third party delivery partners regarding objective and subjective KPI.
    7. Provided direct input into the existing user tools and make recommendations for process.
                    Years of Experience
                    Experience
                    2-5 Years
                    Experience Level
                    Level
                    Executive
                    Education
                    Education
                    GED

                    Customer Logistics Coordinator Resume

                    Summary : Experienced in many fields of business, including, but not limited to collections, finance, retail sales, and telephony. Expertise is broad in scope specializing in customer service and satisfaction. I have developed these skills during many years of advancement in several career opportunities.

                    Skills : Microsoft Office, As400, Customer Service, Dispatch, Transportation.

                    Description :

                      1. Responsible for Transportation and Warehouse Distribution, as well as Direct Store Delivery product distribution and deployment, across all our U.S.
                      2. Responsible for Route to Market development and design across all distribution channels.
                      3. Ensured appropriate processing/resolution of check payments through communication with Customer Service Management, Kraft Customers, Customer Service Coordinators, and Sales Finance personal.
                      4. Provided information and input to management on business issues and recommending process improvements.
                      5. Dramatically enhanced customer satisfaction rating by expediting all claims and ensuring a high degree of accuracy.
                      6. Met client yearly requirements by maintaining records for any gains or losses on the material.
                      7. Insured and promoted a safe and secure work environment.
                    Years of Experience
                    Experience
                    10+ Years
                    Experience Level
                    Level
                    Senior
                    Education
                    Education
                    Bachelor's In Management

                    Customer Logistics Coordinator Resume

                    Summary : To obtain a position to utilize my strong work ethic, attention to detail, excellent people skills, and experience in driving quality to benefit the company and my career advancement. Using the abilities I have learned through school and experience. While continuing to gain new skills that will be relevant to advance my career. I have over fifteen years of experience in a progressively responsible productive driven environment, including supervision, customer service and logistics. I also offer exceptional computer skills.

                    Skills : Microsoft Suite, Supervising Skills.

                    Description :

                      1. Handled front line customer requests; identify and resolving any customer issues.
                      2. Knowledged of DOT & OSHA and other related safety regulations.
                      3. High experienced in customer service environment.
                      4. Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers and supervisors.) First point of contact for collisions and injuries.
                      5. Worked with plant managers, material supervisors and carriers to trouble shoot problems and get freight shipped on time to required destination (JIT).
                      6. Understood of DOT laws and logistics to add, cancel or adjust routes.
                      7. Responsible for managing two plants, from logistics support to CPU investigations.
                    Years of Experience
                    Experience
                    10+ Years
                    Experience Level
                    Level
                    Senior
                    Education
                    Education
                    BS In General Education

                    Customer Logistics Coordinator Resume

                    Summary : Multi-talented, analytical, and goal-focused professional with a proven background in developing and delivering effective business solutions in a global environment. Superior skills leading cohesive, productive teams; setting clear objectives supported by metrics. Passionate about continuous improvement through training and process enhancement. Successfully managed teams of drivers, administrative personnel, logistics analysts, and managers. Responsible for Strategic Planning, Execution, and Optimization of clients' supply chain operations.

                    Skills : Microsoft Office Suite, Adobe Acrobat.

                    Description :

                      1. Responsible for resolving OS & D freight issues forwarded discrepancies to internal and external customer.
                      2. Responsible for tracking shipments to prevent line shut downs and ensure customer satisfaction.
                      3. Provided support of Group Logistics Manager and driver base for 3 flat-bed, hazardous material, and industrial equipment accounts.
                      4. Significantly improved data integrity by driving process improvements for driver weekly payroll.
                      5. Managed customer service, payroll and billing processing, accounts payable, maintaining DOT Compliance and HOS standards, and managing safety program.
                      6. Supervised Driver Hiring process involving New-Hire interviews, road test, file organization and maintenance, orientation, and on-the-job training.
                      7. Implemented Safety Posting program allowing drivers to view/ post account and company-specific safety topics on a daily basis inspiring increased dialogue of safety issues.
                    Years of Experience
                    Experience
                    10+ Years
                    Experience Level
                    Level
                    Senior
                    Education
                    Education
                    GED

                    Customer Logistics Coordinator Resume

                    Headline : Solid experience in customer service, logistics, transportation, order fulfillment, material management, product services and master data analysis. Strong analytical skills in transportation, supply chain management, and project management. Proven ability to educate and train internal and external staff. Possess strong organization, problem solving and communication skills as well as a thorough understanding of DOT regulations. Excellent oral and written communication skills. Organized goal setter; excel in team-oriented or individual setting.

                    Skills : Logistics, Transportation, Supply Chain Management, Procurement, Project Management And Master Data Analysis.

                    Description :

                      1. Managed transportation as required via Move and SAP, moving material to Lucent's vendor locations, LSC's, and job sites to final destination.
                      2. Reviewed warehouse billing to ensure compliance with warehouse contracts.
                      3. Coordinated cross-training and worked with all Ryder/Lucent account operating areas to support analytical needs.
                      4. Managed material discrepancies for the Pacific, Mountain, and Central regions.
                      5. Analyzed problem shipments and continually exceeded 98% corrective action rate.
                      6. Participated on a specialized work team dedicated to Lucent's top vendor AT&T to provide focused logistics services such as expedites and root cause analysis.
                      7. Maintained metrics via Excel for all activities including potential savings, actual savings, tracking information, delivery requirements, and actual delivery information.
                    Years of Experience
                    Experience
                    5-7 Years
                    Experience Level
                    Level
                    Executive
                    Education
                    Education
                    Master Of Business Administration

                    Customer Logistics Coordinator Resume

                    Objective : Responsible for Monitoring supplier schedules and shipments to protect assembly plant production, Managing successful supplier relationships, and process requests for escalation to the customer for corrective action.

                    Skills : Military Supply Experience, Proficient in Microsoft.

                    Description :

                      1. Provided analytical and reporting support to logistics department.
                      2. Maintained reports for Vendor Management of logistics functions including performance metrics, comparative analysis and trend analysis.
                      3. Resolved incoming issues for the Material Discrepancy Team such as missing material, project updates and warehouse issues.
                      4. Created reports using excel spreadsheets SAP and Peoplesoft to contribute to goals and objectives setting, problem solving, and management support in the logistics department.
                      5. Planned, executed and managed the movement of Lucent Technology's products throughout the supply chain network.
                      6. Negotiated with various carriers to focus on sending current shipment status in a timely manner.
                      7. Responsible for maintaining 60 Ryder Drivers for the Benteler Account.
                    Years of Experience
                    Experience
                    2-5 Years
                    Experience Level
                    Level
                    Junior
                    Education
                    Education
                    B.S. In Policy Studies

                    Customer Logistics Coordinator Resume

                    Objective : A highly energetic employee who utilizes her hard work ethic and years of experience to get the job done and provide excellent service. Detail-oriented and use my assessment and decision-making skills to provide the best economic solutions to the employer as well as the customer. Eager to expand my skill set and look forward to the challenges of adapting to the dynamics of a new company.

                    Skills : Data Entry, Forklift Operator, Shipping & Receiving, Inventory Control, Logistics, Dispatch.

                    Description :

                      1. Timely coordinated truck power to expedite over 100 customer orders per day.
                      2. Proactively resolved daily order issues.
                      3. Ensured all new orders complied with guidelines on weight and method of shipment.
                      4. Tracked carrier performance and troubleshot any loads that may be at risk of missing the requested arrival date.
                      5. Maintained daily report of deliveries for management review.
                      6. Responsible for daily coding and processing accounts payable and receivable.
                      7. Coordinated between Ryder and broker, all the necessary paperwork for the traffic of merchandises, and knows how many equipments it requires.
                    Years of Experience
                    Experience
                    2-5 Years
                    Experience Level
                    Level
                    Junior
                    Education
                    Education
                    Masters In Project Management