Guest Specialist/Representative Resume
Summary : Guest specialist is responsible for providing a high level of customer service to hotel guests. This includes greeting and directing guests, assisting with check-ins, providing information on amenities and services available, and maintaining guest relations.
Skills : Internet Communication Skills, Customers Service.
Description :
- Answered phone, taking payments, greeting parents, interacting with children.
- Responded to telephone and in-person inquiries in a friendly and professional manner
- Supported a family-friendly environment Supports a culture of respect for all families Supports family involvement
- Provided resources to families Refer families to external resources.
- Provided courteous, high-quality service to members of the public by personally responding to requests for service.
- Prepared correspondence, memos, reports, documents, orders and some statistical data such as charts, tables, and graphs from written.
- Set-up and maintained family files, records, and indices using computer applications that
- Prepared special and periodic reports that involve compiling data from a number of sources.
- Maintained control files of matters in progress to monitor and expedite their completion.
Experience
7-10 Years
Level
Management
Education
BA
Guest Specialist I Resume
Objective : Guest Specialist is responsible for providing exceptional customer service to every guest and ensuring a positive experience. This includes understanding the guest's needs and wants, delivering a memorable and efficient welcome, making recommendations that exceed guests’ expectations, and resolving any problems with ease.
Skills : Maintenance, Cooking, Stocking.
Description :
- Wrote patrons' food orders on order slips, memorize orders or enter orders into computers for transmittal to kitchen staff.
- Prepared check that itemizes and total meal costs and sales taxes.
- Checked patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.
- Served food or beverages to patrons, and prepare or serve specialty dishes at tables as required.
- Cleaned tables or counters after patrons have finished dining.
- Certified drive-thru and the front counter or in the kitchen.
- Trained new cashiers on procedures, customer service, and sales techniques.
Experience
2-5 Years
Level
Junior
Education
Diploma
Jr. Guest Specialist Resume
Objective : Guest specialists, sometimes referred to as hosts or receptionists, work in hotels, restaurants, recreational facilities.
Skills : Organization, Detailed Oriented, Strong Work Ethic.
Description :
- Served Food and bussed tables. Bag to-go orders took call-in orders and delivery orders.
- Maintained a clean environment whenever needed.
- Helped and satisfied customers with everything they needed and asked for.
- Greeted customers and take dining orders, stock supplies, clean dining room and restrooms as needed.
- Cleaned bedding and stalls for small animals and reptiles on an ongoing basis
- Handled difficult and potentially perplexed animals with sensitivity and efficiency.
- Ensured well being and overall health of the animals Had an active roll in advising pet parenting.
- Assisted customers with in-store and online products Skillful data entry and experience with computer entry.
Experience
2-5 Years
Level
Junior
Education
Accounting
Guest Specialist/Representative Resume
Summary : Greet all patrons, or guests, and ensure that their overall experience with the establishment is a positive one.
Skills : Management, Customer Service, Cash Handling.
Description :
- Ordered from customers at the front counter as well as accepting orders from the drive-thru window.
- Prepared drinks, cleaning down counters and the dining area.
- Responsible for restocked items of food and supplies for the front counter area.
- Assisted the manager with customer dispute resolutions in an effort to ensure that the customers always left happy and satisfied.
- Ensured that the right orders went to the appropriate customer.
- Interacted with the customers to ensure that they had a pleasant experience in an effort.
- Ensured that they were satisfied with the service that we were providing them.
Experience
7-10 Years
Level
Management
Education
Diploma
Guest Specialist/Representative Resume
Summary : Personable and deadline-drive High School Graduate experienced in a fast-paced environment. Solid team player who offers a positive and cooperative attitude.
Skills : Internet Communication Skills, Customers Service.
Description :
- Ensured satisfaction with food and service, to respond to complaints, or to make conversation.
- Ensured satisfaction with food and service, to respond to complaints, or to make conversation.
- Assisted with preparing and serving food and beverages.
- Ordered or requisition supplies and equipment for tables and serving stations.
- Operated cash registers to accept payments for food and beverages.
- Inspected restrooms for cleanliness and availability of supplies and clean restrooms when necessary.
- Inspected dining and serving areas to ensure cleanliness and proper setup.
- Answered telephone calls and respond to inquiries or transfer calls.
Experience
7-10 Years
Level
Management
Education
Diploma
Guest Specialist/Co-ordinator Resume
Summary : Technical Support Representative who performs superior work under the pressure of rigid deadlines. Technical Customer Service Specialist with a vast knowledge of web applications.
Skills : Microsoft Office, Technical Skills.
Description :
- Met customer needs and effectively resolve food or service issues.
- Recorded customer orders and repeated them back in a clear, understandable manner.
- Prepared and served beverages such as coffee, tea, and fountain drinks.
- Served fresh, hot food with a smile in a timely manner.
- Prepared items according to written or verbal orders, working on several different orders simultaneously.
- Followed all established restaurant practices and procedures.
- Maintained a neat, well-groomed appearance including impeccable personal hygiene, hair restraint and minimal jewelry that met company standards.
Experience
7-10 Years
Level
Management
Education
Diploma
Guest Specialist II Resume
Headline : Refuse to be anywhere work related and have negative energy. Greeting guests upon arrival and making them feel welcomed.
Skills : Cashier, Customer Service.
Description :
- Displayed enthusiasm and knowledge about the restaurant's menu and products.
- Conducted inventory and restocked items throughout the day.
- Restocked the salad bar and buffet, refilled condiments, organized pantry area and swept and mopped floors.
- Placed food trays over food warmers for immediate service or stored them in refrigerated storage cabinets.
- Prepared quality products while maintaining proper food safety practices, portion control and presentation within service goal times.
- Assembled food orders while maintaining appropriate portion control.
- Prepared all food orders within a time frame.
Experience
5-7 Years
Level
Executive
Education
Diploma
Associate Guest Specialist Resume
Headline : Interested in a career in Customer Service. Looking for a company that will allow growth to advance within the company.
Skills : Basic computer skills, Analytical Skills.
Description :
- Facilitate by communicating promotional items.
- Provided excellent customer service Maintaining a clean restaurant Training new employees.
- Stocked product Accomplishments N/A Skills Used Maintenance Cooking Stocking.
- Handled cash and running the cash register.
- Addressed customers' concerns and offering solutions.
- Stocked and organized work station.
- Maintained a sanitized dining area.
Experience
5-7 Years
Level
Executive
Education
Diploma
Lead Guest Specialist Resume
Headline : Determined individual seeking in the trenches supervisor position requiring detail oriented, up-beat people person leader to advance quality goods and services for the customer of the employer.
Skills : Communication Skills, People Orientated.
Description :
- Communicated and interacted with customers selling Honey Baked Ham products.
- Iced sample domes, cleaned domes and wiped down tables throughout the day.
- Cut hams and turkeys, placed them on plates over ice for sampling.
- Put sauces, ham salad in small cups, fried bacon and cooked side dishes for sampling.
- Sold products, informed customers of the products, coupon specials, answered questions and up sale other products.
- Counted inventory and faxed information to manager.
- Called daily huddle for role call and specials.
Experience
5-7 Years
Level
Executive
Education
Diploma
Asst. Guest Specialist Resume
Objective : To secure a challenging entry-level positon with a growth oriented organization that offers diverse job responsibilities and the potential for advancement.
Skills : Statistics, Technical Writing.
Description :
- Provided excellent customer services.
- Swept floors, wiped tables, cleaned restrooms, refilled condiments, and ice.
- Increased in dinner rush sales. Highly complimented on customer service capabilities.
- Greeted and welcomed customers and took orders.
- Managed transactions and carried food out.
- Attended to the customers' needs and maintained restaurant cleanliness.
- Worked with team members to make sure everything was communicated smoothly and in a timely manner.
Experience
2-5 Years
Level
Junior
Education
High School
Guest Specialist Resume
Headline : Experience working as cook and also cashier. Seeking a position allowing to utilize special knowledge of customer care and exceptional hospitality skills in a dynamic environment.
Skills : Customer Service, Technical Skills.
Description :
- Cleaned and organized both work and eating area.
- Handled customer inquiries and provide the required information.
- Prepared fresh and quality foods in a timely manner. Excellent leadership skills and training.
- Able to thrive in a fast-paced kitchen. Take customer orders and punch them in the order machine.
- Stocked supplies and cleaned designated areas.
- Greeted customers and handled hospitality manners.
- Represented the store so like to keep it in order as well as the employees.
Experience
5-7 Years
Level
Executive
Education
BS