Training Manager Resume Samples

A Training Manager is in charge of devising the training strategy for an organization. Some of the important job duties that can be seen on a Training Manager Resume are – to devise long-term strategies, work alongside trainers and training coordinator to co-create training plans and roadmaps, manage the whole training team, motivate and guide the team to have a positive impact on their results, and to perform audits on every employee in the team.

To embark on this exciting career, you need to have some important skills and qualifications, like hands-on experience in managing a team, ability to work with multiple teams, strong leadership skills, excellent communication skills, and a flair for conducting performance audits. The minimum education needed to apply for this role is a Bachelor’s Degree in Arts, Science, Engineering, or Management. A Master’s degree is an added advantage. Several years of relevant work experience is also mandatory.

 

Sr. Training Manager Resume

Summary : Over 15+ years of Leadership, Training, and Business Management experience. Experience working on high visibility projects and programs. Managed and supervised technical and professional development courses for a major organization. Lead, trained, and developed individuals resulting in promotions and career advancement. Increased learning resources by 200%; facilitated personnel learning by incorporating new software and technology.

Skills : Business Administration, Organizational Development, Program Management, Training & Development, Strategic Planning, Human Resources, Marketing, Sales, Group Facilitation, Leadership Development, Financial Management, Networking, Recruiting, Customer Service, Mentoring, Coaching.

Description :

    1. Manage and direct all aspects of Equal Employment Opportunity, Business Management, and Human Resource training utilizing current delivery methods and media to include webcast, webinars, video, and classroom instruction.
    2. Prepare and develop lesson strategy and curriculum in accordance with current training methodologies, theories, and practices.
    3. Review course critiques using relevant methodologies to ascertain the effectiveness of course content and quality of instruction.
    4. Oversee instruction content and ensure training is incorporated in the organizations overall learning objectives.
    5. Assist in the development, management and implementation of policy, plans, standards, and procedures for the management and direction through curriculum development based on evidence-based learning.
    6. Provides technical expertise and consulting assistance to educate others, also serves as a training and education adviser to the supported organizations.
    7. Serves as training consultant and adviser for group practice management by assisting in establishing policy and curriculum on matters pertaining to training and leader development.
    8. Analyze data to identify objectives trends, inter-relationships, and problems and to ensure compliance with applicable policies and procedures.
    9. Resolve complex and highly visible problems requiring sound technical judgment in the area of responsibility and expertise including course content, training, budget, personnel, and operations.
    10. Presents orally or in writing information and decision briefings and reports on findings and conclusions.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Business Administration


Jr. Training Manager Resume

Summary : A results-driven, detail-oriented General Manager with history of proven results. Expert experience in managing all aspects of business including marketing, support, business requirements, budgets, delegation of responsibilities and implementation and development of new projects; superior staff development, communication and interpersonal skills.

Skills : Microsoft Office.

Description :

    1. Responsible for developing, organizing and conducting sales training programs across the Field Sales Organization.
    2. Provide culinary trends, insights, feedback, and best practices to the Sales Planning & Strategy team and cross-functional partners.
    3. Support the development of the right platforms and tools to achieve profitable growth.
    4. Synthesize, organize and leverage relevant channel and key customer insights, experiences and concepts into impactful training modules that assist in the delivery of the Sales AOP.
    5. Creates and implements divisional "train the trainer" sessions for Field Sales teams.
    6. Develops and updates all training and solutions selling tools in support of product launches.
    7. Managing the Military Directors for three major brokers and handling the prime vendors and distributors.
    8. Develop strong relationships with key prime vendor military contacts to drive both appropriated and non-appropriated volume.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Bachelor Of Science


Training Manager/Branch Manager Resume

Objective : Ambitious professional who creates strategic alliances with organization leaders to effectively align with and support key business initiatives. Builds and retains high performance teams by hiring, developing and motivating skilled professionals.

Skills : Microsoft Office, Training & Development, Supervisor, Communications, Customer Relations, Typing, File Maintenance, Organizational Leadership, Mentoring, Investigations.

Description :

    1. Oversee and manage all the instructor-led, web-based e-learning, and on-the-job training curriculums and activities including needs analysis, job analysis, course development, assessments, planning, logistics and delivery method for an 80-employee organization.
    2. Collaborate with managers and employees to reach company goals.
    3. Management of one trainer in the department.
    4. Reduced member complaints related to employee product, policy, and procedure knowledge from 75% to 0% by creating and implementing unique training, assessment, and coaching techniques.
    5. Designed the Performance Management and Individual Development Plan process and related training ensuring goal development and attainment in each department as well as individual career planning.
    6. Performance consulting with business partners at all levels to conduct needs analysis in order to identify, prioritize, and align employee training and development needs with mission objectives and department goals.
    7. Consulted and coached managers and team leaders to improve productivity and reduce turnover by focusing on teamwork, continual process improvement, motivation, employee development, talent planning, leadership models, and rewards and recognition in order to meet their annual goals.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
Diploma

Market Training Manager Resume

Objective : Highly talented Manager with extensive experience dealing with high stress situations. I would like to find a career where I can utilize my problem solving ability and leadership skills to further my career.

Skills : Microsoft Office, Microsoft Office, Customer Service, Call Center.

Description :

    1. Reviewed employee performance, including the ranking of sales associates as well as managers and gave quarterly reviews to corporate via written correspondence as well as presentations with suggestions for improvement in needed areas.
    2. Analyzed market trends; researched correlations between merchandise specs and return rates.
    3. Instrumental in recruitment and training process including screening meeting with and recommending most qualified candidates to the district hiring manager, leading 8-week training program, scheduling and coordinating travel and lodge for required training and quarterly updates of new merchandise and sales approach.
    4. Daily functions include face to face customer service, calling customers and resolving issues, maintaining performance records on all employees, enforcing corporate regulations.
    5. Organizing a schedule for 15+ employees and preparing and discussing monthly planners with individual stores within the district including budgets, products, sales quotas, and new hires.
    6. Spearheaded bonus program which resulted in an increased profit margin from 42% to 49.5% by restructuring the product testing process to include trial purchases from the organization.
    7. Implemented and supervised the non-profit Love Fund program on behalf of the company that provided products for children in the community; oversaw more than $100,000 in donated merchandise.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
Master Of Business

Corporate Training Manager Resume

Summary : Customer service experience, teamwork to accomplish goals, volunteer work with church Proficient in the use of relevant equipment, technology, arson investigations, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions Experience with different people from all different genres, nationalities, demographics, and ages.

Skills : Continuous Improvement, Project Management, Training & Development.

Description :

    1. Incorporated training methodology to execute, annual HR, QA & safety training per corporate, ISO, and OSHA compliance requirements for 300+ employees.
    2. Responsible for an employee training plan, process & procedure alignment.
    3. Designed, developed and implemented New Employee Orientation program with supporting cross-functional management team maximizing material content effectiveness and training consolidation and duration implement from 5 days to 3.
    4. Established and directed Certified Quality Operator program developing 48 qualified candidates in compliance with corporate quality assurance policy.
    5. Decreased safety recordable injuries by devising successful program trainer/operators in collaboration with OSHA qualified training provider increasing the certification of industrial truck trainers from 4 to 18 (6 per shift across 3 business units).
    6. Created, customized, implemented and managed comprehensive MS Access database to manage training plans, skills matrix, and training budget to facilitate execution of annual training objectives attaining 95% attendance target and cross-operational skill balancing.
    7. Designed standard pictorial operating procedures and OJT tools to ensure job-specific safety, quality, and basic operations are trained and documented in compliance with training requirements reducing training duration from 30-45 days to 2-3 weeks.
    8. Developed, implemented, and managed to pay for performance training program and comprehensive manufacturing operator training system.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Bachelor Of Science

District Training Manager Resume

Headline : Multi-faceted, efficient business professional with 8+ years of sales and management experience. A problem solver that can assess complicated situations to make the best decision for the organization. Skilled in Project Management and leading diverse groups/teams. Proficient in all of the standard office desktop software and CRM applications. Diversified skill sets covering safety training, support, client relations, human resources, recruiting, account management and project management.

Skills : Process Improvement, Problem Solving, Team Building.

Description :

    1. Follow up with medical providers to ensure the timely response of documents to minimize lost time and days away from work injuries.
    2. Provide training on the knowledge, skills, and attitudes necessary to reach the organization's performance goals.
    3. Developing a comprehensive safety training plan for every employee in the organization with the ultimate goal of lowering Workers Compensation costs.
    4. Assess and analyze all safety training materials and HR safety policies and provide recommendations to ensure compliance within CARF and OSHA Regulations.
    5. Verify policies and procedures are being followed to ensure the timely response of action items.
    6. Meet with Safety Committee members in all three counties to allow open discussion of safety concerns and ensure accountability/responsibility from all Team members.
    7. Lead accident investigations to discover the root cause and develop mitigations and safe work practices to prevent future occurrences.
    8. Implement monthly safety topics to engage field level workers on the importance of workplace safety.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Diploma

Process Training Manager Resume

Summary : An energetic and enthusiastic individual with a variety of experiences, specializing in training and development, seeking an opportunity to contribute talents in a meaningful way, to learn new skills, and to grow with people of integrity and excellence.

Skills : Word, Excel, Advanced communication, Effective listening, Log report, Leadership, Oracle, SAP, ADP.

Description :

    1. Customized training programs, researching and implementing an internal consulting program focused on Managing by Objectives, replacing the existing off-the-shelf solution with one tailored to rapidly changing needs and technology offerings.
    2. Led a team of 24 training specialists, serving as a member of the leadership team and training senior staff, contributing to weekly management meetings, and developing and implementing first-time training and train-the-trainer programs.
    3. Facilitated courses on such topics as leadership, change management, communications, negotiations, coaching, and counseling.
    4. Served the training needs of staff within call centers, field sales and service positions, and headquarters.
    5. Hosted workshops and multi-day classes in diverse environments including site- and field-based settings, and the Training Command Center at regional and national conferences.
    6. Contributed to organizational development and effectiveness through semiannual reviews of the Training Department, advising the Section Leader and Unit Manager Roundtables.
    7. Implemented a 40-hour Train-the-Trainer Program and developed a competency-based curriculum to address the diverse needs of new associates, managers, and leaders.
    8. Competitive vendor selection through the initiation of RFP processes, reviewing proposals, selecting best-fit partners, negotiating contracts, and managing vendor relationships.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Bachelor Of Arts

Personnel Training Manager Resume

Summary : A conceptual, creative and critical thinker with sound judgment, reasoning and decision-making capabilities within diverse organizations. Outstanding communication, listening, coaching and mentoring skills with the ability to motivate and empower people and organizations to deliver exceptional results. Extensive public speaking experience before military boards, classes, auditoriums full of people, large organizations and media. Maintained the highest standards and level of integrity.

Skills : Medical Terminology, MySQL.

Description :

    1. Responsible for developing, implementing and evaluating training programs for the organization including, but not limited to, safety and regulatory compliance, and leadership and management.
    2. Worked closely with senior management and external stakeholders to develop process measurements for new equipment, including Engineering Acceptance Forms, Line Start-up Procedures, and Training and Performance Assessments prior to installation and use.
    3. Manage tracking database of staff training records.
    4. Conducted annual safety training and assisted with Hazard Analysis and Critical Control Points (HAACP) and Good Manufacturing Procedures (GMP) training to drive excellent scoring on annual quality certification audits.
    5. Conducted annual audits to ensure the organization's compliance with the Occupational Safety and Health Administration (OSHA) and Kroger work standards.
    6. Developed impact maps from the assessment of employee skill-based competencies to ensure the training program is commensurate with expected productivity, revising programs as necessary to create a highly engaged workplace culture.
    7. Developed scorecards and action plans of the training program to assess return on investment (ROI) and monitor spending against the organization's budget.
    8. Conducted needs assessment and identified suitable training solutions via multiple delivery methods, including CBT (Computer Based Training), multimedia visual aids and tabletop display boards.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Bachelors Of Science

Certified Training Manager Resume

Objective : A dedicated management professional with a proven track record of managing daily operations within manufacturing and service industries. Results oriented individual with experience operating in an integrated management environment. Energetic leader who drives business results through process improvement, innovative thinking, client focus, cross-functional teamwork and employee engagement. Skilled implementer in operations, change management, training, organization design, and human resource activities linked to strategic initiatives.

Skills : Microsoft office, Outlook, Powerpoint, Excel Spreadsheet,.

Description :

    1. Managed and coached a team of ten full-time and fifteen flexible Training Specialists to deliver against training plans, ensuring achievement of learning objectives related to Customer Relationship Management.
    2. Accountable for the definition, analysis, design, development, deployment, and delivery of training programs for associate, leadership, and technology-related programs.
    3. Supported the project plans to add four new client customers including managing the training project, developing training curriculum, implementation, execution, and analysis of training plans.
    4. Collaborated with Workforce Management, Account Management, and Operations Management to analyze staffing requirements and provide training support to meet the required customer/client needs.
    5. Directed and coordinated overall planning and execution of training and development programs, courses, and activities related to Customer Relationship Management.
    6. Supervised and scheduled training and performance assessments to specifically identify the effectiveness of the training curriculum and perform a needs analysis to make appropriate recommendations.
    7. Developed standard best practices, business processes, templates, and documentation standards to support all training department activities.
    8. Collaborated with Sales and Operations Management to create value-added training sessions and materials to meet the clients' expectations.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
Master Of Science

Corporate Training Manager Resume

Objective : Highly organized and independent; able to effectively coordinate tasks to accomplish projects with timeliness and creativity.An organized, detail-oriented, and conscientious self-starter, able to strategize and prioritize effectively to accomplish multiple tasks and stay calm under pressure. Flexible and analytical with a keen eye for details; skilled at synthesizing and editing information to achieve overall objectives.

Skills : Training & Development, Process Development, Improvement,.

Description :

    1. Managed all employee relations and training for the hotel as well as assisted the Director of Human Resources with employee counseling, mediation and dispute resolution.
    2. Strategic training initiatives to revise the way the hotel management perceived the process of hiring and orientating new associates along with increased employee relations efforts to decrease turnover for the hotel from 74% to 38%.
    3. Training initiatives that raised Hotel Guest Satisfaction ratings to surpass the other two, four-star rated, properties at 91.4%.
    4. Implemented a corporate-wide web-based communications system that allows associates to make changes to their personal and banking information as well as to view paystubs and W-2 statements.
    5. Revised handbook for the Hotel Group and prepared a web-based system.
    6. Piloted and implemented an online learning management system and performance appraisal system for the Hotel Group.
    7. Needs assessment, development and implementation of all training needs to maintain Forbes standards and further strategic initiatives that would continue the level of service required.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
General Studies

Personnel Training Manager Resume

Headline : Goal-oriented training manager with more than fifteen years of operational curriculum design, training project management and delivery execution in the telecommunications and call center environments. Strong skills in analysis, design, development, implementation, and evaluation. Extensive experience with: Platform Delivery Curriculum Development Coaching Gap/Needs Analysis, Time Management, Project Management, Microsoft Office Applications, Adobe Captivate, Adobe Dreamweaver Articulate Storyline.

Skills : Microsoft Office, Adobe Captivate, Articulate, Adobe Dreamweaver, Training & Development, Project Management, Instructional Design.

Description :

    1. Responsible for leading development and delivery of customer care processes, curriculum and sustaining training platforms such as the methods and procedures knowledge base and billing training environment.
    2. Supervised call center training for the multiple outsourced call centers.
    3. Focused on the rollout and continuous improvement of existing training curriculum and training analysis to ensure consistency with corporate policies and standard training practices.
    4. Redesigned and developed a new technical support curriculum incorporating blended learning within a limited timeframe resulting in $350k year over year savings resulting from collaboration with the Customer Care Operations team.
    5. Conducted multiple training evaluations of the training curriculum resulting in continuous improvement of the core training program and updates to process and procedures.
    6. Supervised knowledge base process and information updates for the organization.
    7. Setting priorities and assignments for resources for over 600 process and informational articles for a knowledge base of over 2,000 articles.
    8. Managed many training analysts with their day-to-day activities provided coaching, training, and organizational development to these team members improving overall performance especially for team members who were not meeting expectations.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Bachelors Of Arts

Global Network Training Manager Resume

Summary : Passionate training manager seeking to translate my behavioral science education and my practical HR experience to a full time position in the Human Resource field, where I can apply this experience and education to be an asset to your team.

Skills : Military.

Description :

    1. Delivered input and guidance in the curriculum and delivery of training courses.
    2. Provide input on the safety and security components used in training courses, and recommend new course material where necessary.
    3. Developed and implemented training material related to the mission.
    4. Knowledge of current and emerging principles, methods, applications and state-of-the-art technology, law enforcement development, and training principles, practices, techniques, guidelines.
    5. Ability to conduct research on the most current concepts, principles, techniques and practices of training technology and methodology for law enforcement personnel.
    6. Considered new and innovative ways to seek improvement in the delivery of safety and security best practices.
    7. Provided input and guidance in the curriculum and delivery of training courses; provide input on the safety and security components used in training courses, and recommit new course material where necessary.
    8. Maintains and expands technical knowledge in instructional design and training delivery by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional organizations.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Diploma

Training Manager/Store Manager Resume

Summary : A leadership position encompassing expertise in dental operations, management or training, allowing me to utilize my creativity, expert leadership, facilitation/presentation and training, as well as the opportunity to grow my skill set.

Skills : Team Leader, Maintenance, Effective Communicator, Leadership Development, Quick Learner.

Description :

    1. Design, organize, implement and execute a training program for the new automation software.
    2. Responsible for all aspects of training including, liaison between sites and support, oversight, design, organization, implementation, execution and evaluation, coordination of schedules and implementation of changes for, new employees, site managers, new pharmacy technicians, pharmacists, clerks, business office and administrative staff to ensure maximum productivity and optimal training.
    3. Serve as a liaison between pharmacy locations and the corporate office to ensure optimal training.
    4. Solicit feedback from all staff, supervisors, managers and new employees.
    5. Conduct ongoing analysis of implemented training programs to continually refine to ensure the needs of employees and the pharmacy departments are continually met.
    6. Identify training needs of staff, develop and coordinate custom training programs, as well as facilitating the continuing education for current staff as well as training on automation, insurance and 3rd party billing for all pharmacy staff.
    7. Maintain active membership with the chapter and secure continuing education credit approval for the qualified pharmacist or technician training programs.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Sport Management

Training Manager Resume

Objective : Dedicated leader with highly effective interpersonal skills and a proven track record of successful curriculum design and facilitation of interactive learning initiatives for a broad range of audiences within classroom and virtual settings.

Skills : Curriculum Development, Virtual & Classroom Facilitation.

Description :

    1. Oversees all aspects of planning and implementation of strategic training and development for multiple locations.
    2. Managed trainers from each site to deliver highly effective training programs to enhance performance.
    3. Revamped entire New Hire Training curriculum to implement a variety of learning modalities.
    4. Launched a companywide Virtual Training initiative to reduce the cost of traveling.
    5. Administrate multiple company-wide Learning Management Systems and Content Management System Effectively deliver new hire and leadership training workshops for multi-site operation.
    6. Creates and implements innovative corporate training and organizational development plans.
    7. Develops curriculum, prepared training programs for new and existing staff Routinely consults with operation leaders to identify opportunities for continued training and determine the appropriate learning models to maximize success.
    8. Excels in team leadership and motivational management of diverse groups at all levels of a company.
    9. Adept at managing multiple tasks and adapting to changing priorities and goals.
    10. Partnered with department heads for optimal placement of new talent Implemented and manage document change control process to ensure compliance with the regulations.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Business Administration