Department Secretary Resume Samples

Description :

1. Maintained schedules and calendars for department personnel; arranging meetings, conferences, teleconferences, and travel.
2. Prepared students reports by collecting information Maintained office supplies inventory by checking stock to determine inventory level; anticipated needed supplies; placing and expediting an order for supplies; verifying receipt of supplies.
3. Organized work by reading and routing correspondence; collecting information; initiation telecommunications.
4. Provided guidance and leadership to staff emphasize the importance of the program achieving high standards of quality, internally and through public and private sector partnerships.
5. Monitored the implementation of the responsibilities of employees thorough observation, monthly supervisory meetings, team meetings, and review of files and documentation.
6. Resolved community complaints about the programs, seeking input from staff, parents, or the board as needed.
7. Monitored the program's administrative cost, assuring it did not exceed the allowed amount.
8. Maintained open lines of communications with the grantee personnel.

Experience

10+ Years

Level

Senior

Education

BS

Description :

1. Represents physicians by screening incoming telephone calls; scheduling, receiving, and announcing scheduled patients and visitors; screening unscheduled patients and visitors; arranging referrals to other health care providers.
2. Ensures physician productivity by maintaining calendars and scheduling patient appointments.
3. Provides historical reference by developing and utilizing filing and retrieval systems; maintaining patient records; recording meeting discussions.
4. Generates revenues by completing direct patient and third-party billing.
5. Maintains patient confidence and protects operations by keeping information confidential.
6. Keeps office equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.
7. Maintains quality results by following and enforcing standards.
8. Serves and protects the health care community by adhering to professional standards, hospital policies and procedures, federal, state, and local requirements, and Joint Commission on Accreditation of Healthcare Organizations (JCAHO) standards.

Experience

10+ Years

Level

Senior

Education

Bachelor Of Science

Description :

1. Provides Administrative Assistant support to three area Clinical Leaders by scheduling meetings, setting up appointments, and maintaining calendars by using Microsoft Outlook.
2. Attend Department meetings and take, transcribe, and distribute minutes for all department staff meetings.
3. Responsible for coordination of staffing hospital care 24/7, 365 days a year for all Cardiac Inpatient units by planning, preparing, replacing call-ins for all RN's, PCT, and Unit Secretaries.
4. Maintain and update schedule changes into Time Keeping System and provide back-up support for all Kronos edits, changes, problems and concerns.
   
5. Obtain reports for higher management such as RN data, one-on-one hours for patients, and other various requested reports using Microsoft Excel.
6. Submit and post personnel action requests for all job moves.
7. Assist in maintaining policies, procedures and compliance for Medicare Accreditation for Pharmacy Provide customer service to complete prescriptions.

Experience

2-5 Years

Level

Junior

Education

Diploma

Description :

1. Included organization of a variety of secretarial and administrative takes for four physicians, extensive patient contact including telephone communications, correspondence, and appointment scheduling.
   
2. Medical assisting including EKGs and blood pressure checks.
3. Personal scheduling for physicians, typing of confidential materials including Cardiology personnel correspondence.
4. Typing of all patient reports including discharge summaries, cath reports, EPS studies, letters to physicians using WordStar 2000.
5. Responsible for ordering and maintaining supplies for the Department with recorded keeping and expense records.
6. Maintenance of all patient files, mail sorting, phone calls, sales representatives, insurance forms and APS statements.
7. Organized Cardiology Grand Rounds, contacting speakers and sponsors, arranging dates and providing necessary equipment.

Experience

2-5 Years

Level

Executive

Education

Nursing

Description :

1. Department Secretary at Arnold Palmer Pediatric Outpatient Surgery, recognized as Orlando's only nationally ranked children hospital by U.S News and World Report.
2. Operational responsibilities included building and empowering productivity by integrating financials, operations and administrative know-how to achieve objective.
3. Devised plan to increase surgical caseloads through marketing strategies resulting in higher profit margins.
4. Co-led physician improvement plans regarding surgical cases.
5. Oversaw practice acquisition and integration, with pediatric primary-care groups.
6. Developed and streamlined policies and practices producing an annual cost savings of $50k and increasing efficiency over 50%.
7. Implemented a new bonus program based on overall work performance to boost staff moral and foster a goal-driven team.
8. Provided support and performed regular QA reviews for client intake, registration and scheduling functions Evaluated practice strategies and plans to stay current and aligned with organizational goals.

Experience

10+ Years

Level

Senior

Education

Masters Of Business

Description :

1. Ensures physician productivity by maintaining calendars; scheduling patient appointments; physician consultations; professional meetings, conferences; teleconferences, and travel.
2. Produces information by transcribing dictation, preparing medical reports and summaries, patient histories, operative notes, manuscripts and correspondence; planning, organizing, coordinating and controlling projects.
3. Provides historical reference by developing and utilizing filing and retrieval systems; maintaining patient records; recording meeting discussions.
4. Generates revenues by completing direct patient and third-party billing; monitoring accounts receivables; initiating collection calls and reminders.
5. Secures information by completing database back-ups.
6. Maintains patient confidence and protects operations by keeping information confidential.
7. Maintains office supplies inventory by checking stock; anticipating needs; placing and expediting orders; verifying receipt.

Experience

2-5 Years

Level

Junior

Education

Master of Science

Description :

1. Performed duties of the secretary including answering phones, greeting patients, scheduling appointments, and entering daily billing.
2. Typed departmental reports, communications, and policy and procedures.
3. File departmental records, correspondence reports.
4. Obtain insurance information from patients in order to obtain coverage, deductibles, etc.
5. Prepared presentations In charge of office computer equipment In charge of office budget Interview patients in order to complete documents, case histories, and forms such as intake and insurance forms.
6. Operate office equipment such as voice mail messaging systems, and use word processing, spreadsheet, and other software applications to prepare reports, invoices, financial statements, letters, case histories and medical records.
7. Perform bookkeeping duties, such as credits and collections, preparing and sending financial statements and bills, and keeping financial records.

Experience

10+ Years

Level

Senior

Education

Bachelor Of Science

Description :

1. Assist Engineering Department Staff in editing/proofreading reports including Design Reviews, Value Engineering Reports, Budget Packages, Master Plan Reports, Commissioning Reports and Facility Assessment Reports.
   
2. Organize and maintain all departmental files.
3. Input timesheets for entire department and maintain log of all job hours.
4. Coordinated meetings/luncheons on-site and off-site.
5. Composed correspondence on behalf of Department Manager as required, and distributed mail.
6. Prepared Statement of Qualifications and Requests for Proposals for federal, state and municipal agencies for Kitchell's Engineering Department in InDesign.
7. Coordinated with staff for technical verbiage to provide complete proposals.

Experience

5-7 Years

Level

Executive

Education

Business Administration

Description :

1. Responsible for guest registration and ensuring that guests were in the database with accurate information.
2. Organized meetings and scheduled meeting rooms, arranged room set-ups, and prepared meeting agendas.
3. Prepared handouts and booklets for the speaker at meetings and developed PowerPoint presentations based on information and visuals needed for the meetings.
4. Attended meetings, took accurate minutes or notes, and distributed to attendees.
5. Created and designed media for marketing pieces distributed through email and application forms loaded onto the hospital website.
6. Established and took charge of processes for cash, check, and credit card payments.
7. Trained staff on computer software, answered questions, and developed in-service as needed.
8. Performed written communication by creating business correspondence, completing contracts, and proofreading written materials.

Experience

10+ Years

Level

Senior

Education

Nursing

Description :

1. Enter staff hourly rounding and leadership rounding into database, including maintaining several Excel files while meeting deadlines for reports.
2. Communicate with Center of Hope staff and Indianapolis law enforcement Detectives, Crime Lab and Prosecutors regarding statistics, releasing evidence, medical charts, forensic photography and other highly confidential data.
3. Organize and schedule meetings for staff, ability to multi-task, assist with fund-raising efforts Superior knowledge of computer programs, including: MS Word, Excel, and PowerPoint.
4. Work as a unit liaison for staff and route any questions they have to managers.
5. Keep attendance and FMLA records for 250+ employees, complete attendance warnings.
6. Compile and edit monthly meeting minutes for three managers, type correspondence.
7. Maintain employee files including new employees & termination files.

Experience

10+ Years

Level

Senior

Education

Master of Science

Description :

1. Answered multi-line telephone, transferred calls, requested medical records, scheduled follow- up appointments.
2. Ordered office supplies, worked on monthly reports, faxed, emailed.
3. Assisted patients in their outpatient rooms and also helped the patient undress if assistance was necessary, took vital signs as well.
4. Assisted the recovery nurse with taking vital signs and would then assist the patient back to their room after the procedure was done.
5. Observed their vital signs and provided them with liquids to consume.
6. Would assist the patient to the restroom as well as providing assistance to get dressed.
7. Helped in a post-anesthesia care unit (PACU) as a recovery technician.

Experience

2-5 Years

Level

Junior

Education

Education Medical

Description :

1. Assistant to nurse manager of 175 team members.
2. Maintain nurse managers calendar, and assist with meeting preparation and taking minutes as needed.
3. Assist Emergency Department director, assistant nurse manager and educator as needed.
4. Maintain strictest confidentiality and adhere to HIPPA guidelines for protection of patient and team member privacy.
5. Listening to questions or concerns that patients voice while in the department or afterwards by telephone, and finding resolution or directing them to the proper person for follow up.
6. Maintain numerous audits of departmental daily and monthly data for ED management and hospital administration.
7. Tracking of team member attendance to ensure that time cards are accurate for submission to payroll and management.
8. Assist with scheduling conflicts and critical staffing needs of department.

Experience

7-10 Years

Level

Management

Education

Bachelor Of Science