Director of Learning and Development Resume
Summary : As a Director of Learning and Development, responsible for partnering with internal customers and key stakeholders to lead the design, development, and facilitation of effective learning interventions aimed at addressing identified individual, team, and organization-wide performance gaps across all levels of the organization.
Skills : Leadership, Communication.
Description :
- Created and executed a Learning and Development strategy and annual priorities/ plan for own functional area.
- Developed and implemented a global plan of development interventions targeting all employees using multiple methodologies and platforms, leveraging the 70/20/10 development framework.
- Led a team of L&D managers and specialists in the operationalization of the strategy and plan with a global focus.
- Mentored and coached team members to ensure the continuous development of a strong pipeline of Learning and Development and HR professionals
- Facilitated forums, workshops, advisory boards, and other interventions across the company, fostering a culture of learning at ICON.
- Established key metrics and analytics to facilitate strategic decisions and to measure the ROI impact of L&D/ OD programs, interventions, and approaches.
- Partnered with leaders across the organization to provide thought leadership, consultation, coaching, and project management support for key strategic L&D and OD initiatives.
Experience
7-10 Years
Level
Senior
Education
B.Ed.
Director of Learning and Development Resume
Summary : As a Director of Learning and Development, proactively address and respond to issues by bringing key stakeholders together to assess root causes and performance gaps, implementing and supporting the implementation of appropriate interventions.
Skills : Instructional Design, Strategic Planning.
Description :
- Prepared and managed a budget that demonstrates return on investment through a dashboard of KPIs.
- Provided proactive consultative services and value-added recommendations for the business in partnership with HR Leadership.
- Proactively worked with the ICON University Senior Management team in the creation of the broader ICON University strategy.
- Proven experience in relevant discipline in Learning & Development or Education, ideally within a high volume/clinical training environment.
- Proven experience in managing a geographically dispersed team of managers and learning professionals.
- Understood enterprise-level transformational programs and experienced developing effective change management plans / OD interventions to address needs.
- Planned and executed the organization’s overall L&D strategy for leaders as well as employees.
Experience
10+ Years
Level
Management
Education
BBA
Director of Learning and Development Resume
Summary : As a Director of Learning and Development, experience consulting with diverse stakeholders on learning needs, designing and managing scalable learning experiences, strong knowledge of product management best practices, and making data-driven decisions to refine and optimize programs.
Skills : Needs Assessment, Project Management.
Description :
- Introduced new L&D programs on an ongoing basis to support changing strategic objectives.
- Anticipated and eliminated future skills gaps through incisive new L&D programming.
- Built relationships with third-party resources, vendors, and partners to implement innovative and experiential learning models.
- Created customized development plans.
- Offered hands-on coaching and guidance to leaders as a recognized L&D subject matter expert (SME).
- Collaborated with HR leaders to implement effective deployment and redeployment strategies.
- Contributed to regularly scheduled performance management processes.
Experience
7-10 Years
Level
Consultant
Education
BOD
Director of Learning and Development Resume
Summary : As a Director of Learning and Development, design and deliver L&D and OD and change management strategies, processes, and interventions that support the organizations ambition to be a high-performing organization responsible for engaging with key business / divisional stakeholders to drive Learning Culture and people capability development across diverse teams in IOA.
Skills : Technology Skills, Evaluation, and Assessment.
Description :
- Liaised with senior management and HR Head to align the overall learning and development strategy with the broader business goals of IOA.
- Oversaw training and talent programs to ensure they were contemporary, market-leading, and impactful.
- Partnered with internal stakeholders and liaised with external experts to offer rich learning programs.
- Designed and delivered programs/interventions under the Leadership Academy to enhance leadership skills at various organizational levels. Oversee training delivery for leadership layers.
- Supported talent imperatives like succession planning and hi-pot development.
- Coached the L&D team to develop, design, deliver, and evaluate high-impact learning interventions.
- Allocated and optimized L&D budget by managing partnerships with learning partners.
- Managed L&D data for analysis and ensuring alignment with business goals & vision.
Experience
7-10 Years
Level
Senior
Education
B.Psych
Director of Learning and Development Resume
Summary : As a Director of Learning and Development, responsible for the development and implementation of progressive learning experiences that will support the development of our people, and their ability to successfully perform their roles and expand their skills for future career development.
Skills : Change Management, Interpersonal.
Description :
- Identified new tools to enhance human capital capabilities across the organization.
- Commissioned and managed additional internal or external resources as and when required to ensure cost-effective delivery of agreed OD initiatives, and to design and facilitate in-house events (workshops, away days) as required.
- Prepared budgetary recommendations that meet departmental goals and provided for effective management of resources.
- Used lean product management approach to create world-class learning programs that are outcome-focused and manage adoption across target audiences.
- Worked hand-in-hand with multiple teams to implement experiences (learning tech team, L&D leads, guild leads, talent consultants, and other stakeholders.)
- Translated program usage data into actionable insights to shape learning strategy and roadmap, including the ability to make recommendations that are backed by demonstrable evidence.
- Closed tracking of KPIs and timely recommendations to ensure targets are reached.
Experience
10+ Years
Level
Management
Education
BOD
Director of Learning and Development Resume
Summary : As a Director of Learning and Development, acts as a learning consultant and works collaboratively with end-users, internal clients, L&D leaders, and other stakeholders to understand learning needs and translate them into a learning strategy, vision, and roadmap.
Skills : Human Resources, Project Management.
Description :
- Identified and worked with vendors and external partners to manage and enhance learning experiences, where needed.
- Drove learning innovation by championing user research and staying up to date on learning trends and advances.
- Led continuous improvement initiatives to identify new ways to better serve learners and drive higher business impact.
- Expert working with lean product management techniques and best practices.
- Demonstrated ability to drive learning adoption that supports organizational growth.
- Expert managing vendors and holding them to account.
- Developed and implemented a global L&D strategy aligned with business objectives and employee development goals.
Experience
7-10 Years
Level
Consultant
Education
BOD
Director of Learning and Development Resume
Summary : As a Director of Learning and Development, responsible for driving the strategic direction, design, implementation, and evaluation of learning and development initiatives across our organization.
Skills : Training Programs, Instructional Design.
Description :
- Identified emerging trends, best practices, and innovative approaches in training and development to drive continuous improvement.
- Designed, developed, and delivered a wide range of L&D programs, including onboarding, leadership development, technical skills training, sales training, and compliance training.
- Partnered with subject matter experts, internal stakeholders, and external vendors to create and deliver engaging and impactful training content and materials.
- Oversaw the execution and delivery of L&D programs globally, ensuring consistency, quality, and effectiveness.
- Established key performance indicators (KPIs) and metrics to measure the impact of training on employee performance, productivity, and engagement.
- Collaborated with HR business partners, department heads, and regional L&D leads to ensure alignment of training initiatives with business needs and priorities.
- Led and mentored a team of L&D professionals, providing guidance, support, and development opportunities.
Experience
7-10 Years
Level
Senior
Education
BBA
Director of Learning and Development Resume
Summary : As a Director of Learning and Development, collaborate closely with senior leadership, HR teams, and key stakeholders to identify learning needs, develop comprehensive learning solutions, and measure the impact of L&D programs.
Skills : Blended Learning, Learning Management System.
Description :
- Reported any suspected information security violation or breach, and completed all periodic mandatory security trainings by guidelines.
- Led the assessment of organizational needs and the design, implementation, and evaluation of programs that facilitate the professional development and continuous learning of team members.
- Established and managed the learning management system (LMS) to ensure efficient delivery, tracking, and reporting of all training and development activities.
- Collaborated with department heads and managers to identify training needs and develop scalable solutions that support the growth and development of employees across all levels of the organization.
- Oversaw the budget for the learning and development department, ensuring resources are allocated effectively to support strategic initiatives and maximize return on investment.
- Facilitated high-impact leadership development programs aimed at preparing high-potential employees for future leadership roles within the organization.
- Developed and maintained a network of external training and development providers to ensure the organization has access to the latest learning resources and methodologies.
Experience
10+ Years
Level
Management
Education
BHR
Director of Learning and Development Resume
Summary : As a Director of Learning and Development, responsible for identifying the training needs and developing cost-effective training initiatives to achieve the goals and also monitor, in coordination with Departmental Heads, the correct application of policies, standards, and procedures.
Skills : Interpersonal and communication skills.
Description :
- Innovated and implemented unique learning initiatives, such as mentorship programs, cross-functional team projects, and industry-specific simulations, to enhance experiential learning opportunities.
- Directed and oversaw the Learning and Development Community of Excellence (COE) that works in conjunction with HR Business Partners to deliver exceptional training solutions to support business objectives.
- Focused on delivering and measuring a positive impact and overall return on training investment dollars and managing within the approved departmental budget.
- Provided leadership and mentored to learning and development team and direct reports. Set expectations and effectively managed team contribution, performance, and engagement within the team and with internal WM customers.
- Forecasted and monitored Learning and Development budgets as appropriate.
- Responsible for all learning and development capabilities within the enterprise and ensures appropriate resource availability to design, develop, and deliver effective training solutions aligned with WM strategy.
- Supported and promoted the alignment of learning with the organization’s strategic vision and values, understanding clearly how the organization must evolve, and taking internal and external trends and influences into consideration.
Experience
7-10 Years
Level
Consultant
Education
BBA
Director of Learning and Development Resume
Summary : As a Director of Learning and Development, design and implement comprehensive learning and development strategies aligned with the organizations goals and objectives to enhance employee skills, performance, and job satisfaction.
Skills : Lifelong learning, Mindful leadership.
Description :
- Ensured utilization of technology to deliver the right learning, at the right time and in the right way.
- Developed and oversaw implementation of the overarching training and development strategy, in conjunction with CHRO.
- Collaborated with Human Resources and other stakeholders on innovative staff educational experiences.
- Collaborated with external partners to ensure that educational offerings were developed and launched successfully, with a goal of best-in-class education and leadership offerings.
- Created and monitored key measures of success for all training programs (professional and technical) and solutions and put in place plans for continuous improvement based on feedback mechanisms, testing, competency evaluation, and ongoing analysis of key metrics.
- Played a critical role in implementing learning organizational development and talent management initiatives within the organization.
- Led the implementation, monitoring and ongoing maintenance/enhancement of L&D employee opinion survey action steps.
Experience
10+ Years
Level
Management
Education
BOD
