A Director of Restaurant Operations is hired to oversee the daily operations of the restaurant and work with other managers. Typical roles and responsibilities are listed on the Director of Restaurant Operations Resume as – planning, directing, and coordinating restaurant operations, overseeing client bookings, and reservations for offsite catering events, supervising all restaurant activities and ensuring compliance to all company standards, maintaining an optimal level of sanitary procedures for all food handling, administering the performance of all service staff, evaluating all restaurant operations, providing training to all employees, preparing estimates of all food and beverage costs, and ensuring compliance to all security procedures and designing strategies to protect all employees.
Those seeking to work in this capacity should mention on the resume the following skills and abilities – excellent organizational and leadership abilities, outstanding communication and people skills, knowledge of the industry’s legal rules and guidelines, solid knowledge of performance operation metrics, and multitasking skills. Most people working in the foodservice industry have a bachelor’s degree and relevant work experience.
Objective : An energetic manager with years of hospitality experience who demonstrates the ability to work with the associates and lead by example. Acquired an extensive background in Hotel Operations with a strong emphasis in Food and Beverage. I consistently strive to reach financial goals and provide a positive guest experience.
Skills : Hotel Restaurant Management, Task Force Manager, Coordinated Hotel Renovations, Management Company Transitions, Microsoft Office, Excel, ProfitSage, Regional Director Of Multiple Hotels.
Description :
Supervised the operation of 4 different restaurant concepts.
Responsible for their inception including the construction phase of the facilities.
Supervised construction, oversaw the installation of equipment, set up all vendor accounts, and hired and staffed employees for all 4 locations.
Responsible for obtaining all permits to open all 4 restaurants.
Created and customized the point of sales systems for each restaurant.
Responsible for the daily operations of each establishment which included: labor, inventory control, cash control, facility maintenance, vendor relations, and supervision of 65 management and staff employees.
Insured the compliance of local, state, and federal laws.
Experience
2-5 Years
Level
Junior
Education
Bachelor Or Science
Director of Restaurant Operations Resume
Headline : Responsible for Utilizing interpersonal and communication skills to lead, influence, and encourage others; advocating sound financial/business decision making; demonstrating honesty/integrity; leads by example.
Skills : Fluent in Russian, Planning Skills.
Description :
Sought after by ownership to develop and train on designed systems with goals of opening a 15,000 square foot second facility in Phoenixville, PA.
Worked with Chefs and ownership to create organized systems for food, wine and beer recipes, cost outs and procedures.
Worked with all purveyors on cost structuring and timely deliveries.
Accomplished lowering food cost by 4% as well ticket times out of the kitchen allowing the small facility to turn tables faster therefore increase sales.
Opened up a second floor dining and bar area, doubling capacity as well as increasing sales significantly.
Managed the front of house servers, bartenders and support staff to realize and appreciate their job duties creating a family type atmosphere where everyone was accountable for their duties.
Completely responsible for day to day operations and training of current management on the operational duties they were hired to oversee.
Experience
5-7 Years
Level
Executive
Education
Associate Of Science
Director of Restaurant Operations Resume
Summary : Director of Restaurant Operations with 21+ years of experience in the service industry. Dedicated manager with a strong work ethic; ability to build lasting client and associate relationships. Experienced in sales, operations and cost control. Adept at communicating effectively with customers, vendors and staff. Able to motivate employees to perform to their maximum potential. Good organizational and planning skills; adaptable; enjoy new challenges.
Skills : .Training Skills, Multitaking.
Description :
Enhanced food and beverage revenues by instituting associate incentive programs.
Chosen as part of the opening management team for the newly constructed 225 room, 50,000 sq.
convention center hotel.
Created and implemented security controls, cashiering standards, and requisitioning procedures to open the estimated $1.5 million in beverage revenues at the convention center and at the hotel.
Recruited, hired, and supervised, the opening team for the food and beverage department.
Trained the opening food and beverage team of bartenders, room service waiters, and outlet servers, while continuously motivating them in service standards and hotel standards.
Oversaw multi-units that were underperforming before my onboarding.
Experience
10+ Years
Level
Senior
Education
Bachelor Of General Studies
Director of Restaurant Operations Resume
Objective : To obtain a challenging Director of Restaurant Operations position where I can grow and maintain stability while taking advantage of my interpersonal, organizational and leadership skills to their utmost extent.
Skills : Operational Skills, Developing Skills.
Description :
Led 75 progressive culinary and management team members in a rapidly growing multi-unit concept.
Oversaw project planning for three restaurant restorations; successfully converted the restaurants' looks and established kitchen efficiencies for The Mardis Gras Deli, The Courthouse Grill, and Tip Top Bistro.
Drove profit increase of 30+% to achieve $4.5 million in sales; transformed outlets by introducing new menu concepts, marketing tactics, and promotions and establishing consistent, focused staff training.
Boosted revenues and expanded catering venues by establishing a popular cooking school concept.
Cut labor costs by 35+% by effectively utilizing capacity planning and strict operations management.
Increased buying power and reduced food costs by coordinating purchasing with four sister outlets.
Accepted this assignment despite the decline experience by private clubs; increased sales the first year and posted a 17% sales increase in the first full year of operation managing the 75 employees.
Experience
2-5 Years
Level
Executive
Education
MS
Director of Restaurant Operations Resume
Headline : As a Director of Restaurant Operations, responsible for Encouraging and building mutual trust, respect, and cooperation among team members, and also Achieving and exceeds goals including performance goals, budget goals, team goals, etc.
Skills : Team Work, Multitasking.
Description :
Privately-held investment group created to develop and operate various real estate investments within the Southeast.
Directly trained in excess of 300 staffs and 15 managers.
Developed the following manuals for restaurant operations: Standardized Recipes, Policy & Procedure, Local Store Marketing, and Catering.
Directed and coordinated Room Service, 2-full bars, plumber Restaurant, and Palms Cafe.
Revitalized and developed the bluEmber dining room; A popular and favorite local destination.
Improved public perception and increased local business.
Implemented management accountability programs that identified key performers who warranted promotion and development.
Experience
5-7 Years
Level
Executive
Education
Bachelors
Director of Restaurant Operations Resume
Summary : Responsible for Working alongside chefs, managers, and staff from partner restaurants and venues to execute flawless events demonstrating the power of workforce development programs.
Skills : Developing Skills, Leadership.
Description :
Trained justice-involved youth in customer service and food service operations for our large-scale pop-up events.
Led restaurant front-of-house and back-of-house operations during pop-up dinners that employ justice-involved youth.
Assisted in the hiring of restaurant staff as we establish new locations across the country.
Trained restaurant staff (train the trainer) in locations nationwide to employ and train justice-involved youth on an ongoing basis.
Partnered with the National Director of Programs and local market staff to ensure youth are being trained and supported in a holistic manner.
Led and fostered a culture of inclusivity, patience, and respect with a focus on creating an environment where interns can thrive.
Built restaurant training materials and exercises, as needed, for local markets in accordance with Caf Momentum's best practices.
Experience
10+ Years
Level
Senior
Education
Bachelor Of General Studies
Director of Restaurant Operations Resume
Objective : Performance-driven Director of Restaurant Operations that has taken new and established restaurants to Best in Class Status by leading and inspiring employees to understand the restaurant story and why this restaurant is special. Excel at creating the structure to operate a successful restaurant, effective in managing product and labor cost with the skill to motivate and lead employees to excel at their positions.
Skills : Operational Skills, Leadership.
Description :
Start-up private portfolio created to develop and operate new cash flow businesses within real estate owned in the southeast.
Established employee policies and procedures in manual formats, along with daily operations guidelines.
Budgeted goals, daily sales reports, labor, inventory, and purchasing guidelines.
Worked with construction crew as we built our new venue in Anaheim.
Worked closely with the Chef to redesign and implement a profitable menu that stayed true to the original concept developed in the early days of design.
Ensured maximum departmental profit through monitoring labor costs, having full responsibility for payroll control, and achieving established annual Winning Metrics as applicable.
Communicated and coordinated effectively with all managers and other department heads as appropriate.
Experience
2-5 Years
Level
Executive
Education
MS
Director of Restaurant Operations Resume
Objective : Responsible for ensuring compliance with food handling and sanitation standards, and also Establishing and maintaining open, collaborative relationships with employees, and ensures employees do the same within the team.
Skills : Team Work, Leadership.
Description :
Reduced food cost from 29.9% to 26.72 %.
Responsible for marketing as well Accomplishments I trained at the following places: A&W Restaurants, Dearborn Michigan.
Provided visible leadership to management and employees while generating a restaurant atmosphere focused on great hospitality where the expectations of the guests are exceeded routinely.
Attained the financial objectives of the business through effective management of people, product, service, and facility processes, including a focus on the revenue and profit components.
Helped develop policies and procedures to ensure the achievement of goals related to cash flow, revenue growth, and cost of goods sold, labor costs, and other operating expenses on a daily basis.
Managed budget and follows-up daily on the operating numbers.
Reviewed and utilized historical data of banquet operations to ensure successful present and future department operations.
Experience
2-5 Years
Level
Junior
Education
Bachelor's Of Arts
Director of Restaurant Operations Resume
Objective : Highly creative leader, with exceptional experience achieving budgeted goals and creating a unique guest experience. Develop strong managers and satisfied associates. Excel in start-up and turn-around situations.
Skills : Multitasking, Training Skills.
Description :
Conducted P&L performance analysis and troubleshoots areas of interest while assisting in developing appropriate solutions to identified problems and opportunities.
Ensured all management and employees are focused on exceeding guidelines related to food quality and excellence, facility cleanliness, maintenance practices, and service procedures.
Ensured that Regional Managers, General Managers, and Executive Chefs recruit, hire, train and retain high-quality employees and management.
Conducted performance evaluations and recommend promotions or corrective actions where appropriate.
Conducted all necessary inspections and audits; develops and implements plans of action.
Ensured that operational and training standards are consistently followed and executed.
Responded to guest concerns, both written and verbal, with the ability to creatively solve problems.
Experience
2-5 Years
Level
Executive
Education
MS
Director of Restaurant Operations Resume
Objective : To obtain a Director of Restaurant Operations position utilizing my skills in an extraordinary setting with a company that is passionate about food, beverage, service, and entertainment.
Skills : Customer Service, Operational Skills.
Description :
Estimated food, liquor, wine, and other beverage consumption in order to anticipate amounts to be purchased or requisitioned.
Maintained service and sanitation standards in restaurant, bar/lounge, and room service areas.
Ordered and purchased equipment and supplies.
Established challenging, realistic and obtainable goals to guide operation and performance.
Developed business goals and creates appropriate development plans.
Integrated objectives, opportunities, and resources to achieve business goals.
Identified and addressed financial opportunities as needed.
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