DMV Clerk Resume Samples

A DMK Clerk or Department of Motor Clerk is a frontline administrative professional responsible for assisting individuals with various motor vehicle-related transactions and documentation. A well-written DMV Clerk Resume mentions the following core duties and responsibilities – processing vehicle registration and title applications, issuing driver’s licenses, collecting fees, verifying and maintaining accurate records, explaining regulations and procedures to customers, ensuring compliance with state laws, and handling inquiries. Additionally, a DMV Clerk resolves customer’s issues and collaborates with law enforcement agencies to address compliance matters.

Hiring employers prefer to hire applicants with the following skills – exceptional customer service skills, attention to detail, the ability to work efficiently within a regulatory framework, strong organizational and multitasking abilities, the ability to work in a fast-paced environment, excellent communication skills, the ability to provide clear explanations of procedures, and regulations; and proficiency in using computer systems and knowledge of relevant state motor vehicle laws, and regulations. A high school diploma or GED is typically the minimum education requirement for this position. Training in customer service and administrative procedures is often provided on the job.

DMV Clerk Resume example

DMV Clerk Resume

Summary : As a DMV Clerk, provides administrative support and excellent customer service to individuals seeking vehicle and driver-related services at the Department of Motor Vehicles (DMV).

Skills : Customer Service, Data Entry.

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Description :

  1. Assisted customers with vehicle registration, driver's license applications, and other related transactions.
  2. Verified and processed required documentation for vehicle registrations and driver's licenses.
  3. Collected and processed fees for services provided.
  4. Scheduled appointments for driver's license tests and other services.
  5. Provided accurate information and guidance to customers regarding DMV procedures and regulations.
  6. Responded to customer inquiries and resolved disputes or complaints promptly.
  7. Kept apprised of all current federal and state laws regarding vehicle title processing.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Consultant
Education
Education
GED


DMV Clerk Resume

Objective : As a DMV Clerk responsible for serving the public in all areas having to do with the renewal, titling, and associated work in obtaining a Motor Vehicle License Plate and exercising independent judgment and initiative as well as tact and diplomacy in the performance of work.

Skills : Detail-Oriented, Communication Skills.

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Description :

  1. Greeted and assisted customers in a friendly and professional manner.
  2. Served as the operator of the Motor Vehicle License Plate Agency.
  3. Processed all license plate renewals and title work.
  4. Made daily deposits of state money and prepared daily work for submittal to Raleigh.
  5. Prepared monthly notary reports and submits these to the Town Administrator.
  6. Performed all other duties as described in the NC Motor Vehicle License Plate Agency Standard Operating Procedures.
  7. Collaborated with other DMV staff to ensure efficient and effective operations.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Entry Level
Education
Education
GED


DMV Clerk Resume

Objective : As a DMV Clerk responsible for performing the processing of vehicle registrations. Handles the legal transfer of documents for the Department of Motor Vehicles. Verifying the costs for the accounting department, including equipment add-ons.

Skills : Organizational Skills, Problem-Solving.

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Description :

  1. Processed all new and used vehicles for registration in the state in which they will titled.
  2. Prepared title documents to verify the customer’s purchase agreement.
  3. Submitted daily legal transfer work to the Department of Motor Vehicles.
  4. Verified the funds have been collected and the correct lienholder paid before processing title.
  5. Maintained a system to verify out-of-state titles.
  6. Compiled and maintained a complete list of all outstanding title work.
  7. Reported to management on the status of any missing or problem titles.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Fresher
Education
Education
GED

DMV Clerk Resume

Objective : As a DMV Clerk responsible for print analyzing, and distributing reports as requested by management. Handling incoming calls from dealer representatives and customers related to titling.

Skills : Knowledge of DMV Regulations, Cash Handling.

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Description :

  1. Collected DMV paperwork for car deals.
  2. Ran DMVDESK logbook daily to ensure due dates are met.
  3. Processed wholesales and sends title work to purchaser or auction.
  4. Maintained the record of outstanding title transfers and kept accurate progress notes.
  5. Examined and confirmed vehicle titling paperwork and chain of ownership documents for accuracy and completeness.
  6. Reviewed DMV logbook to clear RDF/sent/ bundled.
  7. Assisted with other administrative tasks and projects as needed.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
GED

DMV Clerk Resume

Summary : As a DMV Clerk examines the motor carrier permits, registrations, insurance, and tax certificates, vehicle identification numbers, verifications, and titles.

Skills : Time Management, Computer Literacy.

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Description :

  1. Processed transfers of ownership paperwork within DMV regulations.
  2. Processed and completed sale and title work for auction/wholesale sales as backup.
  3. Maintained inventory of in-house plates and stickers.
  4. Kept updated abreast of title regulations and attended seminars held by local licensing bureaus and available training on title regulations.
  5. Able to exercise sound judgment in making decisions in conformance with laws, regulations, and policies.
  6. Established and maintained effective working relationships with employees, Town officials, and the public.
  7. Reconciled DMV schedule weekly, following up on titles.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Senior
Education
Education
GED

DMV Clerk Resume

Summary : As a DMV Clerk, responsible for contributing to the success of our dealerships by effectively processing paperwork to ensure a seamless experience for our guests. It impacts whether we become our guest's favorite place to purchase, lease, or service their vehicle.

Skills : Customer Service, DMV.

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Description :

  1. Processed title paperwork for all new and pre-owned vehicle retail transactions.
  2. Processed title paperwork for all Wholesale and Dealer Trade transactions.
  3. Prepared tax and title documents for all out-of-state transactions.
  4. Submitted all authorized title transfers to the Texas Department of Motor Vehicles.
  5. Worked closely with various out-of-state titling services, State DMV, Auctions, and any other regulatory agency.
  6. Assisted in processing car deal contracts and related vehicle sales documentation, ensuring accuracy and timeliness.
  7. Maintained a professional appearance and a neat and organized work area.
Years of Experience
Experience
10+ Years
Experience Level
Level
Management
Education
Education
GED

DMV Clerk Resume

Objective : As a DMV Clerk processes daily accounting transactions including, but not limited to, used vehicle purchases, wholesalers, and processing DMV transactions efficiently and accurately. Require to frequently reconcile various schedules related to DMV fees, Lien Payoffs, and Wholesale Receivables.

Skills : Motor Vehicle Registration, Motor Vehicle Titles.

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Description :

  1. Provided accurate information, monthly, to ensure is supplied with accurate, timely financial information in compliance with the standards.
  2. Ensured all legal documents were received and accurate, ensuring title or valid payoff information was received.
  3. Requested smog and/or VIN verification, when applicable.
  4. Entered registration information into CDK to collect proper fees at the time of resale.
  5. Kept up to date on DMV renewal notices and alert the Rental Department of loaners with upcoming registration expiration.
  6. Reviewed any titling problems with the responsible managers and provided a monthly titling cheat sheet for missing documentation.
  7. Assisted with the filing of inventory and deal jackets and also, run errands to the Bank, Post Office.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Entry Level
Education
Education
GED

DMV Clerk Resume

Headline : As a DMV Clerk responsible for ensuring the accurate and efficient processing of vehicle titles by verifying title information is correct, maintaining knowledge of current laws regarding vehicle titles, and interacting with customers and regulatory agencies to resolve title issues.

Skills : Detail-Oriented, Communication Skills.

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Description :

  1. Thoroughly reviewed all documentation presented by customers, and analyzed each customer’s needs to identify the most appropriate, efficient service solution.
  2. Researched files and automated records as necessary to ensure applications were processed correctly and completely.
  3. Accurately processed customer applications for all transactions, according to established policies and procedures.
  4. Effectively addressed difficult transactions and/or upset customers and advised customers of the availability of alternative services.
  5. Effectively applied knowledge of Motor Vehicle Laws, regulations, and operational policies and procedures consistently and accurately.
  6. Received performance feedback and made changes and improvements in my performance.
  7. Processed transactions in an efficient and timely manner as directed by management by limiting idle time, and maximizing total time in service when working the front counter. Utilizes time efficiently.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
GED

DMV Clerk Resume

Summary : As a DMV Clerk, responsible for meeting company timelines in processing titles and resolving title issues. Understanding and following the corresponding state title processing guidelines.

Skills : Organizational Skills, Problem-Solving.

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Description :

  1. Used the automated system or other established methods to accurately calculate, collect, and reconcile fees and taxes. 
  2. Balanced cash drawer and ensures proper accountability of all monies according to policy and procedures.
  3. Ensured assets are properly maintained and secure at all times following guidelines.
  4. Reported any suspicious or potentially fraudulent or criminal activity to CSMA management, and Law Enforcement Division as outlined in agency procedures.
  5. Appropriately followed all established safety practices, and promptly reported any customer or employee incidents or unsafe work practices to appropriate management personnel.
  6. Performed document preparation as assigned in compliance with established policies and procedures.
  7. Consistently responded to customer inquiries and requests in a professional manner within company timelines.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Senior
Education
Education
GED

DMV Clerk Resume

Summary : As a DMV Clerk responsible for performing a wide range of administrative and office support duties associated with vehicle documentation, such as titles. Greeting and engaging with customers and fellow team members to ensure customers are treated professionally and courteously which will ensure 100% customer satisfaction.

Skills : Knowledge of DMV Regulations, Cash Handling.

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Description :

  1. Processed vehicle title paperwork accurately and efficiently according to state regulations and dealership policies.
  2. Verified the accuracy of all title documents and resolved any discrepancies promptly.
  3. Prepared and submitted title applications, registrations, and other necessary documentation to the appropriate agencies.
  4. Coordinated with financial institutions, lien holders, and other third parties to obtain necessary documentation for title transactions.
  5. Maintained and organized records of all title documents and transactions, ensuring completeness and accuracy.
  6. Communicated effectively with customers, internal staff, and external partners to provide updates on title status and address any concerns or questions.
  7. Kept up-to-date on changes in title laws and regulations to ensure compliance and mitigate risk.
Years of Experience
Experience
10+ Years
Experience Level
Level
Management
Education
Education
GED