E Commerce Product Manager Resume Samples

Description :

1. Worked closely with cross-functional teams, including Sales, Marketing, Operations, and Engineering to identify opportunities to improve our current offerings, record best practices, conceive and develop new products & solutions. 
2. Developed and maintained a deep understanding of online marketplaces, e-commerce tools, and processes.
3. Collaborated with cross-functional teams to define and build playbooks (best practice blueprints).
4. Provided effective solutions and services to customers and executed the product roadmap, ensuring that it helped deliver the business goals and client needs.
5. Worked closely with the Engineering team daily to act as a product evangelist internally, advocating for the effective usage of playbooks by the operations/delivery teams.
6. Managed the product backlog and made data-driven decisions to prioritize features and enhancements.
7. Created and owned a cross-functional product management roadmap and backlog, prioritized based on business and consumer needs, level of effort, and available resources.

Experience

10+ Years

Level

Management

Education

BMarketing

Description :

1. Prioritized features and functionalities based on user needs and business impact. Align the strategy with key stakeholders across different Product Areas.
2. Collaborated with cross-functional teams (engineering, UX, business) to define product requirements, user stories, and user flows.
3. Ensured a user-centric approach to product development.
4. Monitored key product metrics and gathered user feedback to analyze product performance and identify areas for improvement. Run experiments to test hypotheses.
5. Fostered relationships with cross-functional teams and stakeholders spanning across geographies. 
6. Communicated the product outlook, roadmap, and progress to all parties involved.
7. Developed and executed a comprehensive go-to-market strategy for the product.

Experience

5-7 Years

Level

Executive

Education

BMarketing

Description :

1. Worked directly with the internal team, external clients, and consultants to understand the goal.
2. Worked with the internal team to develop the best solution.
3. Managed new product development and feature roadmap from planning to implementation.
4. Collaborated with cross-functional teams, including Technology, Marketing, Customer Service, Graphic Design, Merchandising, and Finance and Operations.
5. Coordinated for all the phases of the Product Development Cycle- sprint planning, UAT testing, hypothesis.
6. Led the implementation and optimization of key features such as product discovery, checkout, and payment methods.
7. Generated detailed documentation and requirements conveyed by creating effective user stories, and functional requirements.

Experience

7-10 Years

Level

Senior

Education

BMarketing

Description :

1.  Worked in a fast-paced, fluid environment where priorities shift regularly.
2. Responsible for communicating with and influencing functional and technical teams.
3. Worked in a collaborative, cross-functional, modern software design and development team.
4. Anticipated and balanced the needs of multiple stakeholders, then is responsive in meeting those needs.
5. Applied business and marketplace knowledge to advance the organization’s goals.
6. Collaborated and built partnerships and worked collaboratively with others to meet shared objectives.
7. Developed and delivered multi-mode communications that clearly understand different audiences' unique needs.

Experience

7-10 Years

Level

Consultant

Education

BCompSci

Description :

1. Painted a compelling picture of the vision and strategy that motivates others to action.
2. Related openly and comfortably with diverse groups of people.
3. Made sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.
4. Learned through experimentation when tackling new problems, using both successes and failures as learning fodder.
5. Adapted approach and demeanor in real time to match the shifting demands of different situations.
6. Worked in close partnership with cross-functional partners/stakeholders, leading eCommerce enhancements and new feature/capability buildout from conception to completion.
7. Drive the vision and strategy for your product(s), ensuring teams are working towards that vision and the wider business is aware and aligned.

Experience

7-10 Years

Level

Senior

Education

BSc CS

Description :

1. Provided inputs and support to business cases as needed to justify investments.
2. Determined the right features for a product to ensure its effectiveness within the market.
3. Oversaw product backlog management and prioritization in alignment with product strategy and roadmap.
4. Prepared product business requirements, user stories and use case documents with prioritized features and corresponding justification.
5. Worked with external 3rd parties to plan and implement projects and deliver new opportunities.
6. Used customer feedback, UX inputs, and site analytics to identify customer and conversion pain points and guide enhancements.
7. Expert in concerning the competition, tracking industry trends, and the competitive landscape.

Experience

7-10 Years

Level

Consultant

Education

BSc CS

Description :

1. Defined and helped execute A/B tests and experiments to improve customer interactions, user experience, and engagement.
2. Understood our users and customers and the data about how they engage on our site to inform roadmap items.
3. Developed and refined product positioning tailored for e-commerce channels to effectively target and resonate with online audiences.
4. Analyzed and optimized pricing structures for e-commerce products to maximize profitability and competitiveness in the online market.
5. Understood the competitive landscape and developed positioning, messaging, and materials that highlight our strengths and value propositions.
6. Collaborated closely with cross-functional teams, including product development and e-commerce specialists, to identify target markets, enhance product features, and drive customer retention and loyalty.
7. Mapped out the online buyer's journey to optimize messaging at each stage, facilitating increased conversion rates and reduced cart abandonment.

Experience

10+ Years

Level

Management

Education

BMar

Description :

1. Created and delivered sales enablement materials tailored for e-commerce platforms to empower sales teams and drive revenue growth.
2. Planned and executed high-impact Go-to-Market campaigns to drive product awareness and adoption.
3. Developed and implemented an internal communication strategy to disseminate e-commerce-specific updates, market insights, and performance metrics effectively.
4. Implemented and managed a product roadmap for E-Commerce and digital Marketing technology, deriving insights from data to drive innovation across websites, mobile apps, and loyalty programs.
5. Conceived and drove the creation of new features and functionalities with a “voice of the customer” mindset.
6.  Led digital technology projects within an agile environment, effectively managing timelines, budgets, and risks.
7. Collaborated with the IT team and external partners to draft requirements documents, user journeys, wireframes, and SOPs for product launches and enhancements/updates.

Experience

5-7 Years

Level

Executive

Education

BSc CS

Description :

1. Utilized robust analytics and data sets to measure product success and identify new opportunities for improvement.
2. Led the charge of analyzing and evaluating the end-to-end B2B digital customer journey, identifying pain points and areas for improvement.
3. Developed and implemented strategies/roadmaps to enhance the overall customer experience, focusing on ease of use, personalization, self-service, and efficiency.
4. Handled multiple projects simultaneously while ensuring accuracy and timelines are not compromised.
5. Developed a deep understanding of the brand, our expertise, customers, and products to present a compelling online shopping experience and maximize revenue and conversion.
6. Collaborated with marketing, merchandising, personalization, recommendations, digital UX, content, product management, and staples digital solutions teams to ensure a seamless and integrated digital customer experience.
7. Worked closely with the sales team to understand customer needs and translate them into effective digital solutions.

Experience

7-10 Years

Level

Senior

Education

BBA

Description :

1. Partnered with product and technical teams as an SME, communicating requirements when development is required.
2. Utilized analytics and customer feedback to make data-driven decisions that positively impact the digital customer experience.
3. Implemented key performance indicators (KPIs) to measure and report on the success of digital customer experience initiatives.
4. Provided training and support to internal teams to ensure a customer-centric mindset and adherence to best practices in digital customer experience.
5. Provided leadership over the strategic direction of Global eCommerce Products across all touch points including strategy product roadmap product design front-end technical development launch and ongoing optimization Partner.
6. Collaborated closely with stakeholders from the various departments across the corporation to understand how to adapt and evolve the strategy of our Global e-commerce Products based on key drivers (cost savings revenue generation increased direct share).
7. Led the team(s) responsible for the development of the vision and definition of Global eCommerce products by connecting multiple complex guest touch points technology strategy business drivers and business value with a Guest-first focus.

Experience

5-7 Years

Level

Executive

Education

BMarketing