General Service Manager Resume Samples

A General Service Manager is responsible for effective supervision and administration of the General Services division including purchasing, financial transactions, and budgeting. While the duties are determined by the type of the organization, the following are certain core tasks mentioned on the General Service Manager Resume – supervising staff organization, and development, evaluating the need to fill vacant positions, recommending changes to allocated positions, researching and preparing recommendations and reporting to the department director; overseeing the development, inspection, and enforcement of standards by which materials are procured, establishing departmental programs and budgets for the maintenance, replacement, and improvement of materials or equipment.

The nature of the job demands the following skills – comprehensive knowledge of general procurement laws, practices, and procedures; knowledge of sources, suppliers, and substitutions; familiarity with inventory recordkeeping, and knowledge of strategic planning principles. The job requires a bachelor’s degree in business, accounting, or public administration.

General Service Manager Resume example

General Service Manager Resume

Headline : Looking to obtain a challenging leadership position, Were able to utilize my creative problem solving and lean management skills to the fullest with a stable and profitable organization.

Skills : Excel, PowerPoint, And Words, Inventory Management.

Description :

    1. Coordinated, developed, and implemented departmental policies and regulations pertaining to the general services functional areas of purchasing, supply inventory, property, food service, insurance, and/or public and private sector real property management.
    2. Recommended operational performance standards, work load measures, and key management indicators to assist in evaluating general services functional areas in regions, districts, institutions, community-based facilities, central operations services, and/or agencies statewide.
    3. Identified statewide operational problems in the implementation and maintenance of general services support functions and recommends solutions for optimum resolutions or agencies statewide.
    4. Performed on-site analyses of specific general services operational and/or management problems of regions, districts, institutions, community-based facilities, or agencies statewide and recommends solutions for optimum resolutions.
    5. Recommended and evaluated operating and management systems for purchasing, supply inventory, property, food service functions and/or public and private sector real property management at the department, district, institutional and/or statewide agency levels.
    6. Provided advice to region, district, institution and agency staff on problems in the areas of purchasing, supply inventory, property, food service, insurance, and/or real property management.
    7. Responsible for accurate and timely receipt processing of all purchase request.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Criminal Justice


General Service Manager Resume

Headline : Experienced Branch, Sales, Service and Fabrication manager with strong leadership and relationship- building skills. Strong mechanical aptitude and organizational skills. Advanced skills in the following: Client account management Staff training/development Employee scheduling Policy/program development Consistently meeting goals Cross-functional team management Production procedures Fast learner Business development experience.

Skills : Customer Service, Computer, Communication, Data Entry, Time Management, Phone, Record Keeping.

Description :

    1. Oversaw and managed day to day functions of the service and fabrication department with up to 45 employees including shop and field operations.
    2. Responsible for maintaining monthly sales budget up to one million dollars in sales monthly while managing expense budgets.
    3. Managed multiple product lines for service and warranty repairs including Detroit Diesel on-highway operations, MTU off-highway operations, Allison on/off-highway operations, Deutz engines, Hyster forklifts, and Stewart & Stevenson built oilfield equipment.
    4. Responsible for hiring all service department employees as well as controlling all disciplinary and compliance issues while mentoring new and advancing employees.
    5. Oversaw rental equipment and contracts and ensure rental units for power generation, air compression, and material handling are ready for rental.
    6. Verified all invoices.
    7. Reviewed transaction codes and classification for accuracy.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Masters Of Business Administration


General Service Manager Resume

Objective : To excel in a challenging position where I can use my leadership and team building skills within a forward thinking company that will assist in my development, expand on my knowledge and abilities, and allow me the opportunity to contribute to the company's growth and development.

Skills : Mental Health, Assessments, Counseling.

Description :

    1. Oversaw service department functions in five locations, including supervision of 40 employees throughout the Tri-State Area.
    2. Developed and closely monitored yearly budget and set service department goals.
    3. Dealt extensively with major company accounts to ensure customer's needs were met.
    4. Worked in unison with manufacturers to increase computer based communication and system interoperability.
    5. Established and maintained computer training program.
    6. Increased service revenues by 10 to 12% over prior year's earnings.
    7. Directed activities of workers engaged in testing new equipment and recommended purchase or rejection of equipment.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
MS

General Service Manager Resume

Objective : To obtain a General Service Manager position in a fast-paced environment that utilizes my education and experience with the aim of making a significant contribution to a respected organization.

Skills : Management Skills, Multitasking.

Description :

    1. Responsible for overseeing Service Operations for a Multi Franchise Dealership Group- Hyundai, Mazda, Honda, & Pontiac. 
    2. Staffed and trained over 25 Technicians.
    3. Dealership was awarded Mark of Excellence Award, Presidents Award, Elite Award, and Star Program Award based on Service and Parts Sales & CSI achievements and performance SFE winner every quarter.
    4. Focused on forecasting sales, establishing realistic goals, and motivating the team to meet and surpass profit and unit objectives.
    5. Responsible for all advertising initiatives in the Service & Parts Department for the Dealership Group.
    6. Responsible for all the expense analysis, budgeting, and setting up vendor accounts, and negotiating contracts.
    7. Responsible for running Daily Meetings and one-on-one staff training.
    8. Implemented regularly scheduled Training Programs, evaluated staff performance, and provided feedback to increase productivity.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
MS

General Service Manager Resume

Objective : Fostering great working relationships with all managers along with their teams towards achieving departmental financial goals, Supporting ASMs with visiting customers on-site to build relationships and issue resolution.

Skills : Management Skills, Multitasking.

Description :

    1. Provided outstanding customer service, coached and developed sales associates' behavior based on observation.
    2. Priced integrity audits, set sales, markdowns, and clearance.
    3. Checked stockrooms for holds and damages daily, shortage prevention.
    4. Checked and packaged all RTV by the date required.
    5. Met with all associates in departments to advise of any sales, special events, promotions,s and any changes in the business.
    6. Provided ongoing coverage, follow up with contacts via telephone, fax.
    7. Maintained accurate and precise account of employees' work hours to distribute proper payroll.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
Masters In Public Administration And Affair

General Service Manager Resume

Headline : Experienced General Service Manager with a diversified background encompassing several retail functions such as management of sales and support staff, visual merchandising, warehouse management, and buyer.

Skills : Planning Skills, Multitasking, MS office.

Description :

    1. Analyzed sales figures by product and product line and determine what stock is needed based on sales trends.
    2. Communicated with corporate buyers and advises them of what merchandise works best in this market.
    3. Conducted interviews for prospective employees, extend offers, provides training, and will do corrective counseling when necessary.
    4. Forecasted sales for the month and year based on statistics and trends.
    5. Cooperatively worked with Promotions person to coordinate special events as in Bass Pro's presence in the National Wildlife Turkey Federation annual meeting.
    6. Assigned duties to team leaders in the departments.
    7. Attended product training so to better provide customer service and product knowledge in selling.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Junior
Education
Education
Bachelors

General Service Manager Resume

Headline : Seeking a challenging General Service Manager position within a professional environment that will provide an opportunity for growth and career advancement.

Skills : Planning Skills, Multitasking, Business Management.

Description :

    1. Attended numerous seminars from our Management Trainer as a review.
    2. In charged of all 4 Service Branches including 3 Branch Managers and over 40 technicians plus our Technical Trainer and 3D Technicians.
    3. Met with manufacturers (Sharp, Canon & 3D Systems) on a consistent basis to keep abreast of new equipment, programs, and training available to the entire staff.
    4. Did all service personnel acquisitions for the entire coverage area.
    5. Put together all monthly numbers from the previous month to assure a certain standard was maintained.
    6. Ran Customer Service Training for the entire company and Management Training for my Management Team.
    7. Did Quarterly Business Reviews with Major Accounts in Fraser footprint.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Associates In Electronic Engineering

General Service Manager Resume

Objective : Management General Service Manager position in the Maintenance and Repair industry. To apply acquired skills, supervisory talent, and industry experience. Opportunity to contribute in an environment that is goal-driven, promotes teamwork, and personal achievement.

Skills : Managing Skills, Multitasking, Training Skills.

Description :

    1. Oversaw staff of 4 department managers and 95 employees.
    2. Maintained communication with factory and engineering groups for Detroit Diesel, MTU, Allison, EMD, and Deutz product lines as related to service.
    3. Organized technician training, recruiting, and development.
    4. Insured location meets safety and environmental compliance standards.
    5. Managed prior to reassignment to General Service Manager of the I-10 service group.
    6. Coordinated Hunting Department Efforts for special sales like the Fall Hunting Classic, Turkey Tab, Father's Day Sale, etc.
    7. Responded to customer concerns in face-to-face encounters and also in writing Supervises between 25-30 employees in the Hunting Department and when the Manager on Duty, there are up to 75 employees in the store on that one shift.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
General Education Diploma

General Service Manager Resume

Summary : Overseeing all hiring for technicians along with facilitating initial training of all new partners, Performing annual and semi-annual reviews of ASMs.

Skills : Customer Service Centered, Sales Experience, And A Professional Communications Trainer, Purchasing Agent, Chef, And Food Catering Director, Hiring Director.

Description :

    1. Reported to the General Manager with responsibility for providing outstanding customer service! Responsibilities included Service Department advertising, financial reporting to American Honda and Ownership groups, and maintaining customer service scores above District, Zone, and National levels.
    2. Handled installation and maintenance of dealer and Honda computer systems and kept current with the Reynolds and Reynolds and ADP operating systems.
    3. Accounted for all property maintenance and for all service and property purchasing Supervised 12 Technicians, four Service Advisors, and a six-person detail shop.
    4. Maintained Technician and Service Advisor training above Honda standards.
    5. Assisted in instituting Honda Excell Program (Exceeding Customer Expectation Levels for Life) and became validated in the program.
    6. Kept and maintained inventory, weekly ordering of products.
    7. Increased preventative maintenance service program by 50% in year two.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Business Administration

General Service Manager Resume

Objective : Successful at building and leading high-performance operating teams in a demanding environment. Manages large projects, improves continuous processes, manages pre-and post-project issues, and initiates a change to enhance value-added solutions. Operational excellence initiatives are met by reducing operating costs and maximizing productivity levels. Government Secret Security Clearance.

Skills : Inventory Management, Supervisor, Machine Maintenance.

Description :

    1. Helped successfully maintain and run the restaurant.
    2. Ordered, audited, maintained our p&l, interviewing, hiring, and training.
    3. Maintained food safety levels.
    4. Helped improve the profitability of the store and increased sales.
    5. Organized main service department and branch service departments including training initiatives, manufacturer relations, and service department metrics.
    6. Led a team to develop and maintain oilfield products PM maintenance program.
    7. Scheduled technicians and manage time off for employees.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
G.E.D