Lead Sales Associate Resume Samples

Just as the name suggests, the Lead Sales Associate will lead the Sales team of an Organization. Essential duties listed on the Lead Sales Associate Resume are – identifying the needs and wants of the customer, tracking potential customers, providing necessary information about the product and services and its features, answering to customer’s inquiries, training sales staff, reaching the sales quota of the company, ensuring high level of customer satisfaction, going an extra mile to drive sales handling and dealing with escalated issues pertaining to returns and exchanges; and cross-selling products.

Successful resumes mention skills and abilities such as – customer service orientation, cash handling skills, salesmen ship, staying abreast with latest marketing techniques, a good understanding of sales principles, and familiarity with inventory procedures. Most candidates either have a bachelor’s or associate’s degree in the field of marketing or sales.

Lead Sales Associate Resume

Summary : Retail Lead Sales Associate with more than 12 years in the retail industry. Areas of expertise include sales, customer relations and inventory management. I am great with customers, good on in house and POS computer systems and experienced in cash and credit card handling. To obtain a long term career with a company that offers advancements and successful practices.

Skills : Customer-oriented, Computer Literate, Active Listening, Retail Sales, Personable, Credit Card Transactions, POS Systems Knowledge, Stocking

Description :

  • Operated a cash register for cash, check and credit card transactions with[100]% accuracy.
  • Stocked and replenished merchandise according to store merchandising layouts.
  • Cleaned and organized the store, including the checkout desk and displays.
  • Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
  • Handled all customer relations issues in a gracious manner and in accordance with company policies.
  • Shared best practices for sales and customer service with other team members to help improve the store's efficiency.
  • Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
  • Followed merchandising guidelines to present visually appealing displays.
  • Mentored new sales associates to contribute to the store's positive culture.
Years of Experience
Experience
10+ Years
Experience Level
Level
Consultant
Education
Education
BS Business Administration


Keyholder/Lead Sales Associate Resume

Headline : Skilled Key holder/Lead Sales Associate with 5-years of experience and success. Focuses on increasing customer satisfaction and sales. While maintaining a calm, professional demeanor under pressure. Dedicated Customer Service Representative motivated to maintain customer service satisfaction and contribute to company success. Highly motivated to exceed in customer service.

Skills : Detail-oriented, Organization, Excellent Multi-tasker, Strong Communication, Flexibility, Computer Literacy

Description :

  • Effectively met all sales and profit targets communicated clear expectations.
  • Trained team in business acumen to deliver sales and expense goals using prescribed tools and resources.
  • Supported the future growth of the company through effective recruitment, selection, and on-boarding of store leadership teams.
  • Recognized and rewarded behaviors through the sponsorship of company-wide performance incentive programs.
  • Maintained store performance through consistent and effective coaching and feedback.
  • Partnered with regional management of stores to create individual development plans that support performance needs and career growth for direct reports.
  • Resolved all customer issues in partnership with human resources and regional managers of stores.
  • Partnered with store operations and merchandising to carefully balance inventory issues.
  • Effectively utilized reports to analyze and impact business trends for district stores.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Bachelor Of Science in Business Administration


Lead Sales Associate/ Key Holder Resume

Objective : Motivated Lead Sales Associate/ Key Holder with high and positive energy and great communication skills. Customer service and sales expert who identifies customer needs and delivers effective solutions to problems. Committed to providing high-quality customer care to create a positive experience. Personable and professional under pressure with motivated; energetic nature. Experienced to work independently or as part of a group. Leadership ability and works well under pressure.

Skills : Ms Word, Customer Service, Retail Management, Cashier, Fluent In Conversational Spanish, Sales Management, Sales Presentations

Description :

  • Operated a cash register for cash, check and credit card transactions with 95% accuracy.
  • Stocked and replenished merchandise according to store merchandising layouts.
  • Cleaned and organized the store, including the checkout desk and displays.
  • Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
  • Handled all customer relations issues in a gracious manner and in accordance with company policies.
  • Educated customers about the brand to incite excitement about the company's mission and values.
  • Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
  • Mentored new sales associates to contribute to the store's positive culture.
  • Fostered a positive work environment by consistently treating all employees and customers with respect and consideration.
  • Recognized and rewarded outstanding work performance to cultivate a positive and collaborative customer service culture.
  • Created strategies to develop and expand existing customer sales, which result in a 10% increase in monthly sales.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Bachelors in Political Science

Lead Sales Associate Resume

Objective : Accomplished and energetic Lead Sales Associate/Senior Buyer with a solid history of achievement in daily goals. Motivated leader with strong organizational and prioritization abilities. Areas of expertise include good communication skills, accomplishing work on time and typing. To further my career with a growth-oriented company that will allow me to utilize my experience and knowledge.

Skills : Supervisory Team Leader And Player, Collaborator, Organizer, Time Manager, Motivator, Problem Solver, Responsible, Resourceful, Results Driven, Written And Verbal, Communicator, Analytical, Futuristic Thinker

Description :

  • Supervised sales associates in the functions and duties of retail sales to include presenting customers with information about products, guiding customers in their purchases, offering suggestions and advice on which products fit customers' needs, upselling by convincing customers to purchase higher quality products and accessories to complement purchases.
  • Assisted and intervene with difficult customers in a calm manner, striving to defray tension and bring about a favorable outcome.
  • Authorized and sign for refunds and overrides; counting registers; and assembling and delivering bank deposits safely.
  • Assisted in maintaining strict cashier accountability, key control, and adherence to company security practices and cash control procedures.
  • Monitored cash levels and made appropriate drawer pulls as directed by the store manager.
  • Effectively applied sound management principles by monitoring cameras for unusual activities related to customers and employees, if applicable.
  • Responsible for opening, closing and operating the retail facility to include, but not limited to, cash handling and deposits as governed by operations control standards.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Business Administration

Lead Sales Associate Resume

Headline : Proven Lead Sales Associate with demonstrated ability to execute sales and exemplary guest service while motivating employees to exceed expectations. Skill proficiencies include the following: Cash handling, Sales execution, Merchandise presentation, Guest service, Employee supervision, Time management, Conflict resolution, Price management, Problem solving, Store appearance.

Skills : Customer Service, Customer Relations, Keyboarding, Reliability, Telephone Etiquette, Cleaning, Management, Employee Training, Team Development, Asset Management, Cash Handling, 10 Key, Punctual, Computer Literate, Problem Solver

Description :

  • Maintained financial integrity of the store, effectively managing and balancing a $500 cash bank and ensuring sales associate banks were balanced and deposited.
  • Demonstrated customer service by greeting every store guest, providing product information, suggestive selling, and ensuring guest satisfaction.
  • Executed store sales by up-selling products, selling the grand canyon promotional blanket and stocking the sales floor continually to ensure item representation.
  • Received in-store training to become an assistant manager, including store-to-store transfers, mail orders, and drop shipments.
  • Assisted in performing annual inventory, including item counts, counting observation, and sales floor/stock room preparation.
  • Prioritized distribution and delivery of merchandise pick to expedite key items to the sales floor, arranging visual displays, and engaging sales associates to bundle apparel.
  • Supervised 2-3 employees, motivating the store team to improve sales, guest service, and store appearance while handling employee concerns.
  • Supervised associates to maintain sales floor presentation and updating or changing out merchandise setups.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Accounting

Front End Lead Sales Associate Resume

Headline : Reliable and punctual Sales Associate who possesses an excellent work ethic and more than 5 years in retail. Areas of expertise include inventory, cash management and exceptional customer service. To be considered and obtain an available position with a company that needs an individual with retail sales and management experience and/or in addition to office administration and supervisory skills.

Skills : Quick Learner, Organized, Perfectionist, Multi-tasking, Great Telephone Etiquette, Interpersonal Communicator, Office Administration Techniques, Filing Systems

Description :

  • Greeting and welcoming customers, associates, collegiate staff and faculty.
  • Utilizing, analyzing, updating and reconciling companies computerized information systems.
  • Assisting customers with selecting products, suggesting alternative products, and explaining products.
  • Preparing order forms and completes the order process for out of stock merchandise.
  • Operating a cash register by processing transactions via cash, credit, debit or in house account charge and reconciles employee cash drawers.
  • Cross-training in all operational aspects of the company from the bookstore, coffee shops, and cafeteria.
  • Determining the pricing for the sale of products and merchandise in the coffee shops and cafeteria based on the company's set profit margin.
  • Providing customer service and assist with the escalation of issues to ensure client satisfaction.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Diploma

Lead Sales Associate Resume

Headline : An experienced team player, bringing enthusiasm and energy into group efforts. Quickly learn procedures and methods. Over 5+ years of experience in Lead Sales Associate. To secure a position in a company that allows me the opportunity to utilize my skills and offer room for growth and development.

Skills : Microsoft Office, Power Point, Basic Computer, Customer Service, Register, Caregiving, Deposits, Leadership, Interpersonal, Supervisory

Description :

  • Responsibilities include authorizing and sign for refunds and overrides, counting register, making bank deposits.
  • Assisting in maintaining strict cashier accountability, key control, and adherence to company security practices and cash control procedures.
  • Monitoring cameras for unusual activities (customers and employees), supply cashiers with change when needed.
  • Completing all required paperwork and documentation according to guidelines and deadlines as assigned, skills used the ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
  • Knowledge of cash handling procedures including cashier accountability and deposit control.
  • Following company policies and procedures as outlined in the standard operating procedures manual, employee handbook, and company communications.
  • Working as a team member to provide the highest level of service to customers.
  • Opening and closing the store, including counting cash, opening and closing cash registers and creating staff assignments.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Diploma

Front End Lead Sales Associate Resume

Objective : Personable Front End Lead Sales Associate dedicated to providing the highest level of customer service. Outgoing, and efficient with the capacity to multitask. Motivated Sales Associate with over 4 plus years of retail experience in a fast-paced, team-based environment. Excelling at customer satisfaction and retention. Pre and post-sales support specialist. Flexible and hardworking in deadline-driven environments. Patient and empathetic with extensive background of 4 plus years in conflict resolution and customer care. Customer service professional seeking a management role. Skilled in training staff and establishing rapport with clients. Self-motivated with exceptional communication and computer capabilities.

Skills : Customer Service/Relations, Scheduling, Product Knowledge, Project Management, Inventory Control Procedures, Time Management, Store Planning And Design

Description :

  • Following the company work processes to receive, open and unpack cartons and totes.
  • Stocking merchandise, rotating and facing merchandise on shelves and build merchandise displays.
  • Ordering zones and dropping shipment categories, following prescribed ordering practices, as assigned by the Store Manager.
  • Maintaining register countertops and bags, implementing register countertop plan-o-grams.
  • Operating cash register and flatbed scanner to itemize and total customer's purchase.
  • Helping to maintain a clean, well-organized store and facilitate a safe and secure working and shopping environment.
  • Following company policies and procedures as outlined in the standard operating procedures manual, employee handbook, and company communications.
  • Opening and/or closing the store under specific direction of the Area Manager.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Bachelors in Political Science

Lead Sales Associate Resume

Summary : Highly organized, detail-oriented Lead Sales Associate with 8 plus years of sales experience, positive interaction, and customer service. Looking to grow with a company and contribute my expertise. Seeking a challenging career environment where strong communication, team work, problem solving, and leadership skills can be effectively utilized. Looking for a job opportunity where the experiences gained can be leveraged and shared with others in a team environment so that we can make a difference to the organization and its direction.

Skills : Management, Customer Service, Problem Solving, And Microsoft Office, Cash Handling, Microsoft Powerpoint, Retail, Sales, Inventory Management

Description :

  • Directing and executing planning, prioritizing and delegation skills to maximize the overall sales and profitability of an individual store location.
  • Developing maximum productivity through employee training and development as well as proper scheduling to the needs of the customer.
  • Training associates on merchandising procedures adhering to plan-o-gram instructions, display of correct signage, and acceptable in-stock position of required frames, lenses and contact lenses.
  • Implementing, managing and reinforcing quality customer service to include: prompt greetings, professionalism, selling standards to include the point quality check, exercise judgment in achieving unbeatable price guarantee and dispensing guidelines.
  • Creating a climate of security and integrity to control inventory shrink from both internal and external theft.
  • Controlling inventory through auditing paperwork such as special orders, inter-store merchandise transfers, return policies, and the monitoring of damaged and defective product in both the lab and retail areas.
  • Monitoring and enforcing company cash handling policies and procedures to include petty cash as outlined in accounting sop, and submit required financial documents accurately and on schedule.
  • Maintaining facility to corporate standards including building, equipment, parking lot and grounds as well as safety rules, OSHA requirements, hazardous material handling, and waste disposal.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Senior
Education
Education
Diploma in Advanced Studies

Lead Sales Associate Resume

Summary : Lead Sales Associate with over 11 plus years of experience working in customer service related fields ranging in many different areas. Have extensive sales training involving reading customer reactions and overcoming objections to the product being sold, as well as helping the customer make an informed decision. Over 10 years of experience in the management field including teamwork strategies, scheduling, and understanding employee needs to create a rewarding work environment. Basic skills include cash handling, bank deposits, day to day paperwork, and managing business expenses.

Skills : Microsoft Word, Type 45 Wpm, Fluent In Conversational Spanish, Sales Management, Sales Presentations, Educator

Description :

  • Coaching and developing the sales associates in assessing customer needs and right fitting the customer with the total technology solution.
  • Working with the sales associates to problem solve customer issues.
  • Working with store management in opening, closing and operating the retail facility, including but not limited to cash handling and deposits as governed by operations control standards.
  • Completing accurate paperwork and transactions according to company policies and procedures.
  • Assisting with inventory counts as needed assist in maintaining store appearance and merchandising standards.
  • Assisting with all functions within a retail store in compliance with wireless vision policies and procedures.
  • Assisting in other tasks, duties, or projects as assigned by management.
  • Responded to customer inquiries, leveraging consultative sales strategy and sophisticated knowledge of all products and marketing initiatives.
Years of Experience
Experience
10+ Years
Experience Level
Level
Consultant
Education
Education
Diploma in Advanced Studies