Sales Floor Team Leader Resume Samples

Sales Floor Team Leader leads supervise and manages the sales effort of the company. The sales leader apart from overseeing the sales associates and sales personnel are indulged in various tasks such as – participating in sales development programs, implementing and evaluating sales plans, promoting sales excellence, developing powerful sales strategy, training and motivating sales floor staff, achieving sales target, nurturing positive relationship with top accounts, setting sales targets, and managing sales budget.

Candidates interested in this line of activity should demonstrate sales expertise, leadership, time management, strategic planning skills, result-orientation, communication skills, computer competencies and supervisory skills. The minimum qualification expected on the Sales Floor Team Leader resume includes a degree in business administration, marketing, sales management or other closely related fields.

Sales Floor Team Leader Resume

Summary : Sales Floor Team Leader, offering 7 years of experience in a retail setting. respectful and acts with integrity, able to leads by example by building a healthy team culture. Recognize and demonstrate excellent customer service skills, which increase guest loyalty and make profitable sales.

Skills : Sales, Client Relations, Customer Service, Retail, Merchandising.

Description :

  • Supervising, training and coaching the sales floor team members on service and presentation expectations.
  • Driving in-stocks by ensuring both regular and sale merchandise is pulled and stocked from the backroom to keep the sales floor full.
  • Ensuring ads are set on time, accurately and maintained.
  • Ensuring team members are available and provide service in specialty areas.
  • Owned bike building process, ensuring bikes are built safely and timely and repairs are completed on all guest returns. 
  • Supervising the sales floor team members to ensure abandoned merchandise is restocked and damaged and rewrap merchandise is properly handled.
  • Supporting the transition process by planning pre-transition activities, following pre-transition merchandising guidelines to ensure all non-carryforward merchandise is out of the backroom, and working closely with the presentation team to get all sets done on time.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Senior
Education
Education
GED

Sales Floor Team Leader Resume

Summary : Upbeat and Self-motivated Sales Floor Team Leader with 10 years active experience in retail sales. Possess the determination to improve performance with the utmost sense of obligation and carefulness. Driven and results- focused professional seeking a customer service position in a fast-paced retail environment. Employs excellent leadership skills with multi-tasking strengths.

Skills : Customer-oriented, Active Listening, Payroll, Retail Sales, Scheduling, Computer Literate, Staff Motivation And Discipline, POS Systems, Knowledge Recruitment/mass, Hires/training, Merchandising, Organized, Stocking Process, Improvements, Skilled Problem Solver, Focused On Service, And Results in Personable Motivated Team Player

Description :

  • Managed and supervised ten personnel in a high-stress environment. In charge of setting, planning, and delegating tasks, sales plans, work schedules, and other admin duties. 
  • Recruited, interviewed, hired, trained all new team members for all soft lines departments.
  • Examined merchandise to verify that it was correctly priced and displayed.
  • Scheduled and led weekly store meetings for all team members along with peer and executive team.
  • Increased profits through effective sales training and troubleshooting profit loss areas.
  • Visual Merchandiser rolled out new mannequin transitions for all clothing departments.
  • Planned and executed daily tasks such as maintaining store brand and inventory levels, resulting in an 11% YTD sales increase.
  • Followed the food freshness standards, which included product rotation (FIFO), no expired or damaged product or product that was out of its temperature zone.
Years of Experience
Experience
10+ Years
Experience Level
Level
Management
Education
Education
High School


Sales Floor Team Leader Resume

Summary : Motivated Sales Floor Team Leader with 15 years of experience in a fast-paced, team-based environment. Bilingual self-starter with broad customer service background. Skilled in developing relationships and providing Exceptional individualized service. Efficient, accurate and detail-oriented customer service advisor with an innate drive to provide exceptional service

Skills : Management, Sales, Human Resources, Customer Service, Logistics, POS Systems, Loss Prevention, Heavy Equipment Operation, Visual Merchandising, Management, Training & Development, Sales, Sales Management

Description :

  • Worked with profit and loss reports to identify marginal progress and achieve quarterly and yearly budgets for the store.
  • Identified and qualified customer needs and developed sales strategies and negotiated profitable projects.
  • Built strong client relationships and provided high-value customer service.
  • Assisted outside sales reps in making product recommendations to customers and resolving product knowledge questions.
  • Assisted customers by determining needs and presenting appropriate products and services.
  • Handled customer inquiries via the telephone by providing accurate information regarding products and product applications and process telephone orders accordingly.
  • Assisted in sourcing products required by customers that are not available in the store and, upon approval, place order and follow up as necessary.
  • Recorded information on appropriate forms for proper completion of orders/requests, and process in a timely manner.
  • Documented and referred potential wholesale leads to the Manager and/or Sales Rep.
Years of Experience
Experience
10+ Years
Experience Level
Level
Consultant
Education
Education
BA

Sales Floor Team Leader Resume

Objective : Dedicated Sales Floor Team Leader with 3 plus years of experience in the Retail domain developing team members and driving positive sales metrics. Collaborates and relates well with others to accomplish work as a leader. Demonstrated record of success and high productivity.

Skills : Sales, Customer Service, Retail, Communications, Management, Training, Answering Phones, Faxing, Filing. Knowledge Of MS Word, Outlook, And Excel

Description :

  • Trained, coached, and motivated a dedicated sales floor team spanning 11+ departments in a 22+ million dollar per year store.
  • Planned, mapped, and executed weekly planogram/merchandise sets according to corporate brand standards.
  • Drove positive sales and guest experience metrics with purchase add-ons, service plans, and loyalty card applications.
  • Marketed guest loyalty card program and product promotions according to corporate brand standards.
  • Planned and completed the pricing markups, markdowns, and clearance according to corporate scheduling deadlines.
  • Oversaw the in-stocks/supply replenishment process for departments of responsibility.
  • Managed and executed all visual adjacencies for each department including all remerchandising and signing on a monthly basis.
  • Worked closely with the Store Team Leader to efficiently conduct store operations while maintaining direct communication with team members.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
BS


Sales Floor Team Leader Resume

Objective : Talented Sales Floor Team Leader with 4 years of experience in the Retail domain, effective at multi-tasking and maintaining a friendly attitude under pressure. As a business professional, my priorities circle around maintaining unmatched levels of productivity, organization, and success.

Skills : Excel, Excellent Communication, Microsoft Excel, Microsoft Word, PowerPoint, IOS, POS Systems, Wireless PDA And Printer Systems, RFID Scanners,

Description :

  • Assisting the guest when needing help with electronic items and help how to use them.
  • Working with logistics inventory and stocking merchandise in our stock room as well as work on caf pulls and working on online orders and made sure they were fulfilled.
  • Maintaining and keeping up to date with team member performances and coachings.
  • Cleaning and organizing the store, including the checkout desk and displays.
  • Assigning work to team members based on company needs, personal strengths and job requirements.
  • Prioritizing helping customers over completing other routine tasks in the store.
  • Fostering a positive work environment by consistently treating all employees and customers with respect and consideration.
  • Resolving all customer complaints in a professional manner while prioritizing customer needs.
  • Recognizing and rewarding the outstanding work performance to cultivate a positive and collaborative customer service culture.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
College

Sales Floor Team Leader Resume

Summary : Sales Floor Team Leader with 7 plus years of experience is seeking to obtain a challenging position in a progressive company offering an opportunity to fully utilize strong interpersonal skills through a rewarding experience.

Skills : Answering Phones, Faxing, Filing. Knowledge Of MS Word, Outlook, And Excel, Microsoft Office, IOS, POS Systems, Wireless PDA And Printer Systems, RFID Scanners, Customer Service, Documentation, Human Resources, Inventory Management, Training

Description :

  • Supervising and setting-up the weekly schedule for other employees to set up floor plans for each seasonal change-up.
  • Monitoring the sales flow and find ways to improve organizational and preparing maternity related events monthly assisted with front end responsibilities.
  • Responsible for the protection of company assets, providing customer service and oversight of front of store activities in accordance with all company policies and procedures, customer service duties to include greeting customers and assisting shoppers with their needs, work customer check out, refunds etc.
  • Training, coaching and mentoring the staff to ensure smooth adoption of the new program.
  • Implementing the innovative programs to increase employee loyalty and reduce turnover.
  • Assigning the employees to specific duties to best meet the needs of the store.
  • Instructing the staff on appropriately handling difficult and complicated sales.
  • Reporting to the District Manager regarding all store and staff issues.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Senior
Education
Education
College

Sales Floor Team Leader Resume

Summary : Sales Floor Team Leader with 8 years of experience is seeking to obtain a full-time position with an established company allowing me to utilize my managerial experience. I would like to acquire more experience working with case management, business development with the ability to expand.

Skills : Microsoft Office, IOS, POS Systems, Wireless PDA, And Printer Systems, RFID Scanners, Customer Service, Documentation, Human Resources, Inventory Management, Training

Description :

  • Formulated daily business plan and give direction to 20-30 team members.
  • Supervised and actively participated in the performance management process.
  • Providing recognition, coaching, and constructive feedback concerning performance, documenting, counseling and corrective actions, as well as writing and delivering annual performance.
  • Ensured ads, sales plans, and each visual adjacency are set accurately, timely and maintained.
  • Collaborated with the backroom team, presentation team, and in stocks team for upcoming transitions to ensure all merchandise is out of the backroom and stocked to drive profitable.
  • Executed the best practice with food handling and hazardous material cleaning.
  • Read, interpreted and used reports to plan work, improved speed, and accuracy and track pallets when needed.
  • Ensured tasks were prioritized and completed on time.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Senior
Education
Education
Associates

Sales Floor Team Leader Resume

Summary : Sales Floor Team Leader with seven years of experience is seeking to obtain a position in an Industry where my leadership skills, motivation, problem-solving skills, and conflict management skills will create a positive working environment in the organization.

Skills : Good Decision Making, Conflict Management, Customer Service, Good Communication, Very Friendly And Polite, Excellent Time Management, Hard Working, Team Player, Very Patient, Team Leader, Problem Solving, Proficient In Microsoft Office Suite, Forklift, Electric Pallet Jack, Order Picker Etc

Description :

  • Supervising, training and coaching the sales floor team members on service and presentation expectations.
  • Driving in-stocks by ensuring both regular and sales merchandise is pulled and stocked from the backroom to keep the sales floor full.
  • Ensuring the team members are available and provide service in specialty areas.
  • Verifying the dated products are rotated when stocking, remove all expired products from the floor.
  • Supervising the sales floor team members to ensure abandoned merchandise is restocked and damaged and rewrapped merchandise is handled properly.
  • Developing and maintaining the relationship with DSD vendors, hold vendors accountable to maintain appropriate in-stocks.
  • Partnering with the in-stock team to ensure on hand data integrity is being maintained through research for accurate replenishment.
  • Making sure all weekly signs and promotions are maintained and up to date.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Senior
Education
Education
MBA

Sales Floor Team Leader Resume

Summary : Sales Floor Team Leader with 12 plus years of experience and with strong cognitive skills, including problem analysis, decision making, financial analysis, conflict management and strategic planning. Able to delegate responsibility effectively and provide clear direction to others. Collaborates and relates well with others to accomplish work as a leader. Demonstrated record of success and high productivity.

Skills : Administrative Support, Customer Service, Program Manager, Quality Assurance, Receptionist, Client Relations, Problem Solver, Team Player, Customer Service, Documentation, Human Resources, Inventory Management, Training

Description :

  • Gaining $50 million club status for our store by contributing to overall sales and exceeding company expectations.
  • Alerting the company to incorrectly priced department leading to a large prevention of companies lost revenue, received recognition from the Target as well as product reps.
  • Nomination and recognition for top service award within the company group.
  • Maintaining a safe work environment for our team as well as customers.
  • Attending to customer needs and finding ways to build customer loyalty through high customer service standards.
  • Meeting and exceeding company sales goals as well as controlling payroll allowances monthly.
  • Maintaining department in-stocks and brand standards while controlling loss due to mismarked product signing and labeling.
  • Ensured a consistent great guest shopping experience by resolving issues and fostering customer service training.
  • Holding the team members accountable by coaching to maintain accuracy in all areas of the store and ensuring target.
Years of Experience
Experience
10+ Years
Experience Level
Level
Management
Education
Education
Certification

Sales Floor Team Leader Resume

Objective : Sales Floor Team Leader with 3 years of experience in the Retail domain, committed to furthering the growth of the business by using accessible resources to actively drive sales in an engaging and fast-paced environment.

Skills : Graphic Design, Photography, Printing, Management, Construction Management, TV Reporting/Editing/Photography, Hard Work Ethic, Self Motivator, Planning And Strategizing, Database Management, POS Systems Knowledge, Self Awareness And Accountability

Description :

  • Oversaw sales floor operations tasks that include pulling sales, meeting company appointed goal times that enable productivity, addressing brand opportunities (in-stocks, zone/recovery), replenishment, ensuring amazing guest service.
  • Actively drove sales through replenishment, maintaining the brand, increasing basket size through guest service, merchandising active/discontinued/clearance items onto the sales floor, setting sales planners that offer a variety of weekly promotions, informing guest on promotions that exist through company programs. 
  • Devised and executed the action plans for areas with negatively trending sales.
  • Actively checked in-stocks through research functions to ensure merchandise is stocked according to the store's on-hand count.
  • Pulled adjacency calendar two weeks in advance devising/executing action plan to ensure that all workload and/or transitions are completed on time.
  • Developed team members through extensive hands-on training, role-playing, quizzes the completion of their learning plan.
  • Sent daily communication that is inclusive of weekly goals and devising action plans for the department.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
High School