Hospice Director Resume Samples

The overall management, supervision, and operations of a Hospice facility are handled by the Hospice Director. The primary job associated with the role includes – overseeing the hospice team and ensuring quality care and treatment are provided to the residents. Other associated duties are listed on the Hospice Director Resume as – managing the daily operations of the facility, supervising staff, managing finances, monitoring patient care, ensuring compliance with state and federal regulations, overseeing the development of new policies that target patient care, and fostering relationship with other healthcare providers, and communities.

The most sought-after skills for this occupation include – a deep knowledge of hospice care, the ability to manage the healthcare team, strong communication and leadership skills, and exemplary organizational skills. The ability to think critically and strong emotional stability and intelligence are crucial for this role. Apart from possessing several years of experience working in the Managerial cadre, the applicant for this post should also have a Master’s degree in healthcare administration or a related field. License to practice in the state is also mandatory.

Hospice Director Resume example

Hospice Director Resume

Headline : As a Hospice Director, responsible for providing guidance and counseling to coordinators and Clinical Supervisors to assist them in continually improving all aspects of hospice care services, provided through organization personnel.

Skills : Patient Care, Nursing Staff Management, Hospice Care Service.

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Description :

  1. Provided help in assessment, planning, implementation, and evaluation of patient and family/caregiver care to all clinical personnel as indicated.
  2. Interpreted operational indicators to detect census changes and increases or decreases in volume that could impact staffing levels, revenues, or expenses.
  3. Hired, evaluated, and terminated organization personnel.
  4. Conducted annual evaluations on clinicians, or more frequently if indicated. 
  5. Responsible for Ensuring a multi-disciplinary approach to patient care is maintained that assesses and identifies all patient needs and communicates those needs to the designated Clinical Manager, primary nurse or clinician, and/or the patient's physician.
  6. Responsible for Developing, recommending, and administering organization policies and procedures.
  7. Responsible for Maintaining a consistent focus on Key Performance Behaviors (KPB) to drive favorable clinical and financial outcomes.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
BBA


Hospice Director Resume

Summary : As a Hospice Director, responsible for working very closely with the Chief Executive Officer, Administrative Team members, and Department Directors to implement strategic and tactical Hospice and Home Care services, related goals, and objectives, providing leadership and guidance to subordinate departments and employees, providing reporting and analysis concerning program volumes, impact, and CRHS market share.

Skills : CPR Certified, Understanding Of State And Federal Compliance And Regulations.

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Description :

  1. Led and managed subordinate departments and functional areas related to Hospice and Home Care leadership.
  2. Converted CRHS’s vision and goals into actionable plans and directions related to the operation of Hospice.
  3. Worked with the Administrative Team to develop, update, and implement the Hospice & Home Care strategic and annual plans.
  4. Established both short and long-term goals for Hospice prepared corresponding strategic and annual financial plans and ensured budget variances were within acceptable limits.
  5. Provided overall direction, management, development, and evaluations for the Hospice staff.
  6. Served on internal committees within the organization dealing with the Hospice and Home Care programs focusing on long-term and end-of-life care and services.
  7. Responsible for Collaborating with healthcare professionals to develop individualized care plans that prioritize patients' comfort, emotional well-being, and end-of-life wishes.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Senior
Education
Education
Hospice Director


Assistant Hospice Director Resume

Objective : As an Assistant Hospice Director, responsible for Providing department staff the opportunities to participate in staff development and regularly scheduling in-service programs, Providing new employees with an orientation specific to the department, and explaining the department's mission and goals and the importance of accomplishing them.

Skills : Ability To Manage Budgets, Knowledge Of Medical Terminology.

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Description :

  1. Provided leadership in the delivery of quality Hospice Care services and programs.
  2. Ensured that departmental quality, satisfaction, and regulatory compliance standards were consistently either met or exceeded.
  3. Managed monthly operating financials for Hospice and worked with the CFO or other members of finance to develop proactive remedial actions when necessary.
  4. Worked to continually improve the quality and timeliness of Hospice provided through the department or its service providers.
  5. Prepared, implemented, and managed all department policies and procedures and ensured their compliance with all federal and state laws and regulations.
  6. Maintained and updated CRHS’s Hospice policies and procedures and ensured these plans complied with CRHS policies and all related JCAHO requirements.
  7. Worked closely with the Administrative Team to recommend and maintain an organizational structure and staffing levels to accomplish CRHS’s operational goals and objectives.

Years of Experience
Experience
0-2 Years
Experience Level
Level
Fresher
Education
Education
BBA

Hospice Director Resume

Objective : As a Hospice Director, responsible for Leading, monitoring, and maintaining effective department operations in the area of ensuring effective and efficient department performance and high-quality service in accordance with the philosophy, goals, and objectives of Valley County Health System, reporting directly to the CEO and will oversee the department and its operations.

Skills : Policy Update, Training, Coordinational Skills.

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Description :

  1. Prepared and conducted probationary and annual employee evaluations that accurately reflect the employee’s performance during the evaluation period.
  2. Provided the employees with a summary of their strengths, areas for improvement, and developmental plan.
  3. Utilized technology to analyze and develop statistical measures of Hospice performance metrics, reports, and programs.
  4. Ensured the continuous survey readiness of all regulatory agencies, including the Joint Commission or other governmental agencies.
  5. Directed all aspects of department operations effectively and efficiently.
  6. Planned, directed, and evaluated the nursing care delivery system according to standards.
  7. Performed employee relations functions effectively to promote a positive work environment, influence retention, and enhance communication.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Junior
Education
Education
BBA

Senior Hospice Director Resume

Summary : As a Senior Hospice Director, responsible for Maintaining compliance with all local, state, and federal laws regarding licensure and certification of care center personnel and accreditation standards.

Skills : Hiring, Planning, Scheduling, and Communicational Skills.

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Description :

  1. Recruited and developed a qualified and productive workforce.
  2. Managed departmental financial operations.
  3. Performed and maintained documentation. Communicated effectively.
  4. Promoted and ensured patient and staff safety in all aspects of responsibilities.
  5. Directed clinical services and is accountable for adherence to federal, state, and local laws, accreditation, and company policies and standards for patient care services.
  6. Ensured the care center's compliance with all regulations, laws, policies, and procedures.
  7. Educated all staff members about state, federal, and accreditation requirements).
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
BBA

Hospice Director Resume

Objective : As a Hospice Director, responsible for Overseeing and directing the activities of the Clinical Manager and other staff in the provision and coordination of patient care, Implementing/maintaining appropriate clinician staffing levels. Ensures clinician productivity standards are met.

Skills : Patient Care, Nursing Staff Management.

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Description :

  1. Oversaw weekly IDG meetings and ensured the participation of all clinical staff. Ensured IDG policy and protocols were followed.
  2. Promoted and maintained standards for providing quality patient care by all staff of the care center.
  3. Ensured clinician orientation and pieces of training occurred per company standards.
  4. Provided oversight of the Performance Improvement Program and ensured completion of the documentation for tracking and trending reports.
  5. Provided oversight of and/or administered annual skills competency evaluation.
  6. Served as a member of the Professional Advisory Committee and Performance Improvement Committee.
    Adheres to company policies and procedures and HIPAA/Privacy Program, Compliance Program, and Code of Conduct and Ethics.
  7. Collaborated with the HSP Area Vice President of Clinical Operations and Regional Directors of Clinical Operations in the implementation of clinical operations standards and processes.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Freelancer
Education
Education
BBA

Hospice Director Resume

Summary : As a Hospice Director, responsible for monitoring and evaluating employee performance. Holds employees accountable for the attainment of defined goals and objectives, Executing effective performance redirection when needed.

Skills : Medication Administration, Communicational Skills.

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Description :

  1. Established, implemented, and evaluated health services that meet and promote the standards of quality and contribute to the total organization and philosophy.
  2. Served as the Hospice Manager for the purposes of meeting the Medicare Conditions of Participation.
  3. Coordinated and oversaw all direct and indirect patient services provided by clinical organization personnel.
  4. Provided guidance and counsel to coordinators and Clinical Supervisors to assist them in continually improving all aspects of home health care services, provided through organization personnel.
  5. Assisted Clinical Supervisors in managing clinical teams and planning.
  6. Assisted the Executive Director/Administrator in the preparation and administration of the organization's budget.
  7. Responsible for Developing employees through coaching, mentoring, and formal/on-the-job training and development opportunities.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
BBA

Hospice Director Resume

Objective : As a Hospice Director, responsible for Enforcing accountability in clinical performance, and using direct observation and coaching in the field, when needed, to provide education and tools to improve performance.

Skills : Interpersonal and communicational skills, Training, Nursing staff.

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Description :

  1. Coordinated with the agency’s supply vendors to ensure patient care needs are met in a timely manner. Reviewed supply utilization and provides reporting to the Hospice Director.
  2. Coordinated with the Hospice Director and participates in interviewing and hiring Hospice staff. 
  3. Monitored staffing ratios ensuring adequate and appropriate staffing for services.
  4. Allocated resources appropriately to ensure efficient service delivery during all hours of operation.
  5. Ensured monthly posting of staff schedule according to agency protocols and collective bargaining agreement.
  6. Responded to customer complaints within 24 hours of receipt.
  7. Assisted clinical staff in problem-solving related to routine service delivery, crisis, or other critical situations.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Fresher
Education
Education
BBA

Hospice Director Resume

Headline : As an Associate Hospice Director, responsible for assuring the quality and safe delivery of home health services provided through the Organization, Assisting in the development of organization goals.

Skills : Healthcare, Home care, Interpersonal and communicational Skills.

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Description :

  1. Conducted clinical performance evaluations annually, or more frequently if indicated.
  2. Oversaw the maintenance of patient clinical records, statistics, reports, and records for purposes of evaluation and reporting of organization activities.
  3. Assured proper maintenance of clinical records in compliance with local, state, and federal laws.
  4. Developed, implemented, and evaluated the orientation program for new organization personnel.
  5. Planned and implemented in-service and continuing education programs to meet the education and training needs of organization personnel.
  6. Assisted with the evaluation of organization performance via performance improvement program, productivity, and quarterly and annual reviews. 
  7. Responsible for Ensuring compliance with all local, state, and federal laws regarding licensure and certification of organization personnel and maintaining compliance with the ACHC Home Care standards.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Consultant
Education
Education
BBA

Hospice Director Resume

Objective : As a Hospice Director, responsible for Serving as a liaison to the Intake and Billing Departments, Troubleshooting problematic patient onboarding and claims processing issues, Providing medical oversight, guidance, and direction to the interdisciplinary hospice team, and ensuring high-quality and patient-centered care.

Skills : Patient Care, Planning, Collaborative Skills, Troubleshooting.

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Description :

  1. Monitored the quality and appropriateness of all services provided by your staff to ensure compliance and client satisfaction while ensuring adequate staff education, training, and evaluation.
  2. Responsible for Supporting the team, mentoring your Associate Director, and growing your office by keeping abreast of industry and community trends and referral opportunities.
  3. Monitored individual staff performance and completed formal performance evaluations of all members of the clinical team.
  4. Identified gaps in performance, coached for improvement, and initiated performance correction plans and disciplinary action, as needed.
  5. Used program data, conducted utilization and productivity analyses, and provided regular reporting to the Director of Hospice to ensure efficient use of agency resources.
  6. Promoted safe patient care practices. Reviewed patient care incident reports and initiated appropriate corrective action within 24 hours of the incident.
  7. Facilitated patient and employee scheduling/assignment in collaboration with Team Assistant(s) to ensure timely initiation of care.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Entry Level
Education
Education
BBA