A Hospital Liaison serves the hospital community by providing excellent patient care and establishing a close point of contact with physicians, hospital administration, and staff members. A well-drafted Hospital Liaison Resume mentions the following core duties – responding to general practitioner queries professionally, maintaining hospital databases, preparing medical documents for transfer, addressing the questions and concerns of patients, sorting and distributing mail and messages, compiling and coordinating patient feedback and information for physicians, and evaluating general practitioner procedures and patient process.
The resume should highlight the following skills – knowledge of hospital protocols and procedures, willingness to promote health and maintenance programs, the ability to create a safe and comfortable environment for patients, and staff; excellent communication skills, and a broad understanding of patient confidentiality laws. A nursing degree and knowledge of hospital protocols are mandatory for this role.
Summary : To obtain a marketing position for a high caliber healthcare company. Clinical liaisons admit new patients to a hospital or medical facility and serve as intermediaries throughout their treatment process.
Skills : Strategic Planning, Process Improvement, Hipaa, Sales, Customer Service, Care Transitions, Mergers Acquisitions, Quality Enhancement, Operational Excellence, Change Management.
Description :
Provided clinical care and support services at home for children and adults of all ages.
Worked to give people greater access to high-quality care that helps them live safely at home.
Served communities in 22 states from more than 300 offices.
Identified current and future clients and facilities in need of providing clients with a smooth transition when going home.
Built and maintained strong relationships with discharge planners, social workers and other hospital personnel, as well as patients and families.
Included market analysis, developing sales strategy, marketing plans, conducting sales calls, and evaluating results and effectiveness of sales activity.
Designed and executed sales and marketing plan improving on patient satisfaction, re-hospitalization rate, number and quality of referral received.
Focused on process improvement, change management, quality measures and revenue cycle management that produced an immediate positive financial impact on organization.
Created and maintained 2 of the top 10 accounts in the nation.
Experience
7-10 Years
Level
Management
Education
Bachelor Of Science
Hospital Liaison Resume
Summary : Dynamic professional dedicated to partnering with senior leadership to develop and achieve organizational strategic vision. Demonstrated success in managing key organizational projects and initiatives through collaboration and relationship building within all levels of organization.
Worked with vendors on all aspects of the event planning process.
Developed successful silent auctions for Wills Eye Balls 1999, 2000, and 2001.
Raised over $30,000.
Coordinated annual golf tournament.
Cumulative net proceeds were $120,000.
Designed spreadsheets for income and expenses; monitored event budgets.
Planned and implemented all aspects of Hospital's Annual Appeal, including solicitation of medical staff, grateful patients, and current donors.
Processed and acknowledged donor contributions on a daily basis.
Experience
10+ Years
Level
Senior
Education
Master Of Fine Arts
Hospital Liaison Resume
Objective : Desire to be able to give back to community by serving the people and helping to attack medical disparities. Establish a relationship and serve as a bridge between patients and their medical teams.
Skills : Type 60wpm, 10 Key By Touch, Can Operate All Office Equipment, Great Organizational.
Description :
Contracted in two local hospitals to help prevent readmission rates for Medicare patients.
Worked with KCQIC to fulfill a contract with CMS to provide a Transitions of Care Program in local hospitals.
Operated as the frontline of our program the first face that patients see.
Built a relationship with patients during their hospital stay that would last making them comfortable with our follow up process to insure lowering their readmission rate.
Scheduled these patients for home visits as well as attended some home visits.
Worked alongside with some Skilled Nursing Facilities and Home Health Agencies.
Designed to follow Medicare patients after they discharge from the hospital to help keep down hospital re-admission for any of the reasons that brought them to the hospital.
Connected patients with field coaches within our company that will visit with the patient in person then follow up with phone calls.
Experience
0-2 Years
Level
Entry Level
Education
MSSW
Hospital Liaison Resume
Summary : MSW with 4 years of experience in the healthcare setting working with diverse populations in discharge planning, utilization review, and sales/marketing. Have the ability to solve problems in a quick effective manner along with excellent decision making and time management skills.
Skills : Microsoft Office, Office Management, Event/Meeting Planning, General Accounting, Inventory Management.
Description :
Changed Interview of client/consumer initial and progression assessments.
Implementation of HIPPA policies and procedures.
Established and monitored service plan goals and objectives.
Intervene at the client level to provide and/or coordinate the delivery of direct services to clients and their families.
Documentation of client progress via individual, group and program achievements via electronic MISTICC/EHR record.
Monitored of residential and inpatient placements statewide.
Liaisoned between home agency and Behavioral Health Professional Inc.
Attended all mandatory agency and county required trainings to maintain licensing and proficiency.
Experience
7-10 Years
Level
Consultant
Education
PhD
Hospital Liaison Resume
Headline : Looking for an opportunity to work as a Hospice Nurse: Admissions, Case Management or, Triage. Liaison to develop, train, or teach hospice or an oncology wellness program.
Skills : Attention To Detail, Excellent Oral And Written Communication.
Description :
Solicited hospital case managers for new patient referrals and provided updates on referred patients.
Prepared and presented training in various venues.
Provided clinical support to non-medical staff.
Reviewed hospital and physician documentation to determine Hospice appropriateness.
Collaborated with physicians to ensure proper patient care and educated community physicians in principles of hospice care.
Met with patients and families to discuss End-of-Life Care and ascertained needed and available resources.
Performed case management duties (comfort care, transportation, equipment, supplies, and medications) for hospitalized hospice patients.
Obtained patient placement in appropriate facilities or arranged for home transfer.
Worked with various insurance carriers (including VA) to obtain needed patient care.
Experience
5-7 Years
Level
Executive
Education
BS In Nursing
Hospital Liaison Resume
Headline : 12 years experience working with diverse population in the mental health setting. 5 years experience providing supervision and programming for children and adolescents. Eight years experience counseling adolescents and adults in crisis in an inpatient setting. Eight years experience teaching psychoeducational groups in inpatient adult and adolescent units.
Developed and maintained relationships with local hospitals and the professional community.
Established relationships that will generate referrals and be a resource to those individuals.
Handled admission policies for any of the 76 Petersen facilities.
Liaisoned for The Greens, Lake Med, and Stratford Commons Skilled Nursing Facilities for all referrals at the Cleveland Clinic.
Collaborated with discharge planners, doctors, nurse practitioners on discharge planning.
Collaborated with insurance providers to obtain precertification authorization prior to patient discharge from the hospital.
Experience
5-7 Years
Level
Executive
Education
PhD
Hospital Liaison Resume
Objective : Seasoned professional with excellent interpersonal skills: excellent listening skills, problem solving, and communication skills; establishes rapport and builds strong networks. Ability to prioritize competing demands, manage multiple assignments, resolve and manage conflict, and work with minimal supervision.
Skills : Marketing, Admissions, Advocacy.
Description :
Provided support to consumers with mental health crisis; Interviewed consumers in psychiatric hospitals and reviewed their medical records to gather relevant information to make appropriate recommendations and link to effective services.
Arranged, procured, and coordinated patient/family pre and post hospital needs.
Prepared reports and documentation required for Probate Court.
Conducted psycho-social assessments and linked consumers to our center services or other local community mental health centers.
Assisted patients and their families through individual or group conferences to understand, accept, and follow therapy plans.
Participated in discharge planning process via hospital I-Team meetings/conferences.
Served as a liaison with community agencies and developed collaborative efforts with community groups; participated in area activities related to (mental) health and welfare services.
Contributed to the professional mission of the agency by participating in committees, conferences, and continuing education activities.
Participated in on-call and after-hours coverage.
Experience
0-2 Years
Level
Entry Level
Education
Certificate In Workplace
Hospital Liaison Resume
Headline : A challenging sales position where achievements and experience in direct to physician and hospital/referral source business development will be utilized. Experienced in navigating various settings: Higher Education, hospitals, schools, community and nonprofit agencies/organizations.
Skills : Microsoft Office, Mental Health Officer, BLS.
Description :
Responsible for interviewing and assessing the mental health needs of potential clients discharging from various mental health hospitals around the greater Nashville area.
Interviewed potential clients, assessing their needs, making therapeutic follow-up appointments as necessary and data entry.
Met one-on-one with clients, some of whom had gone as far as attempted suicide, allowed me to share a bit of hope and optimism with someone who had been in a very dark, lonely place.
Felt as though making an impact by acting as a a broker for the client from the insulated hospital walls to the unpredictable outside world.
Expected as well as abiding by a code of ethics and respecting patient confidentiality.
Met with patients who have been experiencing mental health issues requires one to demonstrate a high degree of empathy, understanding as well as encouragement and positivism.
Developed and maintained an outstanding working rapport with a variety of people, such as other liaisons, crisis team members, managers, social workers, hospital staff, clients, doctors and therapists and appointment-setters was key.
Experience
5-7 Years
Level
Executive
Education
Social Work
Hospital Liaison Resume
Objective : Over 6+ years of experience with a proven track record of success from initial concept through project completion. High-energy, results-oriented leader recognized for initiative, flexibility, and enthusiastically meeting deadlines. Excellent negotiating, closing and communication skills.
Skills : Medical Terminology, Microsoft Applications.
Description :
Managed patient referrals, Evaluation of patient's medical records to determine eligibility requirements.
Directed contact with patients and their physicians.
Extensive contacts and managing relationships with hospital personnel (from Discharge Planners, Social Workers, RN's, and MD's) to facilitate referrals and admissions.
Reported number of weekly referrals, data input of all Medicare, Medi-cal and private insurance patients.
Marketing to physician offices and providing educational presentations/in-services to their staff and to hospital personnel on appropriate patients and early referrals.
Attended business industry trade shows.
Achieved established goals by including the plan implementation of specific strategies and actions.
Experience
2-5 Years
Level
Junior
Education
Diploma
Hospital Liaison Resume
Objective : Dedicated Healthcare Professional with 5 years of clinical experience within the healthcare medical setting. Strong background in ICU, CCU, wound care, and cardio-pulmonary care as well as patient education focusing on disease management. Excellent communication skills and the ability to work closely with patients and health care providers. Bilingual in Spanish.
Responsible for managing leads in primary referral hospitals and ensuring a smooth discharge process for patients transitioning from a hospital setting to our centers.
Developed strong relationships with the key referral hospital personnel and identify new opportunities for partnering and growth.
Set appointments and build vertical integration within account, meeting with Physicians, CEO's, CFO's, Clinical Specialists within my accounts and educate them to build census in ManorCare facilities.
Assisted Director of Care Management, Social Workers and Nurses with discharging of patients to post acute skilled rehab working with families and patients.
Hosted Community Marketing Events, attend Chamber meetings, and volunteer for Community Charitable Events.
Provided a range of services including skilled nursing care, assisted living, post acute medical and rehabilitation care, Hospice care, home health care and therapies.
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