Filenet Administrator Resume Samples

A Filenet Administrator administers and manages the FileNet Enterprise content management system that is used for storing and retrieving data and documents. The main duty of this professional is to ensure the system’s security, performance, and availability. Most of the common duties often mentioned on the Filenet Administrator Resume are – installing, and configuring FileNet Software, and upgrading updates; creating and managing user accounts, roles, and permissions; optimizing system performance, troubleshooting issues, and conducting regular backups; implementing security measures, and integrating FileNet with other systems and applications.

Employers prefer candidates who have some experience in the field and the following skills – strong knowledge of FileNet P8, familiarity with databases like Oracle, and IBM; and a thorough understanding of security best practices, including access controls and encryption. Analytical skills and communication skills are also important. A FileNet Administrator typically holds a bachelor’s degree in Computer Science or Information Technology. Relevant certifications and practical experience are also crucial for this role.

Filenet Administrator Resume example

FileNet Administrator Resume

Summary : As a FileNet Administrator, responsible for playing an important technical role within the ECM team, managing, maintaining, and supporting hardware and software configurations, assisting with migrating large volumes of Image Services documents to the FileNet platform, and performing reconciliation reporting.

Skills : FileNet Expertise, Enterprise content management system.

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Description :

  1. Experienced in 5. x, 5.2. FileNet P8 Process Engine (PE), FileNet P8 Content Engine (CE), FileNet P8 Application Engine (AE).
  2. Experienced in designing, implementing, and supporting FileNet ECM systems.
  3. Experienced in installation, configuring, and supporting FileNet P8 in an enterprise environment.
  4. Diagnosed, isolated, and debugged software problems and performed problem resolution in a timely manner, including opening and monitoring trouble tickets with vendors when necessary.
  5. Monitored ECM system performance and took corrective action to optimize usage of system resources, consulting with IT staff on application design, implementation, or maintenance issues.
  6. Experienced in FileNet Administration, experienced with FileNet P8.
  7. Experienced in Content Collector, eDiscovery Manager will be a plus, and experienced in Content Navigator.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Bachelor's Degree In Computer Science


FileNet Administrator Resume

Headline : As a FileNet Administrator, responsible for managing a system that provided an enterprise solution for document management, electronic forms processing, and digital mailroom systems that accommodated over 250 employees, handling all problems concerning the department software suite while overseeing 4 subordinates in a timely manner.

Skills : Knowledge of FileNet P8, Knowledge of Content Navigator.

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Description :

  1. Monitored systems, diagnosed issues, implemented fixes, and provided mission-critical support. 
  2. Planned, coordinated, and implemented major system upgrades, fix packs, and patches to the FileNet servers. 
  3. Liaised with the Development team to ensure the accurate and timely delivery of application initiatives, including enhancements, upgrades, and migrations, as well as back-end operational support and maintenance of the full IBM FileNet P8 solution.
  4. Performed application and system administration for platforms that included document class maintenance, security maintenance, document recovery, and repository maintenance.
  5. Developed and maintained workflows, providing technical support to staff, implementing client requirements, solving technical problems in a fast and thorough manner, and engaging associate teams in problem-solving. 
  6. Worked under pressure, and teamwork, usually selected resumes showcasing a degree in computer science or information technology.
  7. Developed a workaround solution for immediate implementation while simultaneously managing beta testing of the new release.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Bachelor's Degree In Information Technology


FileNet Administrator Resume

Headline : As a FileNet Administrator, responsible for consulting on capacity planning of user access requests from EMEA operations, verifying appropriate usage of available storage space, and upgrading hardware accordingly to ensure total system stability, training, mentoring, and supervising three junior administrators in design principles enabling them to create new FileNet applications.

Skills : knowledge of Process Engine, and System Administration.

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Description :

  1. Experienced in Installation and upgrade, configuration and deployment, Administration and maintenance of FileNet 4. x and 5. x environments.
  2. Designed, developed, and supported application solutions using FileNet Content Management.
  3. Clearly communicated translation of requirements from business and technical sources into technical design direction, using various means including specifications, and UML modeling techniques.
  4. Experienced in FileNet P8 products like Records Manager, ICC4SAP, Business Process Manager (BPM), BAW, and ICN.
  5. Developed and maintained workflows and scripts in Filenet or related components, analyzed and implemented client requirements.
  6. Contributed to the troubleshooting and resolution process to provide a rapid restore or service recovery.
    Interacted with various internal Monitoring, Operations and
  7. Supported functions to resolve production issues or to redesign/refine processes, procedures, delivery mechanisms, and support models.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Bachelor's In Computer Science

FileNet Administrator Resume

Objective : As a FileNet Administrator, responsible for scoping, designing, developing, testing, and implementing the Business Integration Framework (BIF) for the purpose of achieving FileNets strategic goals. Prepared BIF documentation to assist with future upgrades, Leading the team to successfully migrate over 65 users during a scheduled maintenance window. Realigned user access rights to correct business process violations.

Skills : Database Management, Security Management.

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Description :

  1. Identified and developed tools, techniques, and procedures for improving the alarming, performance, availability, and reliability of applications.
  2. Reviewed application support documentation, installed, configured, and maintained the FileNet P8 v5.2.1 platform.
  3. Performed regular upgrades and fix pack installations, performed regular health checks, and took corrective actions.
  4. Developed and maintained efficient systems for a wide range of applications. 
  5. Managed Load Balancing and Clustering to deliver High Availability.
  6. Developed and maintained Filenet components such as documents, rules, and processes
  7. Configured and maintained Filenet servers, databases, and other components, created and maintained technical documentation
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
Bachelor's In Computer Science

FileNet Administrator Resume

Summary : As a FileNet Administrator, responsible for installing complex new tools while leading junior-level programmers to gradually take on responsibilities, and alsoleading 4 direct reports in meeting deadlines of a large project with extensive research required, while working under multiple executives who had overlapping interests.

Skills : Backup and Recovery, Performance Tuning.

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Description :

  1. Provided technical support to end users, and trained users on Filenet applications.
  2. Developed and implemented Filenet best practices, and developed and maintained Filenet security policies.
  3. Trained staff on technical requirements, provided technical support to customers, implemented workflows within a company, solved technical issues, maintained or upgraded current software, and maintained logs of past technical issues.
  4. Experienced with working on Windows/AIX environments.
  5. Understood the overall ECM processes and concepts (Capture, Manage, Store, Preserve, Deliver).
  6. Provided support for the FileNet development team, experienced with FileNet P8 setup, configuration, and administration.
  7. Responsible for playing an important technical role within the ECM team, managing, maintaining, and supporting hardware and software configurations, assisting with migrating large volumes of Image Services documents to the FileNet platform, and performing reconciliation reporting. 
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Bachelor's In Computer Science

FileNet Administrator Resume

Summary : As a FileNet Administrator, responsible for actively supporting and advising users on all aspects of FileNet, designing and leading 8-hour training sessions to fully train new employees on the use of FileNet software for Dell, Inc. departments worldwide, redesigning procedures to allow an easier user access to low-level functionality, resulting in increased productivity and fewer problems with software usage.

Skills : Scripting, Automation.

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Description :

  1. Supported Engineer plays a crucial role in the integration of the technical components used within Filenet and the rapid restoration of Filenet services: technical background has problem-solving skills, communicates well, is customer orientated, is able to work under pressure, is flexible, and is a team worker.
  2. Used agile methodologies to encourage creative design thinking and find innovative ways to develop with cutting-edge technologies.
  3. Worked under their own direction towards agreed targets and goals and with a creative approach to work.
  4. Issued Germany team of the EquensWorldline Operations department you will be using your Filenet, systems, scripting & DBA engineering skills to integrate, deploy, and support the solutions of Filenet.
  5. Architected and developed an overall FileNet solution strategy for worldwide enterprise rollouts resulting in an increase of productivity across all resources by 25%.
  6. Experienced FileNet database issues while investigating and resolving problems related to Enterprise Content Management (ECM) products.
  7. Managed change and proven time management, contributed to team effort by accomplishing related results as needed.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Bachelor's In Computer Science

FileNet Administrator Resume

Headline : As a FileNet Administrator, responsible for implementing a hybrid version of Merge Replication for enterprise metadata management across 96 servers, architecting and preparing documentation for an upgrade project that streamlined system operation, and increased server performance by over 200%.

Skills : Troubleshooting, Backup.

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Description :

  1. Responsible for building the foundation for cross-departmental data sharing through integration with third-party SAP solutions. 
  2. Responsible for designing security access methods that allowed limited access to non-technical staff without compromising business requirements surrounding data privacy.
  3. Responsible for resolving a nine-month backlog in Enterprise Data Warehouse, delivered accurate information to make an important decision within the required time frame resulting in a revenue increase of 2.5%.
  4. Responsible for implementing a new system into the company while mentoring new employees, setting up workstations, and training teams for productivity.
  5. Responsible for contributing to the team effort of developing a replacement system for mainframe application using Java 2 Enterprise Edition (J2EE) architecture with JSP technology.
  6. Responsible for designing, developing, and maintaining Filenet applications, and developing test plans and scripts for Filenet applications.
  7. Responsible for managing more than 20 users within user groups by providing technical support regarding databases, queries, system updates, and performance.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Bachelor's In Computer Science

FileNet Administrator Resume

Summary : As a FileNet Administrator, responsible for creating a network security shortcut so that office managers could maintain office passwords without IT support, gained appreciation from the Dell CFO and other C-level executives.

Skills : Archive, High Availability.

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Description :

  1. Responsible for improving processes for transferring configuration data via Intelligent Capture wizards, reducing average time spent per customer case by 40% which ultimately improved client satisfaction ratings.
  2. Responsible for demonstrating expertise in FND (FileNet), including form design, document management, content services, workflows, and security.
  3. Responsible for responding to user inquiries regarding development questions about the product by providing customer support through email and phone.
  4. Responsible for providing guidance via online forums, including FileNet Developer Network (FTDN), developerWorks blogs, and developer-to-developer forums.
  5. Responsible for partnering with technology teams to identify solutions for problems related to integration between MAFW software products.
  6. Responsible for using the webMethods Designer tool for application building, and creating new workflow processes based on business requirements specifications.
  7. Responsible for implementing OnDemand twice, once after file instance failure and once for a major version upgrade.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Bachelor's In IT

FileNet Administrator Resume

Summary : As a FileNet Administrator, responsible for reducing average daily workflow times by 50%, and streamlined application interfaces while maintaining data accuracy and completeness which led to improved MIS reporting quality, identifying the root cause of increased feedback location assignment failures after system conversion.

Skills : Administrative Skills, Filenet Java.

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Description :

  1. Responsible for overseeing the conversion process from legacy systems to 100% FileNet transportable tables, reduced data errors, streamlined processes, and increased efficiency and performance of applications.
  2. Responsible for Leading the cross-functional effort of 5 technical specialists, 2 subject matter experts, 1 business analyst, and 4 managers in the development of the initial project plan for the Federal Deposit Insurance Corporation (FDIC).
  3. Responsible for providing support on an enterprise level with service delivery teams consisting of approximately 100 individuals which supported over 200 customers worldwide.
  4. Responsible for managing multiple projects simultaneously, developed project plans by coordinating the activities of multi-disciplinary teams, and communicating effectively through presentations, team meetings, conference calls, and email correspondence.
  5. Responsible for patching and upgrading Firefox, Outlook, Adobe Acrobat, and Java Runtime Environment to prevent hacking events.
  6. Responsible for collaborating with overseas team members via the Internet, enhanced system performance by 6%.
  7. Responsible for completing training courses in FileNet’s Content Navigator (e-Discovery) program,  and responsible for developing two XenMobile integration modules for FileNet P8.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Bachelor's In Computer Science

FileNet Administrator Resume

Objective : As a FileNet Administrator, responsible for implementing a new file type and a new portal for a FileNet system, analyzing performance trends of the legacy FileNet system making recommendations on infrastructure improvements to maximize network speed and server capacity, and forecasting storage needs for seven years of digital records by implementing compression.

Skills : Content Manager, Capture Manager, Analyzing Data.

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Description :

  1. Administrated and supported EDM applications for day-to-day monitoring, problem solutions, and root cause analysis.
  2. Monitored remedy and service now tickets, analyzed tickets, and provided resolution as per the service level agreements SLA, trucked status of client inquiries coordinated appropriate responses, and followed up to ensure client satisfaction.
  3. Reviewed with LOB line of business to understand their issues and requirements, Provided manual health checklist of all the EDM applications.
  4. Realized the work items that are struck in error queues the stack information, plugged the PE event logs for improving the performance in a live environment using VWLog command.
  5. Processed engine administration using configuration console, process administrator, and process task manager.
  6. Created isolated regions and identified routers for these regions, the definition of work queues to be used in the workflow definition process.
  7. Completed, terminated, and rerouted work items routed to the system conductor queue due to error conditions in the workflow definition process.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
Bachelor's In Computer Science