A Business Services Manager provides operational support to the business. while the exact duties vary from business to business, the Business Services Manager Resume highlights the following core duties and tasks – overseeing and assisting the overall management of the business; creating and supporting strategic initiatives, participating in the financial success of the business; making recommendations for improving operations efficiencies; evaluating business trends; leading the workgroup and committee; hiring and training employees; evaluating performance and eliminating defects if any in plans.
Highlighting qualifications for this role include – experience in administering work in the relevant business area; knowledge of cost accounting principles; the ability to manage and delegate work, exceptional abilities to multitask; and proficiency with business operations and relevant regulations. Employers tend to hire those possessing a degree in relevant fields. Work experience is also required.
Headline : Experienced in leading multi-units within Education, Franchise, and Hospitality in diverse markets. Developed systems/processes and provided COO leadership for a private investment lead school ownership group, Schools. Excelled in franchise relations and unit growth with Great Clips.
Skills : Recruiting, Human Resources, Business Management.
Supervised 15 direct reports and 200 indirect reports across seven offices in two regions to handle all human resources and administrative matters.
Assisted staff with career development, goal setting, scheduling, and mentoring.
Provided recruiting support and on-boarding for new staff and conducted annual performance evaluations.
Handpicked for special project that involved assessing and remediating performance of Colorado and Texas Regions during times of turmoil.
Provided training and implemented policies and procedures that improved quality.
Functioned as regional recruiter and collaborated with management team in coordinating staff transfers, evaluating salary requirements, performing conflict resolution and disciplinary actions.
Created tracking document for new hire on-boarding and training that includes all organization divisions and departments.
Bachelor Of Arts
Sr. Business Services Manager Resume
Summary : Business professional with 20 years of experience in process transformation and system implementation skills across multiple industries and functional streams of business. Effective liaison with global and offshore teams, developing process improvements, implementing improvement initiatives and delivering results.
Skills : SAP HR, Sap Solution Manager, HP Quality Center, Business Management.
Responsible for development, training and execution of implementation of ECC 6.0 procurement functionality and global security.
Responsible for additional functionality such as enhancement packs, procurement enhancements, Intercompany RRB, ESS/MSS.
Responsible for system integration testing, regression testing, identifying defects and finding resolution using HPQC testing tool.
Deep understanding of system integration across all functional streams.
Managed and directed project and sustainment team with multiple rollouts.
Participated in post go-live support on the ground and part of the Hyper-care team using the Remedy ticketing system.
Utilized Sharepoint to identify gaps, record and track action items, log change requests, manage project phase documentation and project status.
Jr. Business Services Manager Resume
Objective : Pragmatic, analytical, and uniquely qualified Data Warehouse Manager. Also, expert Senior Business Analyst and Project Management leader with 13+ years of distinguished hands-on experience in delivering comprehensive business solutions, leading system engineering/administration, system deployment, and process engineering for turnaround and high-growth organizations.
Skills : IT Project Management Technology Deployments & Enhancements.
Responsible for the implementation and launch of a new Title Insurance tool called ResWare bringing, on the first year.
Served as a liaison between the Business and the Technical team regarding requirements gathering, new products implementation, reporting requests, legacy systems enhancement or replacement.
Acted as a SME for the ResWare software data model, Resware configuration and integration with offshore partners, legacy systems data model and SSRS data replication.
Worked on having an unified and integrated platform that will help on implementing Data Marts.
Project Managers, Report Writers and Business Analysts leader.
Mentored new developers and mediated issues between the Business users and the Technical team.
Championed the role of BSA for all company projects.
Asst. Business Services Manager Resume
Headline : 17 years' experience in higher educational leadership roles of progressing responsibility. 6 years' experience in campus administration, operations, and academic oversight. Areas of expertise include leadership, organizational development, and change management. Provided effective, positive leadership through periods of intense transition, reduction in force/realignment, and start-up processes.
Skills : Leadership, Organizational development, and change management, Billing And Finance.
Managed contract administration, accounting, accounts receivable analysis, and billing work processes, restructuring from global to regional structure.
Ensuring ERP system compatibility and accounting compliance.
Monitored cost, improving profitability.
Supervised 4 Business Analysts.
Modified work process documentation, enabling monitoring of work process compliance consistent with new structure and ensuring accounting.
Led team training sessions on regional requirements and published metrics reports, resulting in contract compliance and reduced administration costs.
Supported monthly financial analysis results and variance analysis reviews and facilitated annual budgeting process.
Associate Business Services Manager Resume
Objective : To secure a position in an organization that offers challenges and opportunity for career development while serving the organization to the best of capabilities. Enjoy gaining new skills while utilizing current areas of expertise in Accounting, Operations, Human Resources and Customer Service within a positive team environment.
Maintained quarterly commission and bonus schedules.
Supported over 50 employees at all levels, including executives, project managers and subcontractors.
Created and implemented administrative processes and procedures, conducted quarterly staff training.
Administered for company 401K plan.
Completed monthly bank reconciliations for 3 companies.
Performed financial analysis on spreadsheets/databases and prepared financial statements.
Associate In Arts
Business Services Manager III Resume
Headline : Responsible for performing complex professional level projects that require a high degree of specialized knowledge. Conducts research, provides data, makes recommendations, and implements solutions to achieve project goals and objectives.
Skills : Customer Relations, Customer Services, Sales, Training & Development, Event Coordinator, Case Management.
Responsible for budget of 270,000 square foot facility with 240 employees.
Provided analysis of all capital, recommending lease versus purchase, and providing financial detail.
Coordinated all facets of capital for entire facility.
Tracked all facility financial information, including expenses, sales, profit & loss.
Supervised inventory analyst, providing oversight and direction for inventory control, including tracking 100% of direct inventory through cycle and spot counts.
Represented financial interests of facility as representative for Six Sigma.
Provided project reports for Six Sigma and LEAN Manufacturing implementation projects.
Business Services Manager III Resume
Summary : Well-rounded senior manager that has held several positions within the organization that include, but not limited to Manufacturing Manager, Human Resources, Business Services & Production Control Manager and Industrial Engineer Manager.
Skills : Admistrative, Manager, Healthcare, Scheduling, Real Estate.
Worked to ensure standardization for all levels of the workforce.
Designated auditee for SOX and other corporate audits.
Responsible for implementation of automated systems and communication boards.
Point-of-contact for all new system/software integration from company merger.
Collaborated with other business structures within the company while building and sustaining strong relationships.
Program manager for major cost reduction initiative.
Charged with overseeing company expenses outside of normal operating cost.
Business Services Manager/Consultant Resume
Summary : Innovative and flexible business professional with over 10 years experience leading businesses in the areas of accounting, finance and business development. Lifelong learner with CPA designation pending. Accounting and business operations knowledge Forecasting expertise Complex problem resolution Cash flow analysis, Financial statement analysis, Strategic planning, Account reconciliation and advanced computer proficiency.
Skills : Accounting, Management, Business Development.
Developed client business plans for maximum profitability and effectiveness.
Responsible for growth and development of department including strategic planning, policies and procedures origination and financial reporting to the Board of Directors.
Analyzed applicants' financial status and credit to determine feasibility of granting loans.
Brokered business loans in excess of three million dollars.
Executed and coordinated loan originations and underwriting.
Researched lending and reporting guidelines to stay updated on new laws and applications.
Executed financial due diligence to establish enterprise value and purchase price.
Bachelor Of Arts
Business Services Manager/Executive Resume
Objective : An experienced leader who has successfully delivered results across multiple functional areas within a major Building Products business. Through broad-based experience in Supply Chain, Information Systems, Finance and Operations. Led process improvement and cost reduction initiatives, successful project management (including ERP implementations), customer service improvements, working capital efficiency, and top and bottom line growth.
Implemented Continuous Replenishment system to improve inventory performance.
Managed and improved business systems including internal reporting and sales analysis tools, inventory replenishment system and ERP system.
Managed inventory in local Plant as well as consignment Inventory locations.
Worked with the Sales team to evaluate and onboard new Manufacturer's Representatives.
Successfully integrated plant systems and processes after acquisition.
Focused systems improvement areas on Inventory Management and service improvements.
Bachelor Of Science
Business Services Manager Resume
Headline : Respected and proven leader with 10+ years working with various types of people in a variety of types of facilities. Team player with the ability to develop a positive relationship with clients and employees.
Skills : Records Management, Customer Service, Project Management, Competitive Assessment.
Planned and prepared employee work schedules.
Inspected work performed to ensure that it meets specifications and established standards.
Performed or assisedt with cleaning duties as necessary.
Conferred with staff to resolve performance and personnel problems, and to discuss company policies.
Investigated complaints about service and equipment, and take corrective action.
Maintained required records of work hours, budgets, payrolls, and other information.
Checked and maintained equipment to ensure that it is in working order.