A Wheelchair Agent works under the supervision of a manager and is responsible for assisting and transporting passengers who need special assistance to and from their assigned gates or other airport location. Duties often mentioned on the Wheelchair Agent Resume are – assisting and transporting passengers requiring wheelchair assistance to/from assigned gate and their arriving flights, safely lifting special needs passengers and downstairs, assisting with transporting mobility-impaired passengers, assisting passengers with completing documentation in order to be processed by US customs, reading appropriate paperwork to identify the name, international flight information and special service request details, reading the airport monitors to determine arrival and departure; and using a tracking system and gathering wheelchairs in the concourse and returning them to the staging area.
Skills and qualifications relevant to the area of work include – proficiency in English, the ability to stay overtime and to get the work done, good customer service skills, the ability to push passengers, and a clean background check. Formal education beyond a high school diploma or GED is not mandatory.
Summary : Wheelchair Agent with 11+ years of experience in Assisting passengers in any way necessary to provide professional passenger relations (i.e. providing directions, assisting with flight information, and helping with any out-of-the-ordinary circumstances like delayed flights), Complying with all Transportation Security Administration (TSA) checkpoint screening requirements and processes.
Skills : Communication Skills, Multitasking, Prioritising.
Description :
Scheduled Will be based on the flight schedule and assigned by the supervisor/manager.
Assisted elderly and disabled passengers throughout the airport.
Transported passenger utilizing a wheelchair safely to/from airplane.
Carried passenger luggage.
Complied with all safety and security regulations.
Provided all passengers and airline representatives with excellent customer service.
Performed case management and create patients' file with detailed information.
Experience
10+ Years
Level
Senior
Education
Diploma In Medical Assistant
Wheelchair Agent Resume
Headline : To work within a company which allows integrity, and where there is an opportunity for achievements, and also where I can maximize my management and customer service skills.
Skills : Money Handling, Customer Service, Phone Etiqutte, Microsoft Word, And Excel.
Description :
Coordinated medical care services for elderly, disabled, and surgical patients in home environment.
Tracked patient's progress and recommended change in therapies.
Maintained complete records of patients from hospitalization to discharge.
Liaised with medical staff, home attendants and family members of patients.
Planned and implemented effective home care programs and ensured maximum comfort for patients.
Oversaw performances of home attendants and took disciplinary actions against negligence in duties.
Coordinated health-checkup camps in neighboring communities and educated people on health issues.
Experience
5-7 Years
Level
Executive
Education
Certificate In Advance Algebra
Wheelchair Agent Resume
Summary : To obtain a Wheelchair Agent position enabling me to utilize my strong communication and leadership skills that offers growth and advancement opportunities.
Skills : Word, Excel, Powerpoint. Telephone Etiquette, Time Management, Medical Terminology Copying, Communication , Answered Telephone Referrals, Interpersonal.
Description :
Transported patients to and from doctor appointments.
Maintain proper log time sheets and use it effectively for payroll processing.
Created great relationship with patients.
Used Defensive driving and public relations, First responder training, , creating new routs taken to get the patients to there appointments on time,time management, proper care and well being of patients.
Assisted passenger and disabled passengers throughout the airport.
Transported passenger utilizing a wheelchair safely to and from airplane.
Complied with all safety and security regulations.
Experience
7-10 Years
Level
Management
Education
High School Diploma
Wheelchair Agent Resume
Summary : Wheelchair Agent with 7 years of experience in Assisting passengers at baggage claim as necessary, Coordinating with dispatcher for assignments (dependent on airport), Coordinating with gate agents to assist any wheelchair-assisted passengers who will need gate agent assistance at time of boarding to board the aircraft.
Skills : Proficient in Computer Technology, Related Software, Microsoft Word, Excellent Interpersonal, and Communication .
Description :
Assisted passenger to and from flights.
Made sure there on time for the flights.
Moved on to making sure they happy they all they things.
Asked for they name ask do they need help with they bags.do you know where you going.
Used multitasking ,using the computer, answer the phones.
Met inbound and outbound flights to provide services with wheelchairs, aisle chairs and gurneys to passengers needing special assistance.
Helped and Assisted all passengers needing a wheelchair.
Experience
7-10 Years
Level
Management
Education
MS
Wheelchair Agent Resume
Headline : As a Wheelchair Agent is providing all necessary and required under-wing ground support services as contracted by the customer to include but not be limited to loading and unloading baggage and cargo, marshalling, water and lavatory servicing.
Skills : Microsoft Word, Solid works, Autocad, Microsoft PowerPoint,.
Description :
Had to clean the chairs, the break room and assist the passengers getting on or off the planes to whatever they needed.
Got their luggages or helped them to the car or physically helped them get on the plane in their seat if the couldn't walk.
Had a spectacular impact from meeting so many different passengers leaving or coming in to Pensacola.
Assisted many from not being able to walk at all to the blind.
Showed my passion in helping others and being able to get the information and paperwork in a neat organized manner to turn in at the end of the day.
Had to clean the wheelchairs and remember the safety rules on a daily basis.
Made sure children under age get to their flights.
Experience
5-7 Years
Level
Executive
Education
Bachelor Of Science
Wheelchair Agent Resume
Headline : A results oriented Wheelchair Agent professional who excels at uncovering customer needs, finding solutions and handling objective. Top performer with a consistent track record of meeting and exceeding challenging task. I am selfmotivated with exceptional communication and computer skills. I also deliver fast and effective customer service and works well under pressure.
Skills : Customer Service, Sales, Computer.
Description :
Made sure my clients were safe, on time and to help them whenever I could.
Used I had driving , communication, dispatching, organization, training skills , loading and unloading wheelchair clients and strapping them in correctly.
Met inbound arrivals as requested to provide special services (courtesy chairs, walker assist through terminal).
Objective : Wheelchair Agent with 4 years of experience in Unloading passenger luggage and air cargo, bulk and/or containers/pallets, onto carts and/or dollies, Unloading wheelchairs and child strollers and deliver to designated location.
Provided boarding assistance to elderly, sick, or injured people.
Opened and closed doors for passengers.
Responded to passengers' questions, requests, or complaints.
Transported baggage or coordinate transportation between assigned rooms, terminals, or platforms.
Explained and demonstrated safety procedures and safety equipment use.
Provided customers with information on routes, gates, prices, timetables, terminals, or concourse.
Provided special assistance to passengers as requested.
Experience
2-5 Years
Level
Executive
Education
High School Diploma
Wheelchair Agent Resume
Headline : Seeking Wheelchair Agent positions within a company where I can utilise my skills and abilities that will allow me to excel, Providing special handling of luggage/cargo as required/directed, Delivering passenger luggage to claim area and unload onto conveyor system, Delivering air cargo to appropriate recipient.
Skills : Microsoft word Excel, Computer Great ability.
Description :
Assisted people who needed wheelchair assistance to their correct gates and terminals inside of the Airport.
Assisted passengers on and off of inbound and outbound planes.
Assisted passengers with the direction to certain gates, terminals, restaurants, etc.
Assisted passengers who didn't speak English and spoke Spanish and helped direct them to their Correct gates and terminals.
Spoke English and Spanish in order to assist travelers throughout the airport.
Assisted passengers with special needs.
Guaranteed positive customer service experiences.
Experience
5-7 Years
Level
Executive
Education
MS
Wheelchair Agent Resume
Headline : Goal-Oriented and dedicated to high levels of customer satisfaction and meeting aggressive Business goals. I am self-sufficient and Adaptable with knowledge in the Spanish Language and Customer service.
Skills : Bilingual In English And Spanish, Planning.
Description :
Picked the passenger up from their flight and take them to the next flight or to baggage claim.
Gave the passengers the upmost respect by helping them with their bags.
Used I speak Spanish and that's a very useful skill to have when most of my passengers spoke Spanish.
Made passengers more excited about coming home or leaving to their flight.
Assisted disable passengers with their flights and getting to the right gate Assist passengers board their flight and also doing inbound and outbound .
Assisted passengers traveling throughout the airport needing additional assistance.
Used customer service skills to work with others and assist wheelchair passengers Assisted passengers in any way I could.
Experience
5-7 Years
Level
Executive
Education
Bachelor Of Arts
Wheelchair Agent Resume
Objective : To secure a challenging Wheelchair Agent position with a progressive company that will allow me to utilize my strong customer service and accounting skills, Driving and/or operate ground support equipment to include tow tractors, tow bars, belt loaders, container loaders, baggage tugs, water/lavatory service trucks, aircraft ground power units, aircraft air start units, air stairs, aircraft de-icing units, baggage carts, cargo dollies and passenger vans.
Skills : Customer Service , Transporting Skills.
Description :
Assisted customers with their needs.
Greeted and helped customers in a friendly and timely manner.
Transported and assisted passengers carefully and courteously throughout the airport.
Ensured passenger get to the correct gate Assist passengers with their.
Provided transporting to passengers that needed help.
Helped passengers get to gate to gate and different terminals and any other assistant needed.
Assisted customers in a friendly and courteous manner, Responsible for transporting passengers in wheelchairs to, from aircraft, or inside.
Creating an account is free and takes five seconds.
You'll get access to the PDF version of this resume template.
Choose an option.
Sign up with Google
Sign up with Facebook
Sign up with Linkedin
This helps us make sure you're human and prevents spammers from abusing our services.
By continuing, you agree to our Privacy Policy and Terms.
Unlock the Power of Over 10,000 Resume Samples.
Take your job search to the next level with our extensive collection of 10,000+ resume samples. Find inspiration for your own resume and gain a competitive edge in your job search.
Get Hired Faster with Resume Assistant.
Make your resume shine with our Resume Assistant. You'll receive a real-time score as you edit, helping you to optimize your skills, experience, and achievements for the role you want.
Get Noticed with Resume Templates that Beat the ATS.
Get past the resume screeners with ease using our optimized templates. Our professional designs are tailored to beat the ATS and help you land your dream job.
