Loan Modification Processor Resume Samples

A Loan Modification Processor works in the banking sector and assists clients who are unable to meet their financial obligations of repayment of the loan taken by them. While duties vary based on the requirements of the borrowers, the following are certain core and common duties listed on the Loan Modification Processor Resume – helping clients to prevent foreclosure, assessing client needs, assisting with documentation, explaining programs to homeowners, offering increases in payment terms, considering requests for loan modifications, evaluating pay stubs, tax returns, bank statement, credit reports, and other financial forms, working with lenders to determine all loss mitigation options; ensuring the loan modification documents are sent and received promptly, and preparing foreclosure analysis reports and proposed alternative solutions for consumers.

A well-written resume should focus on skills such as excellent customer service skills, loan procedure knowledge, the ability to adhere to loan regulations and policies; conflict resolution skills, decision-making skills, and computer competencies. Employers choose resumes showcasing a bachelor’s degree in finance or business.

Loan Modification Processor Resume example

Loan Modification Processor Resume

Objective : Highly qualified Loan Modification Processor with experience in the industry. Enjoy creative problem solving and getting exposure on multiple projects, and I would excel in the collaborative environment on which your company prides itself.

Skills : Microsoft Office, Microsoft Office, Type 45 Wpm, Type 45 Wpm, Excel, Excel.

Description :

    1. Worked in a team environment to process loan modification applications for large lending institutions Locate and analyze customer financials documents in various imaging systems for completion requirements.
    2. Followed the established documentation practices, Corporate/Divisional policies and ensure the activities are in compliance with current regulations.
    3. Maintained Quality policies, procedures and systems in order to support and maintain thoroughly documented complaint investigations.
    4. Coordinated the development of investigation strategies for analyzing the complaint condition.
    5. Identified and troubleshoot, resolved issues related to complaint handling.
    6. Pursued resolution for issues as they arise and able to make decisions independently.
    7. Evaluated trending reports as required to assess for negative trends based on data within the complaint system.
    8. Organized information and reports for management review.
    9. Interpreted and implemented corporate and divisional Quality Assurance policies as they apply to the complaint system.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
Certificate In Medical


Loan Modification Processor Resume

Summary : To take on a challenging role, develop myself and deliver superior business solutions and results. Loan Modification Processor is responsible for processing all loan modifications and processing all mortgage loans.

Skills : Inventory Management, Accounts Payable, Accounts Receivable, Account Management, Collections, Data Entry, Customer Service, Financial Analysis, Portfolio Management, 10-Key.

Description :

    1. Responsible for auditing residential and conventional loan modifications.
    2. Identified performance shortfalls and provided adequate coaching and guidance to associates.
    3. Reviewed process updates and trained associates accordingly.
    4. Ensured compliance with all state and investor requirements.
    5. Created weekly reports that explained how team actual performance compared to projected goals.
    6. Loan Modification Processor Responsible for processing residential and conventional loan modifications.
    7. Performed Verification of Income (VOI) and validated modification documents for onward submission to underwriters.
    8. Performed ad-hoc projects and reporting required by investors.
    9. Ensured accounts were properly documented with actions taken, correspondence, and explanation of delay, if any.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Masters Of Arts In Management


Loan Modification Processor Resume

Objective : Seeking a challenging long term Loan Modification Processor position with an established company that has opportunities for advancement. Where I can utilizing my experience, within my administration, clerical, mortgage, foreclosure, and the real estate industry.

Skills : Excellent critical thinking, Problem solving, mathematical skills.

Description :

    1. Spoken with clients and finding out their current mortgage condition.
    2. Analyzed and explained next step of process.
    3. Verified they qualify for (1) of (4) modification types.
    4. Submitted RMA package to bank and make sure all required documentation has been provided.
    5. Contacted bank and clients every 7 days and providing status.
    6. Collected any additional documentation bank may require.
    7. Helped client to completion including trial payments or Deed in Lieu/Short Sale process.
    8. Generated leads for the office for potential mortgage clients, modifications etc.
    9. Pre-qualified customers and processing from beginning to end.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Bachelor In Media

Loan Modification Processor Resume

Objective : Dedicated insurance professional with more than 5 years of experience investigating and processing insurance claims; Assisted policyholders in a busy call-center environment; effectively manage multiple, high-priority projects and take pride in providing exemplary customer service.

Skills : Communication, Public Relations, Customer Service, Corporate Communications, Product Management, Project Cordinator, Problem Solving.

Description :

    1. Created a work out solution that best meets the company and customers financial situation in the form of repayment plan, payment deferment, sale of property, refinance, or loan modification as alternative to foreclosure.
    2. Analyzed mortgage file to perform loss mitigation/foreclosure analysis.
    3. Determined the value of each property by means of property reports, BPO and appraisals.
    4. Reviewed credit report to determine customer!-s credit worthiness, order Sr.
    5. Gathered other pertinent information to make a sound financial decision including foreclosure status, bankruptcy filing, tax information and customer!-s ability and responsibility toward the debt.
    6. Maintained and protect corporate assets to preserve and enhance their value.
    7. Contacted customers both inbound and outbound determine reason for overdue and collection of payment.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Certificate In Real Estate

Loan Modification Processor Resume

Headline : Over 3 years of experience in the mortgage industry. Performed modifications on FHA, VA, and Conventional loans. Negotiated modification based on default resolution on assigned mortgage loans. Worked with customers with delinquent mortgage loans for work out repayment plan such as deed in lieu, short sale, and forbearance to cure the default.

Skills : Real Estate Office, Business Management, Banking, Customer Service, Sales.

Description :

    1. Performed modifications on FHA, VA, and Conventional loans.
    2. Negotiated modification based on default resolution on assigned mortgage loans.
    3. Worked with customers with delinquent mortgage loans for work out repayment plan such as deed in lieu, short sale, and forbearance to cure the default.
    4. Worked with real estate agents, attorneys, and investor to develop a workout solution on mortgage loans where home owners are facing financial crisis Received over 100 inbound calls on a daily basis in a call center environment.
    5. Initiated 30 loan modifications on a daily basis.
    6. Prepared loans to be process.
    7. Handled non-profit government loans.
    8. Handled jumbo loans and sub-prime loans.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Customer Service

Loan Modification Processor Resume

Headline : Loan Modification Processor is responsible for managing a loan processing team to ensure the timely, efficient and cost-effective processing of all new consumer loans.

Skills : Negotiations, Real Estate, Mortgage, Insurance, Investor, Processing.

Description :

    1. Prepared annual reports concerning the status of the loan collection office and uncollectible accounts.
    2. Analyzed delinquent loans, and determined when legal action must be taken, or collection agencies utilized.
    3. Submitted applications to credit analysts for verification and recommendation.
    4. Handled customer complaints and took appropriate action to resolve them.
    5. Worked with clients to identify their financial goals and found ways to help them reach those goals.
    6. Conferred with underwriters to aid in resolving mortgage application problems.
    7. Negotiated payment arrangements with customers who have delinquent loans.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Consultant
Education
Education
General Studies

Loan Modification Processor Resume

Summary : To secure a Loan Modification Processor position with a growing company that will enable me to expand my skills with hope of upward mobility.

Skills : Experience with mortgage loan software programs.

Description :

    1. Provided customer with timely and periodic status updates of their loan application.
    2. Returned all inquiry calls within one business day.
    3. Established, maintained, and updated files, databases, records and/or other documents for recurring internal reports.
    4. Collected required documentation from applicants and followed up on missing items.
    5. Reviewed and processed loan application packages for completeness and accuracy Reviewing, analyzing, and process routine individual consumer mortgage modification requests.
    6. Analyzed and understood credit bureau information, collateral valuation reports, tax returns, financial statements, property insurance declaration pages, HOA/Association Documents and other supporting documentation to verify customer financial and property data.
    7. Audited modification packages, ensured customer has sent in all information required for processing.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
General Education

Loan Modification Processor Resume

Summary : Skilled in all aspects of office administration, organization of filing systems, use of electronic office equipment. This includes working with the appropriate managers to ensure that all necessary documents are completed in a timely manner.

Skills : Knowledge of HAMP/ MHA government program, short sales, special forbearances, and foreclosure prevention.

Description :

    1. Provided customer service for all accounts.
    2. Responsible for contacting all lenders and clients weekly on statuses of loan modifications.
    3. Collected all necessary documents per lender and HUD guidelines for submittal.
    4. Pre-qualified prospective clients for loan modifications.
    5. Assessed clients credit and employment situation, salary, assets, financial status, and current debts and expenses.
    6. Calculated income documentation.
    7. Assisted clients on completing the RMA and 710 forms.
    8. Collected all documents that the investor will need to review file for modifications.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Banking

Loan Modification Processor Resume

Objective : Highly motivated Mortgage Support professional with strong verbal, listening and written skills. Comfortable in interacting with all levels of the organization and public. 

Skills : Good interpersonal and customer service skills.

Description :

    1. Calculated income documentation.
    2. Assisted clients on completing the RMA and 710 forms.
    3. Collected all documents that the investor will need to review file for modifications.
    4. Followed up with servicers and clients on a weekly basis.
    5. Worked a pipeline of at least 100 clients.
    6. Opened the file when receive it and review the documents in the file.
    7. Had all the documents contact the bank and do the financials.
    8. Followed up with the bank on the modifications.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Entry Level
Education
Education
Accounting

Loan Modification Processor Resume

Objective : Driven finance professional with demonstrated track record of maximizing customer service opportunities and consistently exceeding performance goals.

Skills : Mortgage services company, partnering with lenders, servicers, Investors, Mortgage insurers, and attorneys throughout the U.S.

Description :

    1. Prepared commitment letter(s), denial letter(s) and cancel files when necessary.
    2. Maintained pipeline report and notify management of status as needed.
    3. Processed the documents received for each file, verifying the accuracy and completeness of each document.
    4. Prepared fund request documents for wiring funds to closing.
    5. Made recommendations for procedural changes.
    6. Loan Modification Processor Receive and process requests for loan modifications and review work of other Loan Processors.
    7. Ensured accurate and timely completion of all loan modification documents in accordance with the firm internal lending policy, as well as state and federal lending regulations.
    8. Reviewed modifications of existing loans for compliance with internal and external controls to ensure accuracy of supporting documentation and the completed loan product.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Political Science