Maintenance Dispatcher Resume Samples

A Maintenance Dispatcher takes responsibility for high-level and detailed clerical work within the maintenance division or department. Duties and responsibilities listed on the Maintenance Dispatcher Resume include the following – receiving, recording, and relaying work orders to appropriate maintenance sections; recording information such as name, department name, and type of work requested; relaying messages and special instructions to service crews through two-way radio; keeping a record of service and maintenance calls and work orders; maintaining files on all specific, and related information and documents; operating standard office equipment such as typewriters, copiers, and computers; and interacting with vendors in matters regarding supplies and materials.

The most sought-after skills for the post include the following – knowledge of office practices, procedures, equipment, and standard clerical techniques; some familiarity with building maintenance needs and service requirements; deep understanding of dispatching methods, techniques, and practices; and the ability to deal courteously with the general public. Completion of a high school diploma or GED supplemented with some work experience is required.

Maintenance Dispatcher Resume example

Maintenance Dispatcher Resume

Objective : As a Maintenance Dispatcher, responsible for Dispatching techs properly with constant communication. Experience in Monitoring work order progress and communicate progress and updates effectively.

Skills : MS Office, Managing Skills, Planning.

Description :

    1. Created maintenance schedules and appointments for both tenants and maintenance employees.
    2. Completed payroll every week.
    3. Created bi-weekly meetings with employees.
    4. Supervised landscaping schedules and employees.
    5. Get work orders approved to generate money for the company as well as generate jobs for our employees.
    6. Provided support to the factory by dispatching maintenance technicians in a timely manner Insured minimal downtime by prioritizing.
    7. Received work orders by telephone and computer for 5,200 homes, ensure that work order meets criteria, enter into the work order system, and determine.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
High School Diploma


Maintenance Dispatcher Resume

Objective : Seeking a Maintenance Dispatcher, responsible for Maintaining positive and encouraging working relations with techs and customers. Experience Following proper procedures to keep the whole operations team informed on tech progress on work orders.

Skills : Heavy Equipent Operator, Dispatcher.

Description :

    1. Coordinated with administration and all trades for the purpose of communicating and receiving information regarding maintenance requests, work orders, emergencies, etc.
    2. Dispatched work orders to supervisors, department leaders, and technicians via two-way radios, pagers, and cell phones for the purpose of dispatching work orders quickly and efficiently.
    3. Entered work orders in spreadsheets for the purpose of maintaining an orderly record of work orders and tracking the status of work orders.
    4. Generated various documents (e.g., radio list, phone list, route sheets, calendars, etc.) using Microsoft Office programs for the purpose of maintaining current, accurate information.
    5. Maintained route records on approximately 120 personnel via more than 70 two-way radios, pagers, and cell phones for the purpose of locating crews for emergency work.
    6. Prepared documentation for the purpose of providing written support and conveying information.
    7. Received all maintenance and repair work orders, including emergencies (e.g., broken systems, gas leaks, etc.) for the purpose of resolution.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
G.E.D


Maintenance Dispatcher Resume

Headline : Over 2 years of experience in Communicating with dispatch team and techs to make sure customers and property management staff are getting informed and accurate communication.

Skills : Microsoft Office, Multi-tasking, Multi-line Communications, Radio Communications, Typing And 10-key, Management And Organization, Team- Building, Customer Service Relations,.

Description :

    1. Handled all incoming and outgoing calls in Fire Control Room for distribution to required depts.
    2. Accepted all service requests and create orders for radio dispatch to maintenance staff on duty.
    3. Handled any customer issues and inquiries over the phone in an efficient and friendly manner.
    4. Alerted all maintenance staff to any and all property emergencies and work with Fire Dept and other outside contractors as required during the event.
    5. Maintained and organized daily dispatch logs for filing and dept records.
    6. Assisted Dispatch Supervisor with ordering parts and other maintenance equipment for staff and maintain inventory for the dept.
    7. Created a more efficient and effective way of handling service calls and dispatching them in a timely manner to maintenance staff on duty.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
High School Diploma

Maintenance Dispatcher Resume

Headline : Seeking a Maintenance Dispatcher, responsible for Relaying information to the correct department when needed. Experience in Informing property managers and maintenance employees with proper information when asked.

Skills : Assisting, Maintenance, Multitasking.

Description :

    1. Assisted in all fire & sprinkler testing.
    2. Processed inmate payroll & timecards.
    3. Checked inter-departmental mail & order supplies Process monthly report for BOP & TCI Staff Process pending & completed work orders, add new equipment in TMS.
    4. Answered guest and staff calls using a multi-line phone system and computer-based dispatch software.
    5. Scheduled maintenance and guest service staff to resolve maintenance concerns and deliver amenities.
    6. Assisted in developing a better learning experience for new hires during their first weeks of on-the-job training.
    7. Assisted the Supervisor and other dept managers in miscellaneous projects and administrative duties to help them get it completed in a timely manner.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
G.E.D

Maintenance Dispatcher Resume

Objective : As a Maintenance Dispatcher, Responsible for managing all maintenance and customer service for 300+ home military housing complex and Coordinated and executed maintenance work.

Skills : Property Management, Leasing, Yardi, Microsoft Word, Exel, Publisher, Outlook, Business Correspondence, Office Coordination, Customer Service.

Description :

    1. Communicated with Technical field personnel via instant messaging, email, or telephone.
    2. Checked-in work orders to activate service as called in by Field Personnel.
    3. Upgraded as authorized by customers at the time of check-in.
    4. Audited all customer work orders for accuracy in the product, billing, and task performed.
    5. Generated customer credits as needed.
    6. Dispatched and routed field and maintenance technicians for customer and plant issues.
    7. Monitored the local market for outages or node issues that may impact customer services.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
Bachelor Degree

Maintenance Dispatcher Resume

Objective : Seeking a Maintenance Dispatcher, responsible for Following all company and department policies and procedures. Successfully completed training programs. Experience in Adhering to attendance policy and report to workstation at scheduled start time.

Skills : Customer Service, MS Office, Managing Skills.

Description :

    1. Maintained logs of activities and completed work.
    2. Conferred with customers by telephone to provide information about products or services, take and enter orders, and obtain details of complaints.
    3. Checked to ensure that appropriate changes were made to resolve customers' problems.
    4. Scheduled or dispatched workers, work crews, equipment, or service vehicles to appropriate locations, according to customer requests, specifications, or needs, using telephones.
    5. Conferred with customers or supervising personnel to address questions, problems, or requests for service or equipment.
    6. Received and prepared work orders.
    7. Recorded and maintained files or records of customer requests, work or services performed, charges, expenses, inventory, or other dispatch information.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
Bachelor Degree

Maintenance Dispatcher Resume

Objective : As a Maintenance Dispatcher, responsible for Dispatching appropriated personnel to service request locations, pursue resolution of problems, and complaints through research and referral of work.

Skills : Microsoft Office, Communication Skills, Planning.

Description :

    1. Handled the maintenance requests for all west Texas CEFCO convenience stores.
    2. Received and dispatched calls to technicians for the area.
    3. Contacted vendors for the completion of various work orders.
    4. Reached out to new potential vendors for service.
    5. Received and coded vendor invoices, verify work was complete at the store level with managers prior to submitting to accounts payable.
    6. Communicated between maintenance directors and district managers on larger scale work orders and projects.
    7. Parts ordered when needed, as well as maintain company pool cars.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
High School Diploma

Maintenance Dispatcher Resume

Objective : Seeking a Maintenance Dispatcher, responsible for Resolving issues and problems identification at the store level and communicate with store and district managers with time frames of repairs, and closeout.

Skills : Microsoft Office Suite, Planning, Communication Skills.

Description :

    1. Responsible for dispatching maintenance requests based on their priority.
    2. Responsible for handling phone calls from customers, in-house technicians, and third-party vendors.
    3. Responsible for warehouse coordination and leadership.
    4. Responsible for maintaining a business relationship with vendors.
    5. Responsible for invoicing of credit card receipts and payments to vendors.
    6. Responsible for parts organization, tech assignment, and possessing great decision-making skills.
    7. Responsible for processing maintenance requests and dispatching them in a timely fashion (especially if the request is an emergency).
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
Bachelor Of Science

Maintenance Dispatcher Resume

Objective : To obtain a Maintenance Dispatcher wit 5 years of experience in Tracking all dispatched repairs and maintenance in accordance with company-prescribed priority coding (P1, P2, P3, and so on) via email reports and/or telephone follow-up with each service provider.

Skills : Customer Service, Monitoring, Assisting.

Description :

    1. Answered incoming maintenance service requests over the phone and in-person for a resident base of over 6,000 homes.
    2. Prioritized maintenance service requests and matches to the appropriate technicians.
    3. Continuous monitored service requests and technician workload throughout the day.
    4. Called residents and scheduling service requests from the dispatch board in a timely manner.
    5. Assisted over 150 technicians daily with service routes, questions from the field, and scheduling of additional service requests.
    6. Monitored, checked, and prepared next day scheduled routes for technicians.
    7. Resolved resident complaints and inquiries, referred unresolved resident inquiries and complaints to upper management.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
GED

Maintenance Dispatcher Resume

Objective : To obtain a Maintenance Dispatcher with 3 years of experience in responsible for receiving work orders from departments within the plant that had equipment broke.

Skills : Monitoring, Communication, MS Office, Interpersonal Skills.

Description :

    1. Answered large volume of incoming calls, take messages, transfer calls; resolved general inquires, and concerns.
    2. Received, logged, and prioritized repair and maintenance calls, dispatch work to approved contractors, as applicable.
    3. Followed up to ensure work was completed.
    4. Investigated problems such as equipment difficulties and/or malfunctions within general department guidelines.
    5. Assisted in troubleshooting repair and maintenance issues.
    6. Maintained a database for work orders, invoices, and contractors.
    7. Performed other duties and projects as assigned by the Maintenance Director.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
High School Diploma