Renewal Specialist Resume Samples

A Renewal Specialist is a sales role, wherein the person will be responsible for ensuring customers renew their relationships with the company through the SaaS contracts. Some duties commonly associated with the post are listed on the Renewal Specialist Resume as – collaborating on sales strategies and coordinating quotes and sales opportunities with the sales team, providing renewal quotes, overcoming objectives, and adjusting proposal as required, maintaining accurate and timely information within the company CRM database, tracking and providing status updates on all open opportunities, accurately processing pre-sales tasks, and post-sales requests, overseeing and responding to basic sales questions around process or entitlement, and handling training opportunities when responding to quote requests.

Summary of skills that highlight a resume is – excellent MS Office skills, the ability to multi-task, strong communication skills, the ability to solve problems, experience in using technology sales, experience working in a fast-paced and multi-tasked environment, and experience in cultivating and developing relationships with clients. A high school diploma or marketing course is a common experience seen on successful resumes. n

Renewal Specialist Resume example

Renewal Specialist Resume

Objective : Interested in Full-Time Renewal Specialist. I love working with people and have a can do attitude. Personal philosophy has always been Treat others as you would want to be treated. Looking to secure a position that will utilize my skills and maximize both my growth and that of the organization.

Skills : Proficient in Microsoft Office Applications; Presentation;.

Description :

    1. Answered telephone queue calls and emails as well as making outbound calls for the Renewal Specialist Team.
    2. Team handled broker and client renewal business for small groups 2-50 and their health insurance needs.
    3. Assisted brokers and clients with renewal questions, health, dental and life plan questions.
    4. Discussed the group's renewal, comparing the healthcare plans, the cost of those plans and the different options.
    5. Maximised savings for the groups and provide the best coverage.
    6. Discussed the new healthcare rules and regulations, as well as HIPPA regulations and how these new rules relate to the broker and sales community.
    7. Made outreach calls to brokers and clients to discuss the group's medical and dental plans and what was available to them as well as the networks and providers available in those plans.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Bachelor Of Arts In Anthropology


Renewal Specialist Resume

Objective : Renewal Specialist is experienced in Microsoft Word, Excel, Access, PowerPoint, Publisher, and Outlook. Experience includes scheduling meetings and conference calls, coordinating travel arrangements, providing phone coverage, creating and editing Word and Excel reports, updating databases, and scanning, emailing, and faxing documents.

Skills : Calendaring, Office Administration, Administrative Assistant, Microsoft Office, Coordinator, Organisational Skills, Process Improvement, Scheduling, Inventory Management, Purchasing, Customer Service, Data Entry, Documentation.

Description :

    1. Maintained a renewal revenue quota of 105%.
    2. Developed internal and external relationships to ensure customer satisfaction and uncover opportunities for up/cross-selling.
    3. Performed high level problem solving skills while maintaining customer services.
    4. Utilised Excel to organise account data to streamline and improve work flow.
    5. Maintained high level of organisation and time management.
    6. Maintained pipeline and log all sales activity on Salesforce.
    7. Consistently followed up on open opportunities and quotes.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
High School Diploma


Renewal Specialist Resume

Summary : A challenging Renewal Specialist position that will fully utilize my computer skills, data entry skills and clerical knowledge. Microsoft Word Microsoft Excel Microsoft PowerPoint Ten-Key, Own, drive and lead the renewal process in collaboration with customer success, account management, and billing team.

Skills : Computer And Internet Tech, Planning, Customer Service.

Description :

    1. Updated mortgagee information for Homeowners, Dwelling or Rental policies, Changing coverage based on the needs of the insured's home, vehicles, watercraft, umbrella or Life insurance policies, Manually enter policies into Brightway Database, daily use of Excel and Microsoft Office, AMS, SEMCAT.
    2. Obtained 4-40 Insurance License for the state of Florida.
    3. Processed payments for multiple policies.
    4. Knowledged of over 100 different Insurance Carriers and Underwriting Guidelines.
    5. Assisted with Training and Developmental plans for new hires to company.
    6. Utilised Excel formula's to process work being sent to associates.
    7. Established relationships with key consumer contacts and leading market resellers
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
High School Diploma

Renewal Specialist Resume

Objective : A career with a progressive organization offering professional growth. Areas of Demonstrated Effectiveness: Strong oral and written communication skills Innovative Team player Interpersonal, organizational, and analytical skills Quick decision-making and leadership ability.

Skills : Community Relations, Twitter, Aptify, NetFORUM, Community Outreach, Data Management, Databases, Membership Retention, Email Marketing, Webinars, Compliance, Bylaws.

Description :

    1. Processed monthly vehicle registration renewals for tens of thousands of vehicles located in the states of AR, TX and UT.
    2. Achieved department performance standards for completing 90% of vehicle registration renewals 15 days before expiration.
    3. Researched and advised driver/client of appropriate requirements (emissions check, vehicle assessments) needed to complete renewals.
    4. Coordinated with other departments to help fulfill missing/late requirements.
    5. Developed and maintained a network of DMV contacts and establish beneficial professional relationships.
    6. Monitored reports for renewal volume, efficiency, and accuracy and report to supervisor on status updates.
    7. Provided leadership and coaching of metrics for new team members and new associates.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
MFA In Creative Writing

Renewal Specialist Resume

Objective : To obtain a Renewal Specialist position where my acquired professional skills with payroll and administration can be utilized to achieve the company's goals while maintaining high standards, as well as learning and growing with the company.

Skills : Payroll, Cash Handling, Record Retention, Administration, SAP, Basis, Fluent In Spanish, Microsoft Office, Self Motivated, Kronos Time Keeping.

Description :

    1. Processed registration renewals using the appropriate resource for each jurisdiction, while achieving department performance standards for accuracy and timeliness.
    2. Ensured clients are billed correctly for renewals by verifying registration and service fees.
    3. Developed and maintained a network of DMV contacts and establish beneficial professional relationships.
    4. Contacted driver or client when jurisdiction requirements (e.g., emissions check, resolve outstanding violations) are needed to complete renewals.
    5. Coordinated with other departments to help fulfill missing/late requirements.
    6. Investigated driver and client inquiries and follow through to resolution.
    7. Key membered of exclusive 10-person Calvary Renewal Team focused on top 5 revenue-generating customers, with specific attention to renewals, upselling bandwidth and Cloud services and protecting monthly recurring revenue through customised, secure and reliable business enhancing solutions.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Entry Level
Education
Education
Credits Earned In Business Administration

Renewal Specialist Resume

Headline : Seeking a Renewal Specialist position that supports the administration of chapters and/or members from the national level. I have worked in data collection and management, and enjoy creating streamlined systems to improve accountability and workflow efficiency.

Skills : Proficient in Speaking reading , and writing Spanish.

Description :

    1. Answered phones professionally, taking detailed messages and distribute when needed.
    2. Maintained market knowledge, also practices fair housing guidelines.
    3. Assisted with entering enrollments in database and Excel.
    4. Prepared and filed information, maintained all keys to the properties.
    5. Prepared legal documents.
    6. Successfully retained/resold medical policyholders that considered cancelling their policies.
    7. Communicated information to customers and sold desirable plan changes.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
High School Diploma

Renewal Specialist Resume

Objective : A dependable and trusted employee with over five years of experience in finances, insurance policies subject matter expert (Homeowners, Auto, Life, Flood, Umbrella), customer service, sales, organisational skills, and assisting customers. Additionally, extensive hands-on bilingual customer service representative for Brightway Insurance and Publix.

Skills : Email Marketing Software (Constant Contact, Mailchimp, Planning.

Description :

    1. Answered inbound calls in a courteous and professional manner.
    2. Modified, updated, and processed any change in amount of coverage, or type of insurance both in AMS and with Carrier.
    3. Reviewed, verified and update data, such as age, name, address, contact information, coverage limits and lender information in AMS and on Carrier websites.
    4. Examined letters from policyholders or agents, original insurance applications, underwriting memos, policy endorsements, appraisals and other company documents to determine if changes are needed and effects of changes.
    5. Corresponded with insured or agent to obtain information or inform them account status or changes.
    6. Resolved billing issues resulting from policy changes, reinstatements, cancellations, misapplied payments and NSF's.
    7. Focused on resident retention for multiple multi-family housing communities, over 1200 homes in a 60 mile radius spanning from Kissimmee to Gainesville.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
Diploma In Communication

Renewal Specialist Resume

Summary : Have 18 years of medical experience and management of 9 years. I manage 14 staff members daily. Deal with daily work flow of the office and manage daily schedules. Communicate daily with Physicians and Practice Administrator in the office as well as communicate with all 9 departments of the office that I manage.

Skills : Account Management, Client Relationship Management, Consultative Selling, Consultative Selling.

Description :

    1. Managed national virtualisation software renewals for multiple resellers via proactive reporting as well as reactive off hand quote requests.
    2. Assisted with overall account management/strategy by partnering with Sales/Marketing Rep to troubleshoot customer concerns, acting upon a variety of branch level reports, and working on other assignments as needed.
    3. Foretasted and responded to product shortages 12 or more weeks in advance.
    4. Acted as liaison between sales and material planning group through involvement in shortage calls, quality problems, programming, etc.
    5. Processed and tracked sales orders and expedited product delivery Interfaced with distribution centers on field quality reports.
    6. Successfully met and exceeded daily goals and quotas.
    7. Demonstrated knowledge of the organizations various products and maintenance contracts.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Bachelor Of Arts In Sociology

Renewal Specialist Resume

Objective : Renewal Specialist with 2 years of experience in Helping organize all incoming emails and track information in the incoming and outgoing correspondences, Corresponding, mostly via email, with internal and external clients daily, Building and reviewing monthly excel audits, Assisting producing Adobe document packets.

Skills : General Office, Customer Service, Warehouse Associate, Inventory Control, Medical Records, Telecommunications, Hipaa, Cash Handling.

Description :

    1. Provided high-level, efficient, and accuracy data entry support.
    2. Addressed hundreds of emails on a daily basis, as well as developing spreadsheets through Excel.
    3. Performed a variety of daily tasks that continue to enable, and improve job performance.
    4. Prepared month-end reports for managers that help identify, and resolve problems with our monthly license checks.
    5. Input hundreds of emission requirements monthly, to insure a driver is in full compliance with the law.
    6. Educated contractors/partners/customers.
    7. Contacted contractors/partners/customer through, but not limited to, phone calls, email, mailings, fax and seminars to communicate process and procedures to extend initiatives with the company.
                            Years of Experience
                            Experience
                            2-5 Years
                            Experience Level
                            Level
                            Executive
                            Education
                            Education
                            Business Management

                            Renewal Specialist Resume

                            Objective : Renewal Specialist meeting management, sponsorship, board liaison, media and web development - Experienced with industry standard software: Salesforce, Cvent, and Microsoft Office suite - on multiple platforms - Well versed in contract negotiation - Creative and detail-oriented problem solver that excels in time and project management - Recognized as one of Collinson Media and Event's 2015 40 Under 40 in the Association Event Industry.

                            Skills : Microsoft Office, Wordpress, Photoshop.

                            Description :

                              1. Consistently achieved a 90% retention rate while closing the gross profit margin and exceeding company goals.
                              2. Raised awareness and provided data regarding customer feedback.
                              3. Consistently top team rep to achieve targets of 20-30 renewals and $30K revenue per month, using consultative and service-oriented approach to ensure customer satisfaction and demonstrate how solutions support customer goals.
                              4. Managed average 300 accounts per month, establishing contact 9 months prior to contract expiration to proactively initiate renewal process.
                              5. Primary contacted for the territory of Florida.
                              6. Made approximately 30 daily calls with follow up emails to end users and resellers to ensure subscriptions are renewed in a timely manner.
                              7. Processed credit card transactions and purchase orders on behalf of both end users and resellers.
                              Years of Experience
                              Experience
                              2-5 Years
                              Experience Level
                              Level
                              Executive
                              Education
                              Education
                              B.S. In Hospitality Management