Medical Information Specialist Resume Samples

A Medical Information Specialist works for the healthcare facility and handles all media and pubic-related tasks. The following duties are listed on the Medical Information Specialist Resume – collaborating with medical directors; attending industry events, representing the facility in scientific fora, providing technical support for all pharmaceutical products, assisting in solving all complex queries; managing response letters and drafting it if required; evaluating all communication on competitor medical products and devices; ensuring compliance to standards and guidelines; developing products for cross-functional teams and participating in strategy development; and maintaining standard operating procedures and solving all queries.

Those seeking this job role should mention on the resume the following skills and abilities – knowledge of medical terminologies; ability to stay calm under pressure; huge experience in managing work preferably in pharmaceutical or medical environment; knowledge of FDA; deep knowledge of diagnostic tests; and knowledge of drug information processes. Successful resumes make mention of a degree in the field of mass communication or journalism.

 

Medical Information Specialist Resume example

Medical Information Specialist Resume

Summary : Responsible for creating, updating, and/or review Medical Information content as Medical Information letters and FAQs and custom escalated responses to inquiries in collaboration with the in-house subject matter.

Skills : Insurance Verification, Scheduler, Receptionist, Customer Service Representative, Healthcare.

Description :

    1. Handled written and telephonic inquires to and from Primary Care Physicians, internal and external customers for all lines of business: Health Maintenance Organization (HMO), Blue Choice, and Self Referral Option (SRO).
    2. Investigated authorization requests for medical/surgical procedures.
    3. Provided information and assistance to Medical Management, providers, hospitals, Primary Care Group's as well as members.
    4. Collected and record data to assist team members and nurses with data research regarding benefit limitations, historical authorizations, and paid claims data.
    5. Resolved and identified claim issues cohesively with the claims department as well as external customers.
    6. Provided training to all new employees who became a member of the clinical programs department.
    7. Consistently exceeded monthly production goals with an accuracy rate of 98%, as a result, improved inventory within turn-around times within the department.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Associates Of Applied Science


Medical Information Specialist Resume

Headline : Medical Information Specialist with 5 years of experience in Responding to the unsolicited consumer, health care professional, and other external customer requests for clinical and scientific information received via the Call Center phone number, website/e-mail, and at scientific.

Skills : Strong Verbal Communication, Literature Research, Interpreting Data, Providing Verbal And Written Responses Based On Research.

Description :

    1. Created, updated, and/or reviewed Medical Information content (e.g., Medical Information letters and FAQs) and custom (escalated) responses to inquiries in collaboration with the in-house subject matter.
    2. Ensured complex scientific content is summarized in a concise, simple, and balanced.
    3. Responded to unsolicited consumer, health care professional, and other external customer requests for clinical and scientific information received via the Call Center phone number, website/e-mail, and at scientific.
    4. Provided information responses aligned with law, rules, regulations, internal policies, codes (e.g., Client Code of Conduct, ) and practices.
    5. Assisted in the development, optimization, and management of in-house medical information.
    6. Assisted with launch readiness plans for the Call Center that meet the scientific needs of customers through strong collaboration with internal.
    7. Provided monthly reporting metrics for Medical.
                Years of Experience
                Experience
                5-7 Years
                Experience Level
                Level
                Junior
                Education
                Education
                Diploma


                Medical Information Specialist Resume

                Headline : To be valued as an integral part of an office team, responsible for the timely completion of administrative office duties while utilizing the numerous interpersonal skills, extensive experience and customer service I have obtained in various office settings.

                Skills : Patient Care, Multitasking, MS Office.

                Description :

                  1. Responded to unsolicited and solicited medical information questions through verbal or written channels from healthcare providers and patients by using the appropriate and researched scientific data available.
                  2. Responsible for identifying and recording adverse events and product complaints as well as processing fulfillment.
                  3. Crtiically and scientifically evaluated the medical information available to share it with HCPs.
                  4. Utilized FDA, regulatory and medical knowledge for documentation.
                  5. Provided medical and drug information input for updating the database for providing responses to HCPs.
                  6. Documented appropriately according to company and project guidelines and route the AE report to safety department o Documents AER and product complaint report based on the time line guidelines set forth by FDA and client.
                  7. Identified and handled suspected and or unexpected serious adverse reports o Member of social committee for boosting morale of the employees and managing other social activities.
                Years of Experience
                Experience
                5-7 Years
                Experience Level
                Level
                Executive
                Education
                Education
                Bachelor's In Pharmacy

                Medical Information Specialist Resume

                Objective : Responsible for Assisting and/or perform literature evaluations as needed to support Medical Information, Assisting with the development of working practices and SOPs, working closely with cross-functional.

                Skills : MS Office, Medical Skills, Coordinating Skills.

                Description :

                  1. Created and reviewed new global and US standard response documents for five products in therapeutic area of Multiple Sclerosis.
                  2. Completed periodic reviews/updates for products in therapeutic area of Multiple Sclerosis.
                  3. Demonstrated ongoing scientific expertise relevant to therapeutic area, including products, disease state management, and emerging therapies (i.e. product certifications).
                  4. Integrated scientific expertise with knowledge of regulatory and compliance guidelines to ensure comprehensive review and development of standard responses submitted into the approval process.
                  5. Participated in updating Medical Information Style Guide for standard response documents.
                  6. Created and reviewed medical/scientific content for hot topics, sensitive issues Liaison between content team and contact center for trending hot topics.
                  7. Assessed and investigated requests for medical service authorization.
                Years of Experience
                Experience
                2-5 Years
                Experience Level
                Level
                Junior
                Education
                Education
                Diploma

                Medical Information Specialist Resume

                Objective : To expand the knowledge of my doctoral degree along with over fifteen years of pharmacy experience through providing continued positive patient outcomes in new areas of pharmaceutical opportunity.

                Skills : Excel, Powerpoint, Windows XP, Outlook, , PeopleSoft Google Apps, WinSCP, Paperfow, Lucid Data Base Systems,Accounts Payable, Google Apps, Peoplesoft, Fluent In Spanish.

                Description :

                  1. Personalized handling of inbound calls from consumers and healthcare professionals.
                  2. Maintained and updated (annually) SRL database for department.
                  3. Assisted in reporting of Adverse Drug Reaction and Quality Complaint reports as needed.
                  4. Overviewed the general working with Pharmacovigilance department and manager.
                  5. Kept renewed for the professional knowledge in the field of medical info, safety, and applicable areas of medical science to provide valuable services to the clients and company.
                  6. Documented and responded to internal and external medical information requests received via phone/email/fax/mail.
                  7. Responsible for receiving and handling after hours calls.
                Years of Experience
                Experience
                2-5 Years
                Experience Level
                Level
                Executive
                Education
                Education
                High School Diploma

                Medical Information Specialist Resume

                Headline : Continue my Medical Information Specialist professional career in the health care industry where I can effectively utilize my experience in care management, customer service, provider enrollment, benefit interpretation, claims payments, and individually billed accounts.

                Skills : Analysis, Coding, Excel, Access, Word, Powerpoint, HIPPA, JCHAO standards, Release of Information.

                Description :

                  1. Assessed and investigated requests for medical service authorization and authorization.
                  2. Assisted nurse team members with data research regarding benefit limitations, historical authorizations, and paid claims data.
                  3. Familiared with ICD-9, CPT, and HCPCS codes.
                  4. Assisted provider with identification of appropriate codes for authorization.
                  5. Facilitated communication with providers regarding the status of requests for clinical review.
                  6. Assisted with on-the-job training of new employees.
                  7. Worked on special projects as assigned by a leader independently Educate and direct providers on medical management policy, procedures, and plan benefits.
                Years of Experience
                Experience
                5-7 Years
                Experience Level
                Level
                Executive
                Education
                Education
                Master Of Science

                Medical Information Specialist Resume

                Objective : Assisting with launch readiness plans for the Call Center that meet the scientific needs of customers through strong collaboration with internal.

                Skills : Clinical Pharmacy, Communication Skills, Communication Skills.

                Description :

                  1. Demonstrated the ability to fill in at a moment's notice, quickly mastering new systems, processes, and workflows.
                  2. Collected, recorded, and processed appropriate data into our Medecision database to offer providers authorization of approved services for Blue Care Network members.
                  3. Assisted nurse managers with data research regarding benefit limitations, facilitate communication with providers, identify relevant issues and resolve inquires, and educate and direct providers on medical management policy, procedures, and plan benefits.
                  4. Led team to reach goal for speed and accuracy, created a supportive team environment, was asked by a supervisor to train new hires when I only had two weeks on the job.
                  5. Used Diplomacy, critical thinking skills, time management, organizational and problem-solving skills.
                  6. Provided information and assistance regarding the Medical Management program to providers, hospitals, Primary Care groups, and members.
                Years of Experience
                Experience
                0-2 Years
                Experience Level
                Level
                Entry Level
                Education
                Education
                Diploma

                Medical Information Specialist Resume

                Headline : Highly qualified Medical Information Specialist with experience in the industry. Enjoy creative problem solving and getting exposure on multiple projects, and I would excel in the collaborative environment on which your company prides itself.

                Skills : Typing 45+ Wpm, Medical, Management Skills.

                Description :

                  1. Provided high-quality, balanced, and timely clinical, medical and scientific information upon the request of external healthcare professionals as well as internal Baxter functional areas such as clinical development, marketing, sales, manufacturing, quality assurance, regulatory affairs, R&D, and legal.
                  2. Evaluated medical inquiries and utilizing appropriate sources (prescribing Information, literature searches) respond verbally or in writing to the customer.
                  3. Assisted in creating, maintaining, and updating a database of standard response letters, frequently asked questions, and other correspondence that can be utilized to respond to the request of internal and external customers.
                  4. Maintained working and current knowledge of published medical literature, disease states, and their treatments related to relevant Baxter products.
                  5. Continuously established a basic understanding and maintaining current knowledge of regulatory and quality requirements related to product support.
                  6. Assisted company regulatory and quality groups by providing input into the evaluation of product complaints and adverse events.
                  7. Provided support for medical information booths at conferences.
                Years of Experience
                Experience
                5-7 Years
                Experience Level
                Level
                Executive
                Education
                Education
                GED

                Medical Information Specialist Resume

                Objective : Looking for a fast-paced environment that needs a detail-oriented person who loves to learn and teach. I am very well rounded with experience in many areas, therefore most any challenge is welcomed. Ability Summary I have experience in several areas that range anywhere from medical office: billing and coding, front desk, insurance information, and data entry, also Emergency Room support and Long Term Acute care (LTAC).

                Skills : Customer Service, MS Office, Communication Skills.

                Description :

                  1. Retrieved patient charts.
                  2. Analyzed patient charts.
                  3. Scheduled appointments.
                  4. Answered telephone.
                  5. Organized new medical record department.
                  6. Created new forms for the chart.
                  7. Tracked RN and HHA visits to patient homes.
                Years of Experience
                Experience
                2-5 Years
                Experience Level
                Level
                Executive
                Education
                Education
                GED

                Medical Information Specialist Resume

                Objective : To have an opportunity where I can use my training and experience to help others to achieve their objective from scheduling a conference with a teacher to contacting a health specialist or receiving the assistance they need in any area of customer care.

                Skills : Patient Care, Medical Care, Management Skills.

                Description :

                  1. Helped to file and to keep patient charts up to date.
                  2. Answered phones, scheduled appointments, and entered data into a computer system.
                  3. Retrieved information from patient charts; faxed patient orders and lab results to other clinics.
                  4. Daily prepared patient charts for use on appointment and performed general clerical duties.
                  5. Enlisted to temporary position to apply clinical trial and literature evaluation experience.
                  6. Demonstrated skills in Drug Information, emerging changes in drug policy, and barriers to accessing NTD treatments, INDs, Orphans Drugs, and challenges in managing chronic diseases including NTDs, acute infections.
                  7. Provided expert technical information to Health Care Providers (HCPs) in treating NTDs and INDs according to Standard Letter Protocol (STPs) of drug manufacturers.
                Years of Experience
                Experience
                2-5 Years
                Experience Level
                Level
                Executive
                Education
                Education
                Bachelor of Multidisciplinary