The general job summary of an Outlet Supervisor is to support the outlet manager in operating the outlet facility and follow specific guidelines and operate with minimal supervision. While the duties tend to vary based on the size and type of the outlet, certain common and vital work activities are listed on the Outlet Supervisor Resume as – fostering and demonstrating a positive team environment, directing the activities of outlet personnel, solving customer issues, maintaining a positive and professional relationship with all employees, ensuring quality and quantity of work performed, ensuring proper adherence by outlet staff to policies and procedures, and complying with cash handling and POS procedures.
Summary of skills includes the following – strong interpersonal and writing skills, the ability to exhibit a high level of integrity and business ethics, physical stamina to lift and move heavy items, outlet- operations expertise, and knowledge of retail, production, and warehouse operations. Formal education to a high school diploma or GED level is sufficient.
Objective : Modeling customer service behaviors and ensures that others are trained on and exhibiting those behaviors in order to deliver on KPI goals (Conversion, Units Per Transaction and Sales Per Hour), and also Demonstrating excellent product knowledge and trains others to do the same.
Skills : Microsoft Office, Adaptability, Dependable , Good Speaker, Team Orientated , Strong Leader.
Description :
Assigned shift, assisted in overall management.
Assisted in overall supervision of the department as outlined in manager's job description.
Completed environmental checklist for dining room.
Spotted check liquor pars and order daily supplies.
Hold pre-meal meetings.
Followed up on established training steps.
Handled guest comments and complaints and ensure guest satisfaction.
Experience
2-5 Years
Level
Junior
Education
Bachelor In Business Administration
Outlet Supervisor Resume
Summary : Highly qualified Outlet Supervisor with experience in the industry. Enjoy creative problem solving and getting exposure on multiple projects, and I would excel in the collaborative environment on which your company prides itself.
Skills : General Management, Food Beverage, Leadership.
Description :
Learned true five-star and five diamond service as a cocktail waitress for The Oak Room located at The Lodge at Sea Island.
Worked directly during the summer months, as my primary focus at the time was obtaining my Bachelor of Business Administration from Georgia Southern University.
Had an opportunity to step in as a full time server for our sister property, The Retreat at Sea Island, specifically the Davis Love Grill.
Vested interest in beverage, specifically focusing on craft cocktails and beer offerings.
Selected by my senior leadership team to become the Learning Specialist for the Davis Love Grill.
Involved creating training manuals, onboarding new team members, and constant follow up and follows through of all training practices involved within the operation.
Organized the team and create a solid foundation of processes for the operation afforded me the opportunity to become a supervisor at The Davis Love Grill.
Experience
7-10 Years
Level
Management
Education
BS
Outlet Supervisor Resume
Headline : An energetic customer care professional looking to join a dynamic company whose focus is to provide the ultimate in customer care both internal and external while continuing to utilize my skills in administrative support where I may be instrumental in contributing to the company's goals and core values while obtaining professional growth.
Skills : Leadership, Oraganizational Skills.
Description :
Oversaw day to day operations of the food and beverage division which include the restaurant, coffee cafe, bar lounge, and the Sheraton VIP lounge.
Met and greeted hotel guests in a professional and enthusiastic manner.
Promptly and empathetically handled guest concerns and complaints in a timely, professional manner.
Maintained a high standard of customer service during high volume, fast paced operations.
Cross-trained and coordinated scheduling with team members to ensure a seamless operation.
Handled currency, credit card, and compensation vouchers quickly and accurately.
Monitored the safety of food handling and presentation aligned with guest expectations.
Experience
5-7 Years
Level
Executive
Education
High School Diploma
Outlet Supervisor Resume
Headline : Contributing to expense control by managing controllable expenses and following all loss prevention programs, and also Assisting in executing floor changes, sales, and promotional events timely and effectively for maximum financial results.
Skills : Training SKills, Organizational Skills.
Description :
Ensured that each employee is aware of operational goals and is supplied with the necessary tools to accomplish them.
Managed budgets for labor/payroll.
Maintained statistical and financial records.
Recruited, trained, and managed staff.
Planned weekly work schedules.
Coordinated private parties for local companies.
Created features and promotions applicable to the hotel's culture, brand, and standard.
Experience
5-7 Years
Level
Executive
Education
Bachelors Of Arts
Outlet Supervisor Resume
Headline : To maintain a secure, well-paying job in the culinary field; to continue learning and cultivating my love of the craft; to invest my career within a company that offers advancement opportunities.
Skills : Property Management Software Literate, Microsoft Office.
Description :
Supervised the overall operations and service staff for the restaurant, room service, bars, and banquet operations, for a large, full-service hotel.
Trained staff to aggressively upsell high-end menu items and the Chef's daily specials, increasing profit to daily sales and lowering month-end costs.
Constantly monitored and oversaw that standard operating procedures were being followed by all service staff.
Executed banquet setup and service procedures in the absence of the Banquet Manager.
Maintained pars by conducting daily liquor inventories and ordered stock.
Developed and executed requisition and distribution procedures.
Scheduled staff and processed weekly payroll.
Experience
5-7 Years
Level
Executive
Education
GED
Outlet Supervisor Resume
Summary : A seasoned professional with an extensive Food and Beverage and Resort Operational background and over 25 years of passionate service in the Hospitality Industry. Extensive and illustrious education has endowed me with the ability to conceptualize the whole picture and all its relationships. Obtain a managerial/supervisory position within your company/organization, in which my creativity, experience & intellectual skills are both utilized and maximized to their fullest potential, thus earning a mutually, substantial Return on Investment for both parties.
Skills : Proficient In Word, Excel, PowerPoint, Publisher, Outlook, Meeting Matrix, Adaco.NET Purchasing, And Various Versions Of Micros., I Have Hands-on Front-of-the-House Experience As Well As An Extensive Back--of-the-House Experience.
Description :
Listened to associates' concerns and suggestions for improving how work is done and guests are served Work with management to ensure that associates have the necessary resources to effectively perform their jobs (i.e. supplies, equipment, and inventory) Manage Inventory.
Maintained adequate inventory to ensure adequate quantities are maintained and spoilage minimized.
Kept Manager apprised of hourly associate activities, issues, challenges, and concerns, etc.
Made executive decisions and problem solve - Analyzing information and evaluating results to choose the best solution and solve problems.
Processed finical paperwork and invoices Accomplishments Rosen Hotels & Resorts Management Training (MIT) Program Graduate.
Assisted in directing and planning weekly and monthly employee meetings.
Followed all safety and sanitation policies when handling food and beverage.
Experience
10+ Years
Level
Senior
Education
GED
Outlet Supervisor Resume
Headline : As an Outlet Supervisor, responsible for Participating in the training process for new hires on LS&CO culture, product knowledge, selling practices, and other associate responsibilities, and also identifying developmental opportunities in staff and partners with management to accomplish improvements.
Skills : Amateur Football Team Owner / Coordinator, Internet Research, Powerpoint, Presentation Skills, Coaching, Account Management, Supervision.
Description :
Assisted the Food and Beverage Manager in day-to-day operations.
Supervised and managed 22 restaurants, bar, and kitchen staff.
Ensured guest satisfaction and W hotel standards of service.
Used creative thinking and unique style to wow guests.
Trained and cross-trained employees in addition to coaching employees how to resolve and deescalate conflicts.
Trained and assisted employees on Micros POS systems, troubleshot and worked with help desk when systems went down.
Performed duties as Manager On Duty when GM was out of town.
Experience
5-7 Years
Level
Executive
Education
BBA In Marketing
Outlet Supervisor Resume
Headline : Continue successful employment with a professional organization, utilizing previously attained expertise in the Retail Industry with further opportunities for career advancement.
Skills : Inventory Management, Accounts Payable.
Description :
Supervised 20 employees and ran the daily operations of the Country Club.
Worked closely with the Chef on specials etc.
Responsible for all schedules of staff, payroll, and daily stand-up meetings.
Proactively addressed and solved problems, followed up to ensure resolution.
Successfully handled Food and Beverage Operations of Vienna Cafe, Baskin Robbins, Pool Bar, and Cake Shop.
Nominated by the General Manager to launch and inaugurate the Executive Floor.
Responsible for the Room Service and Executive Floor operations of the hotel.
Experience
5-7 Years
Level
Executive
Education
Associates In Applied Science
Outlet Supervisor Resume
Headline : Conducting a thorough walkthrough of the outlet and the storage facility Meet with Manager for a brief recap of the day's activities and receive assignment Conduct shift briefings Supervise the Day to Day operations of the outlet Ensure shift coverage Assign duties, responsibilities, and tasks to employees in accordance with work requirements.
Skills : Supervising Skills, Monitoring Skills.
Description :
Communicated openly with management and staff members during daily briefings to ensure operations run smoothly.
Monitored all-around situations that may be deemed a threat to the safety of guests and associates.
Consistently offered professional, friendly, and engaging service.
Led and supervised the Food & Beverage team in all aspects of the department and ensure service standards are followed.
Ensured that proper Food and Beverage controls are in place and adhered to.
Maximized revenues by communicating regularly with the Food & Beverage teams to implement agreed-upon strategies, practices, and promotions.
Monitored the departmental budget in a fiscally responsible manner.
Experience
5-7 Years
Level
Executive
Education
MS
Outlet Supervisor Resume
Objective : To obtain a responsible role in Human Resources and Administration but am open to other challenging opportunities in a dynamic organization that would tap the potential to the optimum, value capabilities, increase my knowledge base and provide scope for mutual growth and enhanced performance.
Skills : Microsoft Application Suite, ERP, Visio, FormFlow Software.
Description :
Addressed guest concerns and react quickly and professionally
Ensured all Food & Beverage leaders have full knowledge of all menus in the various outlets.
Monitored all guest service standards, constantly seeking ways to improve product and service as well as increase volumes and profits.
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