Patient Care Specialist Resume Samples

A Patient Care Specialist will work closely with the patients and nurses and help the patients in providing basic care. Some of the work activities that can be seen noted on the Patient Care Specialist Resume includes – responding to patient calls, providing assistance to the patients in bathing, dressing and grooming; serving meals and feeding patients, monitoring and recording vital signs, observing and reporting about patient’s mental and emotional changes to the case manager, collecting samples and other clinical trials, moving and transferring patients, and assisting Doctors and Nurses during treatment or examinations.

Apart from basic skills, job applicants will need these technical skills as well – attentive nursing care, ability to measure and note vital signs CPR knowledge, emergency care attitude, knowledge of safety and sanitation methods, computer technology skills mainly with MS Office and EHR’s; and knowledge about patient’s medical history. Most of the resumes show qualifications like a Patient care technician diploma or the similar.

Patient Care Specialist Resume

Objective : Able to excel in prioritizing,organization, decision making, Proven success in inviting, promoting and maintaining strong interpersonal relations.

Skills : Multi-tasking, Medical Teamwork, Bedside Manner, Infection Control, Nursing Skills, Health Promotion And Maintenance, Creating A Safe, Effective Environment, Informing Others, Judgment, Pain Management, Acute/Critical Care,Long Term,Post Op.

Description :

    1. Provides patients' personal hygiene by giving bedpans, urinals, baths, backrubs, shampoos, and shaves; assisting with travel to the bathroom; helping with showers and baths.
    2. Provides for activities of daily living by assisting with serving meals, feeding patients as necessary; ambulating, turning, and positioning patients; providing fresh water and nourishment between meals.
    3. Provides adjunct care by administering nonsterile dressings, surgical preps, ice packs, polarizers,, heat treatments, Maintains patient stability by checking vital signs and weight; collecting urine and stool, recording intake and output information.
    4. Provides patient comfort by utilizing resources and materials; transporting patients; answering patients' call lights and requests; reporting observations of the patient to nursing supervisor.
    5. Documents actions by completing forms, reports, logs, and records.
    6. Maintains work operations by following policies and procedures.
    7. Protects organization's value by keeping patient information confidential.
    8. Serves and protects the hospital community by adhering to professional standards, hospital policies and procedures, federal, state, and local requirements, and jcaho standards.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Cetificate In CNA


Sr. Patient Care Specialist Resume

Summary : Twelve years experience providing administrative support for correctional institutions. Expert in using technology to enhance speed and accuracy of administrative tasks. Demonstrated range of professional communication skills. Currently pursuing my Associates Degree in Business Administration while working full-time.

Skills : PK Compounding Software.

Description :

    1. Obtained authorization for one third of health insurance and Medicaid reimbursements for 120 bed hospital.
    2. Conducted daily insurance reviews to relay clinical information regarding patients' treatment progress in order to justify need for extended inpatient or residential mental health treatment to be authorized.
    3. Earned recognition from multiple private health insurance companies as nationally favored insurance reviewer.
    4. Reduced bad debt on Medicaid patients from $500K per year to a profit of $300K per year.
    5. Earned 17 employee recognition awards for exceptional customer service on both inter- and intra-hospital levels.
    6. Served as a liaison with private health insurance companies to develop reimbursement contracts and improve the profitability of existing contracts.
    7. Represented hospital in networking efforts with outside agencies to reinforce positive image of patient care.
    8. Maintained State and Federal regulatory compliance in accordance with Joint Commission on Accreditation of Healthcare Organizations (JCAHO) standards and guidelines.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
B..A Psychology


Jr. Patient Care Specialist Resume

Objective : Conscientious, dependable and dedicated professional. Embodies a strong commitment to ethics and high-level customer service. Able to work independently or as part of a high functioning team.

Skills : Revolution PHR, Microsoft Office, CPR Certification American Heart Association, Typing.

Description :

    1. Conferences with patient to explain benefits and financial responsibilities, and arranges for funding programs if necessary.
    2. Schedules patient's deliveries and addresses all patient needs in one phone call with positive and caring attitude.
    3. Ensures proper follow-ups are initiated so patient's therapy is not disrupted.
    4. Ensures individualized care goals are met.
    5. Ensures the highest quality of care is provided and is in compliance with federal, state, and local regulatory requirements and established departmental policies and procedures.
    6. Ensures patients receive quality care by reviewing documentation, making visits with staff, reviewing care plans, conducting/participating in multidisciplinary team conferences, and reviewing patient satisfaction reports.
    7. Plans and organizes work assignments, sets priorities and completes work with minimum supervision.
    8. Adheres to the service policy and principles of the Advanced Care Scripts, Inc.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
High School Diploma

Patient Care Specialist II Resume

Objective : Ability to work in a group environment as well as independently when needed. Making use of all skills in possession to the best of my ability. Use knowledge to communicate ideas that will make any work environment better and more productive.

Skills : Microsoft Office, Internet Explorer, Typing speed of 60+, Sign Language.

Description :

    1. Conferences with patient to explain benefits and financial responsibilities, and arranges for funding programs if necessary.
    2. Schedules patient's deliveries and addresses all patient needs in one phone call with positive and caring attitude.
    3. Ensures proper follow-ups are initiated so patient's therapy is not disrupted.
    4. Ensures individualized care goals are met.
    5. Ensures the highest quality of care is provided and is in compliance with federal, state, and local regulatory requirements and established departmental policies and procedures.
    6. Ensures patients receive quality care by reviewing documentation, making visits with staff, reviewing care plans, conducting/participating in multidisciplinary team conferences, and reviewing patient satisfaction reports.
    7. Plans and organizes work assignments, sets priorities and completes work with minimum supervision.
    8. Adheres to the service policy and principles of the Advanced Care Systems, Inc.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Entry Level
Education
Education
Nursing

Patient Care Specialist III Resume

Objective : To obtain a position in a healthcare setting that will allow me to showcase my skills in providing excellent patient care in a timely and efficient manner, while gaining more knowledge and growing in the healthcare field.

Skills : Powerpoint, Patient Care, Word, Mentoring.

Description :

    1. Conferences with patient to explain benefits and financial responsibilities, and arranges for funding programs if necessary.
    2. Schedules patient's deliveries and addresses all patient needs in one phone call with positive and caring attitude.
    3. Ensures proper follow-ups are initiated so patient's therapy is not disrupted.
    4. Ensures individualized care goals are met.
    5. Ensures the highest quality of care is provided and is in compliance with federal, state, and local regulatory requirements and established departmental policies and procedures.
    6. Ensures patients receive quality care by reviewing documentation, making visits with staff, reviewing care plans, conducting/participating in multidisciplinary team conferences, and reviewing patient satisfaction reports.
    7. Plans and organizes work assignments, sets priorities and completes work with minimum supervision.
    8. Adheres to the service policy and principles of the RxCrossroads Program.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Associate Of Science

Patient Care Specialist I Resume

Objective : Learning caregiver with good knowledge and understanding of development factors specific to adult and geriatric residents, as well as advanced knowledge of Alzheimer's and dementia. Compassionate caregiver trained at bathing, grooming and feeding elderly and disabled patients. Familiar with Medical terminology and procedures, as well as data entry. Seeking a long term care position.

Skills : Computer, Internet, Fax, Copier, Switchboard.

Description :

    1. Performed direct patient care aimed at increasing comfort, psycho, social and spiritual well-being by providing assistance with personal hygiene, physical comfort, nutrition, elimination, prevention of skin breakdown, rehabilitation and safety.
    2. Answered call lights and aided in patient comfort and safety by adjusting beds, lights, bed rails, pillows, patients' clothing and bedside tables/equipment.
    3. Helped residents programming goals and increase their independence.
    4. Provided a comforting and soothing environment.
    5. Collects patient specimens and data, including vital signs, input/output and other delegated measurements.
    6. Reported any unusual circumstances in the patients' condition or environment.
    7. Assisted nurses with wound care for pressure ulcers, bed sores, and surgical site wounds.
    8. Followed safe lifting techniques and individual resident lifting instructions.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
Health Administration

Asst. Patient Care Specialist Resume

Headline : Senior professional with 15+ years experience in the healthcare industry. Seeking a challenging opportunity with growth potential within an expanding organization where I can utilize my years of reimbursement and collection experience with outstanding interpersonal, communication and organizational skills.

Skills : Customer Service.

Description :

    1. Initiate and maintain strong, positive working relationship with physicians and office staff, solving problems in an effective, expedient manner and meet their needs to increase satisfaction.
    2. Knowledge of capitation, physician office operations and the effect of managed care on a physician's practice.
    3. Demonstrate marketing and customer relations' skills to interact with physicians, and their office staffs to maintain high satisfaction.
    4. Oversee authorizations are obtained; transportation is provided for eligible members.
    5. Interact effectively with dissatisfied customers/constituents.
    6. Determine eligibility of members, acceptability of evidence submitted, and necessity for additional information or review.
    7. Attend daily rounds to determine type of case management members will be placed.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Medical Manager Software

Associate Patient Care Specialist Resume

Headline : Performed many duties from Data Entry to Office Manager to Medical Assisting. As a quick learner with strong organizational skills and meticulous attention to detail, I have always been able to undertake new tasks and responsibilities to further advance my knowledge and career.

Skills : Adobe Photoshop, Adobe Illustrator, Adobe Premiere, Creative Writing, Team Player, Video Editing, Video Production, Customer Service Skills, Word Press.

Description :

    1. Receives incoming phone calls from customers and satisfies requests.
    2. Enters patient and case information into software system, answers inquiries, processes patient assistance requests, and provides callers with accurate, current information.
    3. Provides patients with accurate and current information concerning their shipments, application, prescription, or patient assistance programs.
    4. Documents customer requests, inquiries, and complaints in call history database and ensures timely closure of all open issues.
    5. Forwards issues to other departments and follows-up to ensure timely resolution.
    6. Documents certain procedures and trains those who are required to perform such procedures.
    7. Schedules shipments of medication and tracks deliveries.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Diploma

Patient Care Specialist Lead Resume

Summary : Dedicated individual with solid sales, clerical, administrative, communication and customer service skills. Demonstrated ability to handle multiple projects and meet simultaneous deadlines. Special skills include a variety of software programs and exceptional interpersonal skills with executives, co-workers and clients. Detail oriented and able to meet new challenges with logic, commitment and follow through.

Skills : Microsoft Office, Customer Service, Management.

Description :

    1. Assist patients scheduling appointments in busy call center serving 16 offices in 5 states Provide detailed information including procedure, insurance coverage and after hour assistance.
    2. Assist management with training of patient care representatives including, protocols, procedures, scheduling patients and handling emergency situations.
    3. Extensive communication with physicians, management, and remote office staff.
    4. Verify state insurance coverage and provide details to patient.
    5. Contributed to restructuring of department and overall 13% increase in patient show rate.
    6. Handle escalated calls, document complaints and route all emergency calls.
    7. Help train newly hired call center representatives.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Certificate

Patient Care Specialist Head Resume

Summary : Seeking an office setting that will allow for my sales, leadership, organizational, qualities to stand out.

Skills : Word, Powerpoint, Outlook.

Description :

    1. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
    2. Check to ensure that appropriate changes were made to resolve customers' problems.
    3. Determine charges for services requested, collect deposits or payments, or arrange for billing.
    4. Record insurance, credit card, and patient information while honor HIPAA laws always.
    5. Effectively managed a high volume of inbound and outbound calls.
    6. Gathered and verified all customer information for tracking purposes.
    7. Managed all calls with tact and professionalism.
    8. Resolved service pricing and issues by asking clear and specific questions.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Consultant
Education
Education
Communications

Patient Care Specialist/Supervisor Resume

Objective : More than 6 years experience with in-depth Receptionist Work exceptionally good communication skills both verbally and written; excellent customer service skills.

Skills : Networking, Network Security, Windows, Linux and Mac Operating Systems, Microsoft Office.

Description :

    1. Answer incoming calls in professional manner following department guidelines.
    2. Manages calls in a personal, systematic and organized manner.
    3. Route calls internally using appropriate call center guidelines.
    4. Perform all registration for new patients and updates registration information for established patients.
    5. Schedule various patient appointments, tests and procedures using a computerized scheduling system.
    6. Schedules, reschedules, cancels and verifies appointments.
    7. Prepares and mails appointment notices and patient information, as required.
    8. Provide patient instructions verbally or in writing in order for patient to prepare for appointment.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Diploma

Patient Care Specialist Resume

Objective : Leader in patient accounts with over 20 years experience in a fast paced, multiple client medical billing company. Researched and denied claims and submit of appeals. Familiar with health billing and collections. Strong attention to details, professional telephone etiquette and organizational skills.

Skills : Proficient in working with diverse populations accompanied.

Description :

    1. Compiled necessary documents for medical supplies for delivery.
    2. Determined prior authorizations for supplies and outpatient procedures.
    3. Researched questions and concerns form providers/patients and provided detailed responses.
    4. Researched CPT and ICD-9 coding discrepancies for proper supply delivery.
    5. Maintained strict patient and physician confidentiality.
    6. Resourcefully used various coding books and procedure manuals.
    7. Identified and resolved patient billing and payment issues.
    8. Examined patients' insurance coverage, deductibles, possible insurance carrier payments and remaining balances not covered under their policies, when applicable.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Associate Of Arts