Patient Case Coordinator Resume Samples

A Patient Case Coordinator is hired to coordinate care to patients by developing, evaluating, and monitoring interdisciplinary care. Job responsibilities commonly seen on the Patient Case Coordinator Resume include the following – taking responsibility for customer service and case management, coordinating access to therapies through patient’s healthcare providers, facilitating access to appropriate support services, facilitating access to appropriate support services, processing incoming enrolment for programs; identifying sources of health care coverage for patients, and maintaining quality service by enforcing organization standards.

The most sought-after skills for the post include – strong interpersonal and organizational skills, attention to details, proficiency in using relevant software, working knowledge of MS Office, basic understanding of payer eligibility and benefits health care research and analysis skills; and experience in resolving conflicts. A relevant degree is common among job applicants.

Patient Case Coordinator Resume example

Patient Case Coordinator Resume

Summary : With nine plus years of experience as a healthcare professional, Seeking to secure a challenging and rewarding position within an organization that will allow to expand current knowledge and use skills for advancement as well as the success of the company.

Skills : Customer Service, MS Word, MS PowerPoint, MS Excel, Outlook, Quickbooks.

Description :

    1. Coordinates access to therapies, schedules and conducts appropriate follow-up, and facilitates access to appropriate support services.
    2. Facilitates access to appropriate support services, including reimbursement counseling, nursing hotline, and support.
    3. Processes incoming enrollment forms for program.
    4. Follows up via phone, mail, and/or fax for missing enrollment information.
    5. Supports payer research, health care policy library, and state management.
    6. Identifies other sources of health care coverage for patients through simple queries and use of PayerPlus database.
    7. Works on problems of limited scope.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
AAS In Human Resources Assistant


Sr. Patient Case Coordinator Resume

Summary : To pursue employment where strength as Customer Service Specialist can be utilized while offering the potential for advancement based on positive job performance.

Skills : Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft Powerpoint.

Description :

    1. Assisted with Coding and Billing Guidance, claims management, and reimbursement.
    2. Responsible for customer service and case management.
    3. Answered basic clinical and program inquiries.
    4. Answered basic clinical and program inquiries.
    5. Coordinated access to therapies, schedules and conducts appropriate follow-up, and facilitates access to appropriate support services.
    6. Facilitated access to appropriate support services, including reimbursement counseling, nursing hotline, and support.
    7. Processed incoming enrollment forms for program.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Bachelors Of Science


Jr. Patient Case Coordinator Resume

Headline : Seeking an opportunity to add value by contributing 25 years of various Administrative and Customer Service experience while seeking avenues to grow professionally.

Skills : Microsoft Office, Data Entry.

Description :

    1. Managed patient accounts, researching insurance coverage, obtaining authorizations, resolving billing/collection issues, and interacting with .
    2. Worked within a non-profit foundation, Patient Access Network Foundation, assisting patients who are under insured apply for funding towards .
    3. Duties included assisting patients with application and acknowledging approval or denial of funding, explaining program incentives and policies.
    4. Provided excellent customer service Manage incoming and outgoing calls in a professional manner.
    5. Followed up via phone, mail and/or fax for missing information.
    6. Assisted patients and helped preapprove the patients for funding for they're medications.
    7. Ensured excellent customer service to the Insurance agencies, Pharmacies, and Patients.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Business Administration

Asst. Patient Case Coordinator Resume

Objective : To secure a position in an organization that offers challenges and opportunities for career development and at the same time serve the organization to the best of  ability. Would like to gain new skills while utilizing current knowledge and skills to enhance a high performing team.

Skills : Proficient in Microsoft Word, Excel, Office, PowerPoint.

Description :

    1. Supported payer research, health care policy library, and state management.
    2. Identified other sources of health care coverage for patients through simple queries and use of PayerPlus database.
    3. Worked interactively with patients and their healthcare .
    4. Provided to complete enrollment renew, coordinate distribution of educational materials, .
    5. Counseled Patients On Humira Drug Set Patients up for Shipments for Medication Answer all important Questions Patients may have Transferred Patients.
    6. Input customer benefits in systems Fax to providers Do work in timely manner.
    7. Met quota and exceed quota Skills Used Typing speed 40 wpm.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Associates In Medical

Associate Patient Case Coordinator Resume

Summary : Customer service oriented professional with strong communication skills. Provides an understanding of administrative duties and workflows and the importance of accurate claims processing. Follows policies, procedures, and guidelines to assure consistent quality. Maintains patient privacy and confidentiality.

Skills : Microsoft Office. EDI, EOB's HIPPA, CMS 1500, UB04, UB92.

Description :

    1. Provided support to reimbursement counselors, senior reimbursement counselors, reimbursement consultants, senior reimbursement consultants, and team leaders when participating on a consulting project.
    2. Answered basic clinical and program inquiries.
    3. Coordinated access to therapies, schedules and conducts appropriate follow-up, and facilitates access to appropriate support services.
    4. Facilitated access to appropriate support services, including reimbursement counseling, nursing hotline, and support.
    5. Processed incoming enrollment forms for program.
    6. Followed up via phone, mail, and/or fax for missing enrollment information.
    7. Supported payer research, health care policy library, and state management.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
High School Diploma

Patient Case Coordinator III Resume

Summary : To be an active employee who contributes to the Mission, Vision, and Values of the company, and to interact, on a professional level with other employees. To give excellent performance, and to translate experience, knowledge, skills and abilities into value for the organization.

Skills : Strong Customer Service Background, Strong oral and written communication.

Description :

    1. Used Customer service, language skills abd typing.
    2. AnswerED basic clinical and program inquiries including providing program overviews, referral information to the Patient Assistance Program.
    3. CoordinateD access to therapies, schedules and conducts appropriate support services.
    4. Facilitated access to appropriate support services including reimbursement counseling, nursing hotline and patient support.
    5. Facilitated calls to support team for all adverse events to all products.
    6. Followed up with patients and provider offices for all missing information.
    7. Worked on problems of limited scope following standard operational procedures in analyzing data from which answers can be readily obtained.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Associates In Medical Billing And Coding

Patient Case Coordinator II Resume

Summary : Currently seeking entry level positions which will effectively utilize all skills, ability, and areas of expertise.

Skills : Personal And Business Banking Experience With Many Banking Systems Knowledge.

Description :

    1. Initiated authorizations and/or pre-determinations as required per member policy, investigates denials, files appeals and/or grievances, advocates .
    2. Built stable working relationships internally.
    3. Completed prior authorization status checks.
    4. Billet for services provided to patient's and provider offices Assist in other areas as needed.
    5. Worked as part of team to enroll patients in the cost support program and to answer any questions the patient may have about their medication or copay .
    6. Effectively resolved any patient complaints or issues Answer any general questions doctors or pharmacies may have regarding the program or a patient's .
    7. Transferred callers when needed or when requested.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Computer Engineering

Patient Case Coordinator I Resume

Objective : To use experience and skill set to successfully impact individuals and communities to achieve their present and future aspirations.

Skills : Healthcare Laws & Legal Compliance, Patient & Provider Relations.

Description :

    1. Performed other data entry duties when necessary.
    2. Answered inquiries from Physicians, Pharmacies, and Patients.
    3. Researched customer inquiries and responds to appropriate parties in a timely manner.
    4. Scheduled and conducted appropriate follow-up based on each patient's situation.
    5. Answered basic clinical and program inquiries.
    6. Coordinated access to therapies, schedules and conducts appropriate follow-up, and facilitates access to appropriate support services.
    7. Facilitated access to appropriate support services, including reimbursement counseling, nursing hotline, and support.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Entry Level
Education
Education
Bachelor Of Arts In Sociology

Lead Patient Case Coordinator Resume

Summary : Skilled and capable of handling various assignments, creative, team-oriented and results focused individual. Eager to bring a strong organizational, communication, and relationship-building background to a growing company in need of a committed top level employee.

Skills : Microsoft Word, Microsoft Excel, Typing.

Description :

    1. Oriented and educated patients and their families in conjunction with direct care providers related to treatments, procedures, medications, and continuing care requirements.
    2. Coordinate information and care requirements with medical staff, resolving issues that could affect care progression.
    3. Screened and recruited kidney patients for electronic surveillance for early detection and acute intervention.
    4. Assisted with surgical procedures as needed.
    5. Organized and managed various staff members for clinical research projects.
    6. Maintained patient care database by entering new information as it becomes available; verifying findings and reports; backing up data.
    7. Maintained professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
BSN

Patient Case Coordinator Resume

Objective : To gain employment with a company which will utilize skills and abilities acquired through training and experience.

Skills : HazMat Awareness & Operations, First Aid, First Responder, Fire Fighter I & II And CPR.

Description :

    1. Created BACME (Belongings, Accu Check, Cart, Medication, and Equipment) to decrease medication errors throughout the Mayo Clinic Organization.
    2. Processed re orders for shipment of medication.
    3. Processed incoming enrollment forms for program.
    4. Followed up via phone, mail, and/or fax for missing enrollment information.
    5. Supported payer research, health care policy library, and state management.
    6. Identified other sources of health care coverage for patients through simple queries and use of PayerPlus database.
    7. Worked on problems of limited scope.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Entry Level
Education
Education
Master Of Arts