Counter managers lead a whole lot of workers at a retail department store or bakery or cosmetic shop. These lead managers not only supervise the workers, but also execute various roles and responsibilities that may include some or all of the following – processing products, consulting and resolving problems of customers, training employees, packaging items, preparing custom orders, ordering inventories and supplies, maintaining store health and safety norms, communicating with best sellers, maintaining and adjusting merchandise and creating positive vendor relationships.
A well-accentuated Counter Manager Resume displays skills attached to this job role such as – sales orientation, self-motivation, good communication, product knowledge, efficiency in operating MS Office and counter related software. Eligible candidates normally hold a degree in the field of retail management, while employers also consider those who have a high school diploma with related counter experience.
Objective : An experienced manager who is highly motivated and has vast knowledge of the retail industry. Counter Manager is responsible for managing the collection of all product and customer information, including price, shipping and handling information, order status, and other required data.
Skills : Microsoft Suite, Managerial Experience, Retail, POS Systems.
Description :
Responsible of achievement of personal sales and credit goals by building customer relationships and loyalty through personal interaction, and maintenance of a client file.
Recruit, train, coach, motivate, and developed new and incumbent associates on policies and procedures, product knowledge, and personal and counter productivity goals.
Review and analyze business performance of daily, weekly, monthly, seasonal, and annual sales results.
Develop and implement business-driving events to achieve department goals, as well as ensure the execution of corporate events.
Supervise the proper presentation, organization, storing, and replenishment of stock, including the timely processing of new receipts, damages, testers, and stock returns through delegation to self and staff.
Monitor associate productivity levels and provide coaching and feedback Attend and actively participate in vendor meetings, seminars, schools, and other product knowledge and business-driving opportunities.
Consistently give outstanding internal/external customer service Set the bar for my team by continuously achieving and/or exceeding personal productivity/ AUS/ IPT goals Meeting monthly/weekly deadlines by reporting all pertinent information to ASM/AE/RM.
Experience
2-5 Years
Level
Junior
Education
Diploma
Sr. Counter Manager Resume
Summary : To be a valuable member of a team that understands the importance of proper customer service, one that will allow me to utilize my cosmetology skills and knowledge to perform each task with professionalism, perform it in a timely and efficient manner, to enhance company growth and sales and to be rooted for longevity, leadership and advancement.
Recruit, train, coach, motivate, and develop new and incumbent beauty advisors on company policies and procedures, product knowledge, and personal and department productivity goals.
Role model expectations through initiating service consultations, sharing technique and product knowledge through actual application, and developing a repeat-business customer base.
Sell merchandise through exceptional customer service techniques and professional selling skills to reach personal productivity goals.
Develop and implement business-driving events and ensure proper execution to achieve counter productivity goals.
Communicate productivity goals, monitor associate productivity levels, and provide coaching and feedback, Review and analyze business performance of daily, weekly, monthly, seasonal, and annual sales results.
Supervise proper presentation, organization, storing, a replenishment of stock.
Ensure timely processing of new receipts, damages, testers, and return to vendors (RTVs) through delegation to self and staff,
Communicate regularly with vendors, planners, and buyers regarding stock needs, customer preferences, and special events, Attend product training classes and seminars, Participate in pre-selling and sales driving events.
Maintained high customer readiness standards by ensuring proper presentation, organization, storing, and replenishment of stock as well as good housekeeping standards.
Experience
10+ Years
Level
Senior
Education
Bachelor Of Science
Jr. Counter Manager Resume
Objective : To leverage experiences and skills in sales and customer service in a role that will provide me with opportunities to demon- strate commitment towards hard work and long-lasting client relationships.
Skills : Management, Costumer Service, Inventory.
Description :
Coaching in successful sales techniques, and always giving exceptional customer service to ensure loyal customers and strong connections.
Consistently trained employees in product knowledge and coached my team on how to recommend the product best suited for clients needs, building sales and increasing business as a team.
Properly training my team to recommend the correct products, we minimized profit loss from customer returns.
Lead team to increase sales every month with a consistent average of 15-35% over the previous years sales during my time with Origins.
Successfully organized at least three business promoting events every month.
Involved a high level of multi-tasking skills, creating event themes, designing fliers, setting an appointment and sales goals for each of team members.
Training team on proper phone etiquette when calling clients to book for events, managing client files and training team to properly manage their client's files as well to ensure a clean and productive work environment.
Experience
2-5 Years
Level
Junior
Education
HSD
Associate Counter Manager Resume
Objective : Experience encompasses National and International beauty product Sales and Salon Ownership. Multi-faceted Brand Product Education and Seminars, Managing Sales Team, Hosting Trainings and Events, Multi Door Retail Store Operations, developing and marketing unique skin care Brands from inception to market, as well as presenting Beauty Products.
Skills : Ability to be time efficient through planning and organizing.
Description :
Building relationships with Clients, Utilize Clarins Signature Face Time Treatments and Makeup application.
Essential Functions: Assist customers in all aspects of service fulfillment by demonstrating Clarins Signature Treatments.
Recruit, train, coach, motivate and develop new and Beauty Advisors with Clarin's company policies and procedures, product knowledge, and personal/department productivity goals.
Develop and implement business-driving events and ensure proper execution to achieve counter-productivity goals Review and analyze the business performance of daily, weekly, monthly, seasonal, and annual sales results Accomplishments In a short period of time.
To Grow the clientele and train new Advisers building a steady stream of revenue with repeat clients.
Skills Used Management, Sales, Marketing, Event Planning, Training.
Opening new rewards accounts as a means of building customer relationships.
Experience
2-5 Years
Level
Executive
Education
AA In Business
Asst. Counter Manager Resume
Summary : A passionate, goal oriented professional with experience in sales, marketing, insurance and customer service seeking a professional position, within reputable company, which will allow me to further develop my knowledge and skills while assisting a business' future success.
Skills : Advanced make up artistry/Color Artist, Licensed Hair Stylist, Brand Management.
Description :
One of the largest manufacturers and marketers of skin care, makeup, fragrance and hair care products, in over 130 countries and territories.
Counter Manager Maintain sales and service as the priority and meet company/vendor productivity standards.
Utilize all available resources to build a personal product knowledge to enhance individual and team sales.
Build customer relationships and loyalty through personal involvement in maintaining a card file.
Effectively manage vendor relationships; maximize vendor appointments, negotiate for events and vendor support.
Foster a quality work environment through leadership, on-going recognition, timely resolution of Associate conflict, and motivational tactics to drive sales and client development.
Provide training to new and incumbent associates; participate at vendor training seminars.
Experience
7-10 Years
Level
Consultant
Education
BS
Counter manager III Resume
Summary : Public Relations and Sales Professional specializing in the Style, Cosmetic, and Fashion Industry. Proven track record of achieving sales results and exceeding objectives in challenging and competitive environments. Exceptional interpersonal, communicative, and multi-tasking skill sets allowing for greater productive, efficiency and client retention. A highly motivated, self-starter with both the educational and practical experience in high fashion modeling, beauty and business.
Skills : Self Supervising, Excellent Customer Service, Positive Work Ethics, Dependable, Attention to Detail, Organized and Efficient, Seld Directed, Effective Problem Solver, Excellent Time Management Skills, Experienced Self Worker, Desire to Learn, Courteous, Safety Conscious, Flexible.
Description :
Executed counter business plans and expectations while setting and managing staff and individual consultant goals.
Created and executed action plans based on market calendar to attain goals.
Executed Counter Merchandising guidelines while managing Consultant hygiene/image standards.
Created and coordinated store events Assigned duties, responsibilities, and work stations to employees in accordance with work requirements and inspected supplies, equipment, and work areas to ensure efficient service and conformance to standards.
Recommend measures for improving work procedures and worker performance to increase service quality and enhance job safety while analyzing operational problems (such as theft and wastage) and establishing procedures to alleviate said problems.
Performed various financial activities such as cash handling, deposit preparation, and payroll.
Surpassed the initial sales goal and increased the sales goal to 1.4 million dollars .
Experience
7-10 Years
Level
Management
Education
Master of Science
Counter Manager II Resume
Headline : Exceptional Customer Service & Cash Handling Organize meetings Train new employees Employee/Payroll Management Merchandising Trouble Shooting Inventory and pricing controls Computer Software use Owner & Operator of Shaw Cooper.
Skills : Microsoft Office, Microsoft Outlook, OneDrive, Google Drive, Google Docs, Dropbox, WordPress.
Description :
Tracked daily sales figures and evaluated income trends, and utilized this information to apply creative ideas to grow the business within structured budgets.
Effectively managed up to three employees by setting goals, motivating them in the achievement of their goals, and assigning and overseeing adequate completion of responsibilities.
Consulted with the Account Executive regarding sales figures, maintaining a proper team, and the overall success of the business.
Trained beauty advisors on product knowledge, application techniques, customer consultation and sales skills to ensure a high level of sales and customer satisfaction.
Planned, marketed and executed consumer promotional events to peak consumer interest and brand marketing, and to produce sales figures in order meet inflated goals.
Designed display layout of retail products visible to customers to effectively promote products.
Stayed abreast of latest trends in the cosmetics, skincare, and fashion industries through quarterly education.
Experience
5-7 Years
Level
Executive
Education
Diploma
Counter Manager I Resume
Objective : Providing specialized services to support UPS team for over 12+ years. Proven track record of working as trusted team member to build and nurture productive relationships with clients and staff leading to positive productive company outcomes.
Skills : Retail Management, Powerpoint, Excel.
Description :
Responsible for organizing and supervising the counter to maximize sales and provide superior customer service.
Generate reports on stock control to ensure on-hand inventories are accurate and up to date.
Provide guidance for scheduling of Beauty Advisors and advise Department Manager on coverage for counter personnel on scheduling breaks, lunch hours and days off.
Responsible for keeping Regional Account Manager abreast on all aspects of Cosmetic Department business to Organize all promotions and assist in set-up of all displays.
Developed weekly master reports for organization leaders, highlighting outreach trends, challenges and best practices.
Key Accomplishments: Served as lead Customer Service Representative of the product line, leading to accomplishment of set strategic goals and execution of company's mission.
Executed administrative and program goals, resulting in the exceeding goals and increasing customer base.
Experience
2-5 Years
Level
Junior
Education
Sales
Counter Manager/Supervisor Resume
Summary : Highly qualified Counter Manager with experience in the industry. Enjoy creative problem solving and getting exposure on multiple projects, and I would excel in the collaborative environment on which your company prides itself.
Skills : Microsoft Office, IMac Work.
Description :
Accountable for managing all day-to-day operations of an individual store to achieve targeted productivity, sales, and profitability.
Ensured world-class customer service, store image, merchandise presentation, team development, assets protection, and cost control in the attainment of company objectives.
Team development and motivation of the team are critical aspects of this position.
Demonstrated strong leadership skills and self-reliance to manage others in a sales and service atmosphere.
Set and managed total counter and individual consultant goals as well as achieve personal sales goals.
Created and executed action plans based on the market for goal obtainment.
Managed consultant hygiene and image standards. Educated customers on the proper uses and applications of a variety of cosmetics and skincare products.
Experience
10+ Years
Level
Senior
Education
BFA In Fine Arts
Counter Manager/Consultant Resume
Objective : An excellent representative for an established world-class organization or a burgeoning dynamic company. Experienced in public relations and public speaking, well versed in the Arts and Literature and an international traveler.
Analyze available sales reports and data to determine the needs of the business and set business strategies.
Goal is to always meet and exceed monthly, seasonal and annual sales goals.
Track the daily business activity, ensure the selling counter is neat, clean, organized and reflects the correct visual image at all times.
Manage client database and utilize information to increase sales and client contact.
Ensure inventory and paperwork was done in a timely and accurate manner.
Implemented, participated in meetings, conference calls, webinar training local or off-site when applicable.
Recommend, select, and help locate or obtain merchandise based on customer needs.
Experience
2-5 Years
Level
Executive
Education
Certificate In Architecture
Counter Manager/Executive Resume
Summary : Highly respected by fellow peers for dependability,hard work and willingness to resolve problems quickly.Outstanding communication skills. Experience working with high volume, fast paced beauty brands. In depth knowledge of cosmetics,skin, and body care. Self-motivated, energetic team player with Strong leadership and interpersonal skills. Easily adaptable in any situation. Building relationships and motivating others.
Skills : Microsoft Excel, Trade Shows, Facials, Color Correcting,.
Description :
Set and achieved personal sales goals while supporting the goals of the team.
Greeted customers in a timely, professional and engaging manner.
Provided honest and confident feedback to customers regarding products. Consistently seek new trends and product knowledge to act as an expert for the customer.
Recruit, train, coach, motivate and develop new and incumbent associates on company policies and procedures, product knowledge, and personal/department productivity goals.
Opened new Rewards accounts as a means of building customers relationships.
Communicated regularly with vendors, planners, distributors, and buyers regarding stock needs, customer preferences, and special events.
Communicated business opportunities that included line performance, stock levels and team motivation and recognition.
Managed a team of 9 employees. Conducted 30-45 min make up applications.
Experience
7-10 Years
Level
Management
Education
Bachelor Of Science
Counter Manager Resume
Summary : Over 23 years experience in cosmetic retail management, sales, and related service. Well versed in many cosmetic lines from luxury brands to mass market cosmetic retail.
Skills : Inventory Management, Making the work schedule, Managing hours, Visuals, Managing Money, Design, Hosting Events.
Description :
Manage a sales team including setting goals, providing incentives, and evaluating employee performance.
Obtain plans from display designers or display managers and discuss their implementation with clients or supervisors.
Change or rotate window displays, interior display areas, or signage to reflect changes in inventory or promotion.
Develop ideas or plans for merchandise displays or window decorations.
Provide presentation and product demonstration support during the introduction of new products and services to field staff and customers.
Attend training sessions or corporate planning meetings to obtain new ideas for product launches. Develop contacts for promotional campaigns.
Proactive planning for ongoing events, gift with purchase, specialty pampering moments, etc.
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