Junior Counter Sales Representative Resume
Objective : Junior Counter Sales Representative with 3 plus years of experience is seeking to work towards achieving great success in my career through hard work, consistency, and becoming knowledgeable of the information I need to know to be the ideal candidate for the position at hand.
Skills : CISCO Phone System, Proficient Computer And Knowledge Of Microsoft Office Programs (Word, PowerPoint, Excel, Etc.), Excellent Keyboarding And Data Entry.
Description :
- Providing world-class customer service by managing the rentals and returns process, in compliance with Hertz’s policies and procedures.
- Personally welcoming the customers using with a pleasant greeting, assist in answering questions in a friendly manner.
- Resolving the customer issues and concerns professionally using effective customer service techniques.
- Effectively communicating and offering the ancillary products and services to enhance customer’s travel experience.
- Emphasis on selling and revenue maximization on core products such as, but limited to, options to waive customer’s responsibility of damage, fuel options and vehicle upsell.
- Answering the telephone calls in a timely manner in accordance with best practices and policy standards.
- Answering questions and providing directions in a courteous and expeditious manner.
- Qualifying and processing the customer rentals with accuracy and attention to detail.
- Accurately recording the customer’s information to complete the rental record and maintain all paperwork associated with the rental.
Experience
2-5 Years
Level
Junior
Education
High School
Jr. Counter Sales Representative Resume
Objective : Jr. Counter Sales Representative with 2 plus years of experience is seeking a position where I can use my communication skills, relevant work experience, and education.
Skills : Microsoft Word, Excel And PowerPoint, Web Design, Shooting And Editing Video.
Description :
- Answering questions, addressing the complaints, and resolving the customer issues and concerns professionally.
- Writing sales contracts for orders obtained and submitted orders for processing.
- Answering customers questions regarding products prices and availability while remaining friendly and professional during interactions at all times.
- Prioritizing daily workflows including all inbound calls quotes and sales-related inquiries.
- Resolving the customer issues and concerns professionally using effective customer service techniques.
- Supporting outside salespeople with quotes, deliveries, and pulling material to compensate for their tremendous workload.
- Stocking store merchandise, checking orders, and providing low inventory counts and outages to the purchasing departments.
- Providing service to the customers by explaining the products we sell, quoting material in a timely manner, setting up deliveries, and handling returns, warranties, and customer complaints.
Experience
2-5 Years
Level
Junior
Education
College
Counter Sales Representative II Resume
Summary : Top producing Counter Sales Representative II and expert in the retail and customer service industry with 16 plus years of experience. A dynamic communicator who consistently exceeds goals and company expectations. Client-focused Sales Representative with 3+ years of providing solutions to customers. Solid understanding of the needs and interests of what my clientele seek. Meticulous in sales auditing, excellent at juggling multiple tasks and working under pressure.
Skills : Sales, Basic Plumbing, Landscaping, Basic Construction, CPR, AED, First Aid, Microsoft Office, Managment.
Description :
- Providing customer service to electrical contractors and HVAC installers.
- Sold material at competitive prices while keeping gross margins at 25-30%.
- Maintaining solid relationships with existing customers developed a new loyal customer base.
- Entering the stock and special purchase orders with vendors and branch transfers.
- Utilizing the preferred vendors and developed an understanding of individual vendor operations.
- Stocking and rotated products due to relevance, seasonality, and demand.
- Specializing in order picking of small parcel and bulk while adhering to customer specifications.
- Using the company approved sales and service techniques when determining customer needs.
- Providing the customer's assistance with directions, maps, local area information, appropriate service information, etc.
- Assisting the customers by effectively resolving all customer service issues.
Experience
10+ Years
Level
Consultant
Education
Diploma
Counter Sales Representative Resume
Objective : Counter Sales Representative with two years of professional business experience in various departments. Versatile skill set with experience in counter management, laws and regulations, procurement management, internal audits, external audits to vendors, investigations, compliance, operations, administrative and customer service.
Skills : Microsoft Office (Excel, PowerPoint, Word, And Note), Customer Service, Oral And Written Communication, Interpersonal, Verbal And Written English, French, And Creole, Organized And Detail Oriented, Laws And Regulations, Procurement Management.
Description :
- Effectively communicated and offer ancillary products and services to enhance customers travel experience.
- Worked in a fast-paced sales environment, providing helpful, quality service and sales, while enhancing the customer's rental experience.
-
Responsible for excellent customer service delivering the wow experience.
- Resolved customer issues and concerns professionally using effective customer service techniques.
- Maintained the appearance appropriate for providing best in class customer service in accordance with established guidelines.
- Responsible for upselling optional services to meet each customers specific needs.
- Strong emphasis on selling and revenue maximization on core products.
Experience
2-5 Years
Level
Junior
Education
BS
Counter Sales Representative Resume
Headline : Counter Sales Representative with 6 plus years of experience is seeking to obtain a challenging and rewarding position where I can grow professionally and assist in the development of the company.
Skills : Excel, Powerpoint, Word Processing, Filing, Fax, Account Management, Bookkeeping, Billing, Customer Service, Data Entry, Database Management, Event Planning, Hiring, Inventory Management, Inventory, Notary Public, Office Management, Oracle, Publishing, Quickbooks, Receptionist, Sales, Typing
Description :
- Strong emphasis on selling and revenue maximization on core products such as, but not limited to, options to waive customers responsibility for damage, fuel options, and vehicle upsell.
- Achieving the personal sales goals while supporting the goals of the team.
- Working in a fast paced sales environment, providing helpful, quality service and sales, while enhancing the customers' rental experience.
- Providing world-class customer service by managing the rentals and returns process, in compliance with the groups' policies and procedures qualify and process customer rentals with accuracy and attention to detail.
- Resolving customer issues and concerns professionally using effective customer service techniques.
- Understood the prospective customers, needs, and requirements and communicating how our services and solutions meet those needs through a clear value proposition.
- Maintaining the appearance appropriate for providing best in class customer service in accordance with established guidelines.
Experience
5-7 Years
Level
Executive
Education
High School
Counter Sales Representative I Resume
Summary : Counter Sales Representative I with 11 plus years of experience is seeking to obtain a position that utilizes my strong work ethic, excellent communication, prioritized, and hard working abilities to acquire upward mobility.
Skills : Self-starter, Talented Public Speaker, Social Media Savy, Personable Friendly, Adaptable Learner, leadership Ability, Planning coordinating, Proficiency In Public Relations writing, Excellent Communication , Strong Research
Description :
-
Assist customers with renting vehicles and provide additional products and services that fulfill the customer's needs.
-
Generated rental car contracts for the customer, identified and resolved the customer service issues, and provided support to other customer sale representatives.
- Achieving the personal sales goals while supporting the goals of the team.
- Working in a fast paced sales environment, providing helpful, quality service and sales, while enhancing the customers' rental experience.
- Providing information on all rental products to help the customer at the close of the sale.
- Qualifying and processing the customer rentals with accuracy and attention to detail.
- Demonstrate exceptional customer service by managing the rental and returns process.
Experience
10+ Years
Level
Management
Education
College
Counter Sales Representative Resume
Summary : Counter Sales Representative with 10 years of experience is seeking a position with a company where I can utilize my excellent interpersonal and problem-solving skills to increase efficiency and productivity.
Skills : Microsoft Office, tams 2, Exploris, ADP, Reynolds & Reynolds, excellent Customer Service, Forklift Operator, Mechanically Inclined, Light Duty Maintenance, Very Fast Learning Abilities.
Description :
- Attended each customer's needs and the ability to resolve conflicts, billing issues, and general concerns while providing excellent customer service.
- Rented the cars to customers with reservations or without promoting and offering products and service available to customers.
- Educated customers about terminology, features, and benefits of products in order to improve product related sales and customer satisfaction.
- Recommended alternate products based on cost, availability or specifications.
- Generated new and repeat sales by providing product and technical information in a timely manner.
- Monitored scheduled shipment dates to ensure timely delivery and expedite as needed.
- Obtained the accurate information from vendors relating to shipment dates and expected date of delivery.
- Provided accurate information regarding the availability of in-stock items.
- Worked closely with manufacturing personnel to meet customers requirements.
- Executed all aspects of the sales function including order inputting.
Experience
10+ Years
Level
Management
Education
BS
Counter Sales Representative Resume
Objective : Counter Sales Representative with 3 plus years of experience.Versatile skill set with experience in customer service, sales, and written and oral communication. A detail-oriented worker with administrative experience. Strong customer service and communication skills. Excellent money-handling skills, with zero overages/shortages.
Skills : Excel, Outlook, Powerpoint, Word, Administrative, Hospitality, Management, Microsoft Office, Quickbooks,
Description :
- The first point of contact before customers pick up rentals.
- Offering all additional options that may be needed during the time of rental, enter information, resolve any issues in a timely manner, provide excellent customer service.
- Maximizing the sales by offering every customer vehicle upgrades, protection packages for vehicles, navigation systems, fuel purchases options, etc.
- Maintaining a high volume of sales throughout the company, ranking top five amongst other.
- Processing the customer reservations in timely and ethical manner while building rapport with customers.
- Accurately recording the customer’s information for completion of rental contracts.
- Utilizing the specialized software, answering phones, greeting customers, and responsible for running the cash register.
- Handling all sales functions in person and over the phone in a professional manner for counter customers by providing prompt and efficient service.
- Responding to emails and voicemails and sending emails in regards to parts and quotes needed.
Experience
2-5 Years
Level
Junior
Education
Certification
Counter Sales Representative Resume
Objective : Counter Sales Representative with 3 plus years of experience is seeking to secure a responsible career opportunity where I can fully utilize my training and management skills while making a significant contribution to the success of my employer.
Skills : Social Media, Marketing, MS Office Excel Proficient, CMS Systems, SPSS, Web Support, Content Updating, Project Management, Excellent Customer Service.
Description :
- Providing excellent customer service via sales calls and walk-ins with our customers.
- Providing exceptional customer service by fixing issues that may arise in a timely fashion.
- Assisting the customers with renting vehicles and provide additional products and services that fulfill the customer's needs.
- Achieving personal sales goals while supporting the goals of the team.
- Driving continuous improvement by communicating customer feedback to the team and engaging in action planning to improve operational performance and customer satisfaction.
- Strong emphasis on selling and revenue maximization on core products to each customer.
- Assisting and coordinating the customers within the queue to minimize any wait time and promote the most efficient service method as required.
- Exhibiting a positive, friendly helpful attitude with customers and be sensitive to their needs.
Experience
2-5 Years
Level
Junior
Education
College
Counter Sales Representative Resume
Summary : Counter Sales Representative with more than 9 years of successful experience in customer service and support with recognized strengths in problem-solving and trouble-shooting, sales staff support, excellent verbal and written communication skills. Possess excellent computer and analytical skills. Excellent working knowledge using Microsoft Excel, Microsoft Word, and proficiency in the latest web technologies. Motivated to train, learn and supervise customer service employees.
Skills : AS400, Coaching, Competitive Analysis, Excel, Inventory Control, Customer Service, Good Computer, Customer Service And Conflict Resolution, Work Well Unsupervised Or With Others, Computer Operating System Windows7, Windows XP, Mac 0S9 Software/Applications Microsoft Office 2007
Description :
- Taking charge of client service issues with the point of resolution, managing the sales floor multiple customers and cash deposit process.
- Effectively communicating and offering the products, services to enhance customers travel experience.
- Reviewing the rental parameters with all customers to ensure a complete understanding of our rates and service charges.
- Ensuring that the return date and time on the rental agreement is accurate.
- Providing attentive, courteous service to consumers to ensure proper travel needs and services are rendered.
- Managing rentals and return process in compliance with policies and procedures.
- Resolving the consumer issues and concerns professionally using effective customer service techniques.
- Maintaining and excelling in selling and maximizing revenue on core products.
- Maintaining continuous improvement by communicating consumer feedback to the team and engaging in action planning to improve overall service of the facility.
Experience
7-10 Years
Level
Management
Education
High School
