Senior IT Manager Resume Samples

Senior IT managers are professional experts who take charge of coordinating the information technology department of an organization. The Senior IT Manager Resume showcases core job tasks such as – developing and implementing systems, assessing the needs of the user, allocating resources, adhering to software licensing policies, providing support to end users, instructing subordinates or junior IT managers, supervising IT staff, upgrading software, ensuring security system, evaluating IT needs, identifying problematic area of operations, preserving assets or information security, handling IT budgets and ensuring cost-effectiveness.

The ideal candidates appearing for this role should demonstrate advanced knowledge of information analysis, computer hardware/software systems, technical management, computer networks, network installation and networking administration skills. Employers seek a Master’s degree in the field of IT for handling over this crucial line of operation.

Senior IT Manager Resume example

Senior IT Manager Resume

Headline : Demonstrate willingness and ability to lead and drive change, challenge the status quo, and bring people together to get the job done. Directed and mentored up to 20 direct reports and 100 total resources for $25M+ projects (comprising of direct, near-shore, and off-shore teams).

Skills : Active Directory, Microsoft Excel, Application Development, Leadership, Delivery, Change, Vendor Management.

Description :

    1. Mentored, reported, and created standards for all TRO reporting and budgets.
    2. Managed the time tracking rollout and implementation.
    3. Assigned to map and process engineer the absent global Audit Process.
    4. Reduced operational spend by 20% by driving efficiencies in staff and infrastructure 
    5. Justified and oversaw refresh of the aging SAP environment to 100% virtualized platform 
    6. Initiated program to improve disaster recovery SLA's by 50%.
    7. Sponsored an innovative security solution to better protect endpoints from APT's.
    8. Drove efficiencies in operational management through the adoption of DevOps.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
BBA


Senior Global IT Manager Resume

Objective : Senior Global Information Technology Manager, broad-based expertise in strategic business planning, project and service management, and staff leadership and development to achieve both corporate and client objectives. Proven success in motivating cross-functional teams, implementing best practices, and surpassing quality standards.

Skills : .net, SQL SERVER, EFront ERP, Operational Oversight, Technical Analysis, Infrastructure Design, Build, and Implementation.

Description :

    1. Converted a 100% paper-oriented office into an automated online computerized office saving more than 50% of costs by introducing office automation tools and technologies.
    2. Spearheaded infrastructure refinements allowing for business expansion internationally by providing online claims administration system for legal experts.
    3. Propelled new technologies, formulated future visions, designed systems, enhanced software implementations, rolled out products on time and budget across the company.
    4. Established IT vendor relationships; involved in negotiating, licensing and contractual agreements.
    5. Managed business and technical issues that achieved the most effective solutions with strong project management, business-focus, and resource management capabilities.
    6. Mentored managers in a variety of topics, including hiring and talent management, partner relations, yearly planning, employee review.
    7. Developed a vision and implementation plan for a continuous delivery solution.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
MCA


Senior IT Manager-Temp Resume

Summary : Over 8 years of IT management experience in the networking devices, pharmaceutical, and healthcare industries with demonstrated progression of responsibilities. A detail-oriented and results-driven professional with a proven aptitude for implementing effective solutions to generate significant cost savings and revenue growth.

Skills : IT Management, Cloud Computing, ITIL / ITSM, SaaS, IaaS, Project Management, Virtualization, IT Infrastructure, Security Management, SOX, HIPAA, Budget Management, Disaster Recovery, FDA 21 CFR Part 11.

Description :

    1. Led team of 9 IT professionals providing 24x7 services to over 800 users participating in design, manufacturing, and repair of medication delivery.
    2. Turned around IT performance and customer perception of IT organization.
    3. Realized over $110,000 in annual savings through consolidation of IT resources and elimination of shadow ITs.
    4. Implemented scalable IT infrastructure to support the design, manufacturing, and repair of high-performance wireless infusion pumps.
    5. Managed multiple concurrent projects while overseeing IT operations. 
    6. Monitored incident reporting software to ensure all SLA was met and verified that employees were following SOP when resolving issues.
    7. Maintained staffing levels, scheduled time off and overtime.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
MS

Senior IT Manager-Technical Applications Resume

Summary : Senior IT Manager with 21+ years of experience is now looking forward to working with a company that promotes quality products and services and provides the opportunity to meet and exceed assigned goals.

Skills : Project Management, Windows Server, Mac OS X, Mac OSX, IT Support, IT Management.

Description :

    1. Work with the business owners to identify and implement process changes as part of the overall integration.
    2. Develop the requirements specifications as well as initiated the data collection of information that is to be loaded to the global database.
    3. Manage all aspects of support and development work for the distribution applications globally and drive strategies around the use of applications.
    4. Responsible for owning and controlling the distribution processes on a global basis.
    5. Responsible for establishing and implementing global distribution IT strategies including system and ERP Interface specifications.
    6. Work with the regions to ensure on-going best practices that training materials are rolled-out and that common business processes and key business requirements.
    7. Responsible for the administration and management of the IT Logistics and Distribution group (performance appraisals, budgets, status reporting, etc).
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
MS

Senior IT Manager-Part Time Resume

Summary : An innovative information technology leader with extensive project management experience in custom applications and infrastructure. Effective communicator and presenter with experience setting and achieving short and long term strategic plans, implementing policies and controls achieving business goals.

Skills : FedRAMP, PCI, SOC2, ISO, Virtualization, Windows, Linux, Management, System Administration.

Description :

    1. Managed the development lifecycle of global BI solutions used to inform business-critical decisions, partnering with cross-functional teams to identify and translate business needs.
    2. Own, optimize and prioritize the intake for the BI demand for the reporting and analytics across the Enterprise Services.
    3. Articulate the value proposition and drive prioritization.
    4. Participate in BI tool/technology selection and present business use cases to key stakeholders for final approval and procurement of the BI tool.
    5. Developed a highly flexible multi-dimensional data model for maintaining hierarchy structures in support of the changing business environment.
    6. Merged enterprise systems and data warehouse applications and newly acquired systems mobile communication company to report financial data for both companies.
    7. Increased cash flow and reduced inventory exposure by reengineering end-to-end supply chain operations processes and implementing global analytics.
    8. Led collaboration and alignment between sales and marketing, product management, engineering, supply chain, and finance executives to achieve financial and operational metrics.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
B.Tech

Senior IT Manager-Team Lead Resume

Summary : A seasoned and personable IT worker with over 9 years experience ranging from being a basic support tech all the way up to the Senior IT Manager who runs the show for multiple organizations.

Skills : Office 365, Google Apps, Microsoft Server, Active Directory, VOIP, Firewalls, Security, Switches, Routers, Sharepoint, Exchange Server, Amazon AWS.

Description :

    1. Direct a team of 25 people in identifying business process improvements by leveraging existing IT capabilities.
    2. Provide direction and leadership to IT-supported development teams.
    3. Ensure flexible, effective systems able to adjust to reasonable future demands consistent with the company's business plans.
    4. High-level tasks include identifying emerging information technologies to be analyzed, assimilated and integrated within the organization.
    5. Oversee the development of mission-critical applications and technology to support the company's long-term goals.
    6. Ensure effective project management and delivery of work requests and projects within a committed budget.
    7. Schedule and quality for individual projects while also meeting overall department performance goals.
    8. Provide consultation and technical leadership in project life cycle planning, taking the lead in analyzing, creating, and designing a technical solution.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
MBA

Senior IT Manager-Tech Lead Resume

Objective : Results-driven project management professional with over 2+ years' experience in IT projects. Full System Development Life Cycle (SDLC) expertise in Agile & Waterfall methodologies on multiple platforms. Self-motivated, highly analytical with strong communication and outstanding problem-solving capabilities.

Skills : Microsoft Office, SDLC, Agile, Customer Service.

Description :

    1. Directed the implementation of 2 large scale projects for internal IT infrastructure.
    2. Managed the entire manual and automated testing effort for a large scale desktop and web-based applications.
    3. Supervised the back and front end of desktop support and all of its applications in the field.
    4. Oversaw all management-related issues, including human resources, hiring/training/mentoring team members, conducting performance reviews, and managing budgets.
    5. Collaborated with customers to define special product-development requirements and translate customer needs into product-line extensions.
    6. Reduced time spent on quality assurance and decreased product defects by enhancing development procedures for firmware and software development.
    7. Accelerated time-to-market for embedded software by 25 percent through the use of appropriate software quality tools, improved debugging methods, and timely personnel training.
    8. Enabled 35 percent cost reduction by leading hardware/software redesign of the access control system, resulting in improved performance, and additional features.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Entry Level
Education
Education
Certification

Senior IT Manager-Development Resume

Objective : Seeking to obtain a management position in a career challenging and fast-paced environment where one can apply customer-focused philosophies, vision, expertise, and problem-solving skills. Looking to further grow a career in a leadership role while both contributing to the success of an organization and promoting a positive work environment in a technology-focused team.

Skills : Project Management, Data Entry, Technical Skills, MS Office Suite.

Description :

    1. Recruited to deliver global PeopleSoft business solutions, assembling and leading multidisciplinary delivery teams.
    2. Drove large, complex projects to successful completion implemented standard project management processes and methodology.
    3. Turned around a behind schedule $9M global performance customization and deployment project for 40,000 users that had failed to meet specified functionality requirements.
    4. Managed $4M global eRecruit customization/deployment supporting 80,000 internal users and all external applicants.
    5. Drove projects to successful completion through effective client engagement, establishing clearly defined deliverables and maintaining open communications with stakeholders.
    6. Accelerated time-to-market for embedded software by 25 percent through the use of appropriate software quality tools, improved debugging methods, and timely personnel training.
    7. Led identification, planning, and execution of all project workstreams: business specifications, test documentation, programming, and bug fixes, and end-user training.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
MS

Senior IT Manager-Project Lead Resume

Summary : Technology Manager with a proven capability to lead global IT applications and support delivery teams with an effective return on investment. This includes multi-year strategic planning, staff development (on/offshore), and client and vendor management.

Skills : Strategic Leadership, Operation Execution, Organization management.

Description :

    1. Led a team of nine systems engineers in support of Windows, messaging, and collaboration, including Active Directory, VMWare, EMC storage, and HP Blade Servers.
    2. Developed resource management strategy, planned, budgeted, and managed projects to deliver IT solutions and satisfy business requirements.
    3. Engaged the backup team in the successful restoration of 100 GB of critical and sensitive company data that was accidentally deleted.
    4. Planned, initiated, and managed enterprise-wide projects, including active directory upgrade, file, and print technology replacement, and collaborative application deployment.
    5. Improved user communications and reduced costs associated with email storage and non-standard Web- conferencing tools.
    6. Streamlined support processes and reduced license and maintenance costs by negotiating best products, terms, and volume discounts from a single source.
    7. Led identification, planning, and execution of all project workstreams: business specifications, test documentation, and bug fixes, and end-user training.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
BA

Senior IT Manager-Associate Resume

Summary : Software Development Experience in overseeing multiple software development quality assurance projects in an Agile environment. Lead software development teams from iterative requirements gathering through system testing and support using various SDLC methodologies including Agile Scrum, Concurrent Engineering, and Waterfall. Staffed and managed several (15 - 25 person) product development, quality assurance, technical documentation, and technical support departments.

Skills : Project Management, ITIL Foundations, IT Operations, Service Desk, Quality Assurance.

Description :

    1. Responsible for the management of the newly formed Work Place Services Department.
    2. Management and supervision of remote and local technical staff providing support.
    3. Managed resources, expenditures, and assets needed to support client infrastructure.
    4. Realigned reporting structure for field technicians to improve oversight.
    5. Adjusted incident assignment process to increase visibility which allows for improved remote resolution.
    6. Reduced the backlog of incident and service requests by 70 percent.
    7. Consulted upper management on necessary growth strategies.
    8. Answered technical questions that exceed the knowledge of level one support.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
BS

Senior IT Manager Resume

Summary : More than 10 years of experience with successfully implementing small and large IT projects for complex business needs by extensively using the onsite-offshore model. Last 6 years spent in the leadership role of managing the largest development team at Dish.

Skills : Microsoft System Center Configuration Manager, Cisco UC, Cisco Telepresence, Microsoft Active Director, Service Now Implementation and Integration.

Description :

    1. Responsible and accountable for delivering enterprise releases within set timelines and highest quality.
    2. Team but and mentored to ensure employees' and contractors' career and personal development.
    3. Hired and retained the best talent to make sure we are ready for any current and future business needs.
    4. Mentored and coached the team in complex situations and providing help in decision making.
    5. Designed and implemented robust network infrastructure, including best practices for infrastructure services, proven methodologies, and operational support.
    6. Worked in partnership with business units, manage vendors including third parties desktop support. 
    7. Developed disaster recovery and business continuity plans, policies, and testing of procedures.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
B.Tech