The credit and collections manager oversees the credit and collections processes of an organization. The best Credit and Collections Manager Resume emphasizes on the following job description – developing and administering credit programs and collections processes, overseeing credit risk investigations, advising course of action for risky credits and collections, designing to improve cash flows and reducing receivables, monitoring overdue accounts, making recommendations for improvement and generating reports and analysis.
Typical skills expected by hiring employers for this job role include – knowledge of state and federal rules and policies, knowledge of high-level collection techniques, familiarity with customer relationship software, knowledge of billing processes and debt collections strategies. Even though a high school diploma is considered enough for this role, holding a degree would prove to be a major plus.
Headline : Work accurately and aggressively to meet deadlines to achieve the companies goals. Looking forward to working with a company that promotes quality products and services, and provides the opportunity to meet and exceed assigned goals.
Responsible for all A/R functions, posted cash for 20 branches in other states and the Corp office.
Provided A/R support for the Branch managers.
Processed all credit applications, approve open charge accounts.
Made collection calls, made payment agreements with customers on C.O.D.
Provided day-to-day operational work direction to 5 Order Settlement Specialist.
Ensuring that the team's efforts are aligned with sector/department objectives while delivering a differentiated level of service.
Maximized working capital opportunities by providing a full range of credit administration, order approval, customer collection, and deduction identification.
Credit and Collections Manager I Resume
Objective : Hands-on and diverse experience in credit/collections management. Oversaw collections functions, encompassing staff recruitment and training, Contracting with outside agencies and asset recovery companies, and detailed strategic analysis and planning. Accomplished professional with a proven track record of success.
Skills : Bilingual, MS Office, SAP, Oracle.
Directed core functions of the department through daily communication with staff and management.
Oversee daily operations included but not limited to sales, collections, insurance, cash flow, and bottom-line expense report.
Tracked and reported all collection metrics.
Established team priorities and coordinated training resources as necessary.
Effectively mentored team members to promote knowledge growth and the ability to act independently.
Devised and implemented consistently repeatable forecasting and reporting structure for the collections department.
Utilized various reports to review credit approvals in order to reinsure low risk and ideal performance from factor or non-factored receivables.
Reviewed applicant's financial statements to determine full auto financing and/or decisions with contingencies upon funding.
Credit and Collections Manager-Part Time Resume
Headline : A seasoned credit/collections professional with 8+ years of experience and expertise in, accounting principles, accounts payables & receivables, credit risk assessment and recognition of supporting outstanding customer service principles.
Skills : Microsoft Office, CRM, Credit Risk Assessment
Managed and supervised all credit and collection activities for the company.
Monitored and released daily sales orders, evaluated and authorized new credit applications and communicated with other affiliated importers.
Monitored daily activities of over 800 customer accounts that entailed notifying past-due customers.
Supervised the accounting department, which involved seven direct, and twenty-one, indirect employees.
Monitored workflow and developed, implemented and enforced all office standards and procedures.
Lead a team to exceed order settlement service objectives and targets and develop world-class talent.
Coordinated collection activities for delinquent accounts.
Provided a high level of customer service internally and externally.
Jr. Credit and Collections Manager Resume
Objective : A result-oriented professional with hands-on management style. Diverse management experience in finance, sales, and executive administration. Track record of analyzing and creating solutions to complex issues and building consensus among team members. Excellent track record in strategy development and implementation with strong problem solving, communication, interpersonal, and negotiation skills.
Skills : Microsoft Excel, Jamison Computer Systems, Quickbooks.
Managed and accountable for all credit and collections processes and procedures.
Implemented regulations, requirements, and processes, which were filtered through the domestic sales organization in order to verify 100% compliance with revenue recognition laws.
Generated reports on a weekly, monthly, and quarterly basis.
Handled and accountable for all received currency via regular mail, wire transfers, and credit card payments.
Utilized accounting software (JD Edwards) for posting of payments, reporting, deposit verification, and reconciliation of bank accounts.
Designated point of contact for all collection agencies worldwide.
Handled all bankruptcy notifications, associated paperwork, and legal contractual addendum.
Credit and Collections Manager II Resume
Headline : Looking for opportunities in the field of credit and finance that will allow helping a company improves its efficiency by implementing the skills acquired while adding to skill set to help in career advancement.
Skills : Tyler Retail Systems, AS400, Sage Pro 200 ERP, TA-100 Pro-Time, Remote Deposit system, Sharp desk, PC Operating Systems, QuickBooks, Internet, Microsoft Office.
Review credit terms on existing accounts according to past payment history to assign account credit limits that were not previously assigned under an older system.
Participate in project bidding/contracting process to ensure payment terms are favorable, timely and overall in the company's best interest.
Consistently review receivables reporting for accounts failing to meet agreed terms, make contact with the client and bring terms currently.
Report all outcomes, processes, and data to CFO in bi-weekly meetings.
Exhaust all other options, placement of lien(s) on the project and referral to legal review.
Negotiate settlement terms on accounts and projects no longer active.
Establish new customer accounts and setting credit limits.
Manage over $2M in receivables and initiated all collection efforts.
Sr. Credit and Collections Manager Resume
Summary : Ten+ years of combined experience in credit and collections, billing, mortgage, and banking industry. 3+ years of management experience, leading a team of 15 professionals. Dynamic team leader and coach, able to mentor and motivate team members to meet corporate goals. Reduction of bad debt, cash forecasting, deduction resolution, and DSO improvement. Ability to assess and minimize credit risk in large corporate accounts.
Skills : Microsoft Word and Excel, JWS, QuickBooks, Solomon.
Created, implemented, and enforced new credit, cash, and collection best practices policies and procedures.
Established credit limit ranges and implemented a policy for credit review and credit hold.
Reduced past due to overall AR Aging from 42% to 5%.
Created new positions in credit and accounts receivable to better balance duties.
Insured compliance with departmental procedures by reviewing audit results of daily and monthly reports, error logs, productivity reports, and G/L posting errors.
Reviewed financial statements to establish credit terms and limits.
Monitored and administered month-end close processes and reporting as associated with the Accounts Receivable process.
Credit and Collections Manager-Executive Resume
Objective : 2 years of experience as a Credit & Collections Manager. Proven ability to develop and implement comprehensive credit/collection programs that effectively resolve credit and collection issues and capture past-due revenue streams.
Skills : Quickbooks, Brightpearl, Microsoft GP, SAP.
Monitor collector calls on own accord for training and quality assurance purposes; strengthening demand or messages, FDCPA compliance, etc.
Create collections procedures and guidelines from the sale to installation for all accounts and departments.
Ensure application and enforcement of all company policies and procedures.
Recommend and assist with escalated disciplinary action for collectors when appropriate.
Prepare and deliver regular performance feedback and reviews to assigned agents.
Maintain individual Management queue on a daily basis; for purposes of closing accounts, recoding accounts, payments changes, etc.
Maintain accurate timekeeping records for payroll purposes.
Lead escalation actions up to and including repossession of items per FDCPA guidelines.
Credit and Collections Manager-GM Resume
Summary : Seeking to become an integral member of a dynamic company and actively contribute to its growth and success as an employee by focusing on outstanding customer/client service.
Skills : Data Entry, Customer Service, Client Relationship, Networking.
Support person to the controller of a company that manufactures corrugated shipping containers and packaging products.
Responsible for all aspects of billing and collection of accounts receivable.
Reduce past due balances on accounts receivable through collection efforts by phone, fax, and e-mail.
Post customer payments, which include daily lockbox deposits, wire transfers, ACH payments, and credit card payments.
Process daily invoicing, credit and debit memos.
Perform new account reference checking and prepare credit package for approval and input.
Resolve customer problems by account analysis and thorough explanation to the customer for balances due or issuance of credit when justified.
Associate Credit and Collections Manager Resume
Objective : Credit and Collections Manager is responsible for managing the credit and collection functions within the company. This includes monitoring, reporting, and analyzing the credit exposure of customers to ensure that it matches the company’s overall financial commitment to its customers.
Skills : Access, Business Objects, SAP, Vistex, Excel, SQL.
Developed all corporate credit and collection policies and procedures.
Implemented streamlined procedures that reduced delinquent AR by 30%.
Created reporting tools to organize and document collection activity.
Negotiated payment terms, resolved discrepancies, reconciled inconsistencies, and prepared and posted all accounting adjustments.
Created all collection process documents, letters, and forms.
Used advanced skip-tracing technology to locate and collect over $500K in charge-offs.
Represented company in Small Claims Court.
Credit and Collections Manager Resume
Summary : A talented detailed oriented and accomplished Management professional with extensive financial and accounting background. Proven ability to establish and direct accounting departments and corporate finances. Adept at re-organizing financial processes to improve efficiency, accuracy, and productivity.
Skills : Meeting Management, Administrative, Office Management, Clerical, Data Entry.
Daily sales and setting up rental agreements.
Delivery of furniture, electronics, and appliances.
Weekly approval and order of sales merchandise.
Responsible for completing credit investigations, determining if creditworthy.
Maintain Cash in Advance clients to ensure they remained on their schedule.
Maintain records and reports on aging accounts and reported to management.
Determine the degree of past-due notices mailed on delinquent accounts and advise management of the next action to be taken.