A Peer Support is a specialist who uses unique, life-altering techniques and experience to guide and support others who are yet in the recovering phase. Such people are patients recovering from drug addiction, abuse, or mental health disorders. A well-crafted Peer Support Resume indicates the following duties and tasks – supporting patients by developing a meaningful and trusting relationship with patients, proving to be an example for the patient and helping them in recovery, coordinating patient logistics, and identifying resources for the patients.
The nature of the job demands the following skills from job applicants – highly compassionate and energetic, ability to build trust and positive relationships among patients, possessing first-hand experience relating to services provided; willingness to travel frequently, and extensive knowledge of community services. Formal education is not mandatory, but applicants are expected to meet the state and government requirements before they can take up this occupation.
Objective : To provide support to consumers struggling with substance use and mental health needs as peer support, striving to help consumers reach their goals, recover, and access community resources.
Skills : MS Office, Management, Organizing.
Description :
Meet with consumer and others (identified by the consumer) to evaluate and assist with initial services using personal recovery experience as a tool.
Meet and work with consumers as equals to help them identify goals for overcoming recovery-related stressors.
Educate consumers on availability and types of treatment options including medication-assisted treatments (as applicable for substance use).
Support consumers to develop skills in areas such as self-help, communication, and problem solving.
Assist in identifying and supporting consumers in crisis.
Complete pre and post surveys with consumer and share results with designated staff.
Assist in development, management, and support of referrals and access to services/treatment.
Experience
2-5 Years
Level
Junior
Education
Bachelor's
Sr. Peer Support Resume
Summary : Peer Support interacts with patients and staff to promote a therapeutic environment for the patients; helps to promote patient advocacy by meeting with the patients individually and in groups and assisting in the resolution of patient grievances;
Skills : Basic counselling, How to provide information.
Description :
Meets individually with patients to discuss and listen about their mental health progress.
Conducts small group meetings with patients to discuss their needs.
Makes recommendations for improving the treatment programs and services to the patients.
Meets with patients during their admission process and using a structured interview form interviews the patients to determine what works best for them to help them calm down in the event they should become upset.
Offers patients an awareness of the types of programs and services available to them.
Ensures the patients sign the acknowledgment form indicating they received the Patient Rights and Responsibilities Booklet and places the signed form in the patient clinical record.
Assists in conducting patient satisfaction surveys.
Experience
10+ Years
Level
Senior
Education
Diploma
Jr. Peer Support Resume
Objective : Attends treatment team meetings as requested to relay insights gathered about the patients; assists in patient de-escalation preferences, patient rights and patient satisfaction interviews; and abides by facility regulations and maintains confidentiality of all of the patient information.
Skills : Management, Organizing, Patient Care.
Description :
Meets with patients that have been declared competent to proceed, scheduled to be transferred to another facility, or have completed a one year stay in the facility and uses a pre-structured interview to privately interview them to solicit their level of satisfaction with various aspects of the treatment and services they have received.
Ensures the Patient Advocate receives the completed surveys.
Meets privately with patients that request to meet to register complaints.
Gathers as much detail from the patients about their complaints and gives the information to leadership Programs.
Follows up with patients to find out if they are satisfied with the actions that were taken to address their complaints and keeps leadership informed.
Assists in conducting peer support activities and support groups.
Assists in conducting peer support activities and support groups.
Experience
2-5 Years
Level
Junior
Education
Diploma
Peer Support I Resume
Objective : Peer Support is committed to making a difference by providing hope and healing to vulnerable patients in challenging clinical environments.
Skills : Management, Organizing.
Description :
Meets in small groups with patients that are recommended by the treatment teams and presents discussions focusing on positive life management skills, how to deal with difficult situations upon discharge, and how increase a sense of hope.
Attends treatment team meetings as requested and shares insights gathered on the patients in order to assist the treatment teams develop recovery plans.
Applies principles of critical thinking to a variety of practical and emergent situations and accurately follow standardized procedures that may call for deviations.
Applies sound judgment beyond a specific set of instructions and apply knowledge to different factual situations.
Alerts at all times; pay close attention to details.
Works under stress on a regular or continuous basis.
Performs other duties as assigned.
Experience
2-5 Years
Level
Junior
Education
Diploma
Peer Support II Resume
Headline : A Peer Support partner is a person who offers support to parents and caregivers of children who are receiving infant mental health services through the Victim of Crime Act grant.
Skills : Possible barriers to communication.
Description :
Meets family in home with and without other formal professional providers.
Listens to families to gain understanding of their lived experience, culture, beliefs, strengths and needs.
Shares own experiences with child(ren) and systems of care to build engagement and enhance progress.
Participates in team meetings.
Provides natural support to families outside of formal sessions.
Facilitates communication between family and team.
Consults, collaborates and coordinates treatment with other provider agencies and systems on behalf of the client and family.
Experience
5-7 Years
Level
Executive
Education
Diploma
Peer Support III Resume
Summary : Under general supervision, Peer Support will work directly with WF individuals obtaining services by assisting in the promotion of abstinence, self-sufficiency and self-determination.
Skills : Management, Organizing.
Description :
Identifies barriers to full participation in service and develop strategies to overcome those barriers.
Links individuals with self-help and/or support groups that exist in the community.
Coaches individuals in the independent use of community supports.
Assists clinical staff in interventions with individuals disengaging from services.
Documents interactions in the permanent record according to OAR’s and WF policy.
Completes daily rosters.
Completes any tasks assigned by the Program Supervisor, Clinical Supervisor, and Director.
Experience
7-10 Years
Level
Management
Education
Diploma
Asst. Peer Support Resume
Objective : Peer Support works in helping teach concepts of health promotion involving physical, mental, and social wellbeing and removing all other identify barriers to recovery.
Skills : Management, Organizing.
Description :
Provides coaching and mentoring in individual and/or group settings
Provides recovery, education and support to individuals with serious and persistent mental illness and/or substance addictions
Provides support services to adult clients in a variety of settings
Instructs clients in problem-solving, daily living, self-management, and connecting with community supports
Monitors client goals, achievements and agreements; make progress notes
Participates in interdisciplinary team meetings
Guides clients in completing documents necessary to implement services; explain applicable laws, policies and procedures to clients
Experience
2-5 Years
Level
Junior
Education
Diploma
Associate Peer Support Resume
Headline : Led global customer support to the delight of both the customer and organization readily takes initiative and understands stakeholder requirements in the context of business objectives while factoring in localized support requirements across the globe.
Skills : Body language, Active listening.
Description :
Partners across the customer support team to maintain and improve upon a 95% + customer satisfaction score
Works closely with the Support management team to continue the development of our world-class support organization across Northam, EMEA, APAC, ANZ
Defines and drives the strategy to grow Alteryx support of our user base across the globe with local language-specific teams
Optimizes a "follow the sun" support structure that enables Alteryx to deliver support services for our user base
Expands executive-level reporting metrics that ensure all focus is on customer satisfaction
Works closely with Sales and Product Development organizations for reporting on user experience
Partners with senior leadership in Product Development, Product Management and Customer Experience to ensure the best user experience based of metrics
Develops a methodology and practice to ensure our online community continues to answer questions for our diverse user base
Experience
5-7 Years
Level
Executive
Education
Diploma
Lead Peer Support Resume
Summary : Supports the implementation and coordination of the Family Peer Specialist Training Institute across the Commonwealth. The FPSC will work in collaboration with the OMHSAS Bureau of Policy, Planning and Program Development, the PA System of Care Partnership, the OMHSAS Children?s Bureau, and key trainers.
Skills : Verbal communication, Written communication skills.
Description :
Coordinates the provision of the Family Peer Specialist training across the Commonwealth as the main point of contact;
Provides monthly and quarterly reports to the PA System of Care Partnership through the monthly Program Narrative and Quarterly TRAC IPPS (WD2 and WD5) as required;
Provides technical assistance, training, and resources that support the growth and development of the Family Peer Specialist initiatives;
Utilizes available data to track trends and performance, and work with key stakeholders to continually improve the training process;
Actively participates in the PA Certification Review Board process for credentialing the workforce;
Provides Family Peer Specialist trainings by facilitating and/or co-facilitating Family Peer Specialist (FPS) training sessions;
Becomes the Pennsylvania main point of contact with FREDLA as it relates to the implementation of this training institute;
Experience
10+ Years
Level
Senior
Education
Diploma
Peer Support Resume
Objective : Provides peer recovery support services to patients with substance use disorders (SUDs) and assists patients in achieving sustained recovery, as well as facilitating patient access to recovery-oriented SUD treatment, related resources, and community recovery groups. This position provides support across multiple systems and frameworks of care.
Skills : Management, MS Office, Organizing.
Description :
Collaborates with key stakeholders in developing a sustainable payment model;
Establishes and maintains collaborative relationships with key stakeholders in the development, implementation, and growth of the Family Peer Specialist Training Institute;
Maintains, updates, and provides training materials for trainers across Pennsylvania;
Collaborates with partners detailed above, develop and implement a coaching/support model for the FPS workforce;
Assists in the establishment of a training and trainer database to collect and maintain all relevant information about the FPS trainers, the FPSs, and all relevant trainings;
Assists with the implementation of the social marketing plan for the PA SOC Partnership
Supports the provision of training and/or technical assistance based on the county and SOC staff needs
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