Ramp Agent Resume Samples

Ramp Agents working as a part of the customer service team are involved in baggage and cargo handling tasks. These agents also service and marshal aircraft and operate cargo handling equipment. Typical duties carried out and listed on successful Ramp Agent Resume include the following – loading/unloading and sorting baggage and freight; performing aircraft servicing, assisting with towing and pushback, performing minor aircraft servicing such as cleaning cockpit windows or repairing flushes; reporting about breakdowns to supervisors and adhering to health and safety procedures.

The minimum qualification expected for this post includes – the ability to read, write and speak fluent English, computer proficiency, valid driving license, ability to work in stressful condition, flexible with time constraints and the ability to lift and move heavy cargo items. Candidates above 18 years of age with a high school diploma are typically hired as Ramp Agents.

 

Ramp Agent Resume

Summary : Very responsible, motivated, upbeat and caring Ramp Agent/Baggage Handler looking for an excellent opportunity to utilize my skills with a successful organization. Ramp Agent with over 10 plus years of experience of regarded customer service, maintaining positive relationships and aircraft loading/unloading. Pro-active and enthusiastic individual with strong problem-solving skills takes charge ability and willingness to go the extra mile.

Skills : Extensive Automotive And Mechanics Knowledge, Exceptional Customer Service, Superior Internet Navigation, Typing Speed 65WPM

Description :

  • Directing, assisting and parking all arriving, departing and towed aircraft in accordance with safety policy and procedures.
  • Performing wing walker duties to protect the aircraft wing from equipment in the path of pushback and maintaining visual contact with the pushback driver to alert the driver of any danger.
  • Lifting, loading/unloading, sorting and transferring passenger baggage, airmail, freight and company material in and out of aircraft bins, belt loader or baggage carts in a safe manner and within specific time constraints.
  • Maintaining the safety and security of the ramp at all times and complies with safety procedures and station policies.
  • Reading and verifying the city and flight number for every bag to ensure correct loading of customer bags.
  • Assisting the customers with seat availability, gate announcements with regard to the boarding process, flight status, checking and handling baggage, managing and initiating the boarding process.
  • Scanning and loading carts for the ramp agents to pick up and unload planes.
  • Working outdoors in all types of weather conditions, and around loud aircraft and machinery.
  • Working in the vicinity of and between the airport passenger terminals, hangars and airfreight facilities.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Senior
Education
Education
Diploma


Ramp Agent/Operations Agent Resume

Objective : Ramp Agent/Operations Agent with 3 plus years of experience interested in a position with an organization with potential advancement and progressive growth. Enthusiastic about utilizing my experiential skills in corporate/retail/service settings with a passion for positive outcomes. To secure a position with a stable organization, where I can be a member of a team and utilize my skills and experience to the fullest.

Skills : Shift Supervisor, Shipping And Receiving, Warehouse, Bilingual/Spanish

Description :

  • Flagged and marshaled planes on and off of the ramp using glow sticks, checked in passengers, handled baggage and filed flight load reports.
  • Worked in pier's, loading passenger luggage that was transferring to a connecting flight.
  • Loaded, unloaded and transported cargo weighing up to 100 pounds between terminals and aircraft.
  • Loaded, stowed and unloaded baggage, cargo, and freight, and submitted completed documentation to management.
  • Completed paperwork and forms connected with work assignments pertaining to procedures and enter into company's information system as required.
  • Operated and drove motorized equipment such as belt loaders, air start units, lift trucks, tugs, bag carts, lavatory carts, and de-icing units.
  • Loaded and offloaded luggage and cargo with the use of conveyor belts or forklifts and protect it against weather, loss, theft, and damage.
  • Responsible for lifting at least 70 lbs, loading, and unloading equipment such as tugs, conveyor belts, and tow tractor.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Certificate


Ramp Agent/Cabin Agent Resume

Summary : A dedicated Ramp Agent/Cabin Agent with several years of experience in customer service and staff and personnel management, as well as the performance of essential administrative functions. A proven leader and a supportive team player, an asset who can significantly contribute to a company's growth. To obtain a position with a growing company where I can expand my skill set. I am safety conscious, highly motivated and goal driven.

Skills : MS Word, MS Explorer, Multi-Tasking Ability, Strong Customer Service Background, Good Communication

Description :

  • Safely lifted, loaded, unloaded, and transported the baggages, mail, and cargo to and from aircraft.
  • Responsible for on-time connections by guiding incoming and departing aircraft from the gate positions.
  • Included safely driving and operating ground equipment such as tugs, belt loaders, and tow tractors in area of congestion.
  • Expected to keep in contact with ramp and baggage supervisors, operations, other leads and the baggage coordinator via radio.
  • Responsible for the commissary of aircraft, making sure that aircraft were parked and departed on time and in a safe manner, the download and upload of both passengers and passenger baggage and the moving of said baggage from the aircraft to various destinations.
  • Gained knowledge required to fulfill job responsibilities related to different aircraft.
  • Developed the ability to multi-task in a work environment that requires compliance with very strict faa regulations.
  • Worked on a task force to pick up customers bags at each gate to take their bags, cargo, and animals to the assigned claim belts.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Senior
Education
Education
Certificate

Ramp Agent/Customer Service Resume

Summary : An energetic Ramp Agent/Customer Service with strong communication skills, high emotional intelligence, excellent organizational, analytical, extremely empathetic and creative skills with an extremely in-depth knowledge of customer service. Proven ability to handle a diverse customer base, resolve problems and process transactions quickly and accurately ensuring increased productivity and efficiency. Seeking to obtain a challenging position that allows me to utilize and improve my knowledge, skills, and experience in a professional environment.

Skills : Complex Problem Solving, Operation And Control, Equipment Maintenance, Trouble Shooting And Learning Strategies

Description :

  • Working in the bin of different aircraft to load and unload cargo, animals, human remains, and customers luggage.
  • Using the correct staging procedure when loading containers unto an aircraft to prevent it from tail tipping.
  • Safely operating different vehicles, or machinery needed to complete the load/unload process.
  • Following proper aircraft arrival/dispatch procedures, such as the placement or removal of chocks and pylons.
  • Ensuring that all company procedures and federal aviation regulations were adhered to.
  • Loading and offloading luggage and cargo with the use of conveyor belts or forklifts.
  • Implementing airfield safety procedures to ensure a safe operating environment for personnel and aircraft operation.
  • Inspecting the aircraft for any damage upon arrival and before departure.
  • Making sure that the correct amount of bags were loaded and that the aircraft is sent out on time.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Senior
Education
Education
High School Diploma

Lead Ramp Agent Resume

Summary : Lead Ramp Agent with a broad background, including management, customer service, and general warehouse operations. Vast experience in all aspects of loading, unloading and transporting materials. Seeking a position that will enable me to use all the skills in the workforce that I've obtained over the years, also to continue to learn and progress in a company.

Skills : Multi-tasker, Adaptable, Strong Communication, Safety Oriented, Results Driven, Shipping And Receiving, Ground And Transportation, Able To Lift And Carry 50+ Pounds

Description :

  • Calculated load weights for different aircraft compartments, using charts and computers.
  • Determined the quantity and orientation of cargo and computed the aircraft center of gravity.
  • Checked cargo distributions and fuel amount to ensure that weight and balance specifications were met.
  • Ensured the completion of all required aircraft forms, logs, and reports.
  • Monitored the arrival, parking, refueling, loading, and departure of all aircraft.
  • Loaded and offloaded cargo from trucks and aircraft with the use of conveyor belts, loaders, tugs, and forklifts.
  • Provided cabin service upon landing which included cleaning the aircraft and replenishing the commissary.
  • Worked in varied weather conditions on the interior and exterior of the aircraft.
  • Operated machinery such as a belt loader and a baggage cart, also deicing planes.
Years of Experience
Experience
10+ Years
Experience Level
Level
Consultant
Education
Education
High School Diploma

Ramp Agent/ Supervisor Resume

Summary : Ramp Agent/ Supervisor excellent at juggling multiple tasks and working under pressure. Broad industry experience includes ramp agent for a major airline, telephone installation, and repair, audio/ video engineering and production, construction and demolition. To be able to develop my knowledge and skills in a respective and diverse environment. I want to find myself in a job that offers challenges and opportunities while working on my area of expertise, which will help provide room for growth and advancement.

Skills : Leadership, Time Management, Professional, Critical Thinking, Organizational, And Communication

Description :

  • Loading baggage into aircraft up to 100 pounds in an organized timely manner.
  • Guiding aircraft in and out of designated positions, visually inspecting and certifying aircraft are fit for departure to operate ramp equipment and vehicles such as belt loaders, tugs, and tow bars.
  • Arranging for delivery of baggage to customers, preparing cargo load reports, flight releases, and safety sheets in an organized and timely manner.
  • Participating in cargo loading to ensure completeness of load and even distribution of weight.
  • Attaching address labels, identification codes, and shipping instructions to containers.
  • Obtaining flight numbers, airplane numbers, and names of crew members from dispatchers, recording data on airplane flight papers.
  • Complying with all safety procedures and station policies to make sure the area was clean from debris and garbage.
  • Preforming interior cleaning and restocking of all aircraft cabins and gallery areas between flights.
Years of Experience
Experience
10+ Years
Experience Level
Level
Management
Education
Education
Business Administration

Load Planner/Lead Ramp Agent Resume

Objective : Hardworking Load Planner/ Lead Ramp Agent who thrives under pressure and goes above and beyond to create unforgettable guest experiences. To obtain a position where my skills can be enhanced. As well as provide a positive contribution to the organization I am motivated, personable, flexible and versatile. Poised and competent with demonstrated ability to easily transcend cultural differences, I have the natural ability to thrive in deadline-driven environments.

Skills : Basic Computer, Customer Service, Call Center, Conflict Resolution, Data Entry, General Office, Electronic Medical Records, Healthcare, HIPAA, General Labor, Warehouse, Hand Tools, Hazmat, OSHA

Description :

  • Marshaling in the aircraft, off-loading and on-loading baggage, cleaning the inside of the aircraft, servicing the lavatories and pushing the aircraft back.
  • Communicating with pilots/flight crews, dispatching and airport operations on a daily basis.
  • Responsible for the safe calculation of aircraft weight and balance, using fuel amounts, baggage counts, and passenger weights.
  • Complying with all feral, state, municipal, airport authority, and carrier security requirements.
  • Reporting all equipment malfunctions to the appropriate supervisor/manager.
  • Responsible for maintaining the safety and security of the ramp at all times.
  • Delivering passenger luggage to claim area and unloading unto conveyor system.
  • Transferring cargo (including luggage) to other gates, other airlines and to passengers.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Bachelors of Science

Customer Service/Ramp Agent Resume

Summary : Customer Service / Ramp Agent who knows and understands how to work well with others for a common goal and purpose. Eager and quick to learn new skills Creative problem-solver and a motivated team player. Enthusiastic self-starter and goal-driven achiever with strong organizational skills. Proficient in Microsoft Word, Excel and PowerPoint. To obtain a position where skills gained through work experience and education can be utilized and advancement opportunities are based on individual achievement and work performance.

Skills : Microsoft Office, Data Entry, Administrative Assistant, Customer Service, Communications, Leadership Development, Office Administration, Excel, Management, Presentation, Training

Description :

  • Providing courteous, prompt, accurate and careful handling of customer baggage, continuous lifting, loading/unloading, sorting and transfer of baggage, freight and company material.
  • Monitoring customer safety during boarding and deplaning and assisting customers in a friendly and courteous manner.
  • Marshaling aircraft on the ramp (includes directing, assisting and parking all arriving, departing and towed aircraft).
  • Transferring cargo (including luggage) to other gates, other airlines and to passengers.
  • Cleaning, aircraft lavatories, potable water, window wash, etc.) assisting in ramp set up and storage of equipment and baggage.
  • Managing processing, packaging and stocking products according to grocery standards.
  • Collaborating with fellow associates to create an incredible working and shopping atmosphere.
  • Assisting and coordinating with the store manager in computing stocks and accounts.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Senior
Education
Education
BS in Aeronautics

Ramp Agent/Load Captain Resume

Summary : Ramp Agent / Load Captain looking to take current airport ramp agent expertise in aircraft security and safety and grow. Looking for an opportunity that offers stability, growth, and advancement. Ability to handle physical stress involving in the job. Skilled in basic repair and maintenance of cargo handling equipment. Ability to bend, climb, crawl, and stoop to position and push luggage. Well organized with great time management skills. Skilled in using radio equipment and coordinating with the team. Strong skills in developing and training.

Skills : Forklift Operator, Shipping And Receiving, Order Processing, Pallet Jack, Retail, OSHA

Description :

  • Responsible for maintaining safety and security on the ramp at all times and comply with all safety and security procedures.
  • Operating gate radio while in communication with flight operation personnel, flight crew personnel (includes pilot, first officer, and flight attendant) and other ground personnel.
  • Providing the necessary services on the ground that will expedite the arrival and departure processes of aircraft, with respect to loading, unloading, cleaning, and general servicing requirements.
  • Loading and unloading baggage, cargo, mail, assembling loads in baggage make-up areas, transfer of loads from aircraft to facilities and vise versa.
  • Operating all associated ground support equipment, servicing aircraft lavatory systems, and aircraft water systems.
  • Interior cleaning of aircraft, aircraft deicing, and marshaling, assist in the boarding and deplaning of physically-challenged passengers.
  • Pushing out of aircraft functions, carry and operate a radio is required to operate an airline computer system or baggage scanners as required.
  • Loading and offloading luggage and cargo from aircraft with the use of conveyor belts.
Years of Experience
Experience
10+ Years
Experience Level
Level
Management
Education
Education
Diploma

Airport Ramp Agent Resume

Summary : Airport Ramp Agent and a hard worker who is willing to go above and beyond normal duties to get the job done. Takes initiative and applies remarkable problem-solving skills to problems. Team player who is able to lead as well as follow. Seeking a challenging and responsible position that will utilize my training and experience and offer opportunities for career growth.

Skills : Ground Service Equipment, Forklift Operator, Order Processing, Pallet Jack, Retail, Osha, Sales, Merchandising

Description :

  • Working together with crew on gates so the flight and bags can leave on time to their departure.
  • Searching aircraft in and out for potential dangers, securing aircraft.
  • Providing the necessary services on the ground that will expedite the arrival and departure processes of aircraft, with respect to loading, unloading, cleaning, and general servicing requirements.
  • Operating all associated ground support equipment, servicing aircraft lavatory systems, and aircraft water systems.
  • Pushing out of aircraft functions, carrying and operate a radio is required to operate an airline computer system or baggage scanners as required.
  • Reading and interpreting aircraft weight and balance loading instructions, hazardous material identification labels, aircraft manifests, and baggage and cargo routing tags.
  • Ensuring aircraft was clean and prepared for flight with provisions on board for the safety and comfort of the passengers.
  • Making sure bags also get from plane to the baggage area making sure their scan.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Senior
Education
Education
High School