Sales Floor Manager Resume Samples

Sales floor managers working in retail stores are responsible for overseeing the activities that take place on the sales floor. The job description for the sales floor manager falls nothing short of the following – greeting customers, understanding the needs of the customers, solving inquires, displaying products in an attractive manner, demonstrating the products, maintaining cleanliness of the retail floor, offering information about customers, training staff, improving sales by implementing innovative sales technique, monitoring stock level and providing customers with a satisfied shopping service.

Candidates should focus on assets such as sales orientation, stamina, good communication abilities and customer service skills to become a successful sales floor manager. Additionally, candidates are expected to have a wide knowledge of the product that is kept for sale and be able to operate the product correctly. Although a formal education is not considered necessary for this role, many employers prefer a Sales Floor Manager Resume that shows a degree in the related area.

Sales Floor Manager Resume example

Sales Floor Manager Resume

Objective : An Enthusiastic team player with a strong work ethic and the capability to provide exceptional customer service with sound judgment and the ability to resolve problems tactfully and diplomatically.

Skills : Retail Management, Retail Sales, Ms. Word, MS Office, Outlook, Office: Word, Powerpoint, Photoshop, Photography, Sales, Typing.

Description :

    1. Managed workflow to exceed quality service goals Developed highly empathetic client relationships.
    2. Investigated and resolved customer inquiries and complaints in an empathetic manner Cross-Trained and backed up other customer service managers.
    3. Promptly responded to inquiries and requests from prospective customers.
    4. Assumed ownership over team productivity and managed workflow to meet or exceed quality service goals.
    5. Trained staff on operating procedures and company services.
    6. Recommended loan approvals and denials based on customer loan application reviews.
    7. Interviewed clients to determine current income, expenses, insurance and other information needed to develop a financial plan.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Management
Education
Education
Diploma


Sales Floor Manager l Resume

Objective : Adaptable to new environments and capable of communication with new clients and co-workers Trained with almost all electrical work from cables all the way up to the latest electronics in film and communications.

Skills : Customer Service, Ms. Word, Ms. Office, Outlook, Office: Word, Powerpoint.

Description :

    1. Coordinated all sales activities and functions to achieve store and company sales goals.
    2. Maximized sales floor coverage and managed the business process on the sales floor.
    3. Coached the sales team on exceptional sales performance in order to enhance the customer experience.
    4. Collaborated with the department leads and sales team leads to build effective teams and promote the customer experience.
    5. Promoted a strong sense of teamwork by working together safely, effectively, respectfully, and efficiently with all associates.
    6. Used Creative problem-solving skills- Able to locate and use resources effectively.
    7. Focused on team and community building- Ensure individual and institutional successes.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Management
Education
Education
BS


Jr. Sales Floor Manager Resume

Objective : Value to Business Operations Highly analytical professional with strategy, contract negotiations, and business operations. Career strengths include service project management and analytics that apply broadly to various industries.

Skills : Contract Negotiation, Sales, Business Operations, Financial Services.

Description :

    1. Prepared financial statements, business activity itemized reports, and forecasts to assist management with financial decisions.
    2. Analyzed store performance indicators against company business strategies and goals.
    3. Led employee engagement and development efforts, ensuring that employees felt valued, safe and empowered to serve customers.
    4. Conducted regularly scheduled store meetings, and perform other duties as assigned.
    5. Enjoyed most from this position was helping employees exceed in their positions.
    6. Shared product knowledge with customers while making personal recommendations.
    7. Analyzed individual and team performance of the sales support team.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
MS

Sales Floor Manager ll Resume

Headline : Obtain a position as a customer service representative, where customer relations experience can be fully utilized to improve customer satisfaction and promote the company's brand name.

Skills : Microsoft Office, Inventory Management, Project Management, Organizational Skills.

Description :

    1. Delivered exceptional customer service experiences by focusing on customer needs and providing high-quality service.
    2. Assisted with purchasing decisions by locating merchandise, promoting products and services, and their needs.
    3. Drove team to focus on store sale initiatives such as SquareTrade, Credit, and Loyalty Programs.
    4. Maintained a safe shopping environment by keeping the store clean, bright, and free of hazards.
    5. Started employment as part-time seasonal and have been promoted to full-time Sales Manager in less than a year.
    6. Passed Certification to gain access to keys to the store.
    7. Used Organization Time Management Unload trucks and the stock products to shelves Process ship from store orders.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
BS

Sales Floor Manager/Supervisor Resume

Headline : To secure a position as an Operations and Sales Leader in a growth-oriented company to increase the company's reputation and profitability. Skills to increase profit, demonstrate change leadership, and develop strategic goals to help the team succeed.

Skills : Customer Service Hiring, Onboarding & Training Large Management, Recruitment Sales Succession, Planning Talent Development.

Description :

    1. Served as a District Trainer for new-in-role exempt Sales Floor Managers.
    2. Made decisions of merchandise placement which increased visibility of critical items to customers.
    3. Mentored entry-level and experienced managers and assist in their career development.
    4. Serve as the Leader-on-Duty of a location making decisions that link directly to increased profit.
    5. Led a team of team members to deliver exceptional sales floor experience Achievements.
    6. Piloted and rolled out a Ship-From-Store program which led to sales across stores during its first quarter and has since rolled out organization-wide.
    7. Delivered a  sales increase through outstanding excellence in-store operations.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Management
Education
Education
BS

Asst. Sales Floor Manager Resume

Headline : Over extensive sales experience including in a management capacity. Persuasive sales, prospecting and possessing a drive for achievement with excellent negotiation abilities. Extremely productive and focused on high volume, high-stress environments.

Skills : Customer Service,  Photography, Sales, Typing.

Description :

    1. Resolves customer complaints regarding sales and service.
    2. Provides customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
    3. Directs and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
    4. Instructs staff on how to handle difficult and complicated sales.
    5. Examines merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
    6. Performs work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise.
    7. Shares product knowledge with customers while making personal recommendations.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Management
Education
Education
Diploma

Associate. Sales Floor manager Resume

Objective : An experienced administrative business professional with exceptional interpersonal skills. Over providing direct and indirect support to senior management and company officials. Determined to beat project timelines while producing outstanding results.

Skills : Communication And Team Management Skills.

Description :

    1. Managed the most profitable departments in the entire store which included Sporting goods, toys and electronics.
    2. Product knowledge was paramount in order to achieve sales for the store.
    3. This was especially true in the electronics area which climbed to record sales while under my management.
    4. Customer service was the most important of the tasks which  always capitalized on.
    5. Kept the merchandise properly priced was an everyday priority.
    6. Merchandised the product according to customer demands and supervising twenty plus team members.
    7. Other duties included interviewing, recruiting and training new team members.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Diploma

Sales Floor Manager/Consultant Resume

Headline : Committed and motivated Customer Service Professional with exceptional Administrative Assistant support. Dedicated and focused decision-making skills. Excels at prioritizing and completing multiple tasks simultaneously.

Skills : Microsoft Office Suite, Multi-Line Pho, Ms. Word, MS Office, Outlook.

Description :

    1. Designed displays to make the store experience interactive and engaging.
    2. Arranged items in favorable positions and areas of the store for optimal sales.
    3. Upheld stock levels and proper pricing for multiple product lines.
    4. Established and maintained proper high traffic displays, resulting in increased sales.
    5. Effectively communicated and coordinated execution of the plan-o-gram with the sales floor team.
    6. Printed various labels and tags for all merchandise and physical inventory counts.
    7. Unloaded trucks, stocked shelves and carried merchandise out on the floor.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Management
Education
Education
HS

Sales Floor Manager/Coordinator Resume

Headline : Seeking an opportunity, to become part of a dynamic retail team where positive personality, work ethic, and leadership skills can enrich the company. Dedicated and focused professional that has experience working with equipment maintenance and team supervision that has management and manufacturing experience.

Skills : Computer Skills, Office: Word, Powerpoint, Photoshop.

Description :

    1. Led and motivated the store team to increase sales and ensure efficiency.
    2. Monitored the sales floor regularly identified and resolved urgent issues.
    3. Updated superiors on business performance and new initiatives.
    4. Carried out the store's opening and closing paperwork security responsibilities.
    5. Stimulated sales and attain personal as well as store goals.
    6. Supported sales associate training utilizing honest and frequent communication.
    7. Ensured to comply with store standards including cleanliness of floor sets, marketing, sales promotions, and signage.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Management
Education
Education
HS

Sales Floor Manager Resume

Headline : Energetic Sales Associate with a solid understanding of the appliance and clothing industries. Excellent customer service, communication and listening skills with cash management and POS systems experience. Friendly and reliable customer service professional skilled in achieving sales targets in high-end merchandise environments.

Skills : Sales, Microsoft Office, Apple Proficiency, Customer Service.

Description :

    1. Greeted customers in a timely fashion while quickly determining their needs.
    2. Recommended merchandise to customers based on their needs and preferences.
    3. Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
    4. Responded to customer questions and requests in a prompt and efficient manner.
    5. Contacted other store locations to determine merchandise availability.
    6. Engaged with customers in a sincere and friendly manner.
    7. Completed all cleaning, stocking and organizing tasks in assigned sales area.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Management
Education
Education
BS