Teller Coordinator Resume Samples

Working typically for banks and other private financial institutions, the Teller Coordinator is involved in coordinating all tasks pertaining to the schedules of a Teller. The Teller Coordinator Resume lists the following job description – assessing teller need at each and every counter, creating schedule for each and every teller, performing teller rotation, assisting Tellers in checking cash, receiving checks for deposits, counting currencies and coins, handling cash to clients against pay orders and bank drafts; entering all transactions into database, informing clients about returned checks, helping in balancing cash drawers, and performing related clerical tasks.

Hiring companies want to hire those people who are having at least a high school diploma or GED; however, preference is given to degree holders. Apart from academic criteria, employers also expect strong communication, coordination and negotiation skills from their potential employees. Possessing a deep knowledge of Customer service will be advantageous.

Teller Coordinator Resume

Objective : Financial professional with over 4 years of experience as a Teller Coordinator in retail banking, customer service, branch banking center operations, risk management, due diligence, handling of time-sensitive complex transactions, building motivated successful teams in a fast-paced environment with exposure in training and development, client relations management and regulatory compliance.

Skills : Cash, Detail-oriented, NCR, Operations, Microsoft Office, Strong Communication, And Management.

Description :

  • Providing supervisory oversight, in-the-action coaching, and feedback to teller line delivering industry-leading service with every client.
  • Responsible for ensuring that all business transactions and practices in the individual's span of control comply with all regulations and the sun trust code of conduct.
  • Responsible for coaching and development of tellers, operations of teller line.
  • Serving as a subject matter expert for branch operations, transactions, and services.
  • Executing customer transactions, including deposits, withdrawals, money orders and checks.
  • Ensuring compliance with internal controls, operational procedures and risk management policies.
  • Managing/maintaining cash control, supplies, monetary instruments, and consignment items.
  • Conducting weekly team/sales meetings, partner connects and daily huddles.
  • Ensuring consignment items, CTRS, UARS/SARS, monetary item purchase and other internal control and regulatory documents are completed.
  • Performing teammate scheduling to ensure appropriate branch coverage to meet client needs.
  • Partnering with different lines of businesses to drive and achieve branch sales, service, and operational excellence.
  • Conducting various branch operations tasks such as balancing and replenishing ATM, TCD, TCR, and shipment processing.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Certification


Teller Coordinator Resume

Headline : Bilingual professional with over 6 years of experience as a Teller Coordinator is looking to demonstrate and develop my sales and operational skills.

Skills : Computer Microsoft Works, Excel, Outlook, Customer Service, Multitasking, Problem Solving, Dependability, People Management, And Communications.

Description :

  • Assessing the need for tellers on each counter and formulate plans to man them.
  • Creating schedules for each teller on a periodic basis and ensure that the schedule is being followed.
  • Performing teller rotation based on the time that each teller has spent at one counter.
  • Providing tellers with information on how to handle complex financial instrument processing.
  • Assisting tellers in cashing checks by verifying that signatures and amounts are correctly displayed.
  • Receiving checks for deposit, punch them into system and issue receipts.
  • Counting currency and coins handed in by clients to make sure that the correct amount is being deposited.
  • Examining checks to ensure that they are not forged or have any overwriting done on them.
  • Providing clients with general information on account opening and ensure that they are provided with more profound information by relationship managers.
  • Informing clients about returned checks and provide information on how they can avoid "bounces" in future.
  • Assisting tellers in counting money and balancing cash drawers so that they can concentrate on clients.
  • Providing support in computing financial fees and service charges and explain to clients why these may be levied.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
HS

Teller Coordinator /Manager II Resume

Summary : 18+ years of experience as a Teller Coordinator. Results driven and dedicated professional with extensive experience in delivering remarkable results within various industries. Able to create beneficial professional relationships with a diverse selection of personnel and associates through the use of excellent interpersonal and communication skills.

Skills : Customer Service, Multitasking, Problem Solving, Dependability, People Management, Communications, And Money Management.

Description :

  • Responsible for daily balancing of cash drawer and vault, weekly balancing of atm, foreign currency.
  • Protecting bank assets and maintain compliance by being focused and engaged while performing various.
  • A vital member of the team in gaining referrals and identifying client needs.
  • Earning trust and loyalty from numerous clients by providing exceptional customer service.
  • Ensuring that all tellers are aware of, and participate in, achievement of service and sales goals.
  • Completion of operational functions such as approving transactions, vault cash control, branch security and internal control.
  • Transactions, control of consignment items, and play a substantial role in supporting management.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
BS


Teller Coordinator I Resume

Summary : 12+ years of experience as a Teller Coordinator is looking to obtain a position that uses my education and customer service skills to benefit the company and the position.

Skills : Microsoft Office, Strong Communication, Management, Customer Service, Excel, Problem-solving, Receptionist, And Retail Sales.

Description :

  • Handling all teller-related transactions such as deposits, payments, withdrawals, check cashing, etc.
  • Supporting and communicating with the branch staff as sales and referral champion.
  • Consistently ranked in the top percentage of the company with my sales and referral goals.
  • Responsible for ensuring that all business transactions and practices in the individuals' span of control comply with all regulations and the Suntrust code of conduct. Pursue on-going education of SunTrust products, services, and other lines of business.
  • Responsible for coaching and development of tellers, and operations of teller line.
  • Completing operational functions such as approving transactions, cash control, branch security, internal control.
  • Self-identifying client traffic patterns and providing appropriate support with teller line, platform, or lobby management activities.
  • Partnering with ROM to identify, plan, and address operational issues as operations champion.
  • Ensuring compliance with internal controls, operational procedures and risk management policies.
  • Supporting branch manager as second in command. Prepare excel spreadsheets and other various reports, for team meetings.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
HS

Teller Coordinator I Resume

Summary : 11+ years of experience as a Teller Coordinator. A dedicated and focused professional who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve goals. Flexible and hardworking with a strong drive to succeed.

Skills : Microsoft Office, Leadership Development, Problem Solving, Self-Starter, Time Management, And Team Player.

Description :

  • Ensuring that all business transactions and practices comply with banks regulations and code of conduct.
  • Adhering to all policies and procedures, which include service excellence, security compliance, and following guidelines intended to limit risk exposure to fraud and losses.
  • Ensuring that all established security and internal controls are observed by all staff members; including drawer limits and procedures concerning cash counts, bait money, atm, teller outages, dual control items, safe time locks and keys/combinations, etc.
  • Recognizing potential sales opportunities cross-sell appropriate products and services to clients and make qualified referrals while helping them reach their financial goals.
  • Holding daily and weekly sales, referral and operational meetings with branch teammates to ensure staff is on pace with goals and branch compliance.
  • Managing operational functions such as approving transactions, cash control, branch security and internal control.
  • Responsible for coaching and development of tellers and operations of teller line.
  • Coordinating and preparing work schedules and managing time and attendance of branch teammates.
  • Managing inventory by tracking and ordering bank supplies, equipment, and documents.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
IT

Teller Coordinator Resume

Headline : 6 years of experience as a Teller Coordinator is seeking to secure a position in a progressive environment where skills and potentials can be contributed to the organizational benefit.

Skills : Microsoft Office, Adobe, Claims, Team Handling, Customer Service, Cash Handling, And Risk Management.

Description :

  • Responsible for management of daily branch operations maintaining compliance.
  • Review daily reports, new closed accounts, GL account maintenance, wire transfers, etc.
  • Assist tellers and bankers with teller line and process transactions for clients.
  • Identify opportunities to enhance client relationships with beneficial products and services.
  • Branch atm teller responsible for all aspects of atm maintenance and deposit review.
  • Perform admin tasks such as payroll input, cash orders/shipments, supply orders, etc.
  • Train and coach tellers and bankers on operations as necessary/required.
  • Branch customer experience ambassador responsible for maintaining excellent customer service, and coaching employees to provide exceptional customer service.
  • Member of the management team within the branch who assists assistant or branch manager when necessary.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
BS

Teller Coordinator I Resume

Summary : 12+ years of experience as a Teller Coordinator is seeking an opportunity to become a valued teammate of your company. I am driven to further my career to the next level.

Skills : Windows XP, Excel, & Outlook, Customer Service, Quick Learner, Adaptable, Detail Oriented, Good Listener, And Operation Management.

Description :

  • Utilizing resources to conduct consultative conversations and provide financial solutions that meet client needs.
  • Identifying and making appropriate referrals to other lines of business, cross-selling.
  • Ensuring compliance with internal controls, operational procedures, and risk management policies.
  • Assisting and executes weekly action plans as well as conduct sales meetings upon branch managers absence.
  • Providing outstanding client service, building trust and relationships with my clients.
  • Coaching and role play with teammates about products, client service, policies, and procedures.
  • Maintaining documented coaching logs and monthly one on one meetings with teammates.
  • Hand-picked by area manager to act as an on-the-job training coach for new teammates.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
HS

Teller Coordinator Resume

Summary : Dependable hard working banking and sales professional with over 12 years experience as a Teller Coordinator, in branch operations, customer service, sales, and marketing. Highly organized and results oriented with the ability to handle a variety of tasks in an ever-changing work environment.

Skills : Microsoft Office, 10 Key, Various Email Formats, Customer Service, Client Management, Account Handling, Sales, 60 WPM, And Self Motivated.

Description :

  • Assisting branch management in motivating and developing branch personnel, this is achieved through direct supervision of teller staff, customer interaction, observations and individual coaching sessions. 
  • Responsible for employee scheduling to consistently exceed client satisfaction metrics while meeting overall branch operational.
  • Consistently met sales referral goals at 100% for 3 consecutive quarters.
  • Efficiently maintaining staffing model in order to meet and maintain a 98% client.
  • Effectively correcting and organizing branch operational issues within a three month period, increasing the total branch audit score by 58%.
  • Utilizing established procedures to ensure the best results for both parties.
  • Conducting numerous official transactions, such as money orders, deposits, withdrawal tickets, account statements and payment coupons upon client’s request.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
BS

Teller Coordinator Resume

Headline : 5+ years of experience as a Teller Coordinator is looking to obtain the position with your company.

Skills : MS Office Suite, Claims, ICD, Customer Service, Problem Solving, Receptionist, Retail Sales, And Operations.

Description :

  • Supervising and scheduling branch tellers to ensure efficient teller operations; perform monthly surprise cash audits on all teller drawers within the branch.
  • Performing general teller duties, such as processing deposits, loan payments, cash withdrawals, and official checks.
  • Managing the branch vault under sole control, verifying all cash in and out transactions for accuracy.
  • Responsible for preparing weekly cash shipments to keep the branch within the assigned limit.
  • Scanning all teller work through branch capture, verifying for accuracy to minimize proof suspense errors.
  • Preparing monthly audit package, ensuring all policies and procedures are being followed in the branch to maintain exceptional operational soundness.
  • Build lasting rapport with clients that assist my branch in defining the best solutions for reaching client’s financial goals.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
BS

Teller Coordinator Resume

Objective : 4+ years of experience as a Teller Coordinator. Committed to originating new business and personal client relationships. Recognized for processing transactional paperwork with efficiency and providing follow-up with clients.

Skills : Cash Management, MS Office, Customer Service, Conflict Resolution, Extensive Cash Handling, And Experience Multiple Years In Client-Facing Sales Roles.

Description :

  • Meeting clients needs through in-depth conversation and tailor-made recommendations using our extensive suite of products and services.
  • Specialist in company systems, policies, and procedures; I was a primary point of contact, not only in my branch but for teammates and management throughout my area.
  • Supervisor over the teller line in my branch responsible for meeting branch referral and sales numbers.
  • Overseeing branch operations through a monthly operations checklist to ensure our branch meets corporate expectations as well as adhering to federal regulations.
  • Coaching teammates under my supervision to ensure they meet their sales numbers and adhere to operational expectations such as cash balancing and client interaction.
  • Managing branch cash levels and shipments as well as individual cash controls such as the vault, cash dispenser, and atm.
  • Complete operational functions such as approving transactions, cash control, branch security, internal control.
  • Responsible for three-person teller team and large daily cash limits.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
HS