Teller Coordinator Resume
Objective : Financial professional with over 4 years of experience as a Teller Coordinator in retail banking, customer service, branch banking center operations, risk management, due diligence, handling of time-sensitive complex transactions, building motivated successful teams in a fast-paced environment with exposure in training and development, client relations management and regulatory compliance.
Skills : Cash, Detail-oriented, NCR, Operations, Microsoft Office, Strong Communication, And Management.
Description :
- Providing supervisory oversight, in-the-action coaching, and feedback to teller line delivering industry-leading service with every client.
- Responsible for ensuring that all business transactions and practices in the individual's span of control comply with all regulations and the sun trust code of conduct.
- Responsible for coaching and development of tellers, operations of teller line.
- Serving as a subject matter expert for branch operations, transactions, and services.
- Executing customer transactions, including deposits, withdrawals, money orders and checks.
- Ensuring compliance with internal controls, operational procedures and risk management policies.
- Managing/maintaining cash control, supplies, monetary instruments, and consignment items.
- Conducting weekly team/sales meetings, partner connects and daily huddles.
- Ensuring consignment items, CTRS, UARS/SARS, monetary item purchase and other internal control and regulatory documents are completed.
- Performing teammate scheduling to ensure appropriate branch coverage to meet client needs.
- Partnering with different lines of businesses to drive and achieve branch sales, service, and operational excellence.
- Conducting various branch operations tasks such as balancing and replenishing ATM, TCD, TCR, and shipment processing.
Experience
2-5 Years
Level
Junior
Education
Certification
Teller Coordinator Resume
Headline : Bilingual professional with over 6 years of experience as a Teller Coordinator is looking to demonstrate and develop my sales and operational skills.
Skills : Computer Microsoft Works, Excel, Outlook, Customer Service, Multitasking, Problem Solving, Dependability, People Management, And Communications.
Description :
- Assessing the need for tellers on each counter and formulate plans to man them.
- Creating schedules for each teller on a periodic basis and ensure that the schedule is being followed.
- Performing teller rotation based on the time that each teller has spent at one counter.
- Providing tellers with information on how to handle complex financial instrument processing.
- Assisting tellers in cashing checks by verifying that signatures and amounts are correctly displayed.
- Receiving checks for deposit, punch them into system and issue receipts.
- Counting currency and coins handed in by clients to make sure that the correct amount is being deposited.
- Examining checks to ensure that they are not forged or have any overwriting done on them.
- Providing clients with general information on account opening and ensure that they are provided with more profound information by relationship managers.
- Informing clients about returned checks and provide information on how they can avoid "bounces" in future.
- Assisting tellers in counting money and balancing cash drawers so that they can concentrate on clients.
- Providing support in computing financial fees and service charges and explain to clients why these may be levied.
Experience
5-7 Years
Level
Executive
Education
HS
Teller Coordinator /Manager II Resume
Summary : 18+ years of experience as a Teller Coordinator. Results driven and dedicated professional with extensive experience in delivering remarkable results within various industries. Able to create beneficial professional relationships with a diverse selection of personnel and associates through the use of excellent interpersonal and communication skills.
Skills : Customer Service, Multitasking, Problem Solving, Dependability, People Management, Communications, And Money Management.
Description :
- Responsible for daily balancing of cash drawer and vault, weekly balancing of atm, foreign currency.
- Protecting bank assets and maintain compliance by being focused and engaged while performing various.
- A vital member of the team in gaining referrals and identifying client needs.
- Earning trust and loyalty from numerous clients by providing exceptional customer service.
- Ensuring that all tellers are aware of, and participate in, achievement of service and sales goals.
- Completion of operational functions such as approving transactions, vault cash control, branch security and internal control.
- Transactions, control of consignment items, and play a substantial role in supporting management.
Experience
10+ Years
Level
Senior
Education
BS
Teller Coordinator I Resume
Summary : 12+ years of experience as a Teller Coordinator is looking to obtain a position that uses my education and customer service skills to benefit the company and the position.
Skills : Microsoft Office, Strong Communication, Management, Customer Service, Excel, Problem-solving, Receptionist, And Retail Sales.
Description :
- Handling all teller-related transactions such as deposits, payments, withdrawals, check cashing, etc.
- Supporting and communicating with the branch staff as sales and referral champion.
- Consistently ranked in the top percentage of the company with my sales and referral goals.
- Responsible for ensuring that all business transactions and practices in the individuals' span of control comply with all regulations and the Suntrust code of conduct. Pursue on-going education of SunTrust products, services, and other lines of business.
- Responsible for coaching and development of tellers, and operations of teller line.
- Completing operational functions such as approving transactions, cash control, branch security, internal control.
- Self-identifying client traffic patterns and providing appropriate support with teller line, platform, or lobby management activities.
- Partnering with ROM to identify, plan, and address operational issues as operations champion.
- Ensuring compliance with internal controls, operational procedures and risk management policies.
- Supporting branch manager as second in command. Prepare excel spreadsheets and other various reports, for team meetings.
Experience
10+ Years
Level
Senior
Education
HS
Teller Coordinator I Resume
Summary : 11+ years of experience as a Teller Coordinator. A dedicated and focused professional who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve goals. Flexible and hardworking with a strong drive to succeed.
Skills : Microsoft Office, Leadership Development, Problem Solving, Self-Starter, Time Management, And Team Player.
Description :
- Ensuring that all business transactions and practices comply with banks regulations and code of conduct.
- Adhering to all policies and procedures, which include service excellence, security compliance, and following guidelines intended to limit risk exposure to fraud and losses.
- Ensuring that all established security and internal controls are observed by all staff members; including drawer limits and procedures concerning cash counts, bait money, atm, teller outages, dual control items, safe time locks and keys/combinations, etc.
- Recognizing potential sales opportunities cross-sell appropriate products and services to clients and make qualified referrals while helping them reach their financial goals.
- Holding daily and weekly sales, referral and operational meetings with branch teammates to ensure staff is on pace with goals and branch compliance.
- Managing operational functions such as approving transactions, cash control, branch security and internal control.
- Responsible for coaching and development of tellers and operations of teller line.
- Coordinating and preparing work schedules and managing time and attendance of branch teammates.
- Managing inventory by tracking and ordering bank supplies, equipment, and documents.
Experience
10+ Years
Level
Senior
Education
IT
Teller Coordinator Resume
Headline : 6 years of experience as a Teller Coordinator is seeking to secure a position in a progressive environment where skills and potentials can be contributed to the organizational benefit.
Skills : Microsoft Office, Adobe, Claims, Team Handling, Customer Service, Cash Handling, And Risk Management.
Description :
- Responsible for management of daily branch operations maintaining compliance.
- Review daily reports, new closed accounts, GL account maintenance, wire transfers, etc.
- Assist tellers and bankers with teller line and process transactions for clients.
- Identify opportunities to enhance client relationships with beneficial products and services.
- Branch atm teller responsible for all aspects of atm maintenance and deposit review.
- Perform admin tasks such as payroll input, cash orders/shipments, supply orders, etc.
- Train and coach tellers and bankers on operations as necessary/required.
- Branch customer experience ambassador responsible for maintaining excellent customer service, and coaching employees to provide exceptional customer service.
- Member of the management team within the branch who assists assistant or branch manager when necessary.
Experience
5-7 Years
Level
Executive
Education
BS
Teller Coordinator I Resume
Summary : 12+ years of experience as a Teller Coordinator is seeking an opportunity to become a valued teammate of your company. I am driven to further my career to the next level.
Skills : Windows XP, Excel, & Outlook, Customer Service, Quick Learner, Adaptable, Detail Oriented, Good Listener, And Operation Management.
Description :
- Utilizing resources to conduct consultative conversations and provide financial solutions that meet client needs.
- Identifying and making appropriate referrals to other lines of business, cross-selling.
- Ensuring compliance with internal controls, operational procedures, and risk management policies.
- Assisting and executes weekly action plans as well as conduct sales meetings upon branch managers absence.
- Providing outstanding client service, building trust and relationships with my clients.
- Coaching and role play with teammates about products, client service, policies, and procedures.
- Maintaining documented coaching logs and monthly one on one meetings with teammates.
- Hand-picked by area manager to act as an on-the-job training coach for new teammates.
Experience
10+ Years
Level
Senior
Education
HS
Teller Coordinator Resume
Summary : Dependable hard working banking and sales professional with over 12 years experience as a Teller Coordinator, in branch operations, customer service, sales, and marketing. Highly organized and results oriented with the ability to handle a variety of tasks in an ever-changing work environment.
Skills : Microsoft Office, 10 Key, Various Email Formats, Customer Service, Client Management, Account Handling, Sales, 60 WPM, And Self Motivated.
Description :
- Assisting branch management in motivating and developing branch personnel, this is achieved through direct supervision of teller staff, customer interaction, observations and individual coaching sessions.
- Responsible for employee scheduling to consistently exceed client satisfaction metrics while meeting overall branch operational.
- Consistently met sales referral goals at 100% for 3 consecutive quarters.
- Efficiently maintaining staffing model in order to meet and maintain a 98% client.
- Effectively correcting and organizing branch operational issues within a three month period, increasing the total branch audit score by 58%.
- Utilizing established procedures to ensure the best results for both parties.
- Conducting numerous official transactions, such as money orders, deposits, withdrawal tickets, account statements and payment coupons upon client’s request.
Experience
10+ Years
Level
Senior
Education
BS
Teller Coordinator Resume
Headline : 5+ years of experience as a Teller Coordinator is looking to obtain the position with your company. Teller Coordinator is responsible for the day-to-day operations of the bank.
Skills : MS Office Suite, Claims, ICD, Customer Service, Problem Solving, Receptionist, Retail Sales, And Operations.
Description :
- Supervising and scheduling branch tellers to ensure efficient teller operations; perform monthly surprise cash audits on all teller drawers within the branch.
- Performing general teller duties, such as processing deposits, loan payments, cash withdrawals, and official checks.
- Managing the branch vault under sole control, verifying all cash in and out transactions for accuracy.
- Responsible for preparing weekly cash shipments to keep the branch within the assigned limit.
- Scanning all teller work through branch capture, verifying for accuracy to minimize proof suspense errors.
- Preparing monthly audit package, ensuring all policies and procedures are being followed in the branch to maintain exceptional operational soundness.
- Build lasting rapport with clients that assist my branch in defining the best solutions for reaching clients financial goals.
Experience
5-7 Years
Level
Executive
Education
BS
Teller Coordinator Resume
Objective : 4+ years of experience as a Teller Coordinator. Committed to originating new business and personal client relationships. Recognized for processing transactional paperwork with efficiency and providing follow-up with clients.
Skills : Cash Management, MS Office, Customer Service, Conflict Resolution, Extensive Cash Handling, And Experience Multiple Years In Client-Facing Sales Roles.
Description :
- Meeting clients needs through in-depth conversation and tailor-made recommendations using our extensive suite of products and services.
- Specialist in company systems, policies, and procedures; I was a primary point of contact, not only in my branch but for teammates and management throughout my area.
- Supervisor over the teller line in my branch responsible for meeting branch referral and sales numbers.
- Overseeing branch operations through a monthly operations checklist to ensure our branch meets corporate expectations as well as adhering to federal regulations.
- Coaching teammates under my supervision to ensure they meet their sales numbers and adhere to operational expectations such as cash balancing and client interaction.
- Managing branch cash levels and shipments as well as individual cash controls such as the vault, cash dispenser, and atm.
- Complete operational functions such as approving transactions, cash control, branch security, internal control.
- Responsible for three-person teller team and large daily cash limits.
Experience
2-5 Years
Level
Junior
Education
HS