Scheduling Specialist Resume Samples

A Scheduling Specialist is responsible for organizing and managing schedules of the organization and its staff. Even though the job description may vary greatly depending on the industry type, the following are some of the core duties listed on the Scheduling Specialist Resumemanaging timesheets, hiring and firing employees, making appointments, assigning casework, prioritizing shipments, communicating schedule changes to employees, updating supplies, handling travel arrangements, and providing service support to customers.

The strongest resume is the one that depicts these qualifications –the ability to manage electronic worksheets, coordinating skills to follow up appointments, knowledge of medical terminologies, critical thinking skills, ability to operate computer and familiarity with health care industry workings. While employers require only an associate’s degree, most of the applicants showcase a bachelor’s degree in business administration, or logistics or Engineering.

 

Scheduling Specialist Resume

Summary : Experienced, results-oriented professional, able to work well with others at all levels whether in a business or medical environment.

Skills : Emr, Navinet, Nex Gen., Excellent Verbal and Written Communication Skills, MS Word and Excel, Strong Collaborator, Fluent in English and Italian.

Description :

    1. Received incoming customer requests for press time, and booked between $12 and $14MM in monthly sales volume for 2-large direct mail production facilities.
    2. Press time was allocated across 6-Roll-to-Roll heat-set Litho printing presses, 9-customized Multi Web In-line converting presses, and 7-in-line Roll-to-Finished Product presses.
    3. Managed and scheduled a flexible staff to support the processing of mail across multiple presses.
    4. Handled set-up and preparation of materials for upcoming product lines.
    5. Developed schedules to support customer's project and mailing requirements across a variety of Direct Mail Markets.
    6. Supported time-sensitive programs tied to media by reviewing order requirements for material receipt dates and on-time shipping/mailing dates.
    7. Key media support included newspaper, radio, television, traffic driven conventions, and couponing.
    8. Project scheduling coordination and review to include inputs from multiple internal processing departments, including Product Design, Engineering, and Client Services.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Diploma


Scheduling Specialist- Part Time Resume

Objective : Currently looking for a full-time position in an environment that offers a greater challenge, increased benefits for the family, and the opportunity to help the company advance efficiently and productively.

Skills : Copy Machine, Fax, Excel, Customer Service, Customer Service, Multi-Line Phone System, Windows XP, Windows 8, Epic, 70 wpm, Cash Handling, Powerpoint, Chrome.

Description :

    1. In charge of supervising open visits of caregivers to the authorized client schedules.
    2. Managing the telephony console open visits and acknowledgment of everyday alerts.
    3. Point person of contact between the branch supervisors regarding problems with caregivers' knowledge and use of the GPS device or IVR application.
    4. Created and conducted a training session on the GPS device for all of the contingent employees.
    5. Responsible for scheduling assistance and staff assignments to the caregivers.
    6. Responsible for conducting detailed eligibility verification of insurance benefits for dispensed medications.
    7. Validation of demographic and reimbursement information for customers prior to the approval of any therapy.
    8. Responsible for assigning the patients to the appropriate processing group for analysis.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Entry Level
Education
Education
BA


Scheduling Specialist I Resume

Summary : Highly motivated veteran transitioning to the civilian sector seeking employment within the Government Property. Accountability, Logistics, or Configuration Management are the fields to leverage years of military logistic management and customer service experience.

Skills : Microsoft Products, Type 70-80 wpm, Organization, SAP.

Description :

    1. Use web-based training support resource programs and tools to schedule.
    2. Process and manage installation support resources.
    3. Provide training support utilization reports on training support facility usage, unit strength, man-days, and component utilization.
    4. Using the Government's Range Facility Management Scheduling System (RFMSS) Program, received, processed, and scheduled training support requests.
    5. Screen training support requests for proper format, submission deadlines initial scheduling conflicts and recommended alternate support resources.
    6. Identified reimbursable costs for specific training support products and services as a part of processing training support requests.
    7. Preformed scheduling data entry for coordinated training support resources in RFMSS.
    8. Assisted in providing confirmation communications to the requesting organizations.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
HS

Registration & Scheduling Specialist Resume

Summary : Seeking a challenging position in a professional setting that will allow utilizing skills obtained through experiences while also bringing enthusiasm, leadership, dedication, responsibility, and a strong work ethic to the workplace.

Skills : Microsoft Office, Cisco Phone System, Cisco Phone System, Food Handler, Money Handling.

Description :

    1. Coordinate the scheduling, referral management, registration, prior authorization, billing and insurance verification processes for the clinic.
    2. Handle customer needs, providing exceptional customer service in a timely and efficient manner while working in a team environment.
    3. Screen and update established patient information for accuracy, and schedule procedures according to procedure description.
    4. Collaborate with clinical department staff and physician to schedule procedures in an efficient manner based on departmental scheduling protocols.
    5. Transmittals of billing and patient accounts, and verify insurance and obtain authorizations.
    6. Assisted in providing confirmation communications to the requesting organizations.
    7. Worked collaboratively within a team-oriented call center to schedule health plan members for their in-home health assessment.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
BBA

Scheduling Specialist-Receptionist Resume

Objective : Over 3 years of professional experience in Government and Commercial Manufacturing environments. Self-motivated and confident in making independent decisions. Strong attention to detail with excellent communication skills.

Skills : Microsoft Office, Excel, Word, Outlook, Recruiting, PeopleNet, Scanning Technology.

Description :

    1. Managed special handling of service dispatch customer alerts using software application, Servigistics.
    2. Identified, researched and resolved alerts, blocking dispatch assignments, for cruise ships and military facilities.
    3. Stand-by service and special projects, master data, maintenance and daily communications with Field Service Supervisors.
    4. Participated in feedback sessions with management, act as a direct customer contact to include handling ETAs on escalated calls.
    5. Worked with part expeditors and field service supervisors to resolve barriers change zones as call volume increased.
    6. Ensured full-service keys align with technicians in the corresponding zones.
    7. Worked parts expeditors, ensure parts are assigned to technicians.
    8. Maintain technician master data as skills, keys, work schedules change.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Associate

Scheduling Specialist II Resume

Objective : A highly-organized individual that seeks to obtain a successful career within an establishment where professional attributes will assist with beneficial and profitable growth of the company.

Skills : Microsoft Office, Outlook, Recruiting, PeopleNet, Scanning Technology.

Description :

    1. Schedule outpatient procedures for the pulmonary, cardiology, nutrition services, wound care, and all divisions of the radiology department.
    2. Update electronic records with the patient's demographics and medical insurance information.
    3. Scan all faxed physician orders into the electronic record system after scheduling appropriate procedure(s).
    4. Call and (upon request) email patients daily with appointment reminders, and any prep necessary prior to their procedure.
    5. Log in to Right Fax software on the assigned day of the week, in order to follow up on prior orders that need to be scheduled.
    6. Complete all direct patient scheduling for assigned medical facilities.
    7. Handle an influx of high volume calls in an efficient and timely manner.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
BS

Jr. Scheduling Specialist Resume

Summary : Academic preparation in both marketing and management fields Advanced knowledge of Microsoft products and social media platforms Front-line experience with customers Advanced communication and customer-service skills Multiple projects involving the creation of marketing and business plans.

Skills : Direct Mailings, Time Management, Detail Oriented, Lead Generation, Telerecruitment, Scheduling, Fundraising, Telemarketing, Content Writer.

Description :

    1. As a team member, answers phone calls within department standards of 40 seconds or less 90% of the time or higher.
    2. Accurately pre-registers scheduled patients by obtaining correct demographic information with a 5% AHIQA/Passport error rate or less.
    3. Consistently follows department protocol regarding cancellation and reschedule documentation.
    4. Appropriately checks the medical necessity of scheduled tests for Medicare patients.
    5. Proficiently utilizes a computer system to access patient information, email, and other required systems.
    6. Consistently follows established procedures for the department regarding uninsured, underinsured, work comp, auto, and/or the patients.
    7. Scheduling patients for 8 different types of stress tests, vascular tests, and testing within the hospitals.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
BS

Scheduling Specialist-Medical Resume

Summary : Having a successful and proficient background in Customer Service. This position would provide with the ideal opportunity to assist at your organization and to expand skills.

Skills : Medical Terminology, Microsoft Office, Microsoft Word, Excel, Spreadsheets.

Description :

    1. Input scheduled and emergency surgeries in a computer system via fax, phone, or doctor's order.
    2. Managed other incoming calls in a timely manner to help prevent overflow.
    3. Collaborated with insurance companies and doctors office to get authorization for surgery.
    4. Maintained surgery schedule by manually updating date and times as required.
    5. Communicated with surgery control desk regarding cancellations and delays.
    6. Ordered special equipment needed upon request from the surgeon.
    7. Help create a stress-free work environment Input of time prioritization regarding hectic lunch schedules.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Associate

Scheduling Specialist III Resume

Summary : Having a successful and proficient background in Customer Service is now seeking a position in an environment that will challenge further; while allowing to contribute to the growth and success of this organization.

Skills : Customer Service, Communications, Schedule Appointments.

Description :

    1. Advance Health Respond to members appropriately and use an auto-dial system to initiate member contact.
    2. Read from required scripts, but also have the ability to have a conversation with the member all while meeting call center requirements.
    3. Meet Advance Health standards pertaining to documentation, accurately scheduling members and call center metrics.
    4. Schedule member's appointments according to the providers' availability and geographic preference.
    5. Handle a minimum of 70-100 inbound/outbound calls a day.
    6. Utilize the company's computer system to look up and record information regarding a member's accounts.
    7. Ability to use multiple software systems while on the phone speaking with members.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
BBA

Sr. Scheduling Specialist Resume

Headline : Over 6 years of professional experience in Government and Commercial Manufacturing environments. Self-motivated and confident in making independent decisions. Strong attention to detail with excellent communication skills.

Skills : Ability To Multi-Task, Communication, Merchandising, Business Development, Customer Service.

Description :

    1. Creates a positive experience for every customer, every day by believing in and practicing the experience.
    2. Answers phones and handles call in a cheerful and timely manner.
    3. Schedules patient examinations according to existing company policy.
    4. Daily responsibility for calling and scheduling as many patients for whom currently has ordered.
    5. Pre-certifies all exams with the patient's insurance company as required.
    6. Communicates to technologists any scheduling changes in order to ensure highest patient satisfaction.
    7. Maintains an up-to-date and accurate database on all current and potential referring physicians.
    8. Obtains and enters new referring physician information in the computer system database.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Diploma

Associate Scheduling Specialist Resume

Headline : Motivated, professional with 6 years of track record in the field as a Scheduling Specialist. Dependable and reliable with extreme loyalty and pride for the company.

Skills : Speak, Read, & Write Fluent Spanish, Customer Service.

Description :

    1. Balanced forecasted business needs and Team Members availability to provide schedules that minimized overtime and report pay.
    2. Adjusted schedules per policy/procedure as needed based on attendance levels, special events, call-ins, and other factors.
    3. Advised Management of staffing shortfalls, in preparation for new hire recruitment.
    4. Monitored real-time schedule adherence to ensure that Team Members were actively being utilized as scheduled.
    5. Interacted directly with Team Members to ensure adherence is maintained.
    6. Reported out of adherence infractions directly to Manager on duty.
    7. Responded to questions posed by management and Team Members relating to scheduling and specific pay practices/policies.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
HS

Scheduling Specialist Resume

Headline : A driven individual who is a fast learner and able to handle all front office activities with a positive attitude and an excellent work ethic. Looking to obtain a position which allows to excel in helping others and work as part of a team to achieve company goals and missions while ensuring all policies and procedures are followed.

Skills : Communication, Merchandising, Business Development, Customer Service.

Description :

    1. Ensure the patient information is accurate, that the order matches the test that the doctor has verbally ordered and that all demographic information is accurate.
    2. Contact doctor's offices after reviewing orders for accuracy if the information is incorrect or missing.
    3. Scan and index orders into the Onbase system to be sent to billing after they have been carefully reviewed.
    4. Assist with orders, forms and documents as needed to process order and schedule appointments.
    5. Maintain and assist with patient records and registration including processing account information in accordance with hospital goals and missions.
    6. Customer Service: Greet and assist patients in the office and on the telephone.
    7. Help patients with applications for insurances and the documentation needed for the application process and transfer them to the personnel in charge.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
HS