Back Office Associate Resume Samples

Back Office Associate is a position that involves providing administrative and operational support to the company. While the actual duties tend to vary based on the type and size of the office, the following are certain core duties mentioned on the Back Office Associate Resume Рmaintaining and updating records, ensuring data accuracy, managing customer inquiries, and providing customer service. These associates also ensure that the company’s policies and procedures are followed at all times and that there is proper communication between the management and the staff.

The skills required for a Back Office Associate include excellent interpersonal skills, strong organizational skills, and a good understanding of computer systems. They must be able to think critically and solve problems quickly. They must also be able to work independently and in a team environment. Education requirements for a Back Office Associate typically include a high school diploma or equivalent. Some positions may require a college degree in a related field.

Back Office Associate Resume example

Back Office Associate Resume

Summary : A an organized and systematic worker who is serious about accuracy and completeness in all aspects of job. Continually worked to update my skills and business knowledge, improving my efficiency and usefulness to the company and fellow workers. Willing to be of assistance wherever possible, Offered an upbeat attitude and approachable demeanor that is a successful asset for excellent customer service interactions with diverse types of people in various situations.

Skills : LMS, Microsoft, Customer Service, Computer, Filing, Internet, Management, PowerPoint, Urinalysis, YouTube, Citrix.

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Description :

    1. Insured the stable and smooth operation of the office through reliable attendance and punctuality.
    2. Responsible for the smooth operation of cash flow components including staging the registers for store opening, reconciling the previous day's tils by processing all forms of tender and preparing bank deposits.
    3. Generated, printed, dispersed and filed daily reports related to store finances.
    4. Maintained bank records and vault funds assuring confidentiality and vault security using The Home Depot Store Systems computer program.
    5. Managed store purchase cards, monitored their funds and ensured accountability in their use.
    6. Maintained accounting of Employee Committee funds.
    7. Responsible for ordering, distribution and maintaining inventory of 'not for sale' store supplies.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Degree In Finance


Back Office Associate Resume

Summary : Highly organized individual experienced in administration and office management, with perceptive listening skills, ability to used life experience, and deductive reasoning to build knowledge and proficiency in order to complete tasks, solve problems and resolve issues; work successfully both as a team member and individually.

Skills : Microsoft Office Suite, IE/Firefox/Safari/Chrome, Exemplary Customer Service Experience, Google Suite, Inventory Management And Ordering, Legal Research And Processing.

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Description :

    1. Assured accuracy of information contained in the daily merchandise markup/markdown reports.
    2. Utilized Point of Sales written and online documentation to identify and process changes required.
    3. Reconciled monthly general ledger, researching, and correcting any issues that may have occurred.
    4. Maintained accountability of company funds and property.
    5. Generated invoices upon receipt of billing information and tracked collection progress.
    6. Streamlined daily reporting information entry for efficient record keeping purposes.
    7. Entered financial information and payments to guarantee that employees and vendors were paid accurately and on time.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Degree in Finance


Back Office Associate Resume

Summary : As a Back Office Associate, Consulted internal/external customers on timing for implementation milestones. Analyzed and effectively communicated broader operations aspects to help influence decisions across departments for services being implemented.

Skills : Customer Service, Supervisory Experience, Office Management, Microsoft Office.

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Description :

    1. Reconciled delivery invoices ensuring proper merchandise was received and billed for, following up with the vendor for disputes and corrections that may be needed.
    2. Reviewed of accounts, reconciling discrepancies as well as processing on time payments and credits.
    3. Completed direct store delivery functions.
    4. Received freight into the stores POS system as it is delivered from various shipping agencies.
    5. Worked with store teams and warehouse teams to identify shrink control opportunities, formulate corrective action, and implement each corrective action in the store.
    6. Directed contact with store vendors assisting their needs for new and existing products.
    7. Reconciled monthly profit and loss statements aiding store management in identifying, correcting, and controlling expenses.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Degree in Finance

Back Office Associate Resume

Objective : Obtain a Back Office Associate position as a team-player in a people-oriented organization where I can maximize my customer-service experience in a challenging environment to achieve the corporate goals. Worked closely with the assigned Relationship Manager, ongoing Account Manager and various internal business partners to ensure a smooth transition at the end of the project.

Skills : Microsoft Office, Customer Service, Computer Skills, Inventory, Sales.

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Description :

    1. Ensured merchandise is registered ready and available to the customer at the time the customer desires.
    2. Received merchandise into the store and shipped merchandise from the store.
    3. Assisted customers with loading of drive by pull tag merchandise.
    4. Responsible for shipping and receiving the merchandise to and from the Distribution Center, Stores, and outside vendors following, prescribed procedures.
    5. Responsible to ensure merchandise is register ready and available to the Customer when the Customer desires, i.e., merchandise properly marked (scanned) and in good condition when delivered to the sales-floor.
    6. Assisted with processing defective merchandise.
    7. Prepared and assisted with physical inventory.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Degree In Finance

Back Office Associate Resume

Summary : Highly motivated and recently Back Office Associate. Solid foundation in prescription processing, pharmaceutical calculations and pharmacy procedures. Trained skilled at filling prescriptions, patient care and data entry. Demonstrated versatility in adapting to ever-increasing complexity in the healthcare industry.

Skills : Customer Service, Account Management, Accounting, Bookkeeping, Faxing.

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Description :

    1. Identified and implemented improvements to maximize the experience for the patient create an efficient, effective day for the dentist.
    2. Managed and approved time-off requests for the travelling Specialty Dental Assistants in their region by analyzing business needs and/or seasonal trends.
    3. Partnered with regional team and office management to set office specialty dates and times, and confirm Specialty Dental Assistant team assignments for the offices
    4. Maintained appropriate and adequate general and specialty clinical supply for all assigned dental practices.
    5. Educated team on basic maintenance, as appropriate and ensure maintenance procedures are performed in a timely manner.
    6. Collaborated with Product and Project Areas for the individuation of the related technical and functional procedures implication.
    7. Reviewed, Audited and paid contractor invoices on behalf of the client.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Degree In Finance

Back Office Associate Resume

Summary : To find a challenging and rewarding Back Office Associate position that will allow me re-entry into the corporate job structure, while utilizing the years of skills gained through homemaking and volunteering positions. Virtually attended Kick-off related meetings and facilitate regularly scheduled meetings with the plan sponsor, executive sales team, TPAs, vendors, and our internal subject matter experts.

Skills : Microsoft Office, Banking.

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Description :

    1. Responsible for the customer service and cash office function of the local store.
    2. Included daily cash counting, balance of safe and reconciling of all store transactions.
    3. Prepared deposits for pick up via armored carrier.
    4. Operated the service desk which included processing refund, returns, and exchanges.
    5. Handled all customer requests and maintained the customer satisfaction survey process.
    6. Placed order for cigarettes.
    7. Handled Ticketmaster, Lottery, Money Order, Exchanges & Returns.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Degree in Accounting

Back Office Associate Resume

Objective : As a Back Office Associate, managed all elements of implementation events and tasks that include scope analysis and coordination with multiple internal and external parties. Communicated the implementation plan, including but not limited to the key objectives and deliverables, scheduling, tracked and reported to all parties. Became the primary resource for subject matter expertise on retirement plans and the implementation processes.

Skills : Adobe Photoshop, Adobe Lightroom, Microsoft Office, Sage 50.

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Description :

    1. Managed cashier tills for store, including making and breaking them down to enter in to system application to track cashier processes for each day.
    2. Reported discrepancies to management along with reports to show why discrepancy occurred and solution for issue.
    3. Made bank deposits, order cash/coin to maintain proper amount of currency in vault for business operations.
    4. Ordered office supplies for store.
    5. Adjusted associate time including, mis punch, vacation, sick, holiday, bereavement, travel, mileage and be knowledgeable on SOP for time.
    6. Printed, distributed, filed and maintained multiple reports.
    7. Reconciled store Purchasing Cards, ensure proper use of cards.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
Degree In Accounting

Back Office Associate Resume

Summary : Highly qualified Back Office Associate with experience in the industry. Enjoy creative problem solving and getting exposure on multiple projects, and I would excel in the collaborative environment on which your company prides itself.

Skills : Written And Verbal Communication, Technical Including PC And MS Outlook, Knowledge Of UB-04 And Explanation Of Benefits Interpretation.

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Description :

    1. Ran cash register, managed breaks for front end of store.
    2. Supervised accounts receivables clerks, team of five.
    3. Printed and prepared each departments performance reports from day before.
    4. Exceeded the daily required number of transactions while maintaining 0% error rate and providing excellent customer service.
    5. Analyzed Schwab's internal accounting system to ensure consistency & financial integrity.
    6. Handled all customer concerns being especially knowledgeable about the transfer process.
    7. Conducted research and coordinated with industry professionals to ensure accuracy of reported data.
      Years of Experience
      Experience
      7-10 Years
      Experience Level
      Level
      Management
      Education
      Education
      Degree in Accounting

      Back Office Associate Resume

      Headline : As a Back Office Associate, Provided consultative solutions for Retirement Services best practices and ensure details are understood so that our administrative processes and systems are established correctly to include but not limited to plan designed details that affect pricing, eligibility, data exchanges, contracts, and transactional processing.

      Skills : Customer Service, Windows Tech Support.

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      Description :

        1. Started as Cashier worked as Front end Supervisor. Worked in Cash Office.
        2. Matched receiving invoices to insure accuracy.
        3. Did all receivables and invoicing for the 30 day charge account.
        4. Reconciled the Western Union and Money Orders daily. 
        5. Research any discrepancies from the days cash.
        6. Worked with management on controlling spending accounts for the store.
        7. Provided application support for weekend changes and public holidays.
        Years of Experience
        Experience
        5-7 Years
        Experience Level
        Level
        Executive
        Education
        Education
        Degree In Accounting

        Back Office Associate Resume

        Summary : To find a challenging and rewarding Back Office Associate position that will allow me re-entry into the corporate job structure, while utilizing the years of skills Gained through homemaking and volunteering positions.

        Skills : Customer Service, Data Entry, Retail, Cash Office.

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        Description :

          1. Insured that all computers, copiers, fax machines and phone systems were in proper working order.
          2. Counted all registers from previous day.
          3. Balanced the safe, creating deposits (for bank and change orders), creating check deposits.
          4. Fixed all computers and registers, printers and anything else.
          5. Reconciled company bank, credit card and line of credit accounts.
          6. Streamlined bookkeeping procedures to increase efficiency and productivity.
          7. Balanced the store's vault Inventory Supply Ordering Generation/destruction of Markdown tags used in the store Generating and running store reports.
        Years of Experience
        Experience
        10+ Years
        Experience Level
        Level
        Senior
        Education
        Education
        Degree In Economics