Bike Shop Manager Resume
Summary : As a Bike Shop Manager, provided direction and leadership to a diverse group of sales, service, and operations staff. Through recruitment, education and motivation, expected to build and maintain an energetic, passionate staff that understands what it means to win in todays retail environment and values providing a fantastic customer experience.
Skills : Customer Service, Financial Management, Budgeting Experience.
Description :
- Maximized store sales and achieve sales goals.
- Measured and monitored progress and results daily.
- Ensured all staff have the knowledge, skills, and motivation to reach goals.
- Managed payroll expenses to ensure profitability
- Ensured world-class customer service by maintaining Freewheel Bike brand service standards.
- Engaged customers to seek out feedback so you can measure and adjust for improved success.
- Worked with Management team on the creation of annual store business plan and calendar.
Experience
10+ Years
Level
Senior
Education
High School Diploma
Senior Bike Shop Manager Resume
Summary : As Senior Bike Shop Manager, responsible for activities and staff in specialized shops that sell and repair bicycles. They managed employees, monitor the sales of the store, manage budgets and order supplies when a product is out of supply.
Skills : Marketing And Sales, Inventory Management.
Description :
- Maintained an efficient and effective inventory by utilizing our advanced inventory tracking systems as well as ensuring these systems are performing optimally.
- Collaborated and contributed with marketing team to execute store events that produce impactful sales results as well as increased community involvement.
- Provided a safe and welcoming environment for customers and staff at all times.
- Continuously search for ways to improve all aspects of our enterprise.
- Greeted customers as they enter the bike shop and provide them with initial information.
- Ensured that a service attendant is available to show customer around the premises.
- Oversaw the work of service attendants to ensure excellent service delivery.
Experience
7-10 Years
Level
Management
Education
Business Administration
Junior Bike Shop Manager Resume
Summary : As a Junior Bike Shop Manager, responsible for driving sales, enforcing company policies, ensuring compliance with safety regulations, and managing financial aspects such as daily revenue and salaries.
Skills : Communication And Interpersonal, Technical Skills, Flexibility, Adaptability.
Description :
- Created and implemented staff schedules and ensure that staff members adhere to them.
- Developed customer service policies and procedures, concentrating on service excellence.
- Helped customers in choosing the right bikes and accessories by providing expert opinion.
- Provided care and maintenance information to customers.
- Assisted in determining the right bike types for different budgets.
- Draw up contracts for selling bikes and accessories, and make necessary changes.
- Created work orders for repair and maintenance offerings.
Experience
7-10 Years
Level
Management
Education
Degree In Marketing
Assistant Bike Shop Manager Resume
Headline : As an Assistant Bike Shop Manager, developed store strategies for expanding traffic and profitability. Met sales goals by training staff to be proficient with their job while providing feedback that leads towards high levels of satisfaction among customers.
Skills : Good interpersonal and conflict resolution skills.
Description :
- Ensured that all service processes are quickly and efficiently carried out.
- Oversaw thorough and accurate bike building and accessory installation work.
- Maintained efficient work and service areas.
- Assisted salespeople in answering technical questions in order to expedite buying.
- Created and maintained liaison with vendors and dealers in order to ensure quick delivery of parts and accessories.
- Oversaw and manage bike and accessories inventory, and communicate low stock situations to procurement.
- Supervised shop support staff to ensure continuous cleanliness and maintenance of the premises.
Experience
5-7 Years
Level
Junior
Education
Diploma
Bike Shop Manager Resume
Headline : As an Entry Level Bike Shop Manager, responsible for the overall daily operations of the shop, ensuring efficiency and profitability. Their primary duties include hiring, firing and management of staff. Responsible for facilitating customer service and meeting sales and financial goals.
Skills : Strong customer focus and decision-making skills.
Description :
- Taken responsibility for opening and closing the bike shop in a timely manner.
- Oversaw staff attendance, ensuring that all slots are filled.
- Assisted in ensuring proper daily operations of the shop including order management, sales closing, and high-quality customer management.
- Analyzed customers requirements and ensure that correlating suggestions are provided.
- Interviewed, hired, and trained staff members to provide excellent customer services at all times.
- Handled customer complaints.
- Developed store strategies to raise customers pool, expand store traffic and optimize profitability.
Experience
5-7 Years
Level
Executive
Education
Degree in Business
Bike Shop Manager Resume
Objective : As a Bike Shop Manager, responsible for the overall management of a business by ensuring that both the operational and commercial sides run smoothly. Being the point of contact between the staff and customers, assure all procedures and guidelines are being followed.
Skills : Excellent organizing and leadership skills.
Description :
- Managed and oversaw shop operations, developing a routine for opening and closing, ensuring efficient functioning of the shop, managing the sales floor and providing maximum profitability.
- Implemented human resource duties including recruiting, hiring, training and firing, managing schedules, assigning responsibilities and setting sales quotas and performance management based on metrics.
- Administrated accounting functions, meeting monthly, quarterly and annual sales and financial targets, managing the budget and generating payroll by adhering to payroll policy.
- Controlled inventory to ensure sufficient stock, daily and weekly counts, rotated and changed by season, shop specials or sales.
- Enforced exceptional customer service, setting criteria for staff, establishing security and safety measures, creating emergency and lock-down strategy and ensuring health and safety compliance.
- Managed loss prevention through security requirements and monitoring strategies, auditing paperwork and inventory levels and appropriately handling broken or damaged merchandise.
- Motivated employees to reach sales goals and provide excellent customer service.
Experience
2-5 Years
Level
Executive
Education
High school diploma
Bike Shop Manager Resume
Objective : As an Bike Shop Manager, developed strategies to improve customer service, drive store sales, increase profitability, create store policies and marketing programs that will increase sales and grow the existing customer base. Ordered, recorded, and managed inventory.
Skills : Good communication and Interpersonal skills.
Description :
- Hired, trained, supervised, and evaluated employees.
- Prepared employee work schedules.
- Addressed employee disputes, questions, and concerns.
- Ensured all staff adhere to safety standards, company policies, and procedures.
- Managed and accounting for all money-handling procedures.
- Ensured the shop is adequately stocked, clean, and visually appealing.
- Ensured staff are active brand ambassadors within the community through proactively seeking out opportunities to participate and enrich the lives of our customers outside of the store.
Experience
2-5 Years
Level
Executive
Education
High school diploma
Bike Shop Manager Resume
Objective : As a Bike Shop Manager, Ensured all products and displays are merchandised effectively to maximize sales and profitability. Forecasted staffing needs and develop a recruiting strategy to provide optimal staffing in all areas.
Skills : Strong customer service skills, Superior management skills.
Description :
- Developed business strategies to raise our customers pool, expand store traffic and optimize profitability.
- Met sales goals by training, motivating, mentoring and providing feedback to sales staff.
- Ensured high levels of customers satisfaction through excellent service.
- Completed store administration and ensure compliance with policies and procedures.
- Maintained outstanding store condition and visual merchandising standards.
- Reported on buying trends, customer needs, profits.
- Proposed innovative ideas to increase market share.
Experience
2-5 Years
Level
Executive
Education
High school diploma
Bike Shop Manager Resume
Objective : As a Bike Shop Manager, responsible for overseeing day-to-day store operations and managing store's staff. Suggested new operational strategies to improve store's performance and productivity. Tracked and reported on store KPIs.
Skills : Great written and verbal communication skills.
Description :
- Organized all store operations and allocate responsibilities to personnel.
- Supervised and guided staff towards maximum performance.
- Prepared and controlled the stores budget aiming for minimum expenditure and efficiency.
- Monitored stock levels and purchases and ensure they stay within budget.
- Deal with complaints from customers to maintain the stores reputation.
- Inspected the areas in the store and resolve any issues that might arise.
- Planned and oversaw in-store promotional events or displays.
Experience
2-5 Years
Level
Executive
Education
High school diploma
Bike Shop Manager Resume
Objective : As a Bike Shop Manager, responsible for a variety of duties including managing overall store operations, recruiting and scheduling employees, training and evaluating employees, following up on work results and other.
Skills : Natural talent for motivating and developing teams, Store Operations.
Description :
- Completed store operational requirements by scheduling and assigning employees.
- Maintained store staff by recruiting, selecting, orienting, and training employees.
- Promoted optimum staff performance by coaching, counseling, and disciplining employees.
- Achieved financial objectives by preparing an annual budget, scheduling expenditures, and analyzing variances.
- Identified current and future customer requirements by establishing rapport with potential and actual customers to understand service requirements.
- Ensured availability of merchandise and services by approving contracts.
- Formulated pricing policies by reviewing merchandising activities, determining additional needed sales promotion, and authorizing clearance sales.
Experience
0-2 Years
Level
Entry Level
Education
High school diploma
